This is the definition of a great company. They are open until midnight, which is extra convenient…read more They answer the phone and/or call you back immediately. They are quick and extremely professional. I was impressed and thankful that they were there to help me after hours (7PM) when most places don't answer. I called two other places first and they never returned my call. This company does home and car lock outs. Thank you!!!!!

I had two locks that needed to be Re-Keyed and Nolan showed up on time to do the Job. He was…read moreFriendly and Polite. I had a handyman here fixing my patio door and he even provided him with some useful information. Thank you Nolan for going the Extra Mile!!!! You can't go wrong with Uptown!!!

First off don't advertise something then not stand behind it.... Started my car this AM for work…read moreand it locked its self... scrambled to find a locksmith and according to google these people had 4.5 stars....... Seeings how it was 5:30am I was searching for a 24 hour lock smith... Called 3 times. No answer...

I'm calling my attorney on these people!…read more The order was to change the handlock and have it keyed to the top deadbolt. I paid $95.00 for these people to put on a new handlock, which is a different color than the deadbolt and it was not keyed to the top lock as requested. After speaking to "Chris" about this issue, wrong color and not re-keyed, I was told that no service charge would be required, but a charge for the re-key. I told him about the different color as well. We were told that "something" had to be ordered. No reason why a real "locksmith", let alone a half intelligent person would even put on a different color handlock! After several weeks, no call returned to me as they said they would. Then I spoke with some David person who claims I did not request what was stated above. He said he has the phone recording... Now, the charge would be another $95. Bull crap to that! They are refusing to take care of their mistakes and got nasty with me! So be it.......

Robert was at my house in 30min when I called about a lock I lost the key for. He fixed it super…read morefast and left me with two shiny new keys. I'll definitely be using him again because unfortunately these things happen more often than I'd like

I would definitely recommend CLT Locksmith! I called Robert to re-key three locks at work. He…read moreshowed up when he said would and he did a great job.

Teddy was professional, on-time, and delivered as promised. I called needing "next day" service…read more The job was completed. Thank you.

Teddy was very responsive and flexible with my changing schedule. He came and installed a keypad…read morelock for me, and he got it done efficiently and effectively. He was very kind and great to work with. I would definitely use his company again.

Only locksmith in town who knows how to work on European cars! Super fast response time.read more

Awesome service , Ben was professional and on time and pricing was better than everyone we called …read more Highly recommend this business !!

Tracy has been very helpful and patient in handling the ordering and installation of locks and a…read morenew fire-rated door. Knowing nothing about doors and locks and fire-ratings made for a steep learning curve for me, but Tracy and everyone at Eastway has been deeply helpful during a distressing time given the duress and urgency of my project. Thank you so much!

Thought I had a lock out, but was just a jammed door. Tech was out within 1 hour of my call, was…read morecourteous, professional and since we truly were missing the key the tech rekeyed our storage building to prevent future issues.

Stay away from these crooks, needed a key duplicated ( I supplied the blanks ) drove 20 miles to…read moreget these keys cut the people were very rude and because I supplied the blanks they wanted to charge me 35.00 for 10 minutes work which is crazy, I declined, went to ACE hardware in Indian Trail they cut the keys and only charged me 10.00 these people try to take advantage of any way they can.

I needed an extra Volvo key and two house keys. When I walked in they a young males staff member…read moregreeted me. However, the business owner Akim glared at me for a second or two and walked away. That gesture made my happy vibe roll away. Friendly Custer service is not apart of everyone's culture. However, the staff member did an excellent job on it my replacements. Unfortunately they do not replace volvo keys.

Absolutely excellent customer service! Representative all my many many questions courteously and…read morepatiently over the phone. Quick schedule appointment for same day because I've had a flight to catch. The technician showed up on time and was very friendly and explained me what and how he'll get the job done. I wanted to change the house locks to the same key and add another high security code lock on my front door, he did a fresh installation on the front door and add a Schlage high security lock on it then he changed all others to the same key. I'm very thankful to Tick Tock Key & Lock to help me with bad situation on very short notice and I'll recommend them to anyone who need a locksmith service in Charlotte NC and surrounding area!!

Very prompt response time, less than 10m. Evan called and said that he would be able to provide…read moreservice in 20m, he was actually here sooner. He arrived with his mask and was ready to get down to business. He explained everything very thoroughly. Hope I never am locked out again but if i am ...you have a customer for life. Thank you!