1. Livescan Identity

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Fremont, CA

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Livescan Identity

4.0 (27 reviews)
Open • 9:00 am - 5:00 pm
Updated over 3 months ago

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Photo of Renee H.
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8 years ago

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2 years ago

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8 years ago

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4 years ago

Rude to customers. Won't recommend to anyone to use. If it was for the school forcing us to use this location. I would have walked out

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5 years ago

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12 years ago

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5 years ago

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8 years ago

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13 years ago

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9 years ago

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8 years ago

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15 years ago

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12 years ago

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10 years ago

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11 years ago

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14 years ago

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Ask the Community - Livescan Identity

How do off site appointments work? It's my first appointment I'm hesitant when asked to meet elsewhere?

I've had an offsite appointment at a Starbucks before, and it's same process just different location. John brings the set up with him.

Don’t See Your Question? Ask Away!

Review Highlights - Livescan Identity

“Even though I ended up not needing the live scan for my renewal of professional license, I am pleased with the service.”

Mentioned in 2 reviews

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PostalAnnex

PostalAnnex

(117 reviews)

Caroline was very helpful and went the extra mile, w-O obligation to. Also, she handled a tech…read moreobstacle well and resolved it ASAP. They have a wide variety of mailing supplies, some stationery items, and even a clear, tall display case with lovely items, for sale, inside. Caroline is the kind of store employee, in her case: manager, you wish you always encountered when needing assistance.

Beware! This store is not what it seems to be. I went to the store thinking it was a FedEx. My…read moremistake, but a sign on the front window says: "FedEx Authorized Shipping Center." However, I learned that it was a Postal Annex store and did not charge FedEx prices (or even close in my case). I copied my papers and prepared to send them by FedEx. Clerk Caroline correctly put my two mailings in two separate FedEx envelopes (going to the East Coast). She told me that the charges would be $69.44 for each. I told her that I had sent similar mailings by FedEx and been charged $10. She said that she hadn't hear of any $10 FedEx mailing charge and maintained the $69.44 charges must be paid. She offered to return my mailings but I needed to have them sent that day (August 27, 2023), as Caroline knew from our earlier conversation. I paid the total charges ($138.88) and left the store. The next day, I phoned the store in order to dispute the excessive charges with the manager, I called 3X getting no answer each time. I then called Postal Annex customer service in Denver. I was told (by Jeri) that each Postal Annex store is independently operated and has no limit on their charges. Jeri called the Fremont store and told me that no adjustment to my charges would be made. I am informed that FedEx currently charges $10.95 for the mailings such as mine (even shipping to the East Coast, as in my case). I made a letter complaint to Postal Express headquarters but there was no reply. Apparently, it is OK for Postal Express stores to rip off customers.

Livescan Identity - fingerprinting - Updated October 2026

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