Pleased to have done business with them! Thank you to the Honda team for taking care of our family…read morecar and, most especially, a huge shoutout to Armando for walking me through the whole process and explaining everything so clearly. He was very patient, helpful, and never once made us feel pressured to do anything that didn't fit our budget. If it wasn't for Honda taking the time to properly inspect our car, I wouldn't have known about the bigger problems we're dealing with. They potentially saved us from spending even more money fixing something that wouldn't have actually solved the problem. Really appreciate the honesty, care, and professionalism. Thank you, Honda, and thank you, Armando!

I negotiated a cash deal for a new Honda with Luis Chessani, and drove 2 hours to pick up my…read morevehicle. When we sat down, Luis immediately pulled out finance information. I reminded him that this was a cash deal and he proceeded to tell me that the price was only for finance. I left, and while standing outside Luis came up to me and asked me to please help him out. He tried to show me how if I only financed $1500 it would only cost me $50 in interest. He groveled and said he misunderstood the deal. Luis seemed like a great guy on the phone but his bait and switch tactics and lies cost him an easy deal.

We just purchased a vehicle from them and it was the easiest thing I have ever done and I have been…read morewith people buying vehicles so many times this was very easy. First off, I found the vehicle online after finding what I want. I message them and they got back to me so quickly that I could not even blink an eye. The vehicle looked exactly how it was posted online. On top of that they sent me a video of the vehicle right there at the dealership for me, just to let me know that it's actually there. I was able to discuss prices over the phone get the entire layout before even entering the doors. We were happy and satisfied by the time that we walked out the doors with keys in hand. The best part was the fact that the person who we were dealing with Sam was wonderful. He kept me feeling like I was in good hands and for me that is hard to do. I would 100% recommend them for any vehicle that you're looking to purchase.

Our experience at Lexus of Chandler has always been positive with folks who are amazing, courteous,…read morefriendly, and knowledgable. Through the years, have bought over 3 Lexus vehicles from Lexus of Chandler. In every one of those purchases, Sam Ladd has made it all run smoothly and without issues. Sam has been our sales rep for every deal and he has been completely genuine, aboveboard and straightforward. Service has also been top notch. Have serviced all Lexus vehicles here at this dealership where Miss Misty Darling, our service advisor, is simply phenomenal. Miss Misty is beyond knowledgable able to shine with her expertise of vehicle service needs. At the helm is general manager Randy Usery whom has always been approachable and kind. Another gentleman, sales manager Greg Walling, works in an old fashion honest manner. Inclusively, was instrumental in helping locate one of our recent purchase which we were grateful. Huge thank you to all. The wonderful amenities here beside the fantastic service are: Excellent coffee, multitude of snacks, soft drinks, bottled water in a beautiful lounge while you wait. Free car wash when you service your vehicle is a cool perk as well! All together, this great winning team has been fantastic and cannot say enough about the quality of people working at Lexus of Chandler. Try them out, you'll be glad you did :) As always, thank you for reading!

9.26.26 - BMW Tune Up & Tone Up event! Randomly came across this free pilates event on IG and…read moresigned up. Details said schedule a service or complimentary safety inspection and enjoy a pilates class while our car was being serviced. It also said there would be vendors and breakfast as well. We also received a custom yoga mat as a gift! I arrived around 9am to check my car in, grabbed a coffee and checked out the vendors and waited for Tempe Pilates to start the class. So nice of BMW to provide us with some savory breakfast bagels and parfaits. Tyler was great. He helped me get checked in and provided updates. I requested to not have my car go through the automatic wash and just get a vacuum only. Didn't realize they can hand wash until he informed me but it would've been another hour. I opted to pass on it this time. I wish they had at least cleaned off all the handprints they left on the doors and window at least. Overall, it's great that they do events from time to time and that it's all complimentary for BMW customers and their guests! Will keep an eye out for more future events.

Simply said, money is what you pay & quality is what you get…read more This certainly applies to BMW but particularly to Chandler Chapman BMW, whether buying, leasing or for your automotive maintenance. We reside in North Scottsdale and chose to take our business and make the drive to Chandler and are glad that we did. We would encourage you to work with Sam Karver. Sam is a stellar professional in sales n leasing with a wealth of knowledge on their product. Sam goes the extra mile to get you the vehicle you want with fair pricing in purchase/lease without nonsense. Equally their management team are of Ferris and Steve helped to make the process seamless. Make the drive and ask for Sam Karver, you will be glad you did. We are looking forward to continuing to work with Sam over the coming years.

Clayton was absolutely stellar and providing customer service and real time updates with my…read morevehicle. Overall Freeway Chevrolet service has provided very beneficial services that is very important to me and my hectic schedule. I arrive and get a smile and more importantly results on the service. Thank you Clayton!

Denied my valid warranty claim because of rust on bolts. LOL…read moreThis is fraud and in clear violation of the magnuson-moss warranty act will be filing a claim with GM corporate and AZ small claims court The Magnuson-Moss Warranty Act prohibits manufacturers from denying warranty claims based solely on the use of aftermarket parts or due to conditions like rust, unless the warranty explicitly states such exclusions. Therefore, if a warranty does not mention rust as a reason for denial, the claim should not be rejected on that basis. Then tried to shylock me for a 175$ inspection fee after refusing my valid claim... ugggggg NOT GOOD BUSINESS MY FRIENDS

​I recently left a frustrated review regarding a coupon issue for my service appointment, but I am…read morehappy to report that AutoNation Toyota Tempe made things right immediately. ​My service advisor, Jorge, reached out to me directly with a very polite phone message to resolve the price discrepancy and fix the issue. I am currently away working as an Election Inspector for Maricopa County and missed his call, but I truly appreciate his quick turnaround and excellent customer service. I look forward to following up with him soon. ​It is rare to see a service department respond so quickly and professionally to clear up a misunderstanding. Thank you, Jorge, for turning my experience around!

Worst Dealership Experience!…read more I had a very disappointing experience with this dealership and would strongly caution anyone considering purchasing a vehicle from this location. Throughout the buying process, communication was poor, and the staff was not very informative or transparent. My biggest issue was that, prior to agreeing to purchase the vehicle, I was specifically told that the cracked windshield would be replaced. However, when I arrived to finalize the paperwork and sign for the vehicle, they completely changed their position and told me they would only fill the crack rather than replace the windshield as originally promised. What makes this even more frustrating is that filling the crack does not actually fix the damage. The windshield is still visibly cracked, and the repair only helps prevent the crack from spreading. That is not what was originally agreed upon, and I would have approached the purchase differently had they been upfront about this from the beginning. I would not recommend this dealership to anyone looking for an honest, transparent, and straightforward car-buying experience. There are plenty of other dealerships out there, and I would encourage potential buyers to consider their options before purchasing from this location.

I started getting my Audo serviced at Audi Chandler because I heard they had a first class service…read moredepartment. I have not been disappointed. Last week I took my Audi in for service and there was some confusion about getting a loaner car. This created a difficult situation for me. Ms McMurray stepped in and sorted out the problems and provided a very satisfactory solution. She saw a problem and fixed it. That is what good managers do. Thank you, Ms McMurray.

Audi Chandler Penske service department was FIRST CLASS!!! Thank you Jessica Lancaster and your…read moreservice staff, especially Henry, for your professionalism, kindness & great communication concerning my vehicle service & the repairs. I have not had the greatest experience with other Audi Penske service departments so this service was a pleasant surprise. I normally schedule my services around my trips to Cali & get service with Mission Viejo Audi who I've used forever, but it's nice to finally find an Audi dealership that is fairly priced & goes above & beyond to accommodate & take FIRST CLASS care of their customers & is convient for me to use. Thank you again Jessica!!! You have my business :) Make sure to make an appt & with Jessica :) It gets pretty booked up & that way you can get in faster & if you need a loaner vehicle request it otherwise they will call a customary Uber for you if need be. The service dept was clean, relaxing, comfy, offered amenities like loaner vehicles, Uber, coffee, water, snacks, TV ect...while you wait, if you choose.The energy & vibe was an eb & flo of positivity. The service dept is not attached to the dealership so make sure you are paying close attention to your navigation because the service dept is actually on a service road that is the side street before the dealership.If you blink you'll miss the street :)

The gentleman at the chandler location were able to squeeze my boyfriend in on Tuesday the 21st…read morebecause we messed up the dates for the install. So thank god they were able to do that ! 10/10

I'll try to make this as short as I can…read more I bought a bunch of stereo equpiment, realized I was in over my head as far as installing it myself, so I headed over to Audio Express on Chandler Blvd. They assured me they could install it all in my 2004 Corvette, no problem. I dropped the car off at 9am for my appointment, and they kept it until 2pm the next day. I was informed the backup camera was not installed. The head unit was crooked. One front speaker was not working. Dropped the car off at 9am for another appointment. Didn't get the car back until 5:45pm the next day. Head unit is still crooked. I provided a box of sound deadening sheets which they were supposed to install in the doors. They gave me back an empty box, but they didn't install any of the materials. I checked myself and I'm providing a picture of the inside of the door where you can see nothing was installed. Overall an awful experience. I was charged $1200 and I won't be back.

Eddie James is my New Hero!! After being turned away from one local Dodge Dealership due to the…read moreage of my 2008 Dodge Grand Caravan, and due to the Fact that we bought a Lifetime Warranty when we first bought the Van. They actually told me that they would NOT accept any vehicle older than 2012, Lifetime Warranty or not. Another local Dodge dealership wanted to charge me a Diagnostic Fee of $230 right out of the gate, which may or may not have been refunded. I called Eddie James and he took total care of me from the first Phone call. He told me that most Dealerships schedule their Warranty work as fill-in work because they don't make any money on them, and put Cash customers first, resulting in days or even weeks of waiting for your vehicle to be repaired. We dropped our Van off the next Morning to have the A/C Blower Fan and Resistor replaced, and picked it up the following morning, all fixed with No hassles, no nonsense, just fantastic Customer Service. The total cost to me with my Warranty was $50. I had estimates from Non-dealership Garages for up to $700. Thank You Eddie!

Very disappointing experience at Tempe Dodge. The original vehicle I purchased had safety issues…read morethat were never resolved and multiple mechanical failures that led me to believe it was a lemon. Based on my experience, they were aware of the vehicle's condition firsthand. Charles, the manager, later said they would "take care of me" on another vehicle, but the damage and extent of damage were misrepresented, and the numbers I was promised did not match what was presented. The overall experience felt deceitful and misleading. Buyer beware.

If you come here, please please ask for Terry Brown. Best salesman in the valley. My wife and I had…read morehorrible experiences at about four dealerships since moving here in June, but AutoNation Nissan made up for all of it. We originally came to see a 2015 Highlander LE but ended up leaving with a 2016 Highlander Limited Platinum. What we loved most about Terry and the AutoNation Nissan crew was that there was 100% total transparency across the board. Im talking out the door price, condition of the car, sales process, fees. Everyone from Terry, to his manager, to the finance manager were totally up front. Honest car sales, imagine that! The car fit my family's needs and then some. Terry was honest, patient and went about and beyond to make sure we were completely satisfied with this decision until the very end. Whether you are selling or buying, come and ask for Terry and you will not be disappointed in AutoNation Nissan.

I had a very disappointing experience with Autonation today…read more I negotiated a price with Nik Gingrich on a gently used Nissan Sentra and, after reaching an agreement, signed a document confirming the agreed-upon price and the terms of the sale. I was prepared to purchase the vehicle for cash and was making arrangements to go to the dealership to complete the transaction. Before we could get there, however, we were informed that the Sentra had been sold to someone else. What made the situation even more troubling was that, immediately afterward, we were told that the dealership could sell us a new car instead. That struck me as exceptionally questionable. We had negotiated and agreed upon a specific used vehicle, signed documentation, and were prepared to complete the cash transaction. Then, before we could arrive, we were told the vehicle was gone--but conveniently, they could sell us a new vehicle. I understand that dealerships sell cars and that vehicles can move quickly. But if a vehicle has already been committed to a customer, negotiating a price and signing documentation creates a reasonable expectation that the dealership will honor that commitment. If the dealership had no intention of holding the vehicle, that should have been made clear from the beginning. Instead, I was left with the distinct impression that the dealership was more interested in turning the situation into a different, potentially more profitable sale than honoring the deal we had already negotiated. After more than 20 years of experience in real estate, I understand the importance of honoring agreements and treating customers fairly. Your word, your commitments, and the documents you ask customers to sign should mean something. This experience left me feeling that my time and business were not respected. I would strongly encourage anyone considering doing business with this dealership to get everything in writing and make sure they fully understand whether the vehicle they negotiated for is actually being held for them. Based on my experience today, I would not recommend this dealership.

I see a lot of negative reviews for this dealership, but I have to wonder how many of those are…read morefrom people coming in already being negative or expecting to get their way, and then throwing a fit when they don't. I've been here multiple times to get my car serviced and have never had a bad experience or been treated poorly. Everyone I've dealt with has been great, so I'm honestly a little surprised by all the negative reviews.

Did not have a pleasant time at Tempe Kia. When we arrived, we originally were treated with respect…read morefrom the first sales rep, but when the sales manager came to talk to us, he was cold and rude. Eventually we were able to come to a common ground, laughing and getting along, and we even got to an offer we agreed upon for a car. We had it in writing, but since this was our first dealership we wanted to at least explore. when we explored other dealerships, we didn't find the same deal, so we reached back out to Tempe Kia and the sales manager CHANGED HIS OFFER to what we had written. It was completely disrespectful so we gave our business to courtesy Kia.