Ross was absolutely amazing! From start to end and the crazy thing was I didn't even end up needing his services. I reached out for a potential lock I needed cut off of a storage. Ross was very quick to respond every time I reached out, even on a Sunday night! He was very detailed and helpful. The day I was set to meet him my storage company happened to find my key so I cancelled, but again Ross was so fantastic and understanding. I highly recommend this company just based off of the incredible customer service! I know exactly who to call for any future locksmith needs! Thank you Ross! read more

5 star service. I needed some spare keys cut and programmed for my Jeep and Ross was wonderful to work with. He was very responsive, quick, and had very reasonable prices. Ross came to us, came at the time agreed on, and was a pleasure to work with! I would definitely work with him again and recommend to anyone. Thank you! read more

Fast and efficient service and very affordable rates. They came to my storage unit to take out my lock since I had lost my keys to my unit. I would highly recommend and will use again if needed. read more

Sent a request for a quote through Yelp. Ross got back to me very quickly, and made the time to get to me today. He went above and beyond, and even looked at a couple things for me besides the job I asked him to do. Prompt, courteous and cleaned up after himself - can't ask for any better! I highly recommend contacting Ross for any locksmith/security needs. read more

I don't review often. Readers, I know you don't know me but this is an unbiased, unsolicited review. This business provided the best service I have ever experienced and here's why. I just moved into a new house and typically I just go out and replace all the locks myself. This time I decided to rekey the existing locks to a single key. On the initial call Ross from Guardian very clearly explained what rekeying entailed, required and cost. He also gave me information about replacing the locks myself so that I could compare the two options and make the best decision. I was sold on rekeying. From there Ross simply and effectively continued the clear and professional communication. What to expect with the appointment and that he would call 45 mins before arrival to confirm. When he arrived, he reviewed what he would be doing, in what order, that he would have to do the keying in his truck so as to expect round trips between truck parked outside and my home. The appointment took about 90 minutes so I appreciated that I didn't have to wonder where he was or what was going on. He tested everything and then had me verify everything worked. Flawless. I mean this was the most thoughtful and caring service I've ever received. From a normal, well mannered human being. So refreshing. I wish I had more doors to service but if ever I do I will not for a second hesitate to use Guardian. read more

Ross was great to work with. He was prompt to reply to messages and ordered me a key quickly. Once it came in it was easy to schedule him to come program the key. He was by far the best price I found around town and even gave me a Jeep original key! He programmed everything fast and accurately. Really glad I found him on Yelp. read more

Excellent, 5 star experience with Ross and Guardian Lock and Key. Needed a transponder key for my daughters car before she headed back to school. Texted before 7 am in the morning and had an appointment scheduled by 11 am. Extremely responsive in communication. He came to my home and I had another transponder key for another car and extra house keys made for less than most others quoted to do one key. He also took extra time to make sure I understood what to look for in case something goes wrong with the chip keys. Just great experience! While i may not have a need for a locksmith often I will call Ross and Guardian Key every tine from now on. read more

Ross- owner Guardian Lock and Security services are outstanding and excellent. Ross fixed a patio - courtyard gate- door knob. It was a challenging job but Ross went beyond and above the call of duty to fix the problem. He exceeded my expectations. I called Ross and came out within a few hours. Excellent communication and follow through. I received a very fair price and got my invoice electronically. Very efficient. Very thorough - paying attention to details. Knowledgeable and expert skills. He knows how to solve the issue or fix the problem quickly. His van Is equipped like a workshop with all the equipment, parts and tools necessary. Professional-dependable- reliable. Ross is working hard to maintain his company during the COVID-19. He took every precaution to ensure social distancing - including wearing a mask. I highly recommend Guardian Lock and Security. Fair and reasonable price. You won't be disappointed. Superb Services. Wide range of expertise- rekeying- new door knob cylinder, Troubleshoot, repairs various types of locks and security devices. read more

I would absolutely recommend Ross and Guardian for any lock needs. We needed the locks in our home re-keyed and Ross was very responsive and was available to travel to Fort Mill within the week. Communication was great, fair price with efficient and thorough service. He took time to walk us through the house and check every lock twice over and provided additional insight on the doors/locks we had in the home. read more

Our experience with Guardian Lock and Security is they: - responded quickly to our request for pricing - communicated a succinct, easy to understand pricing model - had a lower price point than another company we engaged - showed up on time - explained the process clearly so I knew what to expect throughout - completed the work, then tested locks and keys, then had me test - displayed knowledgeability about locksmith work - displayed they care about the customer experience. No fuss, no muss. Thank you, Ross! read more

Fast. Great service. Very professional. Would def recommend using them for your locksmith needs.

Everything was great. Ross provided a detailed estimate that made it easier to select his company. Ross was punctual; wearing a mask and practicing social distancing. He answered all my questions and had several suggestions. He made extra keys on the spot in case I loose a key again. Working with Ross was delightful. I highly recommend Ross for your locksmith needs. Reliable, honest, approachable to answer any questions, goes the extra step, suburb service. read more

I highly recommend them. Ross Anderson went above and beyond. From keeping me updated of his progress, to following up after the job was completed. It was not an emergency but he came the same day and worked late to make sure that my parents were taken care of. He was very professional and took every precaution by using PPE. read more

Excellent customer service and absolutely great care to detail! Arrived on time and was extremely courteous and respectful.

Guardian Lock and Security did a great job rekeying the locks on my new home! The technician was very friendly and professional. He was able to get everything done quickly as soon as we moved in. I highly recommend this company! read more