Had a 30 lb iams kibble for large breed and a bag of dental treats. My dogs are daschunds so I…read morewanted to donate it. Did my research and called ahead to see if they were accepting donations. A lovely women answered the phone and was very pleasant to talk to. I came in and dropped it off and they were very grateful. Even asked if I needed help. The front office was clean and organized. I didn't go to the back to see the animals because if I did, I would have rescued another pet. Don't shop, please adopt!

Their website and the sign outside in the parking lot says the shelter is open for stray animal…read moreintake. So tell me why when I showed up with a stray, they claimed they weren't taking in strays and "we've never accepted cats". I'm sorry? I've been using San Gabriel Humane Society's services for more than 40 years. Yes, they've taken in adoptable strays from me. I understand they're under new management now but to lie to me and not accept strays when your social media and the sign right outside says you do? WTF. Thanks for nothing

We adopted a dog from the shelter, and she is the sweetest little girl we could have ever hoped…read morefor. Thank you so much to the shelter for the quick help and smooth paperwork process. The total cost was only $48. She has been renamed Luna, and she is now a full and beloved member of our family.We always together sleep, cooking, go to store and always she fallow me my sweetheart We absolutely adore her to the moon and back

Very racist run shelter, shame on you! Our good friend came to get a kitten on Saturday, they told…read morehim adoptions don't start until 12pm. He asked if he could Have priority for the kitten and they said yes (he is African American). Our friend came back at 11:40 (20 minutes early- before they said adoptions were available ) and they gave a kitten to a couple who are not of color. Shameful and despicable Burbank Animal Shelter! We thought this city represented better than this, but apparently not!

Wonderful rescue with dedicated volunteers. Definitely check it out for your next cat.read more

This review is so long overdue! I initially started fostering two 6-month old kitties Miguel and…read moreLaci. I immediately fell in love with them and adopted them as my own. The process was very straightforward and easy. These cats are such a HUGE if not the most important part of my life and Leslie and Morgan were so helpful the entire time!!! They are now 2 years old - happy, healthy, and thriving. They are the sweetest babies and I love them! I chose to keep the names they had at Sante D'Or because they just fit their personalities perfectly :) Super happy and blessed to have heard about them!

Food is always great and staff friendly . Labor Day at Umi is great tradition. Lots of selection.read more

Came across this rescue on social media and wanted to volunteer. I got in contact with the right…read moreperson and began to strategize on a schedule and I was communicative with appropriate time too but conflicts began to occur. I had a scheduled volunteer day and time and woke up on time to go and i texted POC to confirm and they told me that the other volunteer wouldn't be in (if i didnt confirm with a text i probably would have shown up without notice) and i reached out to schedule another day and received no word. I would say i am fairly patient and understanding person with rescues because they are so busy but i would recommend for this rescue to have a dedicated staff member to help volunteers and have a calendar put together and just be better organized. I unfortunately wont be volunteering here anymore. They are doing good work but im bummed because i did want to volunteer here but as a person that values organization it just didnt fit.

I have watched their adoption process very closely when my step daughter tried to adopt, and I can…read moresay they follow the rules when it comes to adopting. People who complain that they are not easy to deal with are folks who do not understand the adoption process is as important and should be as strict as when adopting a human baby. The DeGeneres case was blown out of proportion, Ellen did not follow the rules and transferred the pet to another person, just like a piece of property, and clearly in breach of contract. Animals are not a piece of property, they are living beings who deserve the utmost consideration and protection. Mutts and Moms does that. IF you want to adopt and think they are hard to deal with, be glad. They are doing their job. I only wish all rescues were as thorough as Mutts and Moms. Here is a great article that summarizes the Ellen case and outlines the legal rights of transferred animals and how they should be classified as "Adoptions" http://www.animalsheltering.org/resources/magazine/mar_apr_2011/law_forum_avoiding_adopter_roulette.pdf

Shame to the Mutts and moms that they didn't let the kids keep the puppy that Ellen degenera's…read moreAren't they in business to place animals. Come on at least take papers to them go see the love that they are giving this animals Shame shame. I will never ever do business with them. Was thinking about going out there to adopt a loving dog/ puppy They should be closed down

Great Dog Rescue organization that trains and adopts out dogs who are in desperate need of finding…read moreloving forever homes. Contact them through their website for information. Help save a loving dog's life!

These people are saints! I appreciate what Ingrid and the team at PCDR did to rescue my sweet…read moreCeleste. She has been an absolute blessing to our home. Ingrid really makes sure the adoptive home is a good fit before she adopts any of the animals out. Even if it means a lot of extra work for her, she doesn't hesitate. I can't imagine what goes on behind the scenes to make sure these animals are safe. I will always be so grateful for the gift they gave our family. We are blessed!! Thanks for rescuing Celeste and taking amazing care of her for the many months my move took. She loves rolling around in the grass and digging up the dirt in HER new yard! Thank you, thank you, thank you!!!

Fur Baby Rescue is a great organization to adopt a pet from! They have all their pets on their…read morewebsite, and they're all at the Los Angeles facility. The adoption process is thorough enough, but not super lengthy like a lot of other rescues. There is no home inspection, but they do ask a series of questions, and as long as they all meet the qualifications of a suitable pet owner, then an appointment is set for a visit at the facility, and if you're ready right then and there, you just need to fill out a few things, pay, and head home with your new pet! As we just did today:D

I didn't adopt a pet from Furbaby, but I attended their open house and was really impressed. The…read moreprocess to meet the dogs was quick, and communication was prompt. After completing the questionnaire, we were invited to the open house. Furbaby is located on the second floor of the "blue house," right next to Westside German Shepherd Rescue. The staff were very thorough in answering our questions about the dogs we were interested in. I was pleasantly surprised by how clean the facility is, it didn't smell like dogs at all, and there wasn't a lot of barking. It's clear they genuinely take great care of their animals. The only slightly awkward part was that other families might be interested in the same dog. In our case, another family came after us, and it was obvious that the dog was a better match for them. It was a good dog, just not "our" dog, but that's part of the process! Overall, Furbaby is professional, caring, and well-run, I'd definitely recommend checking them out if you're looking to adopt.

Arrived to the shelter at around 4:30, an elderly woman near the front desk was very kind and…read moreanswered my questions about a stray cat in my neighborhood. She sent me to the back-most desk (I believe it's labeled Receiving) to ask for more information. There, I spoke to a young man there who suggested I bring the cat in. He let me know she'd be spayed and released. I spoke to the elderly woman at the front again to ask if there were any options to get this cat spayed and put up for adoption. She acknowledged it was a good question, and advised me to go back to the Receiving desk, have a conversation with them, and see if there were any options. I went back to receiving as the elder suggested, but unfortunately I was met by a rude middle aged women who certainly did not want to have a conversation. She asked if I had a question, I said yes and reiterated the situation with the cat. She then condescendingly asked, "Didn't you just speak to another employee?" I confirmed, and just asked if there were other options besides spaying and releasing the cat (as the elder had advised me to do). She was incredibly condescending! She absolutely spoke down to me, as if I did not understand that cats *can* be free roaming. That's common knowledge - but in this neighborhood we have tons of coyotes. I've see so many stray cats go missing overnight only to find furry coyote poop along the street soon after. Disgusting behavior from a person working where literal animal's lives at stake. These employees, particularly this middle aged woman, need to be kinder. No one comes here trying to be a problem, we're here because we care about animals. It was close to 5 pm at this point, so I'm not sure if she was being rude because she wanted to head out for the day - but even that is no excuse. I hope she can recall her grade school lessons from many, many, many years ago and listen more actively, and speak more kindly.

So we came into the facility today 5/10/25 (Mother's Day) around 11:30am, my son and I, and a few…read morevolunteers let us know that if we had any questions to reach out. We said okay and continued looking around. After a bit, I went to the front desk to ask if we could meet one of the cats, Clawdina. A white female staff member with a bun told us she'd be right with us. We waited for quite a while and no one came, so we went back to the cat room and waited some more. At one point, my son and I were standing nearby while she was speaking with another guest. We didn't want to interrupt or seem rude, so we continued waiting, but we were never acknowledged again. Eventually, we just left. It was honestly really disappointing because this was our first time visiting and we were genuinely excited to meet Clawdina and potentially adopt her. We know black cats can have a harder time getting adopted, which made the experience even sadder for us. I completely understand being busy, especially working in customer service myself, but being ignored for that long without any communication felt unprofessional and unwelcoming. A simple acknowledgment or update would have gone a long way. Unfortunately, because of this experience, we don't plan on coming back.