This is for the car sales department…read more Thanks Alex who sold my husband his Ford Lightening Truck. He is super sweet guy with an infectious laugh. It's always nice when the salesman is super sincere and very respectful. He is from Europe so it was delightful speaking to him. It was the fastest sale. We got a good deal (go now to get yours) and he gave us a nice present. So ask for Alex and your wont be disappointed. Finance went pretty quick which was nice. And they accommodated some things I asked for. Mahalo nui loa! Photo attached is Alex & my husband going over the set up. Please check the Google reviews, its much more better than here but wanted to give them a shout out.

Livermore Ford service is the worst in the Bay Area. Might as well drive a few miles more and head…read moreto Walnut Creek Ford. They charged me close to $1000 for my first service for my Bronco with 7000 miles on it. The Ford recommended service was ~$150, they added on about $800 worth of completely unnecessary dealer service items. I asked them to keep the filters so I could inspect them, and as I suspected, they were very clean and didn't need replacing. There were a bunch of other such completely unnecessary work done. Will never be going back to Livermore Ford.

We recently explored our options for a new car and worked with David Modic at Livermore Honda…read more While we ultimately chose to keep our current vehicle and did not make a purchase anywhere, I still wanted to share how positive our experience was. From the start, David was great to work with. He was communicative, checked in a few times as we went through the decision process, and always made it clear that he was there to help, not to push us into anything. That kind of low pressure approach is rare in car shopping and it made a big difference. The other Yelp reviews mentioning this were absolutely right. It felt like he truly listened to what mattered to us and respected our pace. Even though we did not buy a car, we walked away with a very good impression of both David and Livermore Honda. The whole experience felt straightforward and honest, which is exactly what you want when you are trying to make a big decision. If you are looking for a dealership that treats you well and a salesperson who is friendly, patient, and real, I would absolutely recommend reaching out to David. We appreciated the experience and would not hesitate to come back when we are ready to buy.

Recently worked with Sales Consultant David Modic and it was a pleasure. He made the process very…read morestraight forward and was able to work out a deal and purchase my new Honda Civic ST. Really appreciate his help and advice. If you want a good experience at Livermore Honda, couldn't recommend David enough.

I bought a new Jeep at Stoneridge CJDR in Pleasanton. Gianni and Aria were my sales folks. The…read morewhole process was smooth. While deciding on which Jeep to buy, I made two separate trips there and was given top notch help with the questions asked on both visits. The Jeep is exactly the one I wanted and I am happy with purchase. Thank You, -Glen

I purchased a vehicle yesterday (January 5, 2025). Gianni helped me out and was very helpful and…read moresuper friendly. I'm sure everyone who works there have to be friendly of course, but from some reviews I read on here - apparently some arent, but I did not experience that. I knew what I wanted, how much I wanted it for, and what I wouldn't go for - so it was fairly quick and easy. Of course, they always try to add some extras here and there at the end. That should be expected at any dealership. Definitely would come back again.

Moe Arrayed helped us with our new car this weekend and we had an extremely positive experience…read more He's knowledgeable and patient. Would highly recommend anyone in the market for an Audi to come to see him.

This review is for Audi Livermore's Service Department. I brought my 2022 e-tron for its 40k…read moreservice in April 2026, and they tried to charge me $275 for the diagnostic fee. I thought the car should still be under warranty, but they "checked" and said my car was out of warranty. I tried to set-up another appointment for a recent brake booster recall and a software issue. This time, they quoted me $330 for the diagnostic fee on the software issue. Sensing something wrong, I called Audi USA and confirmed that my car is under standard warranty until July 2026, which means that Audi Livermore should NOT be charging diagnostic fees at all. Two times in two months of misleading and shady practices. I will be taking my Audi to another dealer going forward. Contacted another local east bay dealer, confirmed my car is still under manufacturer warranty and not charging any fees like Livermore tried to twice.

My husband and I had an amazing experience getting our new Tacoma truck at this location. Kevin was…read morehelpful, professional, and very knowledgeable! We were in and out in no time and we couldn't love our new truck more. This is our second vehicle purchased at this location, we will continue to return as we always feel cared for and welcomed.

An Unforgettable New Year's Blessing - Thank You, Livermore Toyota…read more New Year's Eve started off stressful when I got a huge mongoose nail in my tire at 11:30 PM. I called Toyota Roadside Assistance and was towed to a dealership, but unfortunately, the experience there did not go well at all. I went into New Year's Day feeling worried and discouraged. Then something incredible happened. On New Year's Day, I received a call from the General Manager of Livermore Toyota, Mr. Mark Hashimi. I was genuinely shocked, in the best way, that on a holiday he personally reached out to me and let me know that if I could bring my car to his dealership, he would have his team take care of it. That alone spoke volumes. I immediately had my car towed from Tracy Toyota to Livermore Toyota, since I wasn't able to get a response from Tracy. When I arrived, I met Mr. Hashimi in person, and from that moment on, I felt completely taken care of. He and his team assured me every step of the way that if anything went wrong, they would communicate immediately and do everything they could to fix it. I handed over my lavender keys, signed the drop-off envelope, and took the shuttle home. To my absolute amazement, one of their wonderful sales team members, Mr. Humza Loinab, personally drove me all the way to Tracy. That level of kindness and care is something you rarely see. They truly went above and beyond. Work on my 2026 Prius started promptly at 7:00 AM, I received text updates throughout the entire process, and they had everything handled in one single day. To top it off, they even sent a shuttle 20 miles to Tracy just to pick me up and bring me back to the dealership. An Uber would have cost me $45, but instead, they looked out for me without hesitation. The best part? They took care of my tire at no charge and even included a complimentary car wash. My service advisor, Jose Coyotzi, reassured me from the beginning that he would take care of everything and that I wouldn't have to pay a thing. That peace of mind meant more to me than I can express. As a young woman getting ready to start at Cal State, trying to get my bearings and figure everything out, this experience was truly a blessing. I have worked at dealerships myself, and I have never received service like this, not even close. The contrast between this experience and my experience in Tracy was night and day. Every single person I interacted with was memorable, respectful, and genuinely kind. I even stopped by the parts department, they had the cutest items, and once again, the staff was warm and welcoming. This team didn't just do their jobs, they looked out for me. If you are in the market for a new or used vehicle, I cannot recommend Livermore Toyota enough. It's a bit hidden, just off the Altamont near McDonald's, but it is absolutely worth finding. 6200 North Front Road, Livermore, CA Starting the new year with this level of kindness, care, and generosity genuinely made me emotional in the best way. This situation could have been far worse and far more expensive, but instead, they made it smooth, convenient, and stress-free. This dealership is everything and more. Thank you from the bottom of my heart, Livermore Toyota, for restoring my faith in true kindness and what a neighborhood dealership should be.

I had an excellent experience at this dealership, thanks to Alberto Diaz. From the moment on the…read morephone to the time I walked in, he provided outstanding customer service. Alberto is professional, patient, and genuinely helpful. He was knowledgeable about the vehicle and took the time to explain everything clearly, answering all of our questions. He made the entire car buying process smooth and stress free. He even came in on his day off to close the deal. I highly recommend asking for him if you're looking for a great car buying experience.

First, my expensive Range Rover full size doesn't start from our mall visit.. with only 2800 miles…read moreon it! Tried all kinds of things, including speaking to a technician.. for 30 mins, we thought we have to tow our almost new car. But it decided to start with check engine failure light on. Take it to service next day.. they don't know how long it will take to fix and don't provide a loaner car.. you are on your own .. except for a Uber drop off. The car and the service costs are so high, but customers are on their own. Not what I expected, May be I should just stick to cheaper cars with better service in the future.

I had an outstanding experience purchasing my car from Livermore Subaru dealership. From the moment…read moreI walked in, the sales consultant Michael Sandlin was professional, friendly, and genuinely focused on helping--not pressuring. Michael took the time to understand what I was looking for, answered all my questions clearly. Then I got the pleasure of meeting the sales manager J. B. Berry and he made the entire process smooth and stress-free. J. B. Berry went above and beyond to make sure everything was transparent, from pricing to financing, and I truly appreciated how efficient and organized the experience was. The vehicle was in excellent condition and exactly as described. I felt confident and comfortable throughout the entire purchase. I'm literally in love with my Crosstrek which is my first Subaru and I realized what I had missed. If you're looking for a dealership that values customer service, honesty, and quality, I highly recommend this one. I'm extremely happy with my purchase and would absolutely return in the future!

Shamika is the person you want to see. Her energy is contagious. Test drove a cross trek. My nephew…read moredidn't have enough money to buy, but will be back this month to get a bigger loan. See you soon Shamika, and keep being a great representative for Subaru, we learned a lot while there because of your knowledge.

What could improve? I have one idea…read more.. I went here once, about 10 years ago. I was a teacher on a budget with no car savvy and single mom of a 14-year-old at the time, so I was trying to put all the money l had on a basic, reliable car that would hopefully last me for several years. Some blowdried side of beef (l think his name is Joe), was minding Mrs. B.'s shop that day, and after hearing about my situation, he musterd all the charm he possessed and knowingly sold me a total lemon. He knew it was a lemon because after l brought the car back when the "Check Engine" light came on 2 days later, he had his mechanic turn off the "Check Engine" sensor, and then told me the problem was fixed. Of course the light came back on the next day, and back to Mrs. B.'s l went. I could hear him whispering to the mechanic while l waited outside, for God's sake. He repeated his "fix", and the light again turned on on the way home. I then took the car to a real mechanic, and that was when I found out that not only was the catalytic converter bad, but that normal cats are not compatible with that car (a Chevy Aveo), and could only be replaced by a part from the dealer: $1,600 plus labor. I had bought the car for $5,000 in 2015. When I called Joe and told him what I had found out, he said that since I had bought the car "As ls", he was under no obligation to do anything about it. Just like that, all that charm was back in mothballs, too. My friend went back with me for support. She's not a mechanic,, either but she's had used xars before, and she's just very calm and logical besides. My friend told Joe that he was correct about the "As ls" part, but that he had also knowingly sold me a faulty vehicle. Joe denied having known anything about the catalytic converter being bad, and he got very defensive, very quickly. He strident demanded of my friend, "Are you accusing me of being dishonest?" She calmly responded, "No, I'm not. I'm just telling you what the law is." Seeing that she wasn't intimidated at all by his male blustering, he rapidly changed tactics and became sulky, whining that he had been very nice to me, that it was just a sensor problem, and that the mechanic I had taken it to was just trying to cheat me. He went on, saying that after everything he had done for me, here we were trying to ruin his reputation. His whole demeanor was very unhinged and alarming; we were watching a whole man-sized person unashamedly throwing a fit like a spoiled toddler. We left. I don't know if Joe's mom is still letting him do business at her dealership or not, but I just hope he hasn't completely snapped his cap at a customer by now. The Aveo was eventually taken care of by the wreckers, and I have since bought a much better car at a way more reputable dealer at JRA lmports - exactly what I had been hoping to find in the first place. Who found it? My brilliant, now-grown daughter and her savvy husband. The agent there was knowlegeable and honest, the process was smooth and simple, and my new car is an absolute dreamboat! I highly recommend JRA imports at 1117 W 11th St, Tracy, CA. Lesson learned: get a team behind you when you don't know about cars, and run far away from shmaltzy, unstable car salesmen! You will end up much happier for it, like me.

**DISCLAIMER** NOT YOUR TYPICAL SKETCHY USED CAR DEALERSHIP! Oh contraire amigos, this is the place…read moreyou should consider first for a used car option. I lowballed at first if I'm being honest (big time thrifter I do it by nature) & Joe's response alone gave the gut feeling it was the right choice to head over because most of the time I get cursed at for the offer I gave originally. I've had 5 cars in 6 years (not by choice) so I've had plenty of experience dealing with buying used cars from dealerships to private parties. This was bar none the best experience I've had without a doubt. Joe & Mrs. B are definitely a power duo, both wholesome, honest & are just regular folks who just happened to sell cars really. No nonsense, no deception. Transparency is elusive when buying a used car from a smaller dealer 90% of the time, but that was present clear as day. I HIGHLY recommend you pop in & take a gander if you're looking for something, my fiancée & I are super hyped.

We went to the dealership and worked with Bobby, and he made the whole process really easy. He…read morehelped us choose the best trim and took the time to explain our options without any pressure. He also worked to find us a great rate and a better deal. We ended up driving home in a really nice 2025 Camry thanks to Bobby. Great experience overall -- we'd definitely recommend Bobby to friends and family!

I had a great experience working with this auto representative. They were professional,…read moreknowledgeable, and genuinely focused on helping me find the right solution without any pressure. They took the time to answer all my questions clearly and made the entire process smooth and stress-free. Their honesty and attention to detail really stood out. I would highly recommend them to anyone looking for excellent customer service in the auto industry. Dublin Toyota services Sohail- Salesman Lance- manager Matias- finance

Big shout out to Nick Vernon! Very knowledgeable about the cars and great customer service!read more

It has been an incredible journey finding my true love, the 911 GTS. Huge thanks to my amazing…read moresales advisor, Vlad. Owning a Porsche 911 has always been at the top of my life bucket list, and it took quite some time to make it happen, from patiently searching for the perfect one I had always dreamed of, to finally finding this little monster. Vlad was extremely helpful, knowledgeable, and patient throughout the entire process, and always made himself available every step of the way. I am truly grateful for the opportunity to find this car and to work with Vlad and the team. I highly recommend Porsche Livermore to any future owners. What I thought might take much longer was made possible here, and the entire experience was smooth, professional, and genuinely enjoyable. Vlad, I am reserving you for the future.-Lucas, the new owner of the 2023 Porsche 911 GTS :)