Fantastic service, as usual. once call and here they come. Josue is our primary tech. He is fantastic. always polite and efficient. He takes the time to explain the situation and then the remedy. Always looks out for our dog too with does and donts. Josue represents this company very well. read more

Recently signed up as we started to encounter the usual summer weather of ants and spiders. The technician came out and did a "service" . Well when we arrived home the next day the house still had lots and lots of ants and some spiders. Also, when walking around our house we noticed that there were still lots of cob webs thought that they were supposed to de-web them. Well been home all day waiting for them to return, sadly not impressed with the "service " even though a neighbor recommended them, well I will not be recommending them. read more

Francisco was knowledgeable, thorough, friendly and professional. Very pleased with the service he provided and recommend Lloyd's to anyone needing any pest eliminated. read more

Easy peasy. My ant problem is poof! Gone!! I'm happy so far with my initial appointment. (But signed up for monthly maintenance; we'll see how easy it is to get them to come back... read more

Ahmed is a professional pest exterminator. He explains why we have so many ants and spiders. Ahmed has made an effort to help eliminate these pests and more. He always asks if we have any pest issues to focus on. No problem! Ahmed takes care of our property and the monthly service fee is reasonable and fair. read more

Priscilla is absolutely amazing!!! The service provided was above and beyond!!! I was educated well and I have confidence that my pest issues will no longer be a problem!!! Thank you!!!!! read more

Honestly I would give zero stars if I could. My husband and I just purchased a home and the sellers chose Lloyd's to come and do some termite repairs and tenting. When we did the final inspection, we noticed that part of our roofline that was supposed to fixed by Lloyd's was not attached and just left hanging there. We called to have someone back out. It was scheduled for October 3. I took the day off of work for it. Nobody showed up or called me to reschedule that day. After waiting the 4 hour window, I spoke to 3 different "customer service" reps and they finally came to a solution and confirmed I could be rescheduled for today, Saturday Oct 5. I called yesterday to confirm everything. I was told the supervisor was going to be coming between 12-4pm today and my phone # was put on file to get a heads up call. I called this morning to again verify, the phones just kept ringing and nobody answered, not even a voicemail. I wanted to again verify my appointment. Apparently at noon their phone lines shut off at noon and I was left waiting for my repair tech thinking surely they wouldn't screw me again. It's now 4 pm and nobody has called me and nobody has shown up. THIS IS THE SECOND NO CALL NO SHOW!! I am disgusted by the customer service (or lack there of), especially since this appointment was to complete a job left halfway done from two weeks ago. If this job wasn't being fixed under warranty from the first time you guys attempted to fix it, I would be calling another company. You guys are awful and I will never recommend this place to anybody. *update- I left my house around 4:15 since nobody showed up. Just got back and had this note inside my gate. Nowhere does it have my phone number listed like the receptionist said she'd provide, and nobody called me to let me know they'd be to my house after the 4 hour window. I'm even more annoyed now. Nothing that was promised to me happened. Honestly the worst customer service I've ever experienced, and I've worked in the service industry for 15 years. read more

Lloyd Pest & Termite Control - Sad excuse for a "sorry we have crap customer service" note left in my gate. - Pest Control Near Me - San Marcos, California

Horrible!! They missed termites on our home inspection report! We hired Lloyd Pest to do our home inspection report before buying our house in Carlsbad. They cleared it of termites and said there was minimal dry rot. When I called to have it fixed, the guy laughed and said "don't worry, just fix when you move in". Two weeks after we moved into it our house, we watched termites fall from our recessed lighting, located near the dry rot damage. They refused to admit that it was missed and said if I would've got the dry rot fixed they would've covered the tenting. They found the recording of me asking the agent about getting it fixed and decided it wasn't their responsibility anymore and refused to pay for any part of the service. As a new homeowner, the lack of customer service and support from Lloyd and the manager, Na-em truly doesn't leave faith for trusted local companies. Please be cautious, they are non responsive & customer service and quality work is NOT their top priority. read more

If I could give this company no stars I would!! I currently live in Elan Shadowridge Meadows and it's infested! Lloyd is the pest company here and they have done a poor job showing efforts and I won't STOP till effort is SHOWN! At this point I have to wait till they either get fired or keep being the squeaky wheel to get this done because if I don't keep up with making sure this gets done it won't get done. The staff for this property are neglecting this property and the tenants and pets are getting the shortest end of the stick. One the techs here (Juan), he has already been caught not doing his job properly when he came to spray my unit, he failed to communicate he needed maintenance in there with him to get access to the entire kitchen and then he lied about when he's supposed to show up and do his job. And he admitted about the fact that he wasn't going to do half of my kitchen because the stove appliance was in the way, and when I brought it up to his supervisor, he lied and said he didn't say that at all when he did. He could have communicated with the front desk requesting maintenance to move the stove but he did not do so and was expecting to do half of his job that way. Good thing I walked back in before he continued to spray to move the stove so he can get in the cabinets because he wasn't going too. So I pushed the stove back towards the wall and left a gap so he can still spray behind the stove and get into cabinets and HE STILL DIDN'T SPRAY THE CABINETS OR THE BEHIND STOVE! So Go elsewhere because my mental health has been completed effected since my place I now call home/property(outside) is infested and has brought so many negative emotions to my life these past few weeks. I definitely regret moving to this Property. The Value of this company is HORRIBLE! You will not get any value going through this pest company. The quality and value they bring to the table is little to nothing. read more

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It's been a long time , I mean years that I have asked for the Lloyd's inspector to determine if we had termites. Then we had our roof plywood and fascia boards inspected. The damage was extreme and expensive to repair. So much for the annual service agreement. Their annual inspection is a cursory once over. Never finding any sign of infestation. Don't choose Lloyds pest control. It will cost you in the end with damage that they can easily look over. read more

Joseph was absolutely superb. Went way beyond my expectations. Even removing the spiderwebs around my iron gates which was very impressive. Highly recommend!! We are in a monthly residential very reasonable service plan and do this we only ever have bugs. We are so impressed with them. Highly recommend Lloyd pest control and termite! read more

Michelle was awesome to work with. She was prompt, professional and knew her stuff. Will definitely go to Lloyds for future purposes as long as she's there. read more

They are lucky it won't allow me for a half star! This company is a joke. No one that works for them has any sense of communication. They are all unprofessional and not worth putting money into their service. DO NOT HIRE THIS COMPANY! THEY WILL NOT DO WHAT THEY SAY THEY ARE SUPPOSED TO DO! Lyyod Pest And Termite Control is a very terrible company and if they would like to reach out to me please do! Cause this is unacceptable and I have multiple and multiple occasion them cutting corners and not showing up. This company should find new management or even shut down. This company is a JOKE! Never again and I will post daily about how terrible the company is because I'm on the phone with the company as I'm typing this and they are still covering each other up. Such a joke of a company. Never hire them! This company is .5 stars doesn't even deserve a one star! read more

Service is great! They show up when they are supposed to and always call ahead. Great customer service!! And a bonus, NO Termites!! Thanks Lloyds!! read more

We are lucky to have Craig Brown as our Account Manager at Lloyd's, and he's such a super guy! When we call he reacts quickly to take care of any problems we have. Our recent pest issues were serious, but after Craig got involved, we knew we had found the best solution provider around! Thank you Craig for going above and beyond to give us the best customer service experience we've ever had! read more

After a very thorough termite inspection, we had chosen to have Lloyd Pest Control to do the repairs on the minor damage. We are so very impressed by the amazing work that has been done. They have left are back patio covers looking like new. Their care and work is so impressive, and they even moved the patio furniture back to its original location. Thank you to Marciel for the hard work in leading the team and to Juan as well. We also want to thank Daniel Dahl and Shawn Calnan our account managers for getting this all set up. This is a great company with great people, who really care about getting the work done right. I am so impressed. read more

We have been using the services of Cody at Lloyd's Pest & Termite...what a great guy! He's been taking care of my clients' house "challenges" and he does above and beyond what we ask and with problem-solving solutions. We are definitely sticking with this company and we will keep requesting Cody! Thx Cody for being so knowledgeable, trustworthy, and great! read more

Lloyd's has done a great job for us over the years. Seems that this time of year, the ants get crazy, so we signed up for their quarterly program to fix our ant issues. Our technician, Hugh, was terrific! Our ants are already gone. Thank you Hugh and thank you Lloyd's. read more

I got quote for fumigation from another company for $4340 but I called Lloyd and Jeff said $1425, at the beginning I hesitated base on bad reviews on yelp, any way i got the service from Lloyd and it's grantee for 4 years and they did the fumigation three days after I singed the contract and the interested part is that they allowed me to pay the balance in three payments, I'm very happy with their service and highly recommend this company read more

We had another bigger company service our home for a couple years, but decided to switch to Lloyd's because they seemed decently priced. I'm so glad we switched! Although the tech with the other company was nice, we've gone the longest period without seeing any spider or other bugs indoors! They only come out when called, but in reality, we haven't needed to call much because whatever they use, it's working so much better. I definitely recommend you give Lloyd's a try! read more

We were doing a refi and called them for an inspection. WORST decision ever. The quote was $50 and the "inspector" found a few wings in the attic. No idea how long they were there and he couldn't find any other evidence or any damage. The report was awful and they recommended tenting the house at a cost of $2000.00! I will NEVER call them for any service in the future. I could have termites coming out of my ears and I would not call them. I called a few other companies and one quoted $350.00 for the inspection, but I found another one that did inspections for under $100.00 and they came out and inspected even more thoroughly than Lloyd's, found ONE dead termite, and had the full report indicating no infestation and no recommendations emailed to me the same day! Take my advice and find a different company. I used Top Notch. read more

Our tech was great and very patient...since I forgot to leave the proper door open to the house and had to send someone out. He was very thorough The ants are completely gone! read more

I signed up for a quarterly service because I had an ant and a spider problem in and out, I had pets so I had to be called before the service, after the supervisor came out to do the first service in and out, which I still seen several ants outside, spiders and webs in the eve's. I called the office to try to make some progress to get rid of my insect problem and spoke with the branch manager of the San Marcos office, I expressed my issues with the manager and I still wasn't reassured that my problem would be taken care of. I believe if I spent my money on a better researched company I would of had better results, I would not recommend this company. read more

Have had Lloyd Pest Control for 10 years. Great company. Great Service. Great prices for quarterly plan. Chad Breeze came out recently when the temperatures heated up & we had roaches. He came right out, gave us excellent service. Such an amazing job. Great customer service. Chad is the best. Highly recommend Chad & this company. Thank you!! read more

I used Lloyds Pest Control for more than 10 years while I lived in Carlsbad. I had a great service guy named Jose. I moved to San Marcos (where they have an office!) two years ago and the service has gone downhill​ ever​ since. Once they failed to call to advise​ me about ​the ​upcoming service, which could have been a disaster if I had not arrived home earlier than planned and seen them. I could have let my dog out not knowing they had sprayed. The service guy didn't seem too concerned. On another visit the guy didn't pay attention to my concerns about bugs around the trash can. Last, but certainly not least, when I canceled on 8/6 Brenda said she was sure a manager would call me. No one very did. read more

I will always recommend Lloyd Pest Control to anyone with any pest need! Their workers are always on time and efficient. Very trustworthy business. I know I can always trust that Lloyd Pest Control will get the job done! read more

Poor service, rude employees and high prices. You can do better with a $1 can of Raid.

We had an infestation of bed bugs and we called this company because it has been our pest control company for a long time. A woman by the name "Dee" came and after a brief inspection she told us that she needed to take measurement of our home. She didn't come as prepared as other companies did. She left and never send us a proposal even though we contacted her directly on the cell phone. We called another company and they did all the paperwork right on the spot and two days later they did the work and every time we call for questions the inspector responded right away. Needless to say that we cancelled our service with Lloyd and gave our business to this other company. I don't think that Lloyd Pest Control is aware enough that they are in a very competitive market and neither the power of the Internet. If you are willing to deal with an unreliable company be my guest. We are not! read more

Just as I was about to shoot myself from frustration. My next door neighbor asked me to partner with him in getting a handle on our pest problem by introducing me to Paul out of San Marcos. When they walked in the door it was a miracle. The service has been consistent in accommodation over and above! Tim Evans is never too far away for any service we may need at the moment. Super Super Guy! And Paul checks in on us often. Great Great Company and Staff. Before Lloyd's we tried another national company. Very regretful! We are a retail business and Pests cut sales! Thanks Lloyds! read more

Couldn't get rid of fleas despite coming out to the house three times. I finally called another company and fleas are gone after one treatment. I had been using Lloyd as my quarterly service but I am switching to the other company. It is just priceless to be without fleas. read more

We are new to Lloyd Pest Control. Our neighbors recommended them after they had termites. Jason Moat came out to inspect our home and indeed found termites. He was on time, professional, and did a thorough job of inspecting the home. He provided us with options for treatment of termites that explained the services and results. We opted to spot treat the termites and Lloyd sent out Carlos Castillo to treat and repair any damage. Carlos was on time, friendly, extremely skillful, and neat. He did the job in a day and left the premises as found. We could not be happier with Lloyd Pest Control. They give 110% and their professionalism shows in the quality of the work performed. read more

We have been customers of Lloyd Pest Control for over 11 years. We recently moved to a nearby area with a different set of outdoor pest issues and feel confident that the high quality care that we received by Jose and Tim will be continued on with our new area tech, Danny. He was on time, spent time with us reviewing our new pest challenges and gave tips on what we could do with regard to pruning around the house, etc. to keep the pests at bay. I highly recommend this company. read more

I havent used the service myself, but my neighbor has. Not only did they leave gates open for my neighbors house but they dug up my backyard to out dirt on part of the tent that drapped to my aide of the fence without asking. They did put the dirt back though once taking tenting off but in doing so they invited themselves into my backyard with nobody home and left my gate unlocked in the process allowing my dog to get out. Luckily he was returned by a friendly family but if he would have gotten picked up be the dog pound then I would have been spending money to get him out. My personal opinion is that this group from the company is rude and inconsiderate of others property and if I could give them a 0 star I would read more

We have had LLoyd Pest Control for three years and just renewed our contract again. Highly professional, thorough and when treatment is needed, they schedule and appear fast. Couldn't be happier with them! read more

The service men are always nice. They listen to my bug concerns. The last guy swiped the whole under side of the eaves to get rid of the spiders... I really appreciated that. read more

Don't use this company, especially if you have sold your home and need to have a termite inspection. They only tent. So the worker found 5 wings in the attic and recommended tenting at a cost of $3295. I knew this was extreme and got another quote from another company who recommended topical treatment. The buyers were perplexed at the conflicting termite reports and we did a third inspection which confirmed that the topical treatment was the way to go. Lloyd Pest only does tenting. They don't do topical. I would never call them again. read more

I have been using Lloyds for the past 10 years and their service continues to excellent. I use their scheduled treating service. Only once did i have to call them between treatments for a additional treatment. They came quickly to solve the issue. I would highly recommend them read more

We just found out that we have been getting billed since 9/2013 for service that we have not been receiving, and that I know I verbally cancelled this service by phone at the conclusion of a this 6-month service (3/2014). I would never have agreed to an on-going, as needed contract in the first place...No service calls were performed since my initial call on 9/2013, and I was not notified of continued billing this entire time (9/2013 - 4/2015). I called Customer Service on 4/15/15 to get this issue resolved and was told that the service I signed up on 9/2013 was an "on demand" (on-going) service and Lloyd's required a phone call or email record of the service cancellation request, but I was not informed of any of this at the time I originally called for service (9/2013). The phone record could not be found, and Customer Service would only refund 8 mo's of charges even though I should have been initially informed of this and refunded a full year of service charges. I am furious and will never use Lloyd Pest control again, and will file a complaint with the corporate offices and the BBB. What a terrible way to do business!!! I feel cheated/scammed/tricked and unfairly treated! We would have caught this mistake immediately if we had not signed up for automatic payment. Do NOT EVER give Lloyd's your credit card number...they will continue to bill you for services not requested or rendered unless they have a written (or recorded) request for cancellation and you can prove it to them somehow. They state that they cannot find any record of my phone call...how convenient for them to continually charge me for doing nothing! read more