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Luxury Auto Collection

3.7 (122 reviews)
Open 9:00 am - 6:00 pm

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Services - Luxury Auto Collection

Aircraft dealers

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Reviews With Photos

Jennifer M.

Best Car Buying Experience with Travis! Showroom is Droolworthy! ******************************************************** Great car buying experience at LAC with Travis Walters. We had been in years prior to test drive an Audi R8 but never found the spec we wanted. We recently stopped in to look at inventory on SUV's. Travis remembered us and assisted us with a beautiful SUV spec'd out to perfection with red interior. Love their no haggle sales policy, the car is the price in the market. Such an amazing car buying experience. Love their team (shout out to Chad as well) and the free LAC merch is the icing on top when we finalized a trade in and purchase. Very attentive and customer centric shop. The showroom room floor is spectacularly adorned with the most drool worthy vehicles (Ferrari, Porsche, G-Wagons and 4x4 Squared, SVJ's, Audi's, Range Rovers, Rolls Royce, etc).

Jade L.

Travis helped me with my BMW X3 M40i, smoothest process from beginning to end and covered everything for me in detail. Highly recommend and will be going back for all my car needs.

Ferrari

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3 months ago

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4 days ago

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1 month ago

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1 year ago

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2 months ago

Bad cars bad services. The vehicles are dilapidated, and the service is terrible. Hayden Gibson treats every customer very poorly.

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4 months ago

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9 months ago

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1 year ago

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9 months ago

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2 years ago

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Kris S.

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1 year ago

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11 months ago

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1 year ago

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1 year ago

Sold my brother in law a terribly maintained car, not sure how they let the car pass inspection. Buyer beware.

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1 year ago

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1 year ago

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8 months ago

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1 year ago

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11 months ago

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1 year ago

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2 years ago

Incredible choice of exotics at amazing prices! From the service to quality, everything is top notch!

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1 year ago

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Kris S.

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1 year ago

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Kris S.

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1 year ago

Got a 2017 Mulsanne from LAC in mid 2019 before COVID, the service was great, the deal went well. A good dealer to do business.

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2 years ago

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2 years ago

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2 years ago

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1 year ago

The folks here are wonderful and honest. It's a pleasure to work with them. You will love them.

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1 year ago

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1 year ago

Great organization. Made sure I felt valued as a customer and all follow up after I left was also a positive experience.

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2 years ago

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2 years ago

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1 year ago

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1 year ago

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3 years ago

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3 years ago

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6 years ago

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3 years ago

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3 years ago

Nick is a great guy and always listens to your desires. I have a numerous cars there and are pending on buying some more

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2 years ago

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Ask the Community - Luxury Auto Collection

Review Highlights - Luxury Auto Collection

The one thing I want anyone considering buying a car from Nick to know is, he is a man of his word.

Mentioned in 14 reviews

Read more highlights

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Salesmen AFTER , giving OTD price texted back added on just $12,000 when he thought we had a…read moremeeting of the minds. We did not. - When I asked how the price jumped. $12,000 he said "oops I hit a wrong key, let me fix that" he then said they charged $1,899 for things the dealership added and couldn't be removed in order to get the car ready for sale. Well, that's not my concern- that's dealer prep. I don't pay for that- that the cost of doing business for them. I was shopping online and he told me the prices online on their website is not the TRUE selling price but a guesstimate. Because they were making no money on financing or add ons he said the price changed online. I went online figuring to pay for a car , taxes, license, doc fee ( questionable) but in the end - after fixing his mistake from above still had tacked on $6,000 to the online price . At that point I was more than done with his lies and Right Honda. I have so much more to say but I'm exhausted from all the back & forth with much of that making No SENSE. The breakdown given me changed three times never for added items . When he thought he had an interested car buyer he thought he had a SUCKER ! Stay FAR away from RiGHT HONDA---

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Chapman Dodge Chrysler Jeep Ram Scottsdale

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Jordan at Chapman Dodge is absolutely outstanding and deserves the highest praise. From start to…read morefinish, Jordan is professional, knowledgeable, and genuinely committed to providing excellent service. He took the time to clearly explain everything, kept me informed throughout the process, and made sure there were no surprises. What really stands out is Jordan's attention to detail and customer-first attitude. He is responsive, honest, and goes above and beyond to make sure my vehicle is taken care of properly and on time. It's rare to find a service advisor who makes the entire experience this smooth and stress-free. Because of Jordan, I will absolutely continue servicing my vehicle at Chapman Dodge and will confidently recommend him to anyone looking for top-tier service. Ask for Jordan--you won't be disappointed.

I had a very disappointing experience purchasing my vehicle from this dealership…read more My salesperson, Crash, was courteous and professional throughout most of the process. However, near the end of the transaction, another individual was brought in to close the deal. I clearly declined the SWAT system, but the closer told me that it was mandatory and that I had no choice but to purchase it if I wanted to complete the transaction. Having worked in automotive sales myself, I am very familiar with KARR alarm and GPS systems and understand exactly how they are installed and activated. These products are pre-installed on many dealership vehicles, but activation is entirely optional. After the sale, I spoke with Wyatt, the General Sales Manager, who explained that the SWAT product was "not optional" because the dealership was losing money on the vehicle. In other words, an optional product was presented as mandatory in order to preserve the dealership's profit margin. The online advertisement did not disclose that the advertised price was contingent upon purchasing the SWAT system. Had this requirement been clearly disclosed upfront, I would have been able to make an informed decision before proceeding. Crash was not the issue. My concern is with the deceptive sales tactics used by the closer and the dealership's justification for presenting an optional product as mandatory. Buyers should be aware of this practice.

Chapman Ford

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My service writer Rick Poole, did a great job getting my brake inspection completed quickly and…read moreback out on the road. Scheduling of the appointment was easy and flexible. Chapman Ford has the service department in the valley by far. Thank you Chapman Ford, Michael

I recently visited Chapman Ford for the first time to have some recall work done on my Ford…read moreExplorer. This was my first time dealing with this dealership. I had previously bought another vehicle and had it serviced by Chapman Chrysler and always had great experiences with them, so I hoped it would be the same with Chapman Ford. The service advisor that I spoke to on the phone when making my appointment had advised that I had several open recalls on my vehicle and that the parts weren't available at this time. They recommended that I bring my Ford Explorer in so they could inspect it and start a paper trail in order to get me on the waiting list for parts. When I brought my vehicle in, the original service advisor whom I had spoken with on the phone was not in that day. Darryl Wesley, another service advisor, assisted me. He was friendly and professional. Darryl checked his computer and advised that they had the parts available to make the suspension repairs on my vehicle. That was great news, because that was one of the more "important" of the four recalls. I told him to go ahead and have their team start the work. He asked if I wanted to wait at the dealership or get a ride home. I opted for a ride home and they paid for a Lyft to take me home. My vehicle was ready later that afternoon and I had a friend drive me back to the dealership. My bill was $0 and there were no "upsells." I was thrilled because that some dealerships are known to try to push further repairs. I am still on the waiting list for the three other recalls but am very glad to have gotten the ball rolling. I will definitely return to Chapman Ford again.

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This was a very frustrating service experience…read more I scheduled an appointment almost a week in advance for a recall repair and was told the parts were in stock and that it would be completed the same day. Based on that, I planned my day around dropping the vehicle off early. After dropping the vehicle off, I later found out the part was NOT actually available and there was no clear timeline for when it would be. I ended up having to take the vehicle back. To their credit, they did call later and said the part could arrive within the next few days and asked me to bring it back, but the initial lack of preparation completely defeated the purpose of scheduling ahead and wasted my time. On top of that, I was given a ~$9,500 list of recommended services. I understand my vehicle has ~156k miles and will need maintenance, that's not the issue. The issue is that several of the items listed were things I had just recently replaced: - Drive belt replaced ~9 months ago (~4,000 miles) - Battery replaced ~6 months ago (~2,000 miles) - Cabin air filter replaced within the last 30 days Despite this, all three were recommended for replacement. When I questioned these, the advisor partially walked them back, which made the inspection feel inconsistent and hard to trust. The battery test was also confusing. The report showed 12.73V and 613 CCA out of 710, yet it was labeled as a "fail," even though the vehicle starts perfectly every time. It even said "cranking result: fail". At that point, it became difficult to tell what was actually necessary versus what was being recommended. Overall, the combination of unconfirmed parts, poor communication, and inconsistent inspection results made this a disappointing experience. I would recommend confirming that recall parts are physically in stock and reserved before bringing your vehicle in, and getting a second opinion on any major service recommendations. It's now been nearly a month since this visit. I was told someone would follow up regarding my concerns, but I have not been contacted. That lack of follow-through is concerning and raises questions about the level of communication and customer care throughout this experience.

Luxury Auto Collection - car_dealers - Updated May 2026

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