Let me save you some time - go with Consolidated Locksmiths!…read more WHY: I recently purchased a home and wanted to get the locks rekeyed. I spent about an hour calling every single Locksmith in the Charlotte area I could find for quotes. Every place I called tried to win me over with this "$19" service charge but said that each lock would be anywhere from "$29-$49" and that they wouldn't know until they arrived. Plus they try to win you over by sending out someone to quote, and that they "won't do any work without your approval," but you would still owe the $19 service charge. VALUE ADD: I don't like signing up for anything without a clear understanding of what I'm getting into which is why I made the choice to go with Consolidated Locksmiths. After spending 1-minute with them on the phone, I was relieved that I finally found a company who was providing me clarity into the two things I was looking for: 1) what they were going to charge me and 2) what was included in that price. They assured me that they don't play around with this guessing game, and they give you a clear understanding of what they will charge you before arrival. They were able to get me in the next day and were able to change my locks in 15-minutes! TOTAL COST: They have a flat $65 service charge plus $10/lock. So for two locks it will cost $85 total - and this includes tax. They give you 3 keys included with this purchase, and its about $3 for each one after that. They accept all major credit cards as well. They were an hour late to my appointment and were super apologetic and even gave me an extra 10% off as a courtesy. In total, I only paid $76.50 to get my two locks changed and three brand new keys. Would totally recommend using them and I'm sure I'll be back again!

My key wouldn't come out of my ignition. The car continued to run. Couldn't turn the car off. I…read morecalled the gentleman at consolidated locksmith he knew exactly what was wrong with my car. Took him 25 minutes to get here he fix my car the price was fair. Now my car is back roller. Professional work at its best.

First off don't advertise something then not stand behind it.... Started my car this AM for work…read moreand it locked its self... scrambled to find a locksmith and according to google these people had 4.5 stars....... Seeings how it was 5:30am I was searching for a 24 hour lock smith... Called 3 times. No answer...

I'm calling my attorney on these people!…read more The order was to change the handlock and have it keyed to the top deadbolt. I paid $95.00 for these people to put on a new handlock, which is a different color than the deadbolt and it was not keyed to the top lock as requested. After speaking to "Chris" about this issue, wrong color and not re-keyed, I was told that no service charge would be required, but a charge for the re-key. I told him about the different color as well. We were told that "something" had to be ordered. No reason why a real "locksmith", let alone a half intelligent person would even put on a different color handlock! After several weeks, no call returned to me as they said they would. Then I spoke with some David person who claims I did not request what was stated above. He said he has the phone recording... Now, the charge would be another $95. Bull crap to that! They are refusing to take care of their mistakes and got nasty with me! So be it.......

Ross was absolutely amazing! From start to end and the crazy thing was I didn't even end up needing…read morehis services. I reached out for a potential lock I needed cut off of a storage. Ross was very quick to respond every time I reached out, even on a Sunday night! He was very detailed and helpful. The day I was set to meet him my storage company happened to find my key so I cancelled, but again Ross was so fantastic and understanding. I highly recommend this company just based off of the incredible customer service! I know exactly who to call for any future locksmith needs! Thank you Ross!

5 star service. I needed some spare keys cut and programmed for my Jeep and Ross was wonderful to…read morework with. He was very responsive, quick, and had very reasonable prices. Ross came to us, came at the time agreed on, and was a pleasure to work with! I would definitely work with him again and recommend to anyone. Thank you!

I had an excellent experience with 24hr Discount Locksmith…read more After being locked out, I contacted the owner, and he came out the same day within 2 hours. He was extremely professional and had me back inside my house within 5 minutes. What really sets this company apart is its advanced technology. I have a Kwikset Smart Halo system (Gen 5) lock, and every other locksmith I called wanted to drill the lock because these smart locks are extremely difficult--if not impossible--to pick. Fortunately, this locksmith had the LockTech Kwikset SmartKey GEN 5 Decoder/Digital Scope, which allowed for clean, non-destructive entry. The pricing was fair at $145 total, especially considering the specialized equipment and fast response time. The replacement smart lock would have been over $200 alone! Before leaving, he also made sure I could use my Kwikset smart key re-key system, so my existing keys continued to work--something I really appreciated. I must have called 25 locksmiths before finding this company, and none of them had the proper tools for these newer smart locks. I highly recommend 24hr Discount Locksmith. Also, check their website--you can get 10% off as a first-time customer. 5 Stars!

Eugene is terrific. Professional, capable, courteous. I recommend his company 100%…read more Put 24hr Locksmith into your Contacts/Relationship database!

Nick is wonderful! Communication is great, he was punctual, easy to set something up for my rekey,…read moreand pricing was reasonable. I would absolutely recommend and use again in the future.

Great same day service! I needed five locks rekeyed, and when two older locks couldn't be done,…read moreNick went to Lowe's, got new ones, installed them, and keyed everything to match. Professional, efficient, and easy to work with - highly recommend.

Burney was great. Called him this morning, he arrived as he said he would and did a great job. I…read morewould definitely recommend him!!

I locked myself out of my garage door and home. Mike was the only locksmith that gave me a quote…read moreimmediately and came in less than 30 minutes. (I called numerous other locksmiths who either had no one available or did not return my call). Mike was professional and quick. Super happy with his service and will always use him if the need arises again. Great work!

I lost my key to my storage unit & needed a locksmith. I sent a request online & received a call…read moreshortly after. They were able to service me within 30 minutes of the call. Mike was very professional and polite. My lock was an older lock & a bit difficult to take off but he was able to get it done within 10-15 mins. The price was what I expect from a locksmith. I wasn't overcharged or undercharged. I would say it's average. I highly recommend this business! Hopefully I won't need the services again, lol

I had a great experience with Expert Lock and Key. Brian was professional, quick and affordable. I…read morehad to have my locks changed for my front, garage door and back door. I called another vendor that was non-responsive and unavailable when I needed the job done for that particular day. I spoke with Brian and he was able to accommodate me as soon as possible. He comes with a fully equipped van which was very impressive. He even gave me a few suggestions regarding my doors. I would definitely recommend these guys and will utilize his services in the future.

Jeremy Dobosz was our technician today and he did a great job. Polite, professional, and was really…read morequick. Thanks for the great service Jeremy!

Horrible, just horrible service.--worst, unprofessional service I've seen…read more Made an appointment two weeks ago for 9-1....no call nor followup. It's now 2pm and I called the national number (can't reach tech directly). Then, I was on hold for 25 minutes only for customer service rep to say locksmith has 3 other jobs and might call me later.