My wife and I were looking to add to our growing family (bearded dragon and Aussie mix rescue) in…read moreefforts to provide additional companionship for our Aussie as we just moved into our new home and no longer have neighboring dogs. This was our first time here as previously, we rescued our Aussie from the Love Joy Foundation in Inglewood. Initial impressions were that the staff took immense pride in their job and that the animals were very well cared for. The neat and organized board of visuals of the the up-for-adoption pets (dogs / cats / critters) was a unique touch I had never seen at another shelter. As the person in the relationship who has never owned a cat, I felt as though I was at a huge disadvantage in both advocating on behalf of our Aussie but also facilitating a compatible future partner in crime. Given that we were understandably unable to facilitate a meet and greet with both pets, I am very appreiciative of Christine, who helped us as she was both incredibly kind and patient with me, taking the time to provide thoughtful answers to all the questions and concerns I had. it was very reassuring being able to lean into Christine.

I can't even begin to express how callous and uncompassionate our experience with the person at the…read moreentrance to the Animal Resource Center was. Ironically one of the most inhumane experiences we have ever had. When someone carries in a completely limp and unresponsive dog, desperately asking for help, it is WAY the wrong response to act annoyed and try to get rid of them without any assistance. My Labrador just collapsed, lost all bodily autonomy, soiled herself and had gone completely white. I ran down the street carrying her to the nearest place that I thought could help, which was the Pasadena Humane Society. The 2 young ladies at the Shelter Shop directed me to the Animal Resource Center. I'm sweating bullets and my body is giving out from carrying my poor limp dog a considerable distance, when I finally arrive at the Animal Resource Center. I ask the girl at the entrance for help and she just tells me that they don't treat pets and I need to take my dog somewhere else. I frantically ask where and she gets visibly annoyed at me when she can't provide more information. Eventually a young man comes out and explains that I would need to surrender my dog in order to have them treat her, at which point she becomes the Humane Society's property and I have no claim or access to her condition or whereabouts. He tells me that Access is the nearest emergency pet hospital that can treat her. At that point a woman (possibly a vet) steps in and directs us to VCA on Arroyo Parkway because it seems like my dog may not survive the trip to Access. She was empathetic and wished us luck as we headed off. While I am thankful for those who eventually stepped in and offered helpful advice, I am still in shock at the callous and annoyed initial response I got from the girl at the Animal Resource Center entrance, in that desperate moment as I held my lifeless baby in my arms. I don't care how bad your day was or how much you don't care about your job, you do not get annoyed with someone who is desperately clutching their lifeless baby's body right in front of you. I get it, Pasadena Humane is a non-profit and not a free veterinary hospital. I also understand that many of the staff are not paid enough to care or they may very well be volunteers. But please do a better job of training your people, especially if they are the first point of contact with the public. Give them a list of alternative facilities or instruct them to reach out to someone who can and wants to help, it could mean the difference between life and death.

I'm looking to rehome my 10 year old miniature schnauzer and found this place online. I reached out…read morethrough email asking if they were able to help and I got this rude unprofessional email back for no reason! I would avoid this place at all costs! Stay away!! John is temperamental, rude, unprofessional, and condescending!

The organization loves the breed. I don't have anything personal about the members. When I…read morecontacted them they said that they don't get many dogs in Northern California. Miniature schnauzers are a popular breed, so there's likely truth to this statement. My gripe pertains to the dogs from China presented over the last year. They even posted pictures with names, ages and bios. I submitted an application for the Northern California chapter in general, not specifically for the China dogs. I know they didn't make me a promise for one of the dogs from China. The delay in getting the dogs to the USA during the COVID pandemic was a challenge and probably involved factors beyond their control. I have a problem with advertising the dogs heavily on the site, then giving them to Aberdeen Scottish Terrier Rescue (ASTR) the state of Washington. Aberbeen does not allow adoption to people outside of Washington. This was the response I got when I emailed ASTR. I wish CMSR could have made an arrangement with ASTR to make an exception to this policy. Then the Northern California folks who already applied for dogs from CMSR could at least have a chance to get one of the dogs from China. The whole situation felt really unfair.

This is an amazing facility with amazing people running it. I have experienced many cat rescue…read moreplaces and Tail Town is, by far, the best I've ever seen. The of the cats in their care seem extremely happy and healthy. I adopted a cat from them last year and it was a wonderful experience.

My friend and I did the meow paint night recently so this review is mainly about that. The location…read moreis a bit easy to miss on a busier street but we found parking on a cross street. We arrived at 6pm when the event was supposed to start and person out front said they were still setting up and would be starting soon. They let us in the main area where the cats were a few minutes later but apparently they meant they were BARELY starting to set up. We had to awkwardly maneuver and wait around while they were getting tables and chairs set up and then we didn't get started til 645 which is pretty bad when your event is advertised as starting at 6. It was nice to walk around to see and pet the cats but that was not the primary point of the visit. What made this a pretty poor experience was the instructor and lack of organization. I've been to other paint events and you usually know what the inspo is ahead of time and the paint palette is provided with all the colors and right amounts you would need. They passed around the inspo pic and we had to wait while it was going around the room to take a picture and then we had to go up front to pick our own colors. The brushes were so overused and limp, floppy, and just in bad shape. The instructor said maybe 3 sentences to say she was going to outline the cat but there was no guidance whatsoever around how to shade, how to outline, how to do anything. It was not beginner friendly whatsoever and I think most of us were literally just winging it. The instructor also did not walk around the room or offer any assistance, feedback or help. I could tell some others were over painting and just got up to play with the cats. The concept is great but execution kind of failed. I'm sure they're not a trained paint instructor and maybe an employer or volunteer who likes to paint but that doesn't make for a good experience. We expected to have direction and instruction to paint. So essentially we paid $40 to be around cats and maybe $5-$10 worth of materials. Definitely would not recommend this event.

I've been volunteering with United Hope for Animals for about a year now and have had many positive…read moreexperiences. Rescuing animals is not for the faint of heart, and comes with a lot of dirt, heartache and possibility of illness. Fortunately, the people who run the group are willing to overlook all the obstacles and still help the poor creatures who desperately need them. I have helped them photograph dogs, worked adoption events, fostered dogs and am now fostering cats, and know that the good this organization does far outweighs any negatives. I would not hesitate to recommend them to anyone who wants to volunteer, but this type of work requires a lot of strength and determination to help those who need it most. The joy of helping saving a life is the best feeling in the world.

I have been volunteering for UHA for almost three years now, and I can't imagine why I haven't been…read moredoing it longer. I was "recruited" into the group after I witnessed a weekend glamour shot day while I was walking dogs at the Baldwin Park Shelter. Volunteering with UHA fulfills a part of me that had been unfulfilled since I had my first pet fish. I am surrounded by people who love animals as much as me, who don't mind having extended discussions concerning potty training, dog behavior, cuteness levels, and types of poop. I feel important, I feel accomplished, I feel like I have people to turn to if I'm having trouble. UHA's main concern is the individual, whether it's the animal or the person. It isn't about numbers, it isn't about politics. It's about finding the best home for one animal, the best fit for the owner. I couldn't imagine a more amazing, selfless, and helpful set of people and animal rescuers. They've made a difference in countless animals' lives, countless owners' lives, and definitely, in my own life. If you're looking to adopt a new fur baby, or just need some help or information, UHA is your rescue!

I love having Andersen's Pet Shop right here in Montrose! We stop in once or twice a week to pick…read moreup crickets for my daughter's toads, and I'm always happy to support a small local pet shop instead of heading to one of the big box stores. Since we're regulars, the employees recognize us and are always so friendly, helpful, and genuinely happy to see us. It really gives the shop that wonderful neighborhood feel that you just don't get at the larger chains. They also have a surprisingly great selection of pet supplies, treats, toys, and little critters. I almost never manage to leave with just the crickets -- usually an extra cat toy or treat somehow makes its way home with me too! Such a cute local shop with great people, and definitely a Montrose business worth supporting. We'll continue to be regulars!

Had an amazing experience today at this family owned pet shop! Special Thanks to Tom for the nail…read moretrim on our birds! Previously traumatized from other pet stores, he did INCREDIBLE and my birds were so relaxed! He is very knowledgeable in avian care and gave us some awesome tips! We are now regulars thanks to Tom! And we left with some goodies!!

Love this rescue! We looked all over Nevada for a replacement for our beloved greyhound who passed…read more This organisation was terrific in allowing previous grey owners adopt! Events are a gas too! Easy to deal with and we're so happy with our new rescue greyhound! Thanks all!

Great organization, everyone is friendly and extremely helpful from my very first phone call…read moreinquiring about adoption to the day meeting up my very first greyhound. They truly care about the dogs and wants what's best for them and you and will help you out every step of the way.

I'm always in the market for local pet supply store to try out, especially if it saves me a 45…read moreminute drive. We searched Yelped and this place popped up. They are located within a small shopping plaza. It was quiet during our visit on a Sunday afternoon so there was ample parking. The shop is a decent size with a mixed variety of brands I'm familiar with and some I am not. They carry Nutri-source which I haven't been able to find anywhere else aside from a pet store in Redondo Beach. They also carry Against the Grain canned food which has one or two ingredients--perfect for our pup that has a sensitive stomach. The owner was welcoming and provided a lot of information. It was our first time and it was a good experience. We will likely be back!

On Saturday August 29 2026 at 1:59pm a heavy set man in a black shirt harassed me and made me feel…read moreunwelcome in the establishment.

I've struggled to find a cat groomer in Pasadena for my older Himalayan, Mr Rochester. Ivan was…read morewonderful. He listened to what I wanted for my cat and understood my request. Mr R came home looking sharp and feeling good! The most important part of this grooming service was that my cat came home stress-free. What's best for my cat is always my number one priority and the Pet Garden understands this. They kindly offer to groom cats as early in the day as possible to prevent them from being stressed by the daily activities of the daycare. I will go back!

Really friendly service. They are great with dog grooming and all the workers are nice…read more Just an FYI if it's your first time bringing your pet for a dental cleaning... they do an examination that costs $45 and if they find something wrong they may not be able to proceed with the cleaning. So for anything you notice that may be off, weird odors in the mouth, etc, an option is just to check it out with your primary vet to save some time. Just want to give y'all a heads up.

I cannot say enough good things about Sante D'or! As a first time adopter I did a lot of research…read morewhen looking for a place to adopt from, and found their kitties through Petfinder. Visiting the adoption center you can really feel how well cared for and loved the cats are there. When I went, Heather was so incredible, helpful and knowledgeable, and matched me with my soul kitty. They are true matchmakers there!! Through the adoption process you can tell they really want their animals to go to loving homes. Leslie was fantastic throughout the process, and was reachable for any questions that I had after picking up my cat. I cannot recommend Sante D'or enough, I'm forever grateful I decided to stop by the adoption center and found my Mango. Incredible people doing incredible work with incredible animals!

My friend and I went to Sante D'Or to visit the cats and it was a wonderful experience. The staff…read morewas friendly and very encouraging. It was a great experience to hang out with the cats and to play with them as well. There were so many cute cats.

Shame to the Mutts and moms that they didn't let the kids keep the puppy that Ellen degenera's…read moreAren't they in business to place animals. Come on at least take papers to them go see the love that they are giving this animals Shame shame. I will never ever do business with them. Was thinking about going out there to adopt a loving dog/ puppy They should be closed down

I have had such good experiences with Mutts and Moms beginning with my dog I adopted from them in…read more2009. When he passed at a ripe old age after a long and happy life in my home, I did not have to think twice about where I would look for a new companion when I felt ready. It has now been many years again since the last adoption, and I know I would return again when the time comes. I see that there have been multiple news items slandering this business and Marina as a person, which I think is ridiculous. I have found her and her practices both completely fair and empathetic. She cares about and remembers these animals even after many years away from them, and has always gone above and beyond offering a hand (even offering boarding if needed for a vacation!) F the haters, if I may say so.