Their website and the sign outside in the parking lot says the shelter is open for stray animal…read moreintake. So tell me why when I showed up with a stray, they claimed they weren't taking in strays and "we've never accepted cats". I'm sorry? I've been using San Gabriel Humane Society's services for more than 40 years. Yes, they've taken in adoptable strays from me. I understand they're under new management now but to lie to me and not accept strays when your social media and the sign right outside says you do? WTF. Thanks for nothing

Had a 30 lb iams kibble for large breed and a bag of dental treats. My dogs are daschunds so I…read morewanted to donate it. Did my research and called ahead to see if they were accepting donations. A lovely women answered the phone and was very pleasant to talk to. I came in and dropped it off and they were very grateful. Even asked if I needed help. The front office was clean and organized. I didn't go to the back to see the animals because if I did, I would have rescued another pet. Don't shop, please adopt!

So happy I found a local self serve pet wash. Took my pug in yesterday and my frenchie today…read more Javier is the best! He's attentive and considerate. Made sure the bath was elevated for ease as my dogs are small. Even warned us of a German Shepard getting blow dried before we got started. They've got all the amenities, from towels, shampoo & conditioner (you're welcome to bring your own) and a variety of deshedding brushes. A literal pet spaw! Today was a different experience, everything was great till the very end. There was a groomer there and I asked if they can do a nail trim, (which I usually do myself or regularly at the vet) My frenchie is a 4 yr old 18lbs dog... a little bit on the hyper side but the groomer lost his patience and had an unnecessary attitude. To the point of claiming my frenchie 'bit him' (He does NOT bite) I was there, my daughter was there, and Javier was there if he needed help to get him settled we were all there. At the same time, if you CAN'T do it, just say so and keep it professional. I mentioned to Javier that I regularly take him to the vet for a nail trim and the groomer's words were "there's also plenty of vet techs to assist in holding him down!" That was unnecessary banter and again if you CAN'T do it, just say so and keep it professional. Aside from that, I WILL def be returning regularly for self service wash because everything else is great! Javier called back to apologize for today's experience so it def shows he cares. 10/10 recommend.

From start to finish, this was such an amazing experience! From the moment I called and spoke with…read moreJavier, to booking the appointment, to meeting Ivan everything was seamless and professional. They took such great care of my dog. Not only was the pricing very reasonable, but my dog came out looking SO good, clean, fluffy, smells amazing, and honestly looking a little too cute! You can tell they genuinely care. They even pointed out things I hadn't noticed as an owner and took the time to educate me, which I really appreciated! I'm beyond happy with the service and will definitely be coming back regularly. Highly recommend!

Called in and was QUIETLY CRYING I fucking sniffled and choked on my words when I said hi and they…read moreimmediately cut me off and responded "I don't do the crying thing" I was told they were trustworthy and reliable and was immediately met with hostility before I could actually speak. They THEN PROCEEDED TO TEXT ME asking if I would have preferred a "fake person" 0/10 stars. Do not recommend.

God bless these people and their mission. If you can, find similar missions near you and donate…read moredontate donate! Dogs have a better chance of adoption if they are clean and medically taken care of. That costs money. I don't come here often because I picture my sweet dog here without me and being sad, lonely. Not a criticism! Donation site: http://2ndchancesrescuenorco.com/donate.html

Lady who I spoke with on the phone was extremely rude and disrespectful, I had called to ask if you…read morecould take a dog home for a day to see if their the right fit for our family and she immediately told me that was stupid. She said if you wanted to see the dog you could go there and that's it, I can understand if it's policy that they can't do that however there was ab ZERO need for the rudeness from my one simple question, would suggest a new receptionist.

Rose and Pryssla are soooo extremely caring. We rescued a Jack Russell wire hair terrier 9 months…read moreold . He now is a year and he is just precious. Rose was so knowledgeable. We now board our Scruffy with Rose and he is like member of their family. I read some previous reviews now and as far as the questions Rose asked...she was mild compared to other rescues. She spoke to me on the phone --none of this hiding behind texting. All of her advice was correct re our sweet dog. Thank you Furry Canine Rescue!!

2025 left me devastated after my two fur babies passed away. I took my time grieving as loosing any…read morepet is difficult. Which is even harder to do when Instagram algorithms keep showing you all the urgent dogs who are at risk for euthanasia. Well it finally worked because I finally decided to drive down to the shelter just to "look." It was so heartbreaking to see so many pets begging for affection and love. What made it even worse was only being able to save one. So how does one choose? Personally, I look for the ones who have been there the longest, the ones who have been returned, and the ones who haven't been networked. Basically the ones that are first to be euthanized. While the shelter provides me their assessment, I have found that it is not always accurate. Which is why doing a meet and greet in the play area is critical in making your own assessment of the dog. The meet and greet is key in planning for what kind of training and schedule the dog will need. I never assume that the dog will be perfect in every way as soon as I bring him or her home. Which is why I plan meticulously on how to successfully integrate this new family member into our lives. Being a veteran with PTSD helps me understand how difficult it is to go from chaos to being home safe again. Which is why patience is important to give the dog as much time as they need to decompress. Then I bring over the dog trainer to give me their behavioral assessment so we can get to work. So who's the lucky dog? None other than a dog I affectionately call Harry because when I first saw him he was behind bars and was underweight. It made me think of that scene from Harry Potter where Ron was telling his mom that Harry was being starved and had bars on his windows. Officially, we named him Dodger formerly known as Zeus! He was returned for not getting along with another dog. That may be true for that previous owner, but so far that has not been my experience. Especially because I did slow introductions and continue to separate as well as supervise any and all interactions. One thing to understand about the adoption process is that they are surrendered for numerous reasons. Owner died, having a baby, no time, bad behavior, homeless, can't afford them, etc. That's okay it happens. If you are new to adopting pets consider fostering first so you can be fully supported before making it official. Or even volunteer if you simply are not ready. Now that I'm an empty nester and after loosing my fur baby I was ready to open my heart to a dog who needed a home. I have all the time in the world to help him thrive and he truly is the best. If you have the space and need a companion, please consider fostering or adopting. So many wonderful animals are euthanized because there's no space. Take the drive down to the shelter and "look." I'm so glad I did. The thought of my dog being euthanized because he had zero interest breaks my heart. My mornings went from depressing starts to so much love from a dog affectionately staring at me from his dog bed. My lonely days are filled with laughter and joy from all the silly goofy antics. Teaching him how to trust again after what he has been through has been healing for the both of us. We make each other feel safe and I am incredibly thankful for him. We saved each other. Thank you to all the volunteers and staff who do their best. This job is certainly not easy, but I'm grateful for you all.

There are so many dogs here -- and honestly, it's the same situation at almost every shelter right…read morenow. They're all over capacity and doing their best with what they have. This shelter recently extended their hours, which makes it a little easier for people to visit, donate, and hopefully adopt. When I was there, I watched the front desk staff handle a very tough situation. A woman wanted to adopt, but the staff recognized her and knew her past adoptions ended badly -- dogs had gone missing, died, gotten stolen. She didn't allow the adoption, and I respect her for that. These staff members have a hard job. They spend all day surrounded by scared, stressed dogs barking nonstop. They clean, they deal with emergencies, and they watch animals struggle because people failed them. Truly, mad respect for the people who show up to do this work every day. There's a donation box outside, so you don't even have to go in to drop off items. There's also a small play area, which is nice, even though many of the dogs are still so scared. None of them are here because of anything they did -- they're here because someone else let them down. Some kennels had fresh poop, and it's simply because there aren't enough staff, enough funding, or enough volunteers. If you can volunteer, please consider it. The easiest way is to talk to someone who already volunteers -- they'll help guide you. The staff and volunteers I saw were working nonstop and doing everything they could. They deserve so much appreciation. And I really have to highlight Tom Kiesche, a volunteer. He is an absolute powerhouse. I've followed him on Instagram for a while, and he goes above and beyond for these animals. He posts photos and videos of the dogs, writes about them, and helps them get seen so they have a better chance at finding homes. He even attends city meetings and speaks up for animals who don't have a voice. He's truly an angel on earth, and this shelter is so lucky to have him. I didn't get to meet him because he was busy, but I saw him hard at work, and it was inspiring.

Modernized facility. Wonderful staff…read more Well thought out ans seamless adoption process. It is much quicker and more efficient than Pasadena SPCA location. I recommend this location by a mile. They ha e lots of perks that make add value to your new pet adoption, such free initial pet food, coupons (significant diacounts), as well as very reasonable pet insurance. Thank you for helping my wife and I through this process.

Customer service is horrible. The receptionist Stacy had attitude taking the phone calls…read more I had to hang up on her after how unpleasant and unhelpful she was. The customer service made our entire experience horrible. We had to reschedule an exam and pay double the fee because the staff had horrible communication and they don't care to help clients. We took our pup to a surgery appointment and we were nervous the medical staff would be just as bad as the staff in the reception area. Luckily my pup is fine. But a poor lady went inside asking for help and they told her to go online and figure it out on her own. She was so confused and asked me for help. She said the ladies were "groceras" aka rude! Horrible staff at the front.

Update: I still love their staff, pet food and treat selection, and their pet wash station! They…read morejust switched shampoo brands for their wash station and I am still very satisfied :)

Centinela has been a life saver! As you can imagine having 3 dogs can be chaotic, and expensive to…read moretake all 3 to the groomers regularly. Thank God centinela has a dog wash station! It makes keeping them clean so much easier. Not to mention the staff is always so helpful and friendly! Big shout out to Michael, who is always so knowledgeable!

Really friendly service. They are great with dog grooming and all the workers are nice…read more Just an FYI if it's your first time bringing your pet for a dental cleaning... they do an examination that costs $45 and if they find something wrong they may not be able to proceed with the cleaning. So for anything you notice that may be off, weird odors in the mouth, etc, an option is just to check it out with your primary vet to save some time. Just want to give y'all a heads up.

i want to preface this by saying i am a nervous wreck whenever i leave my dogs with anyone besides…read morefriends and family, so finding sitters / boarding we trust has been an ongoing struggle, especially for two dogs. my babies rosie and hank have been going here for the last few years, and we've really come to love and trust this place. hank is a super friendly goofball who always acclimates to groups easily, but rosie is a little nervous gal so she takes a bit to warm up to the group. sometimes i'll watch her on the doggy cam and she'll just be sitting in a corner watching everyone play. but after a few days, i've watched her get used to her new dog friends and even start playing! i don't think that would be possible without the owners and staff creating a caring and warm environment for them. also once i checked the cameras and i saw someone sitting on the floor while all the dogs piled onto them and it was the funniest / sweetest thing i've ever seen. a massive cuddle pile full of happy dogs with wagging tails. they won my trust completely after that. thank you for creating such a wonderful environment where both animals and their owners feel safe and cared for. it's a rarity in this world!

After going to Cat Con for sometime and always seeing Centinela as a vendor that was super generous…read morewith their coupons and freebies, I was glad to see one sort of closer to me. I used to go to a clinic and saw that this location was nearby and went to get some goods. It's definitely more cat and dog based of a pet shop, but they have some neat things like anesthesia free teeth cleaning services and a dog wash station. Sadly nothing for us exotics owners (many such cases), but my brother does have a cat at home so I got him some treats. I'd probably be more of a frequent customer if they were a bit closer but they have a decent selection of treats, toys, supplies, and standard food and litter. I can't comment on the dog stuff, but there was more Churu flavors here than I have seen at other pet stores. Not bad!

This was a great experience in customer service. Upon entering, I was greeted right away. I was…read moretold what the promotion was for the day. After about 3 to 5 minutes in a store somebody followed up with me and asked if I had any questions or needed help. They have a great selection of raw dog food, organic, and all natural food. They store was clean and organized. They have a parking lot and there's plenty of room to park.