We had Anthony do our fireplace remodel, and we are extremely happy. Our fireplace was a gas…read moreinsert, and we wanted to switch to an electric. We decided to do a build out to update the space. Anthony was very friendly and punctual. The team that he works with were also friendly and on-time. I was concerned about dust, but was so impressed with how clean they kept everything from start to finish. Anthony has an excellent eye for design, and was very helpful with suggestions for spacing and placement. He was also sure to take care of all the details, including removing existing speakers and lights that would no longer fit and properly patching up holes. They did exceptional work, and we are so happy with the finished product. We look forward to working with him again for our lighting.

I wish every business was as efficient, attentive, and honest as Wright Lighting and Fireside…read more We had an issue with our fireplace and thought I needed it to be serviced as it kept shutting off. I sent messages to a few places and Wright was not only the first to immediately respond - but they actually diagnosed and told me how to fix the issue without a visit! So thankful and so impressed by you guys!! Thank you.

Excellent experience at this location. Christopher helped us buy lamps, track lighting and the…read moreright bulbs too. His knowledge is strong. Very impressed. Plus he has very good customer service skills.

Nathaniel helped us finding retrofit low voltage recess lights. His service is extremely…read moreprofessional with warm and calm manner

After spending hours and hours searching online, going to Lowe's, going to high end bath shops, I…read morefinally stumbled across the Kholer showroom in Santana Row and found a supportive staff who knew exactly what they were doing and were willing to go the extra mile to solve my unique situation. Ritu knew the products well and was very helpful. I walked away with a solution to match my existing circumstance. So grateful!

Beautiful store but positively awful service. Came here this evening 1 hour before closing because…read morewe had questions and the 2 workers there were helping other customers. Ok cool, so we browsed and looked around. The employees never even looked at us or acknowledged our presence in 20 minutes. Didn't ask us if we needed help or ask if we could come back at a time when they were more available. They literally never bothered to look at us and at one point one of the employees was just sitting at the table on her computer. Awful service. I really like Kohler's products and the store is beautiful and very helpful when making decisions. The employees suck completely.

If you want amazing customer service, come here. I always choose this place over Home Depot and…read moreonly go there if I have no other option. Ace is owned by independent business owners, which I really appreciate and love supporting. In that sense, it is a small business, just with multiple owners. The team here genuinely seems happy, and that makes a real difference as a customer. Good service has gone downhill since 2020, but this place is a clear exception.

Big fan of Ace. I always find the employees friendly and very willing and eager to help and…read morepatient...which is very important to me since I am not very handy/

Great experience. The piece we bought is a signature place for our dining room. Make sure the room…read more We had a mechanical problem and the company totally stood by it. They replaced everything. Amazing. This wasn't Walnut Creek's problem but they stopped up. Outstanding. Thank you team!

Wonderful competent people. I would recommend this business…read moreto everyone. Lighting is very important to everyone.

They helped me find a replacement bulb for one no longer made in California. When the first place…read moredidn't have the right bulb he called around and had them put on hold for me at the Arden location.

I run the electric and plumbing section in Ace Hardware in Mountain View. Often people will come in…read morerequesting certain electric bulbs that we don't carry. I then suggest that they go over to batteries and bulbs and they will probably either have it or they will get it for them a couple years ago I stopped in batteries and bulbs and talked to the owner and was very impressed with the way he does his business so hopefully he is still in business!!

I'm very glad I took my retro, complicated and very heavy floor lamp here for rewiring!…read more Thank you, Joe!

Joe was extremely thorough and offered amazing customer service. It's a family-owned business, and…read moreI love supporting small local shops. He even offered me a lamp to borrow while mine was being repaired. Highly recommend!

Some staff (like Chanel) are friendly and helpful! Just…read morecalled to say I will pick up on Friday, ( today is Monday) i purchased a couch and table and chairs on 16th!! I was told 48 hour pickup ( w/attitude) They expect you to pick up in 2 Days?! Which really doesn't give you much time to shop around for the best price for delivery. Considering your spent THOUSANDS$$, I don't appreciate the attitude of this lady I spoke to today(Monday/MLK holiday)

Nice selection of Restoration Hardware pieces, but the service was lacking. I walked the store for…read morea while and no staff came by to ask if I needed help, which made the experience feel a bit impersonal. If you already know what you're looking for, it's fine to browse, but better customer engagement would really improve the experience.

My mother and I have been searching all over Santa Cruz for 2 matching lampshades. Today we not…read moreonly found. We purchased. Since we love to support local and shop local. This was a perfect match. The company that makes the shades is in Freedom CA. 95019. We couldn't get more local than that. Thanks.

The best electrical supply house I've been to in many years…read more Very old school and amazing

Mary was great and she was really helpful in finding our perfect lamp. I recommend this place…read morehighly.5 stars

Although shopping on line is great and easy, sometimes it just helps to see the products, options,…read morequality, etc. This store has a great selection of lights, mirrors, etc. Recently went there with my wife and found a sales Rep, Catherine to help us with look at several options for a bathroom mirror. Found one we loved on the showroom floor. Great experience and received tremendous help for Catherine.