First off don't advertise something then not stand behind it.... Started my car this AM for work…read moreand it locked its self... scrambled to find a locksmith and according to google these people had 4.5 stars....... Seeings how it was 5:30am I was searching for a 24 hour lock smith... Called 3 times. No answer...

I'm calling my attorney on these people!…read more The order was to change the handlock and have it keyed to the top deadbolt. I paid $95.00 for these people to put on a new handlock, which is a different color than the deadbolt and it was not keyed to the top lock as requested. After speaking to "Chris" about this issue, wrong color and not re-keyed, I was told that no service charge would be required, but a charge for the re-key. I told him about the different color as well. We were told that "something" had to be ordered. No reason why a real "locksmith", let alone a half intelligent person would even put on a different color handlock! After several weeks, no call returned to me as they said they would. Then I spoke with some David person who claims I did not request what was stated above. He said he has the phone recording... Now, the charge would be another $95. Bull crap to that! They are refusing to take care of their mistakes and got nasty with me! So be it.......

I had an excellent experience with 24hr Discount Locksmith…read more After being locked out, I contacted the owner, and he came out the same day within 2 hours. He was extremely professional and had me back inside my house within 5 minutes. What really sets this company apart is its advanced technology. I have a Kwikset Smart Halo system (Gen 5) lock, and every other locksmith I called wanted to drill the lock because these smart locks are extremely difficult--if not impossible--to pick. Fortunately, this locksmith had the LockTech Kwikset SmartKey GEN 5 Decoder/Digital Scope, which allowed for clean, non-destructive entry. The pricing was fair at $145 total, especially considering the specialized equipment and fast response time. The replacement smart lock would have been over $200 alone! Before leaving, he also made sure I could use my Kwikset smart key re-key system, so my existing keys continued to work--something I really appreciated. I must have called 25 locksmiths before finding this company, and none of them had the proper tools for these newer smart locks. I highly recommend 24hr Discount Locksmith. Also, check their website--you can get 10% off as a first-time customer. 5 Stars!

Eugene is terrific. Professional, capable, courteous. I recommend his company 100%…read more Put 24hr Locksmith into your Contacts/Relationship database!

I had several locks that didn't work properly and two doors that could be pushed open even when in…read morethe locked position. I called Southeast Locksmith to see if they could handle the problem. Elinor said they could and I ordered new locksets. After I received them, Luke showed up to install them and repair my doors. He went far and above the typical service call by advising I first check to be sure all spare keys worked in the lock. He actually went to retrieve one of the keys for me and discovered it did not work in all the new locks. Luke then re-keyed all the locks to a new factory master to be sure I did not get locked out. Thank you Elinor and Luke. I am a commercial property manager and know when I have received excellent service! I would certainly recommend this small business for any lock needs.

He was fast to get to my location, very professional, quick to get door unlocked, and very…read morereasonablely priced.

I had a great experience this locksmith I got two keys online they had the wrong chip in them the…read moredealer discontinued the keys he fixed me right up he changed and program them and I was on my way. I got a Suburban that had two keys one for door and one for Ignition he rekey the ignition to the door I couldn't ask for better service .

responsive. Did not try to perform a service he does not offer. Gave me suggestions and told me who…read moreto try to get what my card needed done completed. Will look for this business when I move this year to rekey my home.

Absolutely excellent customer service! Representative all my many many questions courteously and…read morepatiently over the phone. Quick schedule appointment for same day because I've had a flight to catch. The technician showed up on time and was very friendly and explained me what and how he'll get the job done. I wanted to change the house locks to the same key and add another high security code lock on my front door, he did a fresh installation on the front door and add a Schlage high security lock on it then he changed all others to the same key. I'm very thankful to Tick Tock Key & Lock to help me with bad situation on very short notice and I'll recommend them to anyone who need a locksmith service in Charlotte NC and surrounding area!!

Very prompt response time, less than 10m. Evan called and said that he would be able to provide…read moreservice in 20m, he was actually here sooner. He arrived with his mask and was ready to get down to business. He explained everything very thoroughly. Hope I never am locked out again but if i am ...you have a customer for life. Thank you!

Burney was great. Called him this morning, he arrived as he said he would and did a great job. I…read morewould definitely recommend him!!

I locked myself out of my garage door and home. Mike was the only locksmith that gave me a quote…read moreimmediately and came in less than 30 minutes. (I called numerous other locksmiths who either had no one available or did not return my call). Mike was professional and quick. Super happy with his service and will always use him if the need arises again. Great work!

This is the definition of a great company. They are open until midnight, which is extra convenient…read more They answer the phone and/or call you back immediately. They are quick and extremely professional. I was impressed and thankful that they were there to help me after hours (7PM) when most places don't answer. I called two other places first and they never returned my call. This company does home and car lock outs. Thank you!!!!!

I had two locks that needed to be Re-Keyed and Nolan showed up on time to do the Job. He was…read moreFriendly and Polite. I had a handyman here fixing my patio door and he even provided him with some useful information. Thank you Nolan for going the Extra Mile!!!! You can't go wrong with Uptown!!!

Had a great experience with this company! Young man's name was Preston, My key was worn & the young…read morewasn't sure he could remake a new one. But he did, they said 39 to 45 mins to get to me & he was there. 10 mins later he was done!! Highly recommend this company for your locksmith needs. I called him lil Dr. Frankinstein