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    Livescan Identity

    4.0 (27 reviews)
    Closed 9:00 am - 5:00 pm
    Updated over 3 months ago

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    4 years ago

    Rude to customers. Won't recommend to anyone to use. If it was for the school forcing us to use this location. I would have walked out

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    Ask the Community - Livescan Identity

    How do off site appointments work? It's my first appointment I'm hesitant when asked to meet elsewhere?

    I've had an offsite appointment at a Starbucks before, and it's same process just different location. John brings the set up with him.

    Don’t See Your Question? Ask Away!

    Review Highlights - Livescan Identity

    Even though I ended up not needing the live scan for my renewal of professional license, I am pleased with the service.

    Mentioned in 2 reviews

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    PostalAnnex

    PostalAnnex

    3.8
    (117 reviews)

    Caroline was very helpful and went the extra mile, w-O obligation to. Also, she handled a tech…read moreobstacle well and resolved it ASAP. They have a wide variety of mailing supplies, some stationery items, and even a clear, tall display case with lovely items, for sale, inside. Caroline is the kind of store employee, in her case: manager, you wish you always encountered when needing assistance.

    Beware! This store is not what it seems to be. I went to the store thinking it was a FedEx. My…read moremistake, but a sign on the front window says: "FedEx Authorized Shipping Center." However, I learned that it was a Postal Annex store and did not charge FedEx prices (or even close in my case). I copied my papers and prepared to send them by FedEx. Clerk Caroline correctly put my two mailings in two separate FedEx envelopes (going to the East Coast). She told me that the charges would be $69.44 for each. I told her that I had sent similar mailings by FedEx and been charged $10. She said that she hadn't hear of any $10 FedEx mailing charge and maintained the $69.44 charges must be paid. She offered to return my mailings but I needed to have them sent that day (August 27, 2023), as Caroline knew from our earlier conversation. I paid the total charges ($138.88) and left the store. The next day, I phoned the store in order to dispute the excessive charges with the manager, I called 3X getting no answer each time. I then called Postal Annex customer service in Denver. I was told (by Jeri) that each Postal Annex store is independently operated and has no limit on their charges. Jeri called the Fremont store and told me that no adjustment to my charges would be made. I am informed that FedEx currently charges $10.95 for the mailings such as mine (even shipping to the East Coast, as in my case). I made a letter complaint to Postal Express headquarters but there was no reply. Apparently, it is OK for Postal Express stores to rip off customers.

    The UPS Store

    The UPS Store

    3.7
    (408 reviews)

    Line out the door on a Friday afternoon, so there was a bit of a wait, but I was grateful to have a…read moreplace to buy stamps and drop off mail after the post office had already closed. Convenient location and parking. Friendly service.

    Dont ever go here, Jose a worker called me a Nigger twice, clinched his fists behind the desk, he…read morekept using vulgar language and was told to shut the fuck up. Hayden had to run from the back to tell him to leave and go to the back but he wouldn't. He wasn't listening to her. Good thing I had my 1 year old with me. Had to change his diaper and feed him and thats my priority in life. I didn't have time to call the police and file a report. He needs to be fired right away!! Alot of people dont have jobs these days and hes very lucky he has one, but he needs to be fired!! The worst representation for a great company. He needs anger management or something but if I owned this company and saw what happened through all the store cameras in there he would be fired immediately. He needs to learn how to treat others. He needs to be fired. Haydee did come out and apologized for 3 minutes but I told her it's ok it's not her fault but the owner Mr. Fazale Shuriff must let him go. The owner called me and apologized and asked if we can meet to apologize in person or if ill let Jose apologize but no thank you, not after that radical and irate personality he has. Im not a therapist or anger management Dr. and I hate being judgemental but he needs one if not both. But sometimes HR will take care of things especially with all the cameras in there. If you have a problem there with him I would call 1-800-789-4623 and file a complaint and they'll look into. I normally would not do this but he was wayyyy to radical, disrespectful and obviously doesn't care about his job, co-workers, customers or the Owner of the store Mr. Shuriff.

    All Service Center

    All Service Center

    4.5
    (647 reviews)

    Came for an Infant Passport Photo. The ladies at All Service Center were super skilled at setting…read moreup and taking a passport photo for my 5 week old. They provided a soft white background for placing my infant on a table top where there was little danger of rolling off (not near table edges) and arranged for a reflector to get the right lighting for the odd angle. Very gentle and also decisive in their instructions to me on how to adjust my baby make sure the photo was met the requirements for my case. Able to do passport photos for different country size standards, print, and email digital copies. THANK YOU for making what could have been a disastrous experience into a smooth process with the desired outcome. Recommendation for future customers: make sure baby is awake before going as that will speed up the process.

    This was an amazing experience completing all the necessary documents, including FBI…read morefingerprinting, apostille services, and fast, efficient international shipping. It truly felt like a one-stop service for everything I needed. Jay helped me so much through email and with my personal requests. His responses were always prompt and kind. I absolutely recommend this place for the excellent services they provide. I live in San Francisco, but it was worth driving all the way to Sunnyvale. Thank you so much for taking extra time to help me and for your great support and kindness. Thank you as well to Reed and everyone on the team for all your help.

    Livescan Identity - fingerprinting - Updated August 2026

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