My wife and I were looking to add to our growing family (bearded dragon and Aussie mix rescue) in…read moreefforts to provide additional companionship for our Aussie as we just moved into our new home and no longer have neighboring dogs. This was our first time here as previously, we rescued our Aussie from the Love Joy Foundation in Inglewood. Initial impressions were that the staff took immense pride in their job and that the animals were very well cared for. The neat and organized board of visuals of the the up-for-adoption pets (dogs / cats / critters) was a unique touch I had never seen at another shelter. As the person in the relationship who has never owned a cat, I felt as though I was at a huge disadvantage in both advocating on behalf of our Aussie but also facilitating a compatible future partner in crime. Given that we were understandably unable to facilitate a meet and greet with both pets, I am very appreiciative of Christine, who helped us as she was both incredibly kind and patient with me, taking the time to provide thoughtful answers to all the questions and concerns I had. it was very reassuring being able to lean into Christine.

I can't even begin to express how callous and uncompassionate our experience with the person at the…read moreentrance to the Animal Resource Center was. Ironically one of the most inhumane experiences we have ever had. When someone carries in a completely limp and unresponsive dog, desperately asking for help, it is WAY the wrong response to act annoyed and try to get rid of them without any assistance. My Labrador just collapsed, lost all bodily autonomy, soiled herself and had gone completely white. I ran down the street carrying her to the nearest place that I thought could help, which was the Pasadena Humane Society. The 2 young ladies at the Shelter Shop directed me to the Animal Resource Center. I'm sweating bullets and my body is giving out from carrying my poor limp dog a considerable distance, when I finally arrive at the Animal Resource Center. I ask the girl at the entrance for help and she just tells me that they don't treat pets and I need to take my dog somewhere else. I frantically ask where and she gets visibly annoyed at me when she can't provide more information. Eventually a young man comes out and explains that I would need to surrender my dog in order to have them treat her, at which point she becomes the Humane Society's property and I have no claim or access to her condition or whereabouts. He tells me that Access is the nearest emergency pet hospital that can treat her. At that point a woman (possibly a vet) steps in and directs us to VCA on Arroyo Parkway because it seems like my dog may not survive the trip to Access. She was empathetic and wished us luck as we headed off. While I am thankful for those who eventually stepped in and offered helpful advice, I am still in shock at the callous and annoyed initial response I got from the girl at the Animal Resource Center entrance, in that desperate moment as I held my lifeless baby in my arms. I don't care how bad your day was or how much you don't care about your job, you do not get annoyed with someone who is desperately clutching their lifeless baby's body right in front of you. I get it, Pasadena Humane is a non-profit and not a free veterinary hospital. I also understand that many of the staff are not paid enough to care or they may very well be volunteers. But please do a better job of training your people, especially if they are the first point of contact with the public. Give them a list of alternative facilities or instruct them to reach out to someone who can and wants to help, it could mean the difference between life and death.

I've been volunteering with United Hope for Animals for about a year now and have had many positive…read moreexperiences. Rescuing animals is not for the faint of heart, and comes with a lot of dirt, heartache and possibility of illness. Fortunately, the people who run the group are willing to overlook all the obstacles and still help the poor creatures who desperately need them. I have helped them photograph dogs, worked adoption events, fostered dogs and am now fostering cats, and know that the good this organization does far outweighs any negatives. I would not hesitate to recommend them to anyone who wants to volunteer, but this type of work requires a lot of strength and determination to help those who need it most. The joy of helping saving a life is the best feeling in the world.

I have been volunteering for UHA for almost three years now, and I can't imagine why I haven't been…read moredoing it longer. I was "recruited" into the group after I witnessed a weekend glamour shot day while I was walking dogs at the Baldwin Park Shelter. Volunteering with UHA fulfills a part of me that had been unfulfilled since I had my first pet fish. I am surrounded by people who love animals as much as me, who don't mind having extended discussions concerning potty training, dog behavior, cuteness levels, and types of poop. I feel important, I feel accomplished, I feel like I have people to turn to if I'm having trouble. UHA's main concern is the individual, whether it's the animal or the person. It isn't about numbers, it isn't about politics. It's about finding the best home for one animal, the best fit for the owner. I couldn't imagine a more amazing, selfless, and helpful set of people and animal rescuers. They've made a difference in countless animals' lives, countless owners' lives, and definitely, in my own life. If you're looking to adopt a new fur baby, or just need some help or information, UHA is your rescue!

My kitty gives this place "5 Meows" for its selection of cute catnip toys, sample treats, and tasty…read morecanned & dry food nibbles. Yes, it's her birthday today and she loves her gifts. It's made her Caturday extra special. But Centinela Feed isn't just a special occasion destination, it's been a trusted pet store for all my fur-babies over the years. The staff is always very helpful and often knowledgable, should you need advice for your putty-tat or woof-woof. This particular store got me hooked on the franchise back when I brought home a Vizsla. They offered me sound pet food advice, dog training classes, mobile vaccine clinics, and just about everything I've ever needed for my four-legged children.

So, just be aware that their website isn't great apparently. They will refund you on things they…read moreapparently "don't have" but will allow you to order multiple times. I ordered two Duck Meat Vital Essentials and only one showed up. We leave for 2 weeks and I was counting on two orders to arrive. Really annoying that they don't show they only have one available, which I find hard to believe. Going else where from now on.

I've struggled on writing this unfavorable review as I believe people doing rescue work often have…read moretheir hearts in the right place. I like many people have chosen to adopt during the pandemic - a time where many others are looking to provide a home to a dog. I support rescues efforts to chose the absolute best home for each and every animal. My issue with Little Wolf Rescue is with a major lack of communication after leading me to believe I was chosen to adopt the sweet dog I had applied for through LWR. Ariel, who I see people making very lovely comments about here, contacted me to offer a meet and greet with a dog I was so in love with. A dog I was ready to commit to and dedicate myself to meeting his needs. I met him (let's call him Q) and his fosters, who were lovely people, and felt great about it. Prior to that meet and greet Ariel told me the next step after the meet and greet was to contact her and schedule a home check. She then proceeded to post on IG that she had selected an applicant to adopt Q who was scheduled to meet him. Which given the timing and the fact that the fosters said there were no other meetings scheduled, led me to believe I was the one chosen. The fosters expressed to me how much the dog seemed to like me, and that they liked me for the the dog (let's call him Q). I reached out to Ariel via text directly after my meet and greet with Q and expressed my sincere interest in moving forward and asked when she would like to schedule an home check. And no response. I reached out again - no response. I called and left a voice mail the next day with again, no response. I emailed her and received no response. A few days later she posted about difficultly with her phone in her IG stories so I thought perhaps once she fixed her phone she would get back to me to say something. But I received absolutely no contact from Ariel. None! Not even a text to say I'm sorry, we've decided to go with other applicants for Q. Now, I would have been disappointed and likely would have asked why, but found it truly cruel to simply ghost me after inviting me to start the process towards adopting Q. I had already begun to envision him in my life for his life. I was left to ask the fosters if they had heard from her at all. I continued to ask Ariel to just let me know she had received my messages and to give me a sense of timing, or of if she wanted to proceed at all. I did so via IG, text and voice mail, and one email. It has now been over a month, and she never ever got back to me. Most of all, I want Ariel to know that I understand her priority is the dogs in her care, but the humans she invites to meet and adopt them also have feelings and are impacted by her actions. For anyone reading this, I know rescues are inundated with people applying and contacting them non stop. The only reason I strongly feel I needed to write this, is I was selected, I was offered a meet and greet. I did get emotionally invested in Q. And, I did pass up other adoption opportunities while giving Ariel the benefit of the doubt that she would eventually get back to me. So, guard your heart if contacted to meet a dog in this rescues care. They may do what they did to me. Honestly, Ariel, you may want just learn to face people, even if you have bad news for them. It truly was most hurtful not to hear back. I am an adult and can handle bad news, but this... this was just not okay.

I LOVE LITTLE WOLF RESCUE ARIEL KEEP UP THE AWESOME WORK I AM A SUPPORTER FOR LIFE Adopt Don't…read moreShop! I have been dealing with Ariel since December 2015 when I was looking to adopt my first new addition to my family. On 1/2/16, I adopted my first Puppy who was named Cupcake NOW she is Sparx. She is our daughter. We did a meet and greet and my family and I feel in Love with Sparx. Ariel is one of the kindest people I know. She has a big HEART . She LOVES animals and that's an understatement. Everything she does comes from her love of animals. Every time I called her when I found a stray animal she always helped out. All of these loving animals have found forever homes because of her HELP. She always provided food, toys, bowls and great advice. I also deal with other rescues so I am speaking from experience. ATTACHED ARE PHOTOS OF THE DOGS SHE HAS HELPED. OF COURSE THE FIRST 5 or 6 photos are my SPARX. The rest I am sure you have seen on Instagram. #adoptdontshop #littlewolfrescueforlife

I've struggled to find a cat groomer in Pasadena for my older Himalayan, Mr Rochester. Ivan was…read morewonderful. He listened to what I wanted for my cat and understood my request. Mr R came home looking sharp and feeling good! The most important part of this grooming service was that my cat came home stress-free. What's best for my cat is always my number one priority and the Pet Garden understands this. They kindly offer to groom cats as early in the day as possible to prevent them from being stressed by the daily activities of the daycare. I will go back!

Really friendly service. They are great with dog grooming and all the workers are nice…read more Just an FYI if it's your first time bringing your pet for a dental cleaning... they do an examination that costs $45 and if they find something wrong they may not be able to proceed with the cleaning. So for anything you notice that may be off, weird odors in the mouth, etc, an option is just to check it out with your primary vet to save some time. Just want to give y'all a heads up.

cat con got greedy look at the prices greed greed greed…read moregreed greed greed greed greedy

Man, CatCon at the Pasadena Convention Center was disappointing. It's $50 per ticket, and you still…read moreneed to pay for parking, which is hard to find if you don't come early. There is no food court here, and there are no chairs or tables to sit and rest. Every vendor who gave freebies had a line, and some were very long and not worth the wait. There was a fair amount of vendors/name brands and a ton of small businesses selling their products. Honestly, I think I was mainly upset at the fact that tickets cost so much and there wasn't much to see. They only took up two halls that you can pretty much walk through in less than two hours. There were guest speakers to fill in the time, but again, $50 is a lot for what you get. The Humane Society was there with a lot of kitten adoptions, and their line to get in was long. It was also a bummer to see that many vendors did not have an actual cat at their booths. Many of them used stuffed animal to represent a cat using their products/furniture. I get that having actual cats would create more work for them to keep an eye on, but this is a cat convention after all... I would have liked to see more live cats. Overall, I tried it and probably won't ever come back.

Shame to the Mutts and moms that they didn't let the kids keep the puppy that Ellen degenera's…read moreAren't they in business to place animals. Come on at least take papers to them go see the love that they are giving this animals Shame shame. I will never ever do business with them. Was thinking about going out there to adopt a loving dog/ puppy They should be closed down

I have had such good experiences with Mutts and Moms beginning with my dog I adopted from them in…read more2009. When he passed at a ripe old age after a long and happy life in my home, I did not have to think twice about where I would look for a new companion when I felt ready. It has now been many years again since the last adoption, and I know I would return again when the time comes. I see that there have been multiple news items slandering this business and Marina as a person, which I think is ridiculous. I have found her and her practices both completely fair and empathetic. She cares about and remembers these animals even after many years away from them, and has always gone above and beyond offering a hand (even offering boarding if needed for a vacation!) F the haters, if I may say so.

We always board our nervous pups with them when we go out of town. They take time to get to know…read moreeach one, and remember and recognize progress from one board to another--months apart! These people not only love dogs, they are sensitive and responsive. There has been very little turnover in staff during the years we have used Bowhaus, which also speaks highly of the place!

From what I experienced everything went surprisingly well…read more I've passed this location multiple times and after making a quick phone call. I was lucky to get an appointment the next day. Worked out perfect. Just took a phone call! Upon entry I could already tell it was a good choice. Super friendly staff, very gentle and accommodating. I had mentioned my Miniature Schnauzer has anxiety and can be slightly difficult to work with. So to hear them reassure they will be extra gentle was gratifying. Also because it was our first time there we were asked to bring in the latest vaccines to ensure safety. So that we did! After all the introductions and letting go of the leash from my clingy little boy. It was time to wait for the pick up call. Just an fyi I asked for a Mohawk, short body shave and some facial features that are a custom to the Miniature Schnauzer breed. You'll see from the photos below that they delivered! Just want to mention I am super grateful of the communication and updates they had given me. Like I had mentioned my little boy has anxiety so being with someone new I knew he wasn't going to take it too well. Yet they managed to call me inform me he was a bit tense, and extremely rebellious aka Snappy. If you know what I mean....So for them to mention that he needed to be muzzled was completely okay with me. The fact I got a call to let me know what's going on proves to me that they are caring. One for their staff and two for the safety of their little clients. All in all, about 5-6 hours lately due to breaks in between to ensure my Paco was not hurt during the snips. It was time to pick up my little boy! And wow was he happy to see me and so was I! Also disclaimer! Their pricing is beyond reasonable. I mean I was paying almost double at another location and wasn't receiving half of the requests I had given out. So that was very notable! Last but not least always tip! Be kind. These people work hard and deserve all the thanks they can get. So now that we are done with the majority of the review. About my boy, he melts my heart every minute, everyday and every time! Hats off to The Bowhaus Pet Company for making him look so adorable!

I have been boarding my Labrador Retrievers here since 2010, and I cannot recommend them highly…read moreenough! My dogs absolutely love it and get so excited every time they arrive. They can never get enough of the pool time, playtime, and all the fun activities. The facility is wonderful, but what truly sets this place apart is the incredible staff. Lundy is simply the best! Her knowledge, care, and genuine love for the dogs give me complete peace of mind whenever my pups stay there. It's not easy trusting someone else with your furry family members, but I have done so for over 15 years and have always been grateful for the exceptional care they receive. My dogs come home happy, tired, and well-loved every single time. Thank you to Lundy and the entire team for treating my Labradors like family.

My dog loves going here. The work staff are always very friendly and helpful. This facility is way,…read moreway better than a dog park-supervised area, pool when it's hot, and every dog has been evaluated for temperament. And every dog has to have all of their necessary vaccinations. Great place!

Brought our Berger Picard for a grooming and our dog is WILD. She just has a ton of wiggles despite…read moretraining efforts. She's a sweet dog, very obstinate and of course, wild. They did an excellent groom on her which included a bath, brush out, some minor trimming and her nails. She looks like a show dog. I almost didn't recognize her from the riffraff version I'd dropped off earlier in the day. The groomer was gracious in communicating her behavioral challenges and we agreed she'll need some more frequent grooms to get with the program. Izzy seems to know she looks fabulous, she's walking around the house in what can only be described as a "strut."

I just want to say how much I love this place I wish I would've found them sooner. Pasadena Pet was…read moremy last resort cause I had taken my dog Mindy (who sadly passed away in 4/2025) to pet smart and Tiffany's dog grooming both located in Pasadena who groomed Mindy but once they had a so-called issue with Mindy being as they said was aggressive they didn't want her coming back to their establishment luckily when I came into Pasadena pet I spoke w/pam the owner told her what petsmart and Tiffany's dog grooming both said about Mindy and she said ok I'll groom Mindy to see how she does if she' becomes aggressive I won't book another appointment but if she's calm she can continue coming. I took Mindy the first time and when I went to pick up Mindy, pam let me know how Mindy behaved and explained to me why Mindy had been aggressive during previous grooming visits. and suggested that in order for Mindy to remain calm during grooming visits that we put Mindy on a schedule of every 8 weeks she gets groomed and we did that and Mindy loved getting groomed. When I told them Mindy passed away they were so sweet and showed genuine care and concern that the next dog I get I'm taking I'm taking them back to Pam and Pasadena Pet. They were willing to let me have Mindy be watched by them during the day while my fiancee and I worked during the day and take care of business. Thanks Pam and Pasadena Pet love you guys see you soon when I get my new dog.