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    Major League Pest

    4.6 (207 reviews)
    Open 7:30 am - 4:00 pm

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    We chose this company because of their great reviews on Google, but it's a decision we regret. Our experience was a huge disappointment which only caused additional and unwanted stress. It was so bad, I felt compelled to write this review; something I've never done on the internet. It started with one problem and just snowballed from there. First, I received a phone call from their office telling me that the heat treatment team had to reschedule because they couldn't do the job on an open roof (a roofing company was doing repairs on our roof that day) and that there would be $500 "cancellation fee". This was a surprise not just because of the high cost but because there was no mention of a $500 cancellation fee on the heat treatment form we were asked to sign prior to the appointment. Also, how would a customer have known that this would be a problem? I had informed this company beforehand that the roof was being repaired the day the heat treatment was scheduled and yet not one employee (termite/heat treatment professional) had the foresight to identify this potential problem and subsequent consequence before it happened? Way to set your customer projects up for success. They had no problem tacking on the extra high fee though. Next, I noticed that the total on our invoice was off, and when I brought it to their attention, they said they forgot to deduct $900. Furthermore, when we looked at the repairs they did in comparison to the cost, we were shocked. Attached are photos of what we got for supposedly over $2,000 worth of repairs: a small piece of wood underneath the roof, new trim around a small bathroom window, and a poor paint job (certainly not the professional work you'd expect from a licensed and reputable company). The paint color they used is darker than the original color of the house but more disappointing than the color difference was how it was painted. Notice the 2 additional test swatches on the wall to the lower left of the window as well. To top off the disappointment with the repair team's poor workmanship and the exorbitant charges, they resorted to using intimidation tactics (the inspector told us that we wouldn't be able to close on our VA loan if we didn't go through with the heat treatment and threatened to send us to collections) after expressing our dissatisfaction. When a company threatens you in one sentence and then offers to help you in the next, the offer of help reeks of insincerity. This response to our legitimate complaint was unprofessional. I knew then that this was not a company we could trust and certainly not one that is customer focused. Communication with the owner, Paul, was not much better. He said he was available to meet; on a date and time we were NOT available. By then, we had already chosen to take our business elsewhere. They knew we were operating on a timeline and had a deadline to meet. Besides, when the owner replied, "Your roofer had better luck with a paint match than we did" after I shared a photo of the professional work done on our home by the roofing company, it was clear there was no point in communicating further. When even the owner finds nothing wrong with the kind of "work" you see in the photos attached, what more is there to say? In the end, the company got what they care about most: our money. The owner never addressed our complaint about the cost of repairs and continued to demand full payment. They waived the $500 cancellation fee; something we should never have been charged to begin with. Throughout it all, they expressed confusion though I clearly communicated by phone and by email, that I did not believe the charges matched the repairs/service provided. I've never done business with so many "confused" people within the same company. Don't waste your time with this company like we did. Fortunately, we had a great experience with the next termite company. They went above and beyond to accommodate us and in such short notice. Everything was done to satisfaction the day of, and they did more, professional looking repairs at HALF the cost! It was the positive experience we thought we'd get with Major League Pest but didn't. Lesson learned. **Even now, in the owner's response, he deflects and NEVER addresses the high cost of repairs. He blamed the $500 cancellation fee on the subcontractor ("The $500.00 fee is what the heat subcontractor charges for rescheduling and we are just the messenger.") but WAS able to waive the cancellation fee in good faith later? The only "credits" applied were the $900 correction and $500 fee. Simple math in comparison to the original contract. I DID respectfully reply to the owner. His response included ZERO words of appreciation for my feedback but an offer to repaint and a request for payment by a certain date. It's interesting how our feedback is taken seriously after our complaints were made public. SHADY business!

    Business card
    Andrew J.

    David at major league pest control has been servicing my building for about two years now and I haven't had any issues with pests since then. Before that was a different story. He is always friendly and professional. The service and value that I get for the money is totally worth it. Thanks, David!

    The full replacement of all the wood underneath the edge of the roofline painted to match.
    Eric C.

    So we had major termite damage and needed an all in one pest control company to do the repairs, tenting and attic treatment to solve our long deferred problem. After a couple of bids we chose Major league Pest control due to their top quality industry reputation and experience working with high end homes. From the first contact with Daniel our inspector who walked us through the extensive process of repair and treatment. We never felt pressured in anyway. Pricing was very competitive, but felt we would be in good hands from the quality of work they have done within the real estate industry and throughout the community. The quality work was top notch and really looked amazing from all the wood replacement to painting to match. Great team involved with the process.

    Before replacement

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    We appreciate your review, Kay. Thanks for choosing Major League Pest

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    3 years ago

    Angel is our technician and is so thorough and helpful. We don't worry about bugs at all.

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    3 years ago

    Very quick to respond & very thorough. They have taken care of of all of our bug issues, as well as the gophers

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    Page 1 of 6

    Ask the Community - Major League Pest

    Review Highlights - Major League Pest

    I had an appointment with Major League Pest today and their Senior Inspector, Mike Ortega arrived promptly...

    Mentioned in 8 reviews

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    I cannot say enough great things about Eric and Noah at CaliCo Pest Solutions. We recently had a…read moresituation with a current tenant reporting cockroach sightings in and around the house, and I wanted to handle it quickly and thoroughly. Eric spent a long time on the phone with me asking detailed questions to truly evaluate the situation before recommending treatment. He is incredibly knowledgeable, honest, and thoughtful in his approach. I never felt rushed -- like I did when I called the bigger named pest control company beforehand. He genuinely wanted to understand the full scope of what was going on. Even better, he was able to schedule someone to come out first thing the very next morning. Noah came out to the property and was equally impressive. He walked the entire site with me, educating me on where roaches like to live and what conditions attract them. He went above and beyond in treating the property, especially understanding the sensitivity of our specific tenant situation. His thoroughness and professionalism gave me complete confidence that the issue was being handled properly. If you're looking for a responsive, knowledgeable, and truly customer-focused pest control company, I highly recommend CaliCo Pest Solutions. Five stars all the way!

    They were very effective with rodent treatment and were able to get someone to come out within a…read morecoupla days. The person who came was knowledgeable and showed signs of rodent activity and wheee they were coming into the house. Their laid traps caught the mice quickly and then they sealed up the entry with mesh as well.

    Major League Pest - pest_control - Updated May 2026

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