I had an excellent experience working with Tony at Dublin Honda. He was professional, responsive,…read morehonest, and made the entire car-buying process smooth and stress-free. He worked hard to get me a great price and was always available to answer my questions. What really impressed me was that I forgot my checkbook at home, and since I have a newborn, Tony followed me home so I could get it instead of making me drive back to the dealership. That level of customer service truly went above and beyond. I highly recommend asking for Tony if you're looking for a great car-buying experience. Thank you, Tony!

I highly recommend the dream team at Dublin Honda:…read more Salesperson: Nick V; what an amazing young man. He was so patient when we came by and test drove a car and then explained leasing questions I had. When a car caught my eye, I reached out and requested certain numbers run and he was so timely in spending the info and staying in communication. By the time my daughter and I went in to finish the deal, we had everything streamlined to get it done. He is just so patient and respectful!!! Jay: Jay in Financing was great as well. He worked with us to find the numbers that worked best for us. Jimmy: He checked in with us in the beginning, when he headed to financing and stepped out to chat was all said and done. These three I can vouch for and I thank them again for their notch service. Need a Honda? Purchase or Lease (we ended up purchasing) Nick V. is your guy!

I spent almost a year looking for the right car and walked away from several dealerships because…read moresomething just didn't feel right. I'm so glad I waited because I ended up at Nissan Infiniti in Dublin, CA. I bought my car on July 7, 2026, and I've been loving it ever since. From the first conversation to driving off the lot, everything went smoothly. Darren, my salesperson, was polite, knowledgeable, and never made me feel pressured. I highly recommend you ask for him when think about buying a car. Vishal in finance made the paperwork easy to understand, found me the best APR, and explained everything thoroughly. They gave me a reasonable price for my trade-in, the car was beautifully detailed, and the price of my new car was very reasonable. There were no hassles, no gimmicks, and no high-pressure sales tactics--just honest, professional service from beginning to end. I've bought 12 cars over my lifetime, including cars for my sons when they learned to drive, and I can honestly say this was the easiest and most enjoyable car-buying experience I've ever had. I highly recommend Nissan Infiniti in Dublin, especially Darren and Vishal. If you're looking for a dealership that treats you with respect, communicates well, and makes the entire process stress-free, this is the place to go. Thank you for making what is usually a stressful experience such an enjoyable one!

I had such a great experience working with Fabi at Dublin Nissan! She helped me purchase my first…read morecar for my mom, and I truly couldn't have asked for a better person to guide me through the process. From the beginning, she was incredibly kind, patient, and knowledgeable. She made everything feel safe and comfortable, which meant a lot since this was such an important purchase for me. Fabi took the time to explain everything clearly and made sure we were making the right decision every step of the way. You can tell she genuinely cares about her customers and wants the best for them. I'm so grateful for her and all her help and would highly recommend asking for her if you're looking to buy a car!

5 Stars for Porsche Livermore Service: 911 Carerra 4S…read more Almina was my service advisor. She kept be apprised of the repairs and was informative on progress. At one point in she had the service tech (Karl) call me and walk me thru the diagnostics process. It was a major repair that Porsche warranty honored without any issues. Parts delivery took a little time but the end result is a fantastic running car. My car is an investment as well as a daily driver and knowing Almina will be around to manage the process is very reassuring. It's all about building trust. I appreciate the team at Livermore Porsche. PS the new building is as it should be, clean, organized and well thought out.

This feedback is meant for Almina and the Porsche Livermore service department. I recently serviced…read moremy 992 Carrera S at Porsche Livermore for a brake light fault issue. I haven't been in the dealer's since 2021, and indeed, the new management made things much better. I was fortunate to have Almina as my service advisor; she was just excellent. She went above and beyond in providing all the necessary services, ensuring that all required logistics, including ordering the part, were in place to rectify the error that was occurring. Almina's energy and style in delivering all necessary services in an easier approach were exceptional. Thanks, Almina, Best, Sam

Lexus of Pleasanton is one of the best dealership I have visited, Work with William Wong, he is…read morevery friendly and courteous. Originally was looking for an UX, but William Wong showed me the features on the NX and I was sold! Highly recommend him!

This positive review is way overdue! I thought I had posted it months ago but I'm here to make sure…read moreeveryone knows just how amazing the service team is here! I would never want to go to any other service dept ever again after experiencing the professionalism and standards presented here. My advisor, Ronald went above and beyond our expectations and everyone else I share my experience with! He and Jim Burke seem to be the best of all the dealerships for all the car brands I have visited. Excellent pricing, loaner policies and I don't have to worry about wrongful charges like I've seen at others. I am so glad my friend and dance teacher referred me to this location. They spoil you! I cannot tell you how happy we are with the customer service here. Perfect experience.

Horrible customer service! I purchased a car here in 2024, I have been having problems with it ever…read moresince. I requested a copy of my lease agreement sent to me, they told me I have to come in , in person to get a flash drive. I live over a hour away and that is a big inconvenience. I arrive to get a copy and only one person can help me I have to wait over a hour for a flash drive that I should have been given to me when the car was purchased. All to find out it could have been emailed from the beginning , and wasted multiple hours of my day !

In September, my family purchased a 2025 VW ID Buzz, which we absolutely fell in love with. Adam…read more(Sales) was great to work with and made my entire experience purchasing a new car seamless, stress-free and special for my family. On the day we considered purchasing the vehicle, Adam drove the Buzz to our house to let the kids check it out. That night, we made the decision to purchase the Buzz the next day. We've been super happy with it, but being new owners of an EV for the first time, Adam was fantastic in becoming available to answer questions along the way. Highly recommend purchasing from VW, especially from Adam!! From there, our experience with the VW Service Center has exceeded our expectations. Bowe Blanyer is our guy!! He took care of us when we made some upgrades to our Buzz and had service done. He is super knowledgable, personable, and responsive. Can't ask for a better person to work with to ensure our investment is well taken care of. THANKS BOW! GO RAIDERS!

Had a great first impression and first experience servicing my new (used) Mini. Service Advisor…read moreJeff was excellent. The whole experience was quick, easy, friendly and the process went smoothly. It was also affordable and thorough. I was pleasantly surprised to receive my car completely washed and vacuumed as well. I was happy to not be pressured or oversold. They did an inspection and didn't find anything wrong. I was in and out of there in less than an hour. Thank you to the entire team at East Bay Mini Service Center!!!

I brought my Mini in with a free diagnostic coupon, having been a loyal customer for 6 years. I…read moreworked with Daniel Martinez because of a slight ticking noise, which I suspected might be the spark plugs. Daniel confirmed the plugs were fine, but the rest of the experience was incredibly frustrating. Throughout my visit, I felt constantly pressured to authorize additional inspections and services. I had to repeat myself three or four times, stating I only wanted to diagnose the ticking noise so I could prioritize repairs. While Daniel was polite, the aggressive upselling made me put my guard up. I left my car on Friday morning, and though the mechanic sent a video pointing out other issues, he couldn't identify the source of the ticking. After playing phone tag, Daniel informed me on Monday that it would cost an additional $450 just to "explore" the cause of the noise--and that fee would not go toward the actual repair. I declined and picked up my car, only to be subjected to yet another upsell attempt for air filters. The lack of expertise and constant sales pressure completely eroded my trust. On my drive home from Pleasanton to Oakland, the slight ticking escalated into a severe, full knock. I texted Daniel immediately to voice my concerns but received absolutely no response. The following week, I took my car to an independent specialist in German cars. Within two and a half hours, they diagnosed the issue perfectly: a failing water pump was disrupting belt tension and causing the knock. The diagnostic fee was a reasonable $103 (waived if repaired there), and the service was entirely pressure-free. The contrast was night and day. As a 6-year customer, I expected to be valued and respected. Instead, I felt like a target for upsells. I will never bring my car back to East Bay Mini.

I am beyond satisfied with the exceptional service provided by the team at Walnut Creek Cadillac…read more From the moment I arrived, I experienced outstanding professionalism, attention to detail, and a genuine commitment to customer satisfaction. A special recognition goes to Rafael, whose extensive knowledge, professionalism, and dedication truly set him apart. He takes the time to understand customer needs, provides clear guidance, respects my time, and consistently goes above and beyond to exceed expectations. His commitment to delivering an outstanding experience reflects the highest standards of customer service. I highly recommend Walnut Creek Cadillac to anyone looking for a dealership that values its customers and provides a truly exceptional service experience.

Our sales manager, Derek, made this such a seamless experience. Everyone in the dealership was very…read morekind, and made our car buying experience enjoyable. Would definitely recommend Walnut Creek Cadillac.

My service advisor Hugo from East Bay BMW was excellent! Brought my M2 in for some warranty work…read moreand he was able to accommodate my schedule as well as get me a loaner vehicle for the day. He explained everything that would be happening with my vehicle and kept me up to date on its progress throughout the job. 10/10 would recommend, and if you plan on bringing your vehicle in for anything at all, definitely ask for Hugo!

I had an outstanding experience with the BMW Genius service, thanks to Jay. He was incredibly…read moreknowledgeable, patient, and took the time to walk me through all the features of my BMW. Jay explained everything clearly, answered all of my questions, and made sure I felt comfortable using the vehicle before I left. His professionalism, friendly attitude, and attention to detail made the experience enjoyable and stress-free. I truly appreciate his exceptional customer service and highly recommend.