I'll try to make this as short as I can. I bought a bunch of stereo equpiment, realized I was in over my head as far as installing it myself, so I headed over to Audio Express on Chandler Blvd. They assured me they could install it all in my 2004 Corvette, no problem. I dropped the car off at 9am for my appointment, and they kept it until 2pm the next day. I was informed the backup camera was not installed. The head unit was crooked. One front speaker was not working. Dropped the car off at 9am for another appointment. Didn't get the car back until 5:45pm the next day. Head unit is still crooked. I provided a box of sound deadening sheets which they were supposed to install in the doors. They gave me back an empty box, but they didn't install any of the materials. I checked myself and I'm providing a picture of the inside of the door where you can see nothing was installed. Overall an awful experience. I was charged $1200 and I won't be back. read more

Audio Express - Inside of door, no sound proofing installed. - The inside of a vehicle door shows wiring, a speaker, and electronic components, with no soundproofing installed. - Car Stereo Installation Near Me - Chandler, Arizona

Installed my 3 15" speakers but the Power wire connected to my car battery keeps burning & these guys never have time to fix it they always say a week from here or a week from there, like I dnt work on the road 5 days a week and like they don't close at 4:00/5:00 pm smh I guess since it's under warranty they only have time for new customers that they're charging an arm & a leg not mention I drive by daily on my way home and rarely see cars that they're working on. And wonder why they can only afford to hire 1/or 2 techs. read more

Im surprised to have to leave this TERRIBLE review because 8ve been a loyal customer to this store. I've had 7 systems put in with very little issues in the past, and if there ever was an issue they were always willing to make it right.......wel THAT HAS CHANGED! BIG TIME . I brought in my 2003 harley davidson f150 to have a different head unit and back up camera installed as well as an amp I had. I got the stereo from Amazon and brought the equipment in for an install. I had inspected the equipment when it was delivered and there was nothing wrong with it . Well after the install was already completed the sales guy called and told me it was in the vehicle but there was a Crack in the display a d the volume control didnt work. He claimed the Crack was there before they installed it. (It wasnt) but if it had been wouldn't it make sense to let me know that BEFORE installing it so I could return it to Amazon for an undamaged one? Common sense right? Well after getting the truck home I noticed the trim piece that goes around the unit didnt fit right and was blocking the cd slot so I removed the dash trim yo see the trim piece was broken and installed poorly (loose bolts big gaps etc) SO having seen the poor quality of thr install i did some more looking and found that they put the amp under the driver seat instead of the passenger front seat which didnt make sense cuz there's more room under the passenger seat (not a power seat moter etc) and the battery is on the passenger side. Then I cracked the hood and saw that the power wire for the amp was just hanging loose in the banging bay and right over the negative post of the battery so I had to relocate everything amd mount the fuse link to the firewall myself. When I talked to the manager about the poor quality of workmanship and that I've been a loya customer and just want it done right and for the head uni to be warranties or repaired since I've spent over 10k in that store I was basically told I was a liar and brought the stereo in broken. S9 now I'm stuck having to either live with he broken unit or completely.remove the poor install and send the wiring and unit back to Amazon (they won't just swap out the unit) needless to say IM PISSED!!! . SO unless you want to be insulted and ripped off id avoid the chandler location of audio express. They do shitty work and dont stand behind their workmanship. If I could give it zero stars I would. Oh I should add that my girlfrienfs son just had an install on his 2016 mustang done and now his ac controls dont work properly.....and of course , they aren't going to fix that either......shocker read more

After I requested a speaker replacement, amp install, and sub install, they were super helpful and willing to make sure I was completely satisfied with their work. Zane and Josiah especially were kind, patient, knowledgeable, and helpful as I found my best setup. Installation took overnight, and had a few issues at first, but they got all the kinks ironed out in a timely manner and for no extra charge. Thanks, guys! read more

Josiah is so helpful and knowledgeable. He didn't try to upsell me anything. I was quoted exactly what I needed and the work was scheduled and completed on time. read more

Complete amateur hour, I should have just done this myself, I feel stupid for coming here. I brought in a brand new 4Runner for a simple remote start system (I even purchased the T-Harness so a child could do the job). When I got the car back they left deep scratches on every part of the trim they touched. It's like they used a shovel, ridiculous, these parts just pull out and there's maybe two bolts. I talked with Sam, the manager, and he said he's very disappointed with the skill and quality of his employees. Maybe you should tell us that first Sam. He wanted to get it 'repaired' at a window tint shop next door. I spoke to the owner of the shop and they told me they couldn't fix it, but Sam 'knew a guy' there. I told Sam I wanted to take it to the dealer and he said he needed to get approval, that was weeks ago and the last I heard from him. I had to spend my own money to fix the interior, it was a very easy job and I don't know how they're such screwups. Warranty? Worthless, I wouldn't let these guys sit in a car let alone work on one. Don't waste your time or money here, unless you don't care about your car then I'm sure it's fine. read more

We have had an absolutely horrible experience not only at this location but also with the manager that they are saying to contact with any issues. We went to get an item in our car fixed and they broke our side mirror in the process. Even though they admitted to hitting it on their security tape they began to make up a new story every time we called back/went in about getting it fixed. Every employee that we talked to including the manager was extremely unprofessional and rude. Laughing in our faces even. They claimed that "the car was just old and the clips were old". They called us liars multiple times even though we have text message record of them telling us to bring our car in to get it fixed. I am extremely disappointed in the treatment that we have gotten and will never bring a car here again. They say on all their negative reviews to reach out to James for help with issues but his customer service was even worse than the employees that work in his stores. read more

Audio Express - Car Stereo Installation Near Me - Chandler, Arizona

Out of all the locations... this is the location you want to go to. I've purchased two subs from them which they both installed and have zero complaints. I knew nothing about this tech and they helped me find the right sub for the type of car I drive and the type of music I listen to specifically. This location goes above and beyond and will take care of you here. Though this location is much farther from me, the service and quality from them makes it worth the drive. 10/10 will always recommend them! read more

***DON'T DO IT**** Came in initially on Friday 2/23, worked with Joel who was great and knowledgeable and helped me pick out a JVC unit, stated I would get a call to schedule when the other parts came in. Called on 3/5 to ask if the parts were in since I hadn't heard anything. Whoever I talked to said the parts came in Friday (5 days prior) and that they'd tried to call me but maybe there was a problem with their phone lines??? Never got a call, voicemail, text or any other email communication but nonetheless went ahead and scheduled to drop my car off the next day. Dropped my car off and caught an Uber back to work, got a call in 2 hours saying my car was ready. Arrived at 445 only to find that the steering wheel controls weren't connected. Spoke with manager who advised they'd had programming issues and the installer didn't do the 100 point inspection before leaving for the day. He went out and fiddled with it and after an hour advised they would need me to come back and they'd make it right. Headed home and on the way my check engine light began flashing rapidly and radio screen flickering with loss of speed in my car. Took it back the next day to say you guys obviously messed something up with the wiring. I was NOT having any issues before getting work done. Left my car again for them to fix the steering wheel controls and hopefully whatever wire causing check engine to come on. Got a call that it was ready, went to get it and was fed some BS about how the check engine light was off but may come back on because I was low on oil& that I may need to replace the knock sensor which is common with Kia's. I will now be paying $550 to get my car fixed because I can't go over 60MPH, car is jerking and check engine light flashing 5 minutes after leaving the store due to knock sensor issue that suddenly started the day I had installation done here. Could it be a coincidence and my car was already about to start having issues, sure. Could it be that these guys don't know wtf they are doing ?? Absolutely. Not to mention when I initially came for the pick up you knew the steering wheel wasn't connected but you were going to let me leave anyways. Instead of asking to be compensated for my time and rides back and forth I will just leave this review with hopes that people will go with a different store for their audio needs. Joel is great but everyone else standing around twiddling their fingers and not knowing what they are doing. HORRIBLE HORRIBLE TERRIBLE EXPERIENCE. read more

Sam and the staff were exceedingly kind. I got a subwoofer installed, it sounds exactly how I wanted it to. They even pushed my appointment up from the original date! Also affordable which is a huge plus. I wouldn't go anywhere else. read more

Had speakers and tweeters all replaced and was sold sound enhancing hush mat and it was not installed. The quality of work seems very poor and was charged for a product/ service I did not receive. I was trying to support a local business that had back fired basically scammed into buying a product they don't install. Asked them why it wasn't installed and they blew it off that it was just inside the door. Which is not how it's installed even their demo product contradicts that with it having the hush mat behind the speaker. Please avoid this company use one of the many other companies available. Absolutely terrible company shocked they are still in business. read more

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Very Bad customer service brought my car there to get worked on had a 9 o'clock appointment and car did not get worked on until after 12 I would not take my vehicle back to them. read more

We were looking for a replacement key fob for an auto alarm in a Chevy Spark. The alarm did not shut off after a battery replacement and would have drained the battery unless we could turn it off. The dealer couldn't help us because they were unable to tell us whether or not the alarm was factory installed by Chevy. We went to Audio Express on Chandler Blvd and 54th street. Initially, Zane assisted us but wasn't sure if they could help with this type of alarm. He called his General Manager, John, and John started looking at it without knowing whether he could even fix this for us. He then confirmed that the alarm was factory installed (how come a Chevy dealer can't figure that out?) and also managed to not only turn it off but also program a replacement key fob which we can now use for the alarm. This was an amazing job by John and a huge relief for us. 5 stars! read more

I purchased a new stereo and dash kit to fit the stereo and after waiting 5 weeks they could fit it. Gave me a refund for the product but not the tax. The store employee acting gas manger was rude and the district manager James was just as bad. Refusing to admit they owe me the tax They refuse to give me the corporate information to continue my complaint.. Worst customer service. read more

Avoid Audio Express! They refused to refund my $400 purchase for my wife's B-Day from last November. After an entire year of their remote start not working and them giving me the run around for 3 straight months, they still won't respond. The worst service and they will blame your vehicle and equipment for their shitty work done. My car had zero issues before they touched it, and now it has issues reading our key fobs and it still will not start from fob. read more

Sales rep recommended stero that sounds great, but the unit had a couple inches of separation from the dash yet still parallel. This difference made it difficult to see the display without a lot of glare. I could eliminate the glare by shifting my head to the right. But I shouldn't have to shift my posture while driving. The dash kit was also a disappointment, there is a gap between the kit and the dash where you can see the mounting pins and they should not be visible. They added a USB port where the power adapter goes, however that unit was poorly installed so it's loose. The sales rep acknowledged that it was loose and committed to replacing it, but then tried to charge me for replacing it. Lastly they pulled the floor carpet to run wires but did a horrible job in fitting it back in. So bad that you can see the vehicles frame. I went back that same day and the installer took no accountability, instead said that my car's manufacturer was the worst at installing carpet and that was the reason for the separation. He leaned in and tucked it in with his hands and was done. It came loose later that day when someone sat in the passenger seat. I went back again that night to express my dissatisfaction with the unit and agreed to return the following morning to have a different stereo unit installed. The newer unit was $200 less than the original, but I would only be getting a credit of $89 because I would need to pay for labor again and for a different USB adapter. I know the glare on the unit is not audio expresses fault. But I returned in good faith wanting to Right the wrongs and having to pay for labor again was never mentioned until I arrived the following morning. No one offered to take a look at the glare for themselves, they didn't care, instead make passive aggressive comments about glare vs speaking from an informed position and acknowledging the concern. I've been a loyal customer for 30 years. They're no longer the home of the $1 installation, I don't know what they are now, I just know I won't give them my business. Total spent was $1500 for dollar store quality. read more

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These guys did a great job on helping me with kind of a unique install... I drive an older Corolla, back and forth from Chandler and Casa Grande, which if you drive that route enough, you know that it blows. Anyhow, I had them install a semi horn and a 40" light bar. Now, instead of being nearly run off the 10 by actual semi's, those semi's see and hear my passing them quite well!!! A little side note, I already blew a fuse for the horn, called them, and they fixed it first thing the next morning. Thanks John/ Jon ( sorry, couldn't remember spelling...) and the crew! You guys rule!!! read more

Absolutely terrible experience. Would not recommend this location of audio express. First of all I had to wait two weeks for my installation appointment. It cost me $800 to have a $300 radio installed. Asked them to text me when it was done and not call because my phone is having issues. Never heard from them so I showed up seven minutes before closing time and they were already outside locking up and told me they were not allowed to turn off the alarm once it's set so I could not get my car that day. The following day I had to pay for an Uber to get to the store and when I got there they just handed me the keys and didn't even show me how to work anything. I had paid for steering wheel control module which they installed incorrectly and it didn't work, the door chimes we're at a ridiculously loud level, the back up camera was installed facing the ground underneath my car, and XM didn't work. Took my car to the Gilbert location and explain to the manager what happened and they were nice enough to fix everything while I waited. I would highly recommend the Gilbert store if you're going to use audio express. read more

My husband was in need of a new stereo Scottie Karate was amazing ! No hard sales very friendly and very patient! I really liked working with Scottie . Nothing is cheap anymore but Scottie made it easy and pleasant ! His customer service was top notch ! Thank you so much! read more

So I e been planning to install a system in my vehicle for a while. I've never installed one in my 37 years but I'm an electrician and pretty smart. I was shopping and learning for a few months before I started selecting items to purchase. While I was in that purchasing stage I had questions. Obviously about things that I didn't know. Some simple, some not so simple, some very stupid after I got the answer. I figured when I had questions about car audio who better to ask then the car audio place? I went to the audio express in Tempe and a kid named Hunter I believe was super helpful. Told me about little parts I would need that I didn't know about, gave me a list and answered all my questions. If I had ended up buying the Kenwood or JVC 10" head unit I would have gotten it from him. Anyways. I purchased everything from all over the place and as I was installing I had questions. A very stupid one specifically. The head unit I installed had RCA outputs. My sub box was regular speaker wire input. Maybe it was from filing my head with so much info at once and being tired AF I called this place and asked how was I supposed to hook my subs if i had an RCA output going to that type of connection... An absolutely stupid question. The guy I talked to and asked that question to put me on hold and got on the phone and said I would have to come in and pay them to diagnose the problem. I said what? I just told you the problem. Why would I need to come in? He then said he would have to look at it to see what the issue was. Even though I just told him in English what my stupid question was. He also said there was a diagnostic fee. I don't remember the amount but it didn't matter. If I was just as stupid all around as that question I asked they were prepared to get my money to give a very simple answer. Which is. "You hook up the RCA's to the amp then run the speaker wire to the subs. That's it. I had the amp sitting next to me but just spaced it. And this dude. (About 5'5' patchy facial hair, always wearing a hat forward and always has a snarky attitude like he's above what he does and is bothered to be of any assistance unless your paying him) had the balls to assume that he could get me to come in and charge me to diagnose the fact that I just needed an amp in the middle. How in the F would he have presented that in a way that made sense? I was pissed at first then just amazed at the audacity of that guy. In addition to that, every single thing they sell is marked up at least 30% and in some cases it's marked up so high it makes me wonder why people buy it before doing research. They will straight up tell you they are not the cheapest in town. I think they are going for the most unrealistic prices in the state. Anyone with internet access can see with a little effort. In addition to THAT if you have the time, the ability and the tools. Installing a system for yourself is not only fun but it's also rewarding. And you save money and learn something in the process. Like don't call this particular store or use them unless you are practicing your skills to prevent yourself from being ripped off. If you leave this store and have spent money there, take five minutes and do some research on what you bought. And then go back in and shake the guys hand for being able to pull the wool over your eyes. My system bumps and is crystal clear. Thanks in part to Hunter in Tempe. The only thing this store did for me in 3 times that I've been there was send me to place in Phoenix that did audio repair to get a question answered that they could not, severe irritation and a desire to start calling people out for their bulls***t in front of everyone. Other than that I'm just glad I'm older and wiser because that Blatant pre-meditated attempt at some shady sh*t with no regard for how disrespectful and condescending that was made me want to grab some boxing gloves and see if someone wanted to practice with me in the parking lot. Just watch yourself. They will mask their communication as friendly and helpful but they won't be either. At least until you pay them for whatever overpriced items they talked you into. I won't be going back to this location unless they get rid of a couple people and correct their price gouging. So never. I'll never be back there. read more

I came in asking for a powered subwoofer install and the initial quote was pretty high until I mentioned that I had everything needed for the install I just needed the labor covered because my car is fairly new and I didn't have the balls to start tearing into it. I installed this same sub in my old car and was left feeling disappointed because the bass was subpar, but these guys managed to make the same old sub literally bone rattling loud. Idk how they did it. For the price I can not complain whatsoever, these guys are the phenomenal I would come back without hesitation. read more

Went in for a sxs install. Jl audio marine setup. No point with the horrible install. Better off listening too my headphones with there install. Its a rats nest. Power and ground wrapped around fuel line. Sitting next too the hard pipe coolant lines. Ticking bomb for sure. Have a 8 gang switch panel for my whip lights, rock lights, and led bar. Doesn't work anymore. Cut my OEM plastics. Made speaker mounts out of cardboard. Ran wires all over the place. Completed the ground wire with butt connectors and extra pieces of wire. Mounted second battery mount with self tapers. Mounted my amps with hopes and dreams. Service is horrible. Said a certain date never made it to the deadline. If i could give them a -1 start I would. read more

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I get there and one of the employees is parking a Four wheel drive off road vechile on side walk with blaring rap music with obscene language like the "N" word. As I am walking into the store with my 6 year old son. It was really shooting to hear at a public store.... read more

Audio Express - Car Stereo Installation Near Me - Chandler, Arizona

Great salesmen but that's about it. Jesus will tell you anything to get the sale but hardly every do what You ask or what You actually came in there for. The quality of work is great (most of the times) but hopefully it's what you ask for. read more

Excellent service and price with great customer service. I'm very happy we Walked out of the big box stores- and came here. Joel was super helpful and we're happy! read more

Always have my guard up going into a place because I lack the knowledge and am not familiar w/ what each component does. I went in knowing how I wanted my car to sound but did not know exactly what was needed or how much this actually cost. I spoke to Scottie on the phone and arrived and met JP. As JP is showing me all the stuff, I am thinking this guy is not hearing what I am wanting. JP then explained that he is hearing me and the thought process I had would not accomplish what I am telling him I am wanting. He started to explain and I started to listen and glad I did. It is more than I expected and I am extremely happy with the sound. Scottie you add life and spunk to the place! Thank you again!! read more

1 star for the trash install. I've seen better installs from a 16 year old kid putting in their first head unit. Went in and ended up getting a DSP for my Jeep with a joking deal of me getting my wife a kitten to get the DSP. Picked up my Jeep after the install and noticed that the RCA inputs to my alpine amp was cut off. I wasn't too pleased about that. So got in and started listening to the new install of the DSP. Eh the tune was ok seamed a bit cookie cutter from a previous tune on a Jeep. Started to wonder why I wasn't getting the same output I had previously. So I made some adjustments on the head unit and put in high and low pass cutoffs which made it sound better. Onward about 2 months it is now December so my head unit started to cut out (this is due to the heater over heating the head unit). So I pulled the dash to see if the heater duct was miss aligned and blowing on the head unit. That's when I discovered a horrible wiring job. As a FYI all connections previously were soldered. There are now some halfass crimp connections, bare wires, some chopped up RCA plugs from what looks like to be old trash RCA pulled out of some other customers vehicle (the RCAs were not even the same it was from 2 different RCAs). Now I've got to take time to fix this hence one part of the reason I paid for install, the 2nd reason was to have the wiring cleaned up to fit everything better. But now like I said I've got to fix this dumpster fire waiting to happen. FYI I haven't even pull the seat out to see what you did under there. My guess is I'm going to find the removed RCA connections from my previous amp, probably speaker connections cut off in front of the weather pack connection, crappy unprotected crimp connections, and probably some bare wires. read more

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Great place, good people and very good and guaranteed professional installation of my car audio system and viper security system. After three months my sound system quit working and Audio Express fixed it immediately pointing out that the power cable had a manufacturers defect and they fixed it for free. They also found that my front pax side door speaker was not working and found that the window broke the wires, they took responsibility and fixed it as well. I was in and out in 30 minutes. Good service costs a little extra and to know They stand behind their products they sell and install gives me piece of mind. To all you crying about have to buy extras just know that is the industry norm. Those necessary extra parts and materials are necessary and many are different for each car. If you're a veteran just know they gave me some serious discounts. read more

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Absolutely deplorable, I have installed several amps in cars, and even installed an app in a two-door version of the g37 that I have now. Why I was being sold 4 sets of RCA is simply fucking ridiculous. Now I'm a commission sales person, and completely understand trying to make money. But I told this idiot named Nick at the Chandler Audio Express, that I wanted a set of component infinity door speakers, a set of coaxial infinity door speakers, a bass control knob, a 4-channel Kenwood digital amp, a JL Audio w6v312 and a ported dual sub box. Along with the amp and W6 that I already had Installed for $1725 out the door, and I was providing A Rockford Fosgate RFK4D 4 gauge dual amp install kit, as well as an Audio Control LC2i line out converter. I brought both brand new new closed packages into the store, so he could see everything that was inside of the package, because after showing it to him in the trunk on the way into the store he tries to tell me I need a distributor block( plainly visible and included in the above-mentioned amp install package ), I told him I was going to pay 1725 and not 1 cent over. But instead of taking the money, this idiot tried to sell me unnecessary sets of RCA, and an additional amp installation kit while he was holding the RFK4D in his hands. As I said I am a commission sales person, and realize everyone has to make money. But that was fucking stupid. Even after I asked him where the hell you plan on running 4 RCA's when there are no RCA outlets on the back of the stock deck or else there would be no reason to need a line out converter, he tries to go in the back and ask an installer and come back and say okay you only need 3 RCA. After telling me that he "always sells 4 RCA's when someone buys a 4 channel amp" WTF??? Fucking ridiculous ripping people off like that. I would never recommend anybody go there. At $1725 the deal was still profitable, for the company, and the salesperson. There was no reason to destroy the company's reputation, and the deal for bullshit. News flash Audio Express you're not the only game in town, and the internet exist worldwide. I would no longer assume your customers are stupid, and incapable of deciphering when they're being sold bullshit. Not only did you lose out on 1700 today, I truly hope that of the 50 people that will read this review, at least half of them will know better then to even walk through your doors, where they could be taken advantage of. Shame, shame, shame!!! read more

hank you again Scottie!! I went it after going to 3 different places looking for a unique stereo deck for my truck and and after stopping at my final place audio express I told Scotty what I was looking for in my budget and I must say!! After connecting the deck and playing with it . it's F*^%ing amazing!!! Best experience and audio equipment I've ever purchased!! Thanks again guys and to the tall installation man I forgot your name (my bad lol) thank you for a quick lesson on the subs diagram it came out clean and crisp after fallowing your knowledge read more

Audio Express - The image shows a car dashboard with a Sony music player displaying the song 'I Fall Apart' by Post Malone, mounted with plastic wrap. The dashboard includes air vents, control knobs, and a gear shift with a green ball knob, along with miscellaneous objects. - Car Stereo Installation Near Me - Chandler, Arizona

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Sold me merchandise I didn't need. Installation looks like it was done at a grade school. And then the guy looks at me like it was my fault they have inexperienced installers. Welcome to the new age of rip off. read more

Jesus the whole audio express John the manager great experience great job on the install they did quite a bit of work on my daughters Mustang highly recommend them just a great group of guys they did a hell of a job super happy read more

Went in there and got a full setup for my car subs, all new door speakers etc. spent well over $3000 on equipment over $500 for the actual install itself, didn't think they would charge me $60 for "necessary shop supplies" when I spent that kind of money. They also told me I could not keep the original deck in my car when I actual could've. Cancelled the install and returned everything a few days later after consulting with one of my friends in car audio. Complete hassle dealing with this will never recommend audio express to anyone I know. Go to Arizona Sound instead! read more

They went out of their way to reach out and make right any issues I may have had. The work is always top notch company wide. I had alarm installed like six months ago and it has never falsed even once. Motorcyles, cars with bass, big trucks, nothing has ever set this alrm off. Ive tested it and it definitely does go off if I tamper with the car while its activated. Ive probably had six aftemarket alarms throughout the years an this is by far the least issues I have ever had with any aftermaket alarm. It's pretty impressive in my opinion. read more

John was awesome, he squeezed me in on a busy day and made sure everything I needed was taken care of including going out of his way to help me with an unrelated issue. I will be going back to this location specifically because of how well I was treated by him and his staff. Thank you again! read more

Just got off the phone with JP, he was super helpful and knowledgeable! Answered all my questions, and gave me great upfront quotes.

Just an update on my unpleasant experience with Audio Express in Chandler. after picking my truck in the evening with the installed radio, rear and side cameras. It was a relief that everything worked per salesman pitch. Next morning I got into it and noticed that windshield has been gouged in two places. then one on.the left appeared to been done with a tool because it was deep and looked like the tool skipped around making wiggly lines. the mark on the right side had deep rub mark. We decided to cut our losses with this shop and didn't go back to see what could be done. Understand that We just bought the truck a week ago. again No Mas with Audio Express. read more

I rarely post bad reviews, but this one needs to be seen with the Audio Express on Priest and Chandler, in Chander AZ. I went to purchase 4 speakers and a new radio for my jeep. The Salesman told me that the Install would be 50.00 so I went with it. I came back in...I paid but thought to myself, "that is very high priced" I asked to see the receipt and conveniently, it was left in the glove box. As I looked at the bill, 200.00 were in install fees for replacing the speakers. I asked to be refunded for the non since 200.00 in labor charges (for they are open speakers and you do not have to remove much) and he said "it is what it is and that there is nothing he can do about it". Watch out for theses people trying to make a quick buck. I will be reporting to the BBB about this as well read more

This store is absolutely horrible!! Their sales pitch is "do you want it done right the first time? If not take it somewhere cheaper" I bought $4000 dollars worth of equipment from them 3 months ago and im back for th 3rd time and twice for the same thing. Dont waste your time here!! Find another location to save money and headache!! read more

I came here looking for a stereo install, the 90 day pay option encouraged me to do so. I was very adamant that I could not put money down, but they told me I needed to put a card on file but no funds will come out. Soon as they put it on file $50 came out of my account. The salesmen also told me it will only be $60 to $80 every 2 weeks to pay in full for the 90 day option... wrong! When I got the lease agreement, it was $94 bi weekly for 27 months and $330 a month to pay it in 90 days. They also told me they were installing same day, they took my truck to the back and an hour later I came back and my truck was sitting out front and they said they could not do it that day. Went to return the stereo and they don't do returns. I will probably go to another location or another business. Worst experience ever read more