I would like to start my review by saying that I have never owned a cat, a dog, a rabbit, an…read moreelephant:-) not even a fish. Unfortunately, I have never experienced the pleasure of owning some type of an animal. Thanks to mama Flora. She had always injected the fear in me. Not to get close, it will bite, attack, harass.. I have few friends that do own dogs and cats. One of my friends wanted to go check out this place and see if she could adopt a cat and replace the cat that she had that passed away 6 months ago. She couldn't wrap her head around the devastation of losing her cat Katy. With that being said, she asked me to go with her to this animal shelter and see if she could adopt a new cat. I agreed and went there like 2 weeks ago. There was this one cat that she instantly fell in love with, did all the paperwork with their staff, got all the information pertaining to the vaccines, immunizations, medications, & vet information. All the employees were caring, nice professional and helpful. The shelter was nice and clean. Established in 1903. They also do dog training, have pet supply store, animal control, workshops & kids programs. She had tears of joy in her eyes after adopting her new cat and named her after her late cat. For me, all this was new. Who knows, maybe one day I will adopt a cat and give it to my mama and she will get used to the animal.. hours of operation are 9:30am-5:30pm. Seven days a week. We parked outside and don't know if they have parking or not. The entire process was quick, fast, effortless, and seamless. Good luck to my friend & to her new cat!! Thank you staff at this adoption rescue center and Pasadena Humane!

I'm extremely disappointed with Pasadena Humane. I found two…read morehatchlings after discovering their mother and two other babies had already died. I did everything I could to care for them for 24 hours, but I knew they needed proper care and expertise to survive. I reached out explaining the situation, and while waiting for a response, my boyfriend brought them in--because what facility would turn away clearly vulnerable, dying animals? Apparently, this one would. We were told they needed "proof" that the mother was dead. That alone was shocking and honestly upsetting--what more were we supposed to do, bring the deceased animals with us? In a situation where time is critical, their lack of urgency and compassion was incredibly frustrating. Thankfully, we ended up driving all the way to Malibu to a nonprofit wildlife organization that didn't hesitate for a second to take the hatchlings in and give them the care they needed. I'm relieved we didn't leave them here. The birds survived and are on their way to thriving, and I truly don't believe that would have been the outcome if we had trusted Pasadena Humane.

I had the pleasure to volunteer for this organization for a year and let me tell you UHA has the…read moremost kind and friendly people I've ever met in my whole life! UHA is a group of volunteers that spend six-eight hours on SATURDAYS! at the shelters taking great photos to enhance the beauty of cats dogs bunnies birds you name it. They have saved cats dogs from the shelter they take in injured old blind no exception. If you're looking to adopt UHA is your rescue has wonderful pets looking for a sweet home and if you're not ready to adopt try fostering you won't regret it.

I've been volunteering with United Hope for Animals for about a year now and have had many positive…read moreexperiences. Rescuing animals is not for the faint of heart, and comes with a lot of dirt, heartache and possibility of illness. Fortunately, the people who run the group are willing to overlook all the obstacles and still help the poor creatures who desperately need them. I have helped them photograph dogs, worked adoption events, fostered dogs and am now fostering cats, and know that the good this organization does far outweighs any negatives. I would not hesitate to recommend them to anyone who wants to volunteer, but this type of work requires a lot of strength and determination to help those who need it most. The joy of helping saving a life is the best feeling in the world.

After going to Cat Con for sometime and always seeing Centinela as a vendor that was super generous…read morewith their coupons and freebies, I was glad to see one sort of closer to me. I used to go to a clinic and saw that this location was nearby and went to get some goods. It's definitely more cat and dog based of a pet shop, but they have some neat things like anesthesia free teeth cleaning services and a dog wash station. Sadly nothing for us exotics owners (many such cases), but my brother does have a cat at home so I got him some treats. I'd probably be more of a frequent customer if they were a bit closer but they have a decent selection of treats, toys, supplies, and standard food and litter. I can't comment on the dog stuff, but there was more Churu flavors here than I have seen at other pet stores. Not bad!

This was a great experience in customer service. Upon entering, I was greeted right away. I was…read moretold what the promotion was for the day. After about 3 to 5 minutes in a store somebody followed up with me and asked if I had any questions or needed help. They have a great selection of raw dog food, organic, and all natural food. They store was clean and organized. They have a parking lot and there's plenty of room to park.

I've struggled on writing this unfavorable review as I believe people doing rescue work often have…read moretheir hearts in the right place. I like many people have chosen to adopt during the pandemic - a time where many others are looking to provide a home to a dog. I support rescues efforts to chose the absolute best home for each and every animal. My issue with Little Wolf Rescue is with a major lack of communication after leading me to believe I was chosen to adopt the sweet dog I had applied for through LWR. Ariel, who I see people making very lovely comments about here, contacted me to offer a meet and greet with a dog I was so in love with. A dog I was ready to commit to and dedicate myself to meeting his needs. I met him (let's call him Q) and his fosters, who were lovely people, and felt great about it. Prior to that meet and greet Ariel told me the next step after the meet and greet was to contact her and schedule a home check. She then proceeded to post on IG that she had selected an applicant to adopt Q who was scheduled to meet him. Which given the timing and the fact that the fosters said there were no other meetings scheduled, led me to believe I was the one chosen. The fosters expressed to me how much the dog seemed to like me, and that they liked me for the the dog (let's call him Q). I reached out to Ariel via text directly after my meet and greet with Q and expressed my sincere interest in moving forward and asked when she would like to schedule an home check. And no response. I reached out again - no response. I called and left a voice mail the next day with again, no response. I emailed her and received no response. A few days later she posted about difficultly with her phone in her IG stories so I thought perhaps once she fixed her phone she would get back to me to say something. But I received absolutely no contact from Ariel. None! Not even a text to say I'm sorry, we've decided to go with other applicants for Q. Now, I would have been disappointed and likely would have asked why, but found it truly cruel to simply ghost me after inviting me to start the process towards adopting Q. I had already begun to envision him in my life for his life. I was left to ask the fosters if they had heard from her at all. I continued to ask Ariel to just let me know she had received my messages and to give me a sense of timing, or of if she wanted to proceed at all. I did so via IG, text and voice mail, and one email. It has now been over a month, and she never ever got back to me. Most of all, I want Ariel to know that I understand her priority is the dogs in her care, but the humans she invites to meet and adopt them also have feelings and are impacted by her actions. For anyone reading this, I know rescues are inundated with people applying and contacting them non stop. The only reason I strongly feel I needed to write this, is I was selected, I was offered a meet and greet. I did get emotionally invested in Q. And, I did pass up other adoption opportunities while giving Ariel the benefit of the doubt that she would eventually get back to me. So, guard your heart if contacted to meet a dog in this rescues care. They may do what they did to me. Honestly, Ariel, you may want just learn to face people, even if you have bad news for them. It truly was most hurtful not to hear back. I am an adult and can handle bad news, but this... this was just not okay.

I LOVE LITTLE WOLF RESCUE ARIEL KEEP UP THE AWESOME WORK I AM A SUPPORTER FOR LIFE Adopt Don't…read moreShop! I have been dealing with Ariel since December 2015 when I was looking to adopt my first new addition to my family. On 1/2/16, I adopted my first Puppy who was named Cupcake NOW she is Sparx. She is our daughter. We did a meet and greet and my family and I feel in Love with Sparx. Ariel is one of the kindest people I know. She has a big HEART . She LOVES animals and that's an understatement. Everything she does comes from her love of animals. Every time I called her when I found a stray animal she always helped out. All of these loving animals have found forever homes because of her HELP. She always provided food, toys, bowls and great advice. I also deal with other rescues so I am speaking from experience. ATTACHED ARE PHOTOS OF THE DOGS SHE HAS HELPED. OF COURSE THE FIRST 5 or 6 photos are my SPARX. The rest I am sure you have seen on Instagram. #adoptdontshop #littlewolfrescueforlife

Really friendly service. They are great with dog grooming and all the workers are nice…read more Just an FYI if it's your first time bringing your pet for a dental cleaning... they do an examination that costs $45 and if they find something wrong they may not be able to proceed with the cleaning. So for anything you notice that may be off, weird odors in the mouth, etc, an option is just to check it out with your primary vet to save some time. Just want to give y'all a heads up.

i want to preface this by saying i am a nervous wreck whenever i leave my dogs with anyone besides…read morefriends and family, so finding sitters / boarding we trust has been an ongoing struggle, especially for two dogs. my babies rosie and hank have been going here for the last few years, and we've really come to love and trust this place. hank is a super friendly goofball who always acclimates to groups easily, but rosie is a little nervous gal so she takes a bit to warm up to the group. sometimes i'll watch her on the doggy cam and she'll just be sitting in a corner watching everyone play. but after a few days, i've watched her get used to her new dog friends and even start playing! i don't think that would be possible without the owners and staff creating a caring and warm environment for them. also once i checked the cameras and i saw someone sitting on the floor while all the dogs piled onto them and it was the funniest / sweetest thing i've ever seen. a massive cuddle pile full of happy dogs with wagging tails. they won my trust completely after that. thank you for creating such a wonderful environment where both animals and their owners feel safe and cared for. it's a rarity in this world!

Man, CatCon at the Pasadena Convention Center was disappointing. It's $50 per ticket, and you still…read moreneed to pay for parking, which is hard to find if you don't come early. There is no food court here, and there are no chairs or tables to sit and rest. Every vendor who gave freebies had a line, and some were very long and not worth the wait. There was a fair amount of vendors/name brands and a ton of small businesses selling their products. Honestly, I think I was mainly upset at the fact that tickets cost so much and there wasn't much to see. They only took up two halls that you can pretty much walk through in less than two hours. There were guest speakers to fill in the time, but again, $50 is a lot for what you get. The Humane Society was there with a lot of kitten adoptions, and their line to get in was long. It was also a bummer to see that many vendors did not have an actual cat at their booths. Many of them used stuffed animal to represent a cat using their products/furniture. I get that having actual cats would create more work for them to keep an eye on, but this is a cat convention after all... I would have liked to see more live cats. Overall, I tried it and probably won't ever come back.

Last time my nieces were in town, they read about CatCon and insisted it be a fun LA activity we…read moredo, lol! Well, it was quite disappointing actually on a number of levels and I love me some furry everythings but CatCon is not the vibe. As mentioned, we all donned our cute little ears and drove out to Pasadena with our $42 per adult tickets and we had 3 adults plus two kiddos (free admission under 12). We arrived then had to pay an additional $12 at the parking garage. Upon arrival at the 10am opening, we then waited in the General Admission line for about 90 minutes in 90+ non-shaded, non-expected so people were going down around me from heat stroke without water & air, Pasadena sun. Listen, all this is part of a Con right? Such is the life of an attendee! BUT~this was not a Con at all. Had the payoff of spending $150 to wait in such torrential conditions been worth it as it as at a proper Con, I wouldn't rate it so low! And mind you, the two stars is just because----cats. But this was no proper Con -I don't know what this was but it had nothing at all worth paying an admission price to enter. Once inside the venue, there were just shops and additional paid meet & greet with internet cats then adoptions. But what's crazy even with only those minimal things - I couldn't attempt to buy anything or see anything as the line for seeing any cats was another wait once already inside. Lines for EVERYthing not just meet and greets, it was truly bizzare. It was so packed with nowhere to go and nowhere to squeeze through and absolutely nothing to do, anxiety inducing after standing for 90 minutes in 90 degree weather to be packed in like that with nowhere to sit. This can't be called a real Convention at all - it's so bare minimum with no talks, discussions, panels, like nothing free without a wait included in the expensive ticket price. Like literally nothing if you did not wait for at least 30 minutes which makes no sense at all! We had a Cat Festival back on Chicago that ate and CatCon in Pasadena surely does not.

I have had such good experiences with Mutts and Moms beginning with my dog I adopted from them in…read more2009. When he passed at a ripe old age after a long and happy life in my home, I did not have to think twice about where I would look for a new companion when I felt ready. It has now been many years again since the last adoption, and I know I would return again when the time comes. I see that there have been multiple news items slandering this business and Marina as a person, which I think is ridiculous. I have found her and her practices both completely fair and empathetic. She cares about and remembers these animals even after many years away from them, and has always gone above and beyond offering a hand (even offering boarding if needed for a vacation!) F the haters, if I may say so.

"I posted a review about this deceitful rescue on 10/31/20. After a 5 month long legal battle I was…read moreable to recover my dog in May 2021, that I adopted from M & M in Jan 2015, after discovering Marina had taken her back in Dec 2018 and hid her from me for 2 years then rehomed her through her friends rescue in San Diego. As a result of our settlement Baktis will now have to alter how she does business. If she is contacted over a lost dog she homed, she has to contact the parent within 24 hours, according to public parts of the settlement in the case. She also can't re-home the found dog without a neutral party or Animal Services overseeing the matter. Lastly she must give up the #1 Primary- Owner position on the microchip of any dog she adopts out. If she doesn't, contact Ryther Law (jill@rytherlawgroup.com ) because she is breaking the terms of her agreement. You can read about this story at "The Absurd Drama Behind a Notorious Pasadena Dog-Adoption Honcho (thedailybeast.com)"

From what I experienced everything went surprisingly well…read more I've passed this location multiple times and after making a quick phone call. I was lucky to get an appointment the next day. Worked out perfect. Just took a phone call! Upon entry I could already tell it was a good choice. Super friendly staff, very gentle and accommodating. I had mentioned my Miniature Schnauzer has anxiety and can be slightly difficult to work with. So to hear them reassure they will be extra gentle was gratifying. Also because it was our first time there we were asked to bring in the latest vaccines to ensure safety. So that we did! After all the introductions and letting go of the leash from my clingy little boy. It was time to wait for the pick up call. Just an fyi I asked for a Mohawk, short body shave and some facial features that are a custom to the Miniature Schnauzer breed. You'll see from the photos below that they delivered! Just want to mention I am super grateful of the communication and updates they had given me. Like I had mentioned my little boy has anxiety so being with someone new I knew he wasn't going to take it too well. Yet they managed to call me inform me he was a bit tense, and extremely rebellious aka Snappy. If you know what I mean....So for them to mention that he needed to be muzzled was completely okay with me. The fact I got a call to let me know what's going on proves to me that they are caring. One for their staff and two for the safety of their little clients. All in all, about 5-6 hours lately due to breaks in between to ensure my Paco was not hurt during the snips. It was time to pick up my little boy! And wow was he happy to see me and so was I! Also disclaimer! Their pricing is beyond reasonable. I mean I was paying almost double at another location and wasn't receiving half of the requests I had given out. So that was very notable! Last but not least always tip! Be kind. These people work hard and deserve all the thanks they can get. So now that we are done with the majority of the review. About my boy, he melts my heart every minute, everyday and every time! Hats off to The Bowhaus Pet Company for making him look so adorable!

I've been taking Harry here to be groomed by the inimitable Nancy for almost 11 years, and still…read morethink that she is the best. Last month, even before Harry started scratching at his ear, she told me that she thought he might have a budding infection. I took him to his vet, and she was right. So we caught the problem before it really had a chance to spread. That's why I love Nancy and why we trust her with Harry. She pays attention to business and is a treasured part of the team that takes care of him.

I'd like to tell you about Lindy, the owner of Dig My Dog. A…read moredear friend - whose name I'll withhold here - was diagnosed with glioblastoma tumors and was understandably struggling with the idea of giving up her sweet, three-year-old male dog. He'd never had formal training, but he's overflowing with love. At 88 pounds, he would have been incredibly difficult to place in a foster situation or new home. Lindy stepped in and took on finding a foster and the volunteer-training of this dog simply out of the goodness of her big heart. Not only did Lindy find a loving placement for our friend's pup who lets our friend visit him when she wants, she also offered free training to the new dog parent and took on additional responsibilities that are practically unheard of these days, especially from businesses focused almost solely on the bottom line. Lindy and her staff showed a level of genuine generosity and care that feels rare. I want to nominate " I Dig My Dog' for a Mayor's Day - so many hours quietly given in the service of our wonderful friend!

Forever Grateful for I Dig My Dog…read more When our entire family traveled to Mexico for a week-long wedding, we needed a safe and loving place for our 8.5-pound chiweenie, Bolt. It was his very first time boarding, and naturally, we were nervous. From the very beginning, Kendra P. made the process smooth and comforting. She guided us through the initial assessment and even suggested a short drop-off visit to help Bolt acclimate, such a thoughtful touch. We opted for a private suite, knowing Bolt could be sensitive. On Day 2, he wasn't adjusting well and had stopped eating. But that's when the incredible team truly showed their heart. They made him a cozy little bed in the front office, spent time with him, and surrounded him with gentle care and affection. Slowly, he started eating again, and soon he was out trotting happily on the grass patch like it was home. The compassion and attentiveness Kendra and the entire staff showed both Bolt and me were extraordinary. The photos they sent reassured me daily and gave me peace of mind during an emotional and joyful time away. Thank you, from the bottom of my heart, for taking such good care of my little guy. I Dig My Dog didn't just board Bolt, they loved him. Robert A. & EODBolt

I just want to say how much I love this place I wish I would've found them sooner. Pasadena Pet was…read moremy last resort cause I had taken my dog Mindy (who sadly passed away in 4/2025) to pet smart and Tiffany's dog grooming both located in Pasadena who groomed Mindy but once they had a so-called issue with Mindy being as they said was aggressive they didn't want her coming back to their establishment luckily when I came into Pasadena pet I spoke w/pam the owner told her what petsmart and Tiffany's dog grooming both said about Mindy and she said ok I'll groom Mindy to see how she does if she' becomes aggressive I won't book another appointment but if she's calm she can continue coming. I took Mindy the first time and when I went to pick up Mindy, pam let me know how Mindy behaved and explained to me why Mindy had been aggressive during previous grooming visits. and suggested that in order for Mindy to remain calm during grooming visits that we put Mindy on a schedule of every 8 weeks she gets groomed and we did that and Mindy loved getting groomed. When I told them Mindy passed away they were so sweet and showed genuine care and concern that the next dog I get I'm taking I'm taking them back to Pam and Pasadena Pet. They were willing to let me have Mindy be watched by them during the day while my fiancee and I worked during the day and take care of business. Thanks Pam and Pasadena Pet love you guys see you soon when I get my new dog.

Brought our Berger Picard for a grooming and our dog is WILD. She just has a ton of wiggles despite…read moretraining efforts. She's a sweet dog, very obstinate and of course, wild. They did an excellent groom on her which included a bath, brush out, some minor trimming and her nails. She looks like a show dog. I almost didn't recognize her from the riffraff version I'd dropped off earlier in the day. The groomer was gracious in communicating her behavioral challenges and we agreed she'll need some more frequent grooms to get with the program. Izzy seems to know she looks fabulous, she's walking around the house in what can only be described as a "strut."