I pass multiple dealerships all empty.No RAV4 there's one in dublintoyota but it's sold!And we met Bobby Mesina a filipino.He try his best to get us a car.He talk to the boss,finally we got 2026 Toyota Rav4 XSE way more nicer in black.The whole family is happy.I'll bring all my friends and family to Mr.Bobby of dublintoyota. read more

Dublin Toyota - Car Dealers Near Me - Dublin, California

A rocky start that was completely turned around by two great people -- Najib Noori and Rohan Sharma. Our experience with Dublin Toyota started off on the wrong foot. We had put down a $2,000 hold deposit on a specific vehicle, and the communication and customer service we received from the original sales associate left a lot to be desired. There were some pushy and rude interactions that honestly had us questioning whether we even wanted to move forward with the purchase. When we finally came in on Labor Day, things unfortunately didn't start much better. As soon as we walked through the door, a random gentleman at the front desk said, "Oh wow, she's finally here," followed by laughter. Maybe it was intended as a joke, but given everything that had happened leading up to that point, it didn't feel welcoming or funny at all. At that point, we were genuinely prepared to walk away and request our $2,000 deposit back. Thankfully, that's when Najib Noori, the sales floor manager, completely changed the experience for us. He brought us into the customer relations office, sat down with us, listened to our concerns, and was extremely welcoming, professional, and helpful. He never made us feel pressured or uncomfortable. Instead, he understood why we were hesitant and worked with us until we felt comfortable moving forward. Honestly, if it wasn't for Najib, we would have walked away from the purchase. He did what great management should do -- he listened, understood the situation, and made us feel valued as customers. From there, we worked with Rohan Sharma in Finance, and he was equally fantastic. Rohan made the financing process easy and comfortable. He showed us two loan offers and explained that only one had come back initially, while the second approval was still taking some time. He told us that if the second offer came back with a lower interest rate, he would call us and use that option instead. And he actually followed through. As we were walking out toward our new vehicle, Rohan literally came running out to us to let us know that the second loan had come back with a lower percentage rate and that he was going to use that offer for us. We were genuinely so happy and grateful that he took the extra step to make sure we received the better financing option.That kind of service is what you hope for when making such a major purchase. So while our initial experience with the sales associate and front desk interaction was disappointing, Najib and Rohan completely changed our perception of Dublin Toyota. They turned what could have ended with us walking away and getting our deposit refunded into a purchase we ultimately felt good about. Huge thank you to Najib Noori and Rohan Sharma. You two were the best part of our experience and made us feel comfortable, respected, and taken care of. Thank you, fellas, for making our experience what it should be for every customer who walks through those doors. Dublin Toyota -- take care of these two. They're a great representation of what customer service should look like. read more

Dublin Toyota - Car Dealers Near Me - Dublin, California

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I have been looking for a Tacoma and not finding what I was looking for. We happen to drive by Dublin Toyota, so when I got home I searched their website and found the truck I was looking for. I filled out the more information form And received a call from Umesh, he was very easy to talk to We set up a appointment for the next day We showed up and were greeted by very friendly staff Umesh was out of the dealership, so his brother Satish took good care of us, we test drove the truck and ended up buying it The whole process was great and pain free Ryan the finance guy was very helpful and explained the process. If you are looking for a new vehicle I recommend you check out Dublin Toyota you won't be disappointed Thank you Umesh and Satish for the great hospitality and service read more

We went to the dealership and worked with Bobby, and he made the whole process really easy. He helped us choose the best trim and took the time to explain our options without any pressure. He also worked to find us a great rate and a better deal. We ended up driving home in a really nice 2025 Camry thanks to Bobby. Great experience overall -- we'd definitely recommend Bobby to friends and family! read more

Had a great experience here! Was able to get a 2019 hybrid RAV4 with Naj. Thanks to the entire team for helping me find this car! The car didn't have everything it was supposed to, but they were able to reach out to the original owner and smooth it all out. They were very quick to reply and help out. read more

Dublin Toyota - Car Dealers Near Me - Dublin, California

When you first drive in to the service car drop off, it explicitly says to wait in your car. We don't mind waiting if someone would just check in to show they see us. Employees sitting on the bench for 10 minutes just to eventually come up and start moving us up. We just wish someone was there to just tell us "hi someone will be with you shortly" or "were backed up sorry just give us a bit" Next issue: We knew they had a shuttle service every hour. We confirmed with the cashier desk that from 12-1 they wont have a shuttle service since they are on lunch, and to come back at 1 for the next shuttle. We arrive 10 minutes early, and sign up on the sheet. Wait until 1:15 and we ask when the shuttle is coming? Hes on lunch until 2 pm.. it was a complete waste of our time and we couldve easily just ubered if we knew we were going to wait so long. The only good thing about this Toyota is our service representative Danny. He was so sweet and explained everything we had questions about. The rest of this business needs to get their shit together. read more

I love Toyota, but unfortunately, Dublin Toyota will probably be my first and last time bringing my vehicle here for service. Everything was great, but..... I brought my car in for scheduled maintenance, and while the maintenance itself appears to have been completed, the recall repair I specifically requested was overlooked. I included the recall in the additional comments when scheduling the appointment and also verbally discussed it with my service consultant when I arrived. We went over the requested services together, and I was assured that the service team would address the recall as well. Unfortunately, when the service was completed, my Toyota App kept alerting me and I discovered that only the routine maintenance had been performed and the recall had not been addressed. It was disappointing, especially since I made an effort to mention it both in writing and in person to avoid exactly this situation. I left work early and dropped my car off at approximately 1:45 PM and did not leave until around 5:40 PM, when they told me it'll be about a 2-hour wait time. The wait itself was not an issue, as I was perfectly comfortable waiting in the lobby and got a lot of work stuff done, and I had no other problems with the experience, but this has got to be the longest wait time I've been to a Toyota. I normally have never waited more than 45min to an hour for my car being serviced. My main frustration is simply that I now have to take time out my hectic work schedule to make another trip to the dealership to have the recall taken care of--something that should have been completed during this appointment. Overall, the maintenance service was fine, service consultant was great, but the lack of attention to a clearly communicated recall request was disappointing and made the experience unnecessarily inconvenient. read more

I reach out to Dublin Toyota Sunday morning. I met Mr. Bobby Mesina while checking cars He was very patient with me he show me many cars until he help me find the right one! he is a nice person and great personality i truthy recommend you Mr Bobby Mesina for your next purchase. He also worked to find a good rate and a better deal. i left the dealership happy with a lovely car. Excellent experience great people . read more

Dublin Toyota service department gets a 0 out of 10 rating. I've been a Toyota owner for 30 years, bought my current Toyota at Dublin Toyota in 2017 and have had it serviced there ever since. I perform everything the dealership recommends. The vehicle has 52,000 miles and looks brand new. I took it in for service last week and was told I needed to replace the timing chain cover for $7,100. No explanation on why or if it was seeping or actually leaking. There is a big difference between the two. Per various forums, including Toyota, this is a common problem for these engines, very few need replacement and most just need to be monitored. Service writer was simply take it or leave it with no explanation of various options. They seemed very interested in the money. I declined to obtain a second opinion. I took the vehicle to another independent shop in San Ramon that's been in business for 46 years and the owner explained the problem and that not many actually need replacement and just need to be monitored and he has several clients who do just that. Told me he would clean the area and then be able to identify the leak. Ultimately he stated I did not need to replace the "gasket" but should monitor it when performing service. He also showed me where the engine was seeping from and what to look for. I told him what Toyota wanted to charge me. Additionally the AC was intermittently blowing warm and Dublin Toyota said I needed a new condenser and expansion value. The independent shop said the expansion valve was fine and only the condenser needed replacement. Dublin Toyota quoted me $2,200 for the AC repair. That coupled with the $7,100 for the timing cover leak is $9,300 not including tax. The independent shop charged me $1,420 to fix the AC. Dublin Toyota's customer service was atrocious. I don't think they outright misled me but I think they just didn't care enough to be a good dealer. Needless to say I won't be returning to Dublin Toyota after 27 years of being a loyal customer there. Just be aware if Dublin Toyota service suggests a large repair you should seek a second opinion. read more

The sign at entry to the service area said to dry up, stop and wait in the car, someone would come and help you. No one ever came. They can't get their own protocols right. read more

I had an amazing experience at Toyota Dublin! I just got my first car in the States, and I'm so thankful to Bobby Mesina and Kevin Ta for making the whole process easy. They were both incredibly helpful, patient, and professional. They took the time to answer all my questions and made sure I felt comfortable with my decision every step of the way. Toyota Dublin has such a welcoming and friendly team, and you can really tell they care about their customers. Bobby and Kevin went above and beyond to make my first car-buying experience a memorable one, and I couldn't be happier with my new car! Thank you both for making this special milestone such a great experience. I highly recommend Toyota Dublin, Bobby, and Kevin! read more

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It was my friend's birthday , so we are on our way to church , and I remember seeing an add that there is a used Toyota tundra that I like in Dublin toyota , that is on the way . When we got there unfortunately the the truck was sold the night before , and luckily there was a Filipino car salesman that helped us , named Bobby Mesina and recommended another car , a Toyota Sequoia with the same engine like the Tundra. We ate not really ready to buy that day , but Bobby offered me a great price that I can't refuse , so ended buying the Toyota Sequoia , that we are really happy with. Thanks for your help Bobby . I will recommend Dublin Toyota , specially sales and Bobby Mesina to my family and friends. read more

Dublin Toyota - Us with the Toyota Sequoia we purchased with Salesperson Bobby Mesina . - Car Dealers Near Me - Dublin, California

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Visited for a final try and spoke with Daniel N. this time. Explained what I was trying to do, and he immediately set me up with an appointment. Worked me in earlier to try and get me done sooner, I appreciate that. Everything completed earlier than I expected. Picked up the car, which was washed and ready to go. Customer service makes the difference. He made me feel welcomed, but what really stood out was the extra mileness of his attitude and willingness to try to accommodate me into a booked schedule. read more

I'll start with the TLDR update (since it's an exhausting review), though feel free to read-on w/ the detailed update below if you wish to feel my pain: TLDR: Advisor I've never worked with prior (following dropping off my daughter's vehicle for a check engine light) asked my daughter to sign off on a nearly $5k maintenance to "tear down the engine to investigate the head gasket." We of course were suspicious (this is a Toyota & why we purchased Toyota's for reliability), calling 3 other Toyota specialty shops (ALL who said ALREADY? & that this was very rare/unusual), with one of the shops (following comprehensive diagnosis) stating, "I can tell you with 100% certainty, your gasket is not the issue... Issues with misfires were isolated to loosely secured & oxidized 3rd party plugs & nothing more... Upon replacement/clearing lights, the vehicle has been running flawlessly for over a month... Detailed Update: My daughter's Corolla displayed a check engine light less than two weeks after scheduled maintenance at Dublin Toyota, where the vehicle had been previously signed off as "Perfect/No Issues." I performed initial diagnostics w/ my OBD2, which isolated misfires (primarily w/ cylinder 3) suggested checking/replacing spark plugs/coils. I scheduled service w/ Dublin Toyota for further diagnosis, with the vehicle managed by an advisor we've never dealt with before (I won't name him outright, since it doesn't matter anyway / "one bad apple"). Within a day or so, the advisor called my daughter directly to approve a $4,800 quote for a head gasket replacement. The advisor (after stating "I realize this is very rare"), warned that the cost could exceed $4,800 following engine tear-down (depending on what else they may find), sending links for financing options and following up daily with texts. They later trimmed $300 from the quote. These daily calls/texts felt like pressured sales tactics which raised a massive red flag. Despite being told by the advisor that the car was not safe/should not be driven, I retrieved the vehicle ($250 out of pocket for the "diagnosis") while the advisor was on vacation. The Dublin Toyota Report only mentioned a simple combustion leak test citing excessive hydrocarbons, recommending a complete teardown of the engine to review the gasket. I had contacted (3) other mechanics (all of whom specialized w/ Toyota & stated the same thing after relaying the Make/Model/Years/Mileage, etc..., i.e.: "ALREADY?" The independent mechanic we chose (master mechanic referred/trusted to by a close family friend) ran more comprehensive tests, including a seven-minute combustion leak test (revving to around 2500 RPMs) where the color never changed (remaining bright blue). Their high level report (though more tests were performed) provided the following feedback: * Block test determined no evidence of excessive hydrocarbons * Engine Oil = CLEAN * They stated that our coolant was completely full & typically drains quickly with head gasket leaks. * Spark plugs, however, revealed that one of the plugs was so loose they barely needed a tool to remove. They took side-by-side pictures of the plugs, with Plug 3 being discolored, and so loose that the engine was not fully sealed, stating that this would absolutely result in a misfire. * They also ran a borescope into Plug 3's bay (providing me with the video) and stated, "I can tell you with 100% certainty that it is not the gasket," stating again that the loose and corroded plug is the likely root cause (then swapped our plugs with Toyota OEM 90919-01275). * As an extra test, they even swapped the Cylinder 3 and Cylinder 4 coils as well (with the new plugs) and cleared the codes. It's been about a month since this service, and the car has been running flawlessly following the spark plug replacement, with check engine lights not returning. I am disappointed, and as a result, I will be finding another (now inconvenient vs local) location to service my vehicles. Shame... read more

Dublin Toyota - Car Dealers Near Me - Dublin, California

Extremely dissappointed with the customer service at the Dublin Toyota service department, due to their use of scare tactics, non-transparent pricing, and overall rudeness. I recently brought my 2023 Rav4 Prime to the Dublin Toyota for an oil change. I have brought my car here for service before but this is the 1st time it wasn't covered under the service plan provided with the car purchase. As soon as I arrived the service associate told me that my car failed alignment and would need to be adjusted - apparently some camera assesses this when you drive up. The car is less than 3 years old and is under warranty, so I asked if it's covered. Service associate told me no, but it's common for the car to have this issue after 15k miles (mine has ~20k milles). When I asked how much he told me normally $250 bucks but they can do it for $190. What a joke. For a car still under warranty, I declined. Now on to the oil change. Service associate told me the price is $139.99. I mentioned I have a coupon from their website for $119.99. Associate told me that he knows all of the coupons on the website and none of them are applicable for me. So I pulled them up went through 3 of them and he proceeded to give me bogus reasons why they don't apply. Then I asked whether they honor coupons from other Toyota service departments. The Fremont Toyota service department performs the same oil change service for $90. The Sunnyvale toyota offers this service for $70. I showed them these (see attached photos). But of course Dublin Toyota does not honor these. Oh and by the way the Fremont Toyota has a separate coupon saying they honor coupons from other Toyota service departments. I can understand some difference in pricing for service across dealerships...but how Dublin Toyota can justify charging double the price for the same service is shameful. And of course when I went to pick up my car they tried to upsell me on the need for new tires. Tread depth is at 5/32 on all 4 tires. Interesting, the wear on the tires is the same on all 4 tires. Guess the wheel alignment isn't a real issue. I won't be bringing my vehicle back to Dublin Toyota. What a poor representation of the overall Toyota brand. Love the car, not the service. read more

We were searching for a car for my daughter, and my husband found a Countryman at Dublin Toyota. Bobby was eager to help and worked hard to make everything happen smoothly. In the end, we drove home with a Camry Hybrid, and my daughter couldn't be happier, especially with 53 miles per gallon! I'll be sending all my friends and relatives to Brother Bobby. He truly takes care of his customers. read more

Dublin Toyota - Got Toyota Camry HV! - Car Dealers Near Me - Dublin, California

Hello, I would have to say, at 62 years young, that was probably the best experience I have had in a VERY long time. My daughter has been in the market for a new car, truck specific and has been on again and off again looking, test driving for roughly 6 months. Yesterday we cam back just test drive the prius and the Tacoma. From the beginning to the end the service and support has been super. Meeting Sam Eshas, with the big white bucket hat to sitting down with Lance Ansted and helping us navigate a solid deal for my daughter first BRAND NEW ride. Honarable mentions have to go to Matias Bentencur in Finance patiently walking though my 25 years old first go around on financing and purchasing etc. Fred Omaid showed patience and resolve with my daughters transition from here old '08 Prius to the pairing of cell to truck tech as well. Honestly when I look back at buying a '99 Camry and '01 Hylander after Walnut Creek back in 1999 and 2001 again a better end end experience. Hope your journey is as epic as our destination was within Dublin Toyota. read more

Dublin Toyota - Julia Toyota Truck Happy!!! - Car Dealers Near Me - Dublin, California

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I came in a month ago just browsing-still unsure of what trim and color. I ended up meeting Lance (the manager) who truly helped with the process and made my experience amazing and worth coming back. Unfortunately the car I wanted wasn't available yet. I worked with Bobby and was kept updated until the car I wanted was on the lot. When we came in, the process went very smoothly and even got a good deal! Lance and Bobby made my first time buyer experience memorable! read more

Dublin Toyota - Car Dealers Near Me - Dublin, California

I had a great experience at Dublin Toyota on Tuesday, February 3rd, thanks to Ricardo Villegas. I brought in my 2017 Sienna for an oil and oil filter change using my own supplies, and everything went smoothly. After the service, Ricardo was extremely helpful and professional, taking time to explain future maintenance needs and when to address them. I really appreciated the clear, honest advice. I'd highly recommend Dublin Toyota--especially Ricardo Villegas--for excellent service and customer care. read more

Dublin Toyota - Car Dealers Near Me - Dublin, California

The salesman was extremely rude and unprofessional throughout the interaction. I understand that selling cars is part of his job, but his frustration and anger became increasingly uncomfortable, especially when we asked for time to think about our decision. At one point, he said, "he's dreaming," in an extremely rude and dismissive tone, clearly expressing his frustration that we wanted time to consider our options rather than make an immediate purchase. He then proceeded to make inappropriate and disrespectful comments regarding our personal circumstances, which I felt was completely unnecessary and crossed a professional boundary. His attitude and behavior made what should have been a comfortable and respectful car-buying experience feel very unpleasant. Customers should be given the time and space to make an informed financial decision without being pressured, insulted, or made to feel uncomfortable. Hi Kris, I unfortunately don't know the salesman's name, but I feel that this is something your management team should investigate. I can provide any details I remember about our visit, including the vehicle we were looking at and what occurred during the interaction. My concern is not about the vehicle itself, but the way we were treated. We were simply asking for time to think about a major financial decision, and his frustration read more

I had an excellent experience working with Najib aka Naj at Dublin Toyota. From start to finish, they were professional, knowledgeable, and genuinely helpful without ever being pushy. They took the time to answer all my questions, helped me find the right vehicle for my needs and budget, and made the entire process smooth and stress-free. Their honesty, communication, and customer service truly stood out. I highly recommend asking for Najib aka Naj if you're looking to buy a car -- they went above and beyond to make sure I left completely satisfied read more

Dublin Toyota - My baby - Car Dealers Near Me - Dublin, California

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Stopped by Dublin Toyota to shop for my first car and was greeted immediately by Sohail! He made the entire process so easy and stress free. He was patient, kind, knowledgeable, and genuinely wanted to help me find my dream car. I couldn't be happier with my 2022 RAV4 Hybrid XLE and am so grateful for everything he did for me. Thank you, Sohail, and thank you, Dublin Toyota! read more

Feeling truly grateful and blessed today A huge THANK YOU to Kuya Bobby for helping me get my new Tesla Model Y I've known Kuya Bobby for many years, and one thing I can say is that he has always been genuine, patient, trustworthy, and always willing to help. He made the whole experience smooth, stress-free, and exciting from beginning to end Special thank you as well to Lance, the amazing manager, for the warm accommodation and outstanding customer service And to Rohan from the finance department for making the process easy and seamless The entire team at Toyota Dublin was absolutely wonderful. Thank you all for your kindness, professionalism, and for helping make this milestone possible Beyond thankful for this blessing read more

Dublin Toyota - Car Dealers Near Me - Dublin, California

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I have been coming here for years! I know, I know...a glutton for punishment. But hear me out! I bought a new Prius in 2012 from a different Toyota dealer. That's another story as this is a service dept review, although I will say I'd never buy a car from these guys (terrible experience) but they are close to my house so the service location is convenient. First few years, service was great!! I had the best guy! I can't remember his name but he was awesome! Honest pricing, up front about costs and what was included, never tried to upsell me on a higher service. Was really honest about repairs and what could wait and what maybe shouldn't. I always felt like he was looking out for me, not just trying to sell some extra service. I would rave about him! I always make my appts online, the website pulls up my records and lists all the service options I have, I check the box for the service I want and I schedule the appointment. Easy peasy! Then I bring my car in one time and my normal guy is not there. Looking back, he probably wasn't making a sales quota or something. They told me he didn't work there anymore. So this new guy starts giving me a crazy price quote for my service and I'm like wait, that's not what I wanted, I picked the service I want and he starts going on and on and upselling me and I don't know a lot about cars, so I'm like ok I guess. A $150 service is now well over $400....like what?? And then afterwards I look at what they did and they didn't "do" anything!!! Move the floor mats around and "check" a bunch of random crap! I just wanted an oil change and fluids topped off. My car runs GREAT, I don't need a lot of add ons. I think ok that's not gonna happen again! I'm going to stick to my guns! But it did, it happened several more times! I told you in the beginning, I'm a glutton for punishment! Each time they sell you on some "enhanced service" and it's a rip off!! I don't think they even look at what you checked you wanted when you made the appt. If there is something wrong with my car I'll know, CAUSE IT WONT WORK! They make you pay hundreds and hundreds of dollars so they can spend time LOOKING for something to be wrong, or slightly worn out, so they can charge you even more!!! And they will make you feel bad about it too!! So bad!!!! One time I flat out told the guy, I only have x amount to spend on this service and he was shaming me! Made me feel so bad! I started crying in Target when he called me to give me an "update" on my car. You might be thinking...why did you wait so long to write a review? Because I don't like writing bad reviews! I did email their customer service a few times and leave remarks on the after service survey they send out. But, today was the last straw...I had to write a review. I been putting off service because I hate them, but it's time and again it's close and convenient and they have all my records, which probably say "sucker" at the top. Once again I schedule my appt online and I check the service I want (see photo) $175. I like that this service says "check brakes" because my brakes were a little squeaky the other day and I do want them checked. It's probably time. I send my husband today to the appt with my car cause he's off and really I'm just SO OVER THESE PEOPLE AND THEIR CRAP, and I think maybe they won't do this to my husband. WRONG!!!!!!!!!! My husband messages me and he's like ok it's gonna be $641!! $641??!!!!!! I text back and I said "is that with new breaks?" and he said no just for the service! Suffice to say I went insane! Again the upsell from a $175, 110,000 mile service, up to almost $700!! I'm done! Really done. Last time. We want a new car too and I can tell you where I won't be going! It's sad cause I love a Toyota! Beware! They will upsell you on the most expensive service that does NOTHING but "check stuff" and they don't even act like you have options. Be stronger than me!! Stick to your guns! Or, just go somewhere else. Oh and the guy in another review that mentioned the coupons...it's all true!! Why do they even bother sending them out. In the 10+ years I've been going there a coupon has never worked! UPDATE: My hubs just left there. $136!! Looks like he held firm with the initial service I wanted AND maybe he got a coupon or they felt bad for him that I went insane...lol I'll still never go back!! read more

Dublin Toyota - Car Dealers Near Me - Dublin, California

Worst car buying experience of my life. Came in with wife, kids, etc and took a Prius for a test drive. Sat down and the sales person put down a piece of paper with 4 squares. Having done this many times before I told him we don't need to do this. "What is the Out the Door Price OTD" for the car" I asked. I was pre-approved or could do financing through them and both me and my wife have credit scores over 800. All he wanted to do was to talk about monthly payments. I kept asking him. What is the OTD. This is what he told me and when we walked out. "I can't tell you that because then you will take that price somewhere else and get a better deal" Mind boggling logic. Update: I am in the market for another Toyota and I will shop everywhere but here. read more

Had an inquiry about a camper topper on a vehicle they had for sale The salesman asked the sales department if they could sell the camper topper He gave me a call back which was great. But he also got off the phone with me so fast rudely. I was going to inquire about possibly trading my 2023 Toyota Tundra But I wasn't worth his time. So just to let you know I purchased a brand new 2026 capstone from another dealer who treated me with a lot more respect. I also bought the extended warranty The paint protection all the bells and whistles in the finance office. Another missed opportunity for Dublin Toyota. Take your business elsewhere. read more

Today (2/6/26) I took my 2019 Toyota CHR to Dublin Toyota for a 30,000 mile tune up. It was easy to make an appointment. I was in the area on Wednesday and simply walked up to talk with Nick Scott. Nick was very accommodating and we scheduled today's appointment. While conducting the multipoint inspection, the technician discovered the front brake pads and rotors needed replacement. I approved the work with Nick. All the repairs (tune up, oil change and brake job) took about 3 hours. I was well pleased. The staff at Dublin Toyota were friendly and welcoming. I'm definitely taking all my Toyota vehicles to Dublin Toyota for all my service needs. You won't be disappointed. read more

The hubby got a new bZ4X. He's been eyeing one for about a month, next was inquiring about it and talking to Bobby M. here at Dublin Toyota. There hasn't been a lot of inventory for the bZ4X but Bobby has kept us informed when they get any on the lot. Well, our persistence paid off. The hubby walked in to see if he could negotiate a deal - after about 30 min, they came up with an agreement so he was able to drive it home. Thank you, Bobby for your patience with my husband and your great service with a smile! read more

Dublin Toyota - Car Dealers Near Me - Dublin, California

I had a great experience working with this auto representative. They were professional, knowledgeable, and genuinely focused on helping me find the right solution without any pressure. They took the time to answer all my questions clearly and made the entire process smooth and stress-free. Their honesty and attention to detail really stood out. I would highly recommend them to anyone looking for excellent customer service in the auto industry. Dublin Toyota services Sohail- Salesman Lance- manager Matias- finance read more

Dublin Toyota - I had a great experience working with this auto representative. Dublin Toyota Sohail- Salesman Lance- manager Matias- finance - Car Dealers Near Me - Dublin, California

I've been taking my Camry for service here since I bought the car also at Dublin Toyota. I have not had any complaints to any assigned service advisors. I usually go in with an appt and they check me in fairly quickly. They text me when my car is ready and I'm able to pay via link that is sent with my invoice to review. When I go pick up my car, I'm usually in and out in less than 10min. Everything is done with no issues. read more

Well , the coupon come with the VIN number, I don't know what you mean! And this is not the first time they do the same thing!!! read more

Dublin Toyota - Coupon - Car Dealers Near Me - Dublin, California

Like everything else in the world, the places I used to visit no longer have good service. We brought our car in (with an appointment) at 9:30 for an oil change hoping to perhaps get it done within a few hours. The service person obviously wanted us to buy their overpriced tires and we said no, which changed his whole demeanor. We were quoted 1:30 finish time. That's fine. However we didn't get any communication until 2:30 that it is finished. That's fine. I asked for the shuttle to pick us up. It took them an hour and a half to get to our apartment. Mind you, it only is a 5 minute drive to our apartment. We got at the dealership at 4 and we pay and it takes them 45 minutes to bring our car up. And there's only one customer there. When we got our car, it was scratched deep in two spots where the bumper is. Thankfully I took before and after photos, and I will be sending them to Toyota corporate. It's amazing how snake like and scummy dealerships are when you won't buy their overpriced tires. They don't handle your car well and make sure you wait the maximum. Never buy a Toyota from this dealership. And never take your car there for service either. read more

Arrived at Dublin Toyota. Saw lotsa cars on lot, new & used. J. drove by on a mobile cart, showed me what was available new & used. 2024 accords short, price not negotiable. 5.9% interest. Looked at hybrid accord & a gold 2016 camry 80,000+ miles @16,000+. Thinking it over. Got call a few days later, was informed front office ready to make a deal. I said "too hot". J: "only 85" me looking at 95 in a few hours. Declined to go unless it got cooler. Looked up value of 2016 camry again on Kelly Blue Book. Around $10,000+. Decided not return call. read more

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Charged $660.79 for a 60K service package on a 2019 model with only 2,134 miles.Dublin Toyota completely took advantage of my low-mileage car by blindly charging me for a "60K Interval" menu package based purely on the calendar year. While I agree with basic time-based items like the engine oil change or air filters, they packed my bill with unnecessary labor, fake flushes, and deceptive upselling:Transmission Fluid Drain/Refill: Performed at 2,134 miles. Toyota WS fluid is lifetime under normal driving and does not expire in 7 years.Throttle Body Cleaning: Cleaned an engine with only 2,134 miles on it. There is physically zero carbon restriction or buildup to clean.Unnecessary Protection Additives: Charged for cooling system protection and battery service kits ($50+ in parts). Factory Toyota pink coolant lasts 10 years / 100,000 miles.Deceptive Brake Inspection: The tech noted "Rear Brake Shoes Remaining: 4.0mm." New factory brake shoes start at roughly 4-5mm. Listing this without context is a transparent scare tactic to manufacture a future repair.The legitimate age-based maintenance I needed should have been under $200. Dublin Toyota charged me $660.79 in labor alone for predatory, non-factory required flushes. Check your owner's manual before bringing your car here. read more

Dublin Toyota - Overpriced - Car Dealers Near Me - Dublin, California

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We just got our Crown Signia yesterday. Our salesman Soleil was wonderful. Very nice and worked his butt off to get us the price we needed to be at. Lance helped us in financing and completed our paper work. Ultimately we had a great experience. Every time I go to Dublin Toyota, I get great service, they're never too pushy and considerate of my asks and needs. Special shout out to Kaden. He helped us recently as well and was incredibly kind and informative. read more

Even in this tough economy, this business is charging $5000 markups in their vehicles, which are already $50K + !! Don't understand how greedy can a business be ? Such mark ups should be illegal and customers should stop entertaining such practices. Shameful. read more

Very disappointed with our experience with Dublin Toyota. We purchased a Jeep in May 2026, and the tags were already expired. We are now in August and still have not received the current registration or valid tags. My wife and I have contacted Lucas Bentancur several times, and multiple messages have gone unanswered. The last time we spoke with Lucas, he told us he would contact McKayla, who handles the DMV/registration department for Dublin Toyota. Unfortunately, McKayla has also failed to respond to our messages. We have been patient and have made multiple attempts to get this resolved, but after several months, we are still left without our current registration. We purchased the vehicle in good faith and expected Dublin Toyota to handle the registration process in a timely and professional manner. At this point, we simply want a response and a resolution. Three months is more than enough time to get registration completed. We hope Dublin Toyota will finally take responsibility and get this matter resolved. read more

Had an issue with multiple dash lights - including 'check hybrid system' - had vehicle towed to Dublin Toyota. They diagnosed the car and replaced the 'motor control module' - my car was under 150K miles so it was covered by warrenty. Thank you toyota for standing behind your vehicles - and thank you Dublin Toy. for not trying to gouge me. Very impressed. Highly recommend DT for any service you may need. read more

I would give zero star if I can. Key point: I am pretty sure they are discriminatory if you are not white. The implicit vibe is a diehard Trump Red institution. Here is what happened. Some time ago my spare beater car from CT (I relocated from there to CA), a prius finally broke down with an axle and catalytic converter problem. Now, in California, the Cat has to be OEM or cannot pass smog otherwise. That alone is a $2000 dollar parts job along with everything else. In all, a fair price to fix all the problems would have been about $6000 or so, and with it being a vehicle of particular emotional significance I opted to seek a place to fix rather than scrap and buy new. Lorenzo, the service department/customer service sales head sweet talked me on the phone to gain my confidence which led to me towing the car in. Indeed, a great salesman he was... He assigned to me this poodle looking guy called 'Billy' and said he was good (Lorenzo told me to spot him for looking like a bulldog-his words not mine) . Turned out, the assigned service rep was a greedy money vampire and arguably discriminatory (I am Asian). He assumed I would not be willing to spend on the car...or something else (maybe he had bad prior experiences with people of my ethnic background? One can only guess), even though when on the phone with his boss Lorenzo, I made it clear that this beater car was one of special meaning and that to make it run again, I was genuinely trying to figure out all its problems. Ok, so for a multi-item ticket that is legitimately, fairly worth about $6000 or so parts and labor, this "Billy" put me last in the waiting line to be serviced till everyone else is done, and jacked up the normal price by approx. 60%+ per line item. Thank god I have friends that work in this business so I knew what the right price range is. Moreover, this guy was basically hounding me to pay or move the car out from day 2. Nonstop calling, and absolutely ZERO patience in explaining what the causes to the issues were. When I asked, he hung up on me mid conversation. If I could sum it up, the attitude would be this one line, "give me all your money quick or get the f- out." Turned out, in the sales coordination, "Billy" had a miscommunication with Lorenzo and missed out on the part where Lorenzo promised me the customer, prior, that he was willing to let me put the car in the lot for 30 days as they worked on figuring out all the problems. When I circled back to Lorenzo to clarify, this "Lorenzo" then basically adopted the same attitude as "Billy" to keep consistency probably thinking he already burnt the customer so didn't bother to care..when I explained on the phone what happened, this "Lorenzo" started lecturing/blaming ME the customer, and was just inches away from cussing me out; making it known very explicitly that it be likely I may have to bring the car back from shoddy service if I moved forward. Folks, BEWARE of this joint. THEY ARE GREEDY. THEY JUDGE YOU AT THE DOOR. AND THEY ARE COMPLETELY DISHONEST DEPENDING ON WHO YOU ARE BUT ARE REALLY GOOD AT GASLIGHTING TO DUPE YOU. If you don't already have friends in the business like I do, do yourself a favor: before you even consider going to them, go to Autozone and borrow their free car scanner (yes they offer this service - just ask) and read the codes for your car yourself. Then, simply google it, use google AI, and if you are tech savvy enough, go on to Claude, Gemini, or ChatGPT (Claude is better) and put in the car code the scanner gave you and ask AI exactly what could be wrong, what ought to be the fair price for fixing that service for parts AND labor at Dublin Toyota or a similar dealership in the region. Also ask it what ought to be the right procedures for fixing that problem. You will see for yourself just how "honest" these snakes at Dublin Toyota Service Department really are. This is how they run their business folks, by jacking up the parts and service fees. Whatever they can get away with, or to snuck in extra unnecessary procedures along the way, is the cut/commission that their service reps get. DON'T BE STUPID. read more

Stereotypical pressure dealership that tries to sell whatever car they have in inventory vs listening to what the customer wants. Been here a few times since I live very close by, but the results are consistently disappointing. Service and parts centers are no better. Received a free oil change for my car (that I bought at another dealership) and I made the mistake of coming here. The service manager was condescending and dismissive. It's a free oil change and yet they managed to act that poorly. Also bought some touch up paint, and the paint does not match. Don't bother to come here. I now buy my parts down the highway and drive 12 miles to avoid this dealership. The other dealership treats customers much better IME. read more