In Gatlinburg for the night? Definitely give the Cherokee Grill a shot as it offers a warm and…read moreinviting atmosphere with incredibly friendly service! We were quickly seated and meant by Sergio, our waiter, who went exceeded all of our expectations. Friendly, knowledgeable, and wanting to make our visit matter, he went above and beyond to accommodate us. He recommended the Bleu Cheese Grits with my Bleu Cheese Sirloin. FOLKS...simply stated: I had never had something so good with a steak. I know it sounds crazy, but they call it "Bleu on Bleu" and it was INCREDIBLE!! I want to learn how to make it at home! Try this place out and ask for Sergio!

Wow! Did not disappoint!…read more From the moment we walked in, everyone was pleasant and strove to make sure our experience was 5-star. David S. Made sure we were satisfied with our steaks and our entire meal. We were not rushed at all even though the restaurant was starting to get busy. They validate parking in the adjoining too as well.

We had a good experience…read more Atmosphere is cool: dark, brick, just the right splash of decorations and lights to be classy without being kitsch. Food was good. I would not recommend the milkshake from the kids' menu; it wasn't made with ice cream, but rather with cream and chipped ice. Didn't taste terribly good or rich. Everything else was great. Service was good. We were in a large party, so several of our items came out wrong, but the server, James, was very courteous, laughed it off (in a good way), and had it all fixed within five minutes. Wasn't an absolutely over-the-top experience, but it was a good one, and I would recommend it. Worth stopping by.

Man I really enjoy this place. Yet today has put a bad taste in my mouth. Call to make a…read morereservation and even spoke to the male James in his purple button down host after being hung up on by someone else in the restaurant in order to get on their "wait list". I provided all my information to the host James and confirmed my time of arrival and when to be expected as we had a party of 9 and their website would not allow us to reserve or wait with any party above 8. Upon arrival 10 minutes early. We were fed some bogus misleading explanation on the difference between a reservation and wait list by the host aka Manager In Training James or Jimmy, while taking our information again. The incompetence and service of the James was horrible. Change jobs you are horrible as a host finding out hes the manager in training makes it worse. He had the kitchen manager Drew come out to speak with me and he was very understanding. James or Jimmy you are a bad manager in training. Kitchen manager Drew even recalled us making the reservation and James could not own up to the fact he didn't do his job as he said over the phone you'd take care of us. During our wait and visit after becoming verbally irrate with me and securing an actual manager. He avoided us. James or Jimmy the purple shirt, the manager in training, has by far the worst customer service. Kitchen manager Drew, great and friendly guy. Willing to listen and we're willing to wait as long as you dont lie to me like Jimmy or James will.

Came in for late lunch and sat out on the enclosed dog friendly patio. I come here every time I am…read morein Newport as I think it's the best restaurant in the area for lunch and dinner. Staff is always friendly and the restaurant and necessary rooms are always clean. My Oliver was presented with a bowl of water before I got water . Great service and very friendly bartender who served me. Ordered a cheeseburger medium rare with fries. Cooked perfectly, juicy and delicious. Fries were served hot and a little crispy. I typically do not order burgers but it was that kind of day and I would definitely order again. Darn if I didn't take pictures of my meal.

We ate here the Friday after Christmas with a party of 7 and we pick this restaurant for our…read morefamily.When we first got to the restaurant, it was not completely packed at all but did fill up as we sat their. We were seated in the very back of the restaurant, so it was very hard to see on the other side of the wall! The first bad thing we had happened my son asked for coffee and they gave him cream that expired several months prior that curdled as he poured into his coffee. We even showed the waitress the expiration date. We had to wait a long time for even our appetizer and salads to even come out . We waited a long time for food to come out even our salads didn't come out but right before our meal. We had one meal that was undercooked which was the hamburger steak where it was very raw in the middle after asking it for medium well. We had one person's food that didn't even come out with the rest of the meals while everyone else was eating she had to wait. In total we were there almost a total of 2 1/2 hours in total for dinner Which was ridiculous !!! I have ate at a lot of restaurants, but this is one I will not go back to, and I have ate their previously during the day also ordering takeout but not again The interior in the restaurant is outstanding, and the design is beautiful but The outside does look a little rough. Would not recommend this restaurant

If you are in Gatlinburg, you need to stop here. The small menu is intimidating, but trust us, it…read morewas worth it! We got every item on the menu, and there wasn't a single complaint. The cheeseburger was amazing and a perfect comfort burger. The Ruben was rich and flavorful, while still being juicy and amazing sauerkraut. Wings were saucy and fried perfectly with no excessive batter on them, just a crunchy skin. Lastly, the prime rib was juicy and the horse radish sauce and au jus was brothy and rich. Fries were perfectly fried as well and beer was icy cold. To top it all off, Lou was the BEST server we have ever had. Our group of 7 was never low on drinks, and the food was ran as soon as the bell was rung. We will be visiting again strictly for the Lou experience. If you're looking for a quick place to eat with great service and amazing food, my group and I will always recommend Bec's. Cheers to Gatlinburg, TN!!!!!!!!

Just left there. Entered, asked to sit outside. We were told drink orders would be taken inside…read more All good. So, got drinks at the bar, went outside........ Crickets......... No food, no more drinks, nothing. No one ever came out......waste of 30 mins. Not starving to death but we were hungry. Paid tab at the bar....out. Not sure what happened here. Bizarre.

Food was great Service was poor Think they were short staffed but waiter seemed to work slow and…read morebring everything one at a time She was also loud talking across the room to other staff When she brought our drinks, she spilled some on the table because she sat them down so hard Feel she needs more training as a server

I meant to do this a yesterday but we came in with a group of 11 guys and it was my son's bachelor…read moreparty our waitress was the best I believe her name chelsey or charlsey something like that but she did absolutely amazing I come often but this was there first time and she had all the answers bar drinks were amazing and food was great

Bologna Sandwich with lettuce tomato and Mayo. Side of green…read morebeans. Water Sweet tea. Chilli and grilled cheese

I visited the Bush's baked bean factory and the restaurant on site called Bush's Family Cafe. We…read morearrived at the restaurant at 1 pm, Thursday. The menu consisted mainly of bean dishes and burgers. Of the three of us, two ordered the daily special, white chicken chili pie, and one ordered BBQ. Our waitress explained that the pork is locally sourced and the BBQ sauce is homemade. When the waitress brought our drinks, she also brought a taste of their baked beans in 3 one or two ounce cups as an appetizer. My opinion of the white chicken chili pie was not good. Neither of us that ordered was happy with it. I think of the old Wendy's commercial, "where's the beef?" We didn't find any chicken in our bowls! There were lots of Fritos and beans, with a tiny bit of cheese and lettuce on top a small container is sour cream. I didn't say anything and the waitress and sure didn't ask but I left 85% of my food on the table. Looking back, I wish I had said something to the waitress. I'm thinking we got the last of this chicken chili pie, as it was erased off the board that displayed the special of the day shortly after we ordered. The one in my party that ordered BBQ was satisfied with his food. I would go back but definitely wouldn't ordered the same item again. I think I would go for the vegetables, or maybe the BBQ. The restaurant is attractive inside, and I thought that the photo-op near the register was neat. It was a winter scene of snowmen and the Bush dog.

Our server, Summer was a peach! Such a delightful personality, the food was excellent and quick,…read moreCOME HUNGRY!! Leave STUFFED! I definitely recommend the giant cinnamon roll to share. Always a great meal!

My husband and I loved coming here for brunch! The skillets are absolutely delicious, and the…read moreprices are honestly unbelievable for the amount of food you get. We always end up taking boxes home because the portions are so generous! The ambiance is relaxing, cozy, and rustic, making it a great place to enjoy a meal. The staff is always friendly, attentive, and knowledgeable as well. We also loved the soft bread and the cinnamon roll. That fluffy cream on top is pure perfection. This place has quickly become one of our favorite brunch spots!

The server Blake was amazing!!! He needs a raise!!! He is very helpful and gave me a box for my 6-7…read moreranches. He is my new bestie please give him a raise

Great food and even better service, small wait but there was a lot to do in the area while waiting…read more Would definitely recommend.