I would like to start my review by saying that I have never owned a cat, a dog, a rabbit, an…read moreelephant:-) not even a fish. Unfortunately, I have never experienced the pleasure of owning some type of an animal. Thanks to mama Flora. She had always injected the fear in me. Not to get close, it will bite, attack, harass.. I have few friends that do own dogs and cats. One of my friends wanted to go check out this place and see if she could adopt a cat and replace the cat that she had that passed away 6 months ago. She couldn't wrap her head around the devastation of losing her cat Katy. With that being said, she asked me to go with her to this animal shelter and see if she could adopt a new cat. I agreed and went there like 2 weeks ago. There was this one cat that she instantly fell in love with, did all the paperwork with their staff, got all the information pertaining to the vaccines, immunizations, medications, & vet information. All the employees were caring, nice professional and helpful. The shelter was nice and clean. Established in 1903. They also do dog training, have pet supply store, animal control, workshops & kids programs. She had tears of joy in her eyes after adopting her new cat and named her after her late cat. For me, all this was new. Who knows, maybe one day I will adopt a cat and give it to my mama and she will get used to the animal.. hours of operation are 9:30am-5:30pm. Seven days a week. We parked outside and don't know if they have parking or not. The entire process was quick, fast, effortless, and seamless. Good luck to my friend & to her new cat!! Thank you staff at this adoption rescue center and Pasadena Humane!

I'm extremely disappointed with Pasadena Humane. I found two…read morehatchlings after discovering their mother and two other babies had already died. I did everything I could to care for them for 24 hours, but I knew they needed proper care and expertise to survive. I reached out explaining the situation, and while waiting for a response, my boyfriend brought them in--because what facility would turn away clearly vulnerable, dying animals? Apparently, this one would. We were told they needed "proof" that the mother was dead. That alone was shocking and honestly upsetting--what more were we supposed to do, bring the deceased animals with us? In a situation where time is critical, their lack of urgency and compassion was incredibly frustrating. Thankfully, we ended up driving all the way to Malibu to a nonprofit wildlife organization that didn't hesitate for a second to take the hatchlings in and give them the care they needed. I'm relieved we didn't leave them here. The birds survived and are on their way to thriving, and I truly don't believe that would have been the outcome if we had trusted Pasadena Humane.

I had the pleasure to volunteer for this organization for a year and let me tell you UHA has the…read moremost kind and friendly people I've ever met in my whole life! UHA is a group of volunteers that spend six-eight hours on SATURDAYS! at the shelters taking great photos to enhance the beauty of cats dogs bunnies birds you name it. They have saved cats dogs from the shelter they take in injured old blind no exception. If you're looking to adopt UHA is your rescue has wonderful pets looking for a sweet home and if you're not ready to adopt try fostering you won't regret it.

I've been volunteering with United Hope for Animals for about a year now and have had many positive…read moreexperiences. Rescuing animals is not for the faint of heart, and comes with a lot of dirt, heartache and possibility of illness. Fortunately, the people who run the group are willing to overlook all the obstacles and still help the poor creatures who desperately need them. I have helped them photograph dogs, worked adoption events, fostered dogs and am now fostering cats, and know that the good this organization does far outweighs any negatives. I would not hesitate to recommend them to anyone who wants to volunteer, but this type of work requires a lot of strength and determination to help those who need it most. The joy of helping saving a life is the best feeling in the world.

Stepped into this heavenly pet store w/ some friends today & we felt like we were in a Disneyland…read moregift shop but for pets!!! The many brands of wet food / dry cereals for the paws in your life! Annnnnd my wordy... the toys, bday pet gifts, and outfits for every season! I could go on & on. I was amAzed at every corner of this store. Marcella greeted us at the cash wrap station & we immediately signed up for membership! Cannot pass up a special deals day. Lol We were even encouraged to bring our pets into the store next time so now I just want to start asking neighbors if I can bring their pet into the store as a field trip. Haha Honestly enjoyed the store & I will be back at feeding times for the koi fish in the pond. Those koi's were such a tranquil friendly vibe.

This place has become incredibly frustrating. I have been in the shop five separate times, and not…read moreonce has anyone asked if I needed assistance. Customers are left wandering the store while employees sit behind the counter eating and socializing with one another. When the shop was located across the street, the staff was attentive and welcoming. The difference in service now is disappointing. During my most recent visit, there was an employee with dark hair standing behind the counter while the entry alarm clearly signaled that customers were coming in, yet no acknowledgment was made. At this point, I would recommend saving your time and choosing another option.

We got our Australian Labradoodle, Enzo, from Adam about three years ago, and it's been a great…read moreexperience overall. Adam really knows everything there is to know about the breed, he always gets straight to the point and gives solid advice when we've had questions--whether it's about Enzo's diet, care, or general tips. You can tell he truly cares about his dogs and wants the best for them, even after they go to their new homes. Enzo has been the perfect addition to our family, and we're really grateful we found Adam as our breeder.

everything went well. Adam Ford is local and very accommodating. Our new puppies are scheduled to…read morebe delivered this weekend. We are very excited to get them.

Man, CatCon at the Pasadena Convention Center was disappointing. It's $50 per ticket, and you still…read moreneed to pay for parking, which is hard to find if you don't come early. There is no food court here, and there are no chairs or tables to sit and rest. Every vendor who gave freebies had a line, and some were very long and not worth the wait. There was a fair amount of vendors/name brands and a ton of small businesses selling their products. Honestly, I think I was mainly upset at the fact that tickets cost so much and there wasn't much to see. They only took up two halls that you can pretty much walk through in less than two hours. There were guest speakers to fill in the time, but again, $50 is a lot for what you get. The Humane Society was there with a lot of kitten adoptions, and their line to get in was long. It was also a bummer to see that many vendors did not have an actual cat at their booths. Many of them used stuffed animal to represent a cat using their products/furniture. I get that having actual cats would create more work for them to keep an eye on, but this is a cat convention after all... I would have liked to see more live cats. Overall, I tried it and probably won't ever come back.

Last time my nieces were in town, they read about CatCon and insisted it be a fun LA activity we…read moredo, lol! Well, it was quite disappointing actually on a number of levels and I love me some furry everythings but CatCon is not the vibe. As mentioned, we all donned our cute little ears and drove out to Pasadena with our $42 per adult tickets and we had 3 adults plus two kiddos (free admission under 12). We arrived then had to pay an additional $12 at the parking garage. Upon arrival at the 10am opening, we then waited in the General Admission line for about 90 minutes in 90+ non-shaded, non-expected so people were going down around me from heat stroke without water & air, Pasadena sun. Listen, all this is part of a Con right? Such is the life of an attendee! BUT~this was not a Con at all. Had the payoff of spending $150 to wait in such torrential conditions been worth it as it as at a proper Con, I wouldn't rate it so low! And mind you, the two stars is just because----cats. But this was no proper Con -I don't know what this was but it had nothing at all worth paying an admission price to enter. Once inside the venue, there were just shops and additional paid meet & greet with internet cats then adoptions. But what's crazy even with only those minimal things - I couldn't attempt to buy anything or see anything as the line for seeing any cats was another wait once already inside. Lines for EVERYthing not just meet and greets, it was truly bizzare. It was so packed with nowhere to go and nowhere to squeeze through and absolutely nothing to do, anxiety inducing after standing for 90 minutes in 90 degree weather to be packed in like that with nowhere to sit. This can't be called a real Convention at all - it's so bare minimum with no talks, discussions, panels, like nothing free without a wait included in the expensive ticket price. Like literally nothing if you did not wait for at least 30 minutes which makes no sense at all! We had a Cat Festival back on Chicago that ate and CatCon in Pasadena surely does not.

Really friendly service. They are great with dog grooming and all the workers are nice…read more Just an FYI if it's your first time bringing your pet for a dental cleaning... they do an examination that costs $45 and if they find something wrong they may not be able to proceed with the cleaning. So for anything you notice that may be off, weird odors in the mouth, etc, an option is just to check it out with your primary vet to save some time. Just want to give y'all a heads up.

i want to preface this by saying i am a nervous wreck whenever i leave my dogs with anyone besides…read morefriends and family, so finding sitters / boarding we trust has been an ongoing struggle, especially for two dogs. my babies rosie and hank have been going here for the last few years, and we've really come to love and trust this place. hank is a super friendly goofball who always acclimates to groups easily, but rosie is a little nervous gal so she takes a bit to warm up to the group. sometimes i'll watch her on the doggy cam and she'll just be sitting in a corner watching everyone play. but after a few days, i've watched her get used to her new dog friends and even start playing! i don't think that would be possible without the owners and staff creating a caring and warm environment for them. also once i checked the cameras and i saw someone sitting on the floor while all the dogs piled onto them and it was the funniest / sweetest thing i've ever seen. a massive cuddle pile full of happy dogs with wagging tails. they won my trust completely after that. thank you for creating such a wonderful environment where both animals and their owners feel safe and cared for. it's a rarity in this world!

Lady who I spoke with on the phone was extremely rude and disrespectful, I had called to ask if you…read morecould take a dog home for a day to see if their the right fit for our family and she immediately told me that was stupid. She said if you wanted to see the dog you could go there and that's it, I can understand if it's policy that they can't do that however there was ab ZERO need for the rudeness from my one simple question, would suggest a new receptionist.

Rose and Pryssla are soooo extremely caring. We rescued a Jack Russell wire hair terrier 9 months…read moreold . He now is a year and he is just precious. Rose was so knowledgeable. We now board our Scruffy with Rose and he is like member of their family. I read some previous reviews now and as far as the questions Rose asked...she was mild compared to other rescues. She spoke to me on the phone --none of this hiding behind texting. All of her advice was correct re our sweet dog. Thank you Furry Canine Rescue!!

I have had such good experiences with Mutts and Moms beginning with my dog I adopted from them in…read more2009. When he passed at a ripe old age after a long and happy life in my home, I did not have to think twice about where I would look for a new companion when I felt ready. It has now been many years again since the last adoption, and I know I would return again when the time comes. I see that there have been multiple news items slandering this business and Marina as a person, which I think is ridiculous. I have found her and her practices both completely fair and empathetic. She cares about and remembers these animals even after many years away from them, and has always gone above and beyond offering a hand (even offering boarding if needed for a vacation!) F the haters, if I may say so.

"I posted a review about this deceitful rescue on 10/31/20. After a 5 month long legal battle I was…read moreable to recover my dog in May 2021, that I adopted from M & M in Jan 2015, after discovering Marina had taken her back in Dec 2018 and hid her from me for 2 years then rehomed her through her friends rescue in San Diego. As a result of our settlement Baktis will now have to alter how she does business. If she is contacted over a lost dog she homed, she has to contact the parent within 24 hours, according to public parts of the settlement in the case. She also can't re-home the found dog without a neutral party or Animal Services overseeing the matter. Lastly she must give up the #1 Primary- Owner position on the microchip of any dog she adopts out. If she doesn't, contact Ryther Law (jill@rytherlawgroup.com ) because she is breaking the terms of her agreement. You can read about this story at "The Absurd Drama Behind a Notorious Pasadena Dog-Adoption Honcho (thedailybeast.com)"

I want to buy a kitty for my mom to keep her company at home, my friend referred us to Jessica from…read moreRagdolljjsweeti, Jessica is experienced and knowledgeable about different type of cats, she helped and explain to us different type of kitty that is best for us. Moment my mom saw the Ragdoll kitty from Jessica's place, my mom fall in love with the kitty, kitty is so cute so playfully, we brought the kitty home after Jessica helping done with all the shots. Now we had kitty for whiles the kitty healthy and playful, my mom love the kitty so much, we name the kitty Mochi, because she is so fluffy and soft, our family love her so much, thank you Jessica for helping us choosing this lovely kitty, we loved it.

We adopted the sweetest little kitty from Jessica this Christmas! Our little Tofu is such a sweet…read moreand gentle girl, we are so happy to have her in our family Tofu is very healthy, up to date with vaccinations, spayed, and also super social and cuddly. She was an adorable purring ball of fluff from the moment we picked her up. I can tell that Jessica takes very good care of her cats and I highly recommend her!