A huge THANK YOU to Rod,the owner, for prompt and courteous service. He went above and beyond in my…read moretime of need. Being by myself, and having physical limitations, I was afraid my garage door opener was going to come down on me,literally. I called Rod and he was here in half an hour. Replaced the header and threw in a tune up. So NO MORE WORRIES!!!!!! THANKS AGAIN ROD,TRULY APPRECIATE YOU FOR COMING TO MY RESCUE!! I highly recommend Rod for all your garage door needs

Great company came out and put in a new garage dooor seal for me... great response and good work…read moreat a fair price

Highly recommended! So responsive, fair, and professional. Gave me choices and did amazing work…read morefor a great price. You'll be happy if you choose them.

Arian came to adjust the springs on my 4 garage doors. He was very knowledgeable, friendly, and…read moresuper helpful with a few other things as well. Advice on future repairs that may be needed with zero pressure to do them today. I absolutely love doing business with people like this. He's saved in my phone now as my go-to garage door service, would 100% recommend this company to anyone. Thank you!

I called Doug to come out and inspect our garage door and opener and provide maintenance. He was on…read moretime, professional, and did a good job. I will definitely call him again.

Doug was on time, and very knowledgeable with garage door repair. He understood the problem and…read morefixed it quickly. He explained what he was doing and why it was broken. He also fixed a problem that only happened intermittently. His price was reasonable and fair. I would recommend Doug to anyone!!

After being jerked around by the company that installed it, I spoke to Melissa about my options for…read morea newish opener that had stopped working. My tech, Evan, arrived on-time and got right to work. He only needed to replace the circuit board in the unit. So, I asked him why he was removing the metal bars that anchor it to the ceiling. "Because it wasn't done right when it was installed & it bugs me". He did that, at no charge, because he has pride in his work & the company he works for. Appreciated that so much because how else would I have known? Then Evan took the time to help us program the new remotes, apply lubricant, & look over everything to ensure both of our doors are working properly. Thank you, Apex, for treating us like family.

​I hired this company based on their supposedly stellar reviews, but choosing them was a huge…read moremistake. The entire installation process was incredibly disappointing, and the final result is completely unacceptable. ​Here is exactly what went wrong: ​Unprofessional Timing: The installer showed up late, setting a poor tone for the appointment right from the start. ​Rushed and Careless Work: The installer was clearly in a massive hurry to leave and did not take the time to do even the most basic functional checks to ensure things worked as expected. ​Dismissive Attitude: They barely spent any time looking at my existing garage door opener before outright declaring it was "broken" and wouldn't work. Ironically, after they left, I was able to get it working perfectly fine myself after just a few tries. ​Improper and Unsafe Installation: The new door is completely unbalanced. If you manually open a properly installed door halfway, it is supposed to stay in place. Mine does not--it aggressively shoots all the way up. This clearly shows that the springs are not balanced or tensioned correctly. ​If you are looking for careful, competent work from someone who won't rush through the job, look elsewhere. I strongly regret trusting the reviews for this business and would not recommend them to anyone.

Tried opening my garage door with no success and noticed that the spring at the top of the door was…read morebroken. I prefer using local contractors. There are a number of companies from Phoenix and Prescott who include Flagstaff in their service area but they only come up here a few days a week and what do you do if you have to call them back? I called BK before they opened and left a message and George called back. He told me they were completely booked but he'd swing by and get the door open so I could move my cars out and then come back over the weekend to fix the door. That worked for me. When he showed up he said he had a cancellation so he'd be able to fix the door after all. And that he did. About 45 minutes later the new spring was installed, the door and the opener were inspected, serviced, and adjusted. Very good experience.

We asked for an estimate, he questioned our choice when we went with someone else, and his…read moreresponses came across unprofessional and dismissive.

At about 7:50AM this morning I realized my garage wasn't working. I went to find quotes online,…read moremessaged Same Day, and was able to set up an appointment for 12PM. They ended up calling and asking if I wanted it even earlier at 10AM. They ended up having to replace a broken spring plus the other spring that was about ready to go along with bearings and the wheels. Everything was done and fixed by 10:45AM, so it was less than 3 total hours from noticing the problem to having a solution. I can't say enough about how quick and professional they were. Jason was able to diagnose the issues in literally seconds and he kept me aware of the process and I didn't feel in the dark about anything. Pricing was consistent with what you'd expect from competitors as well. Just an all around great experience and I couldn't recommend them more.

They came out the next day when I was available and did great work. The staff was friendly and…read morethe prices were within normal range for such fast service. I will use them again

I cannot say enough good things about A1 Garage Door Service, especially our technician, Darren…read moreStringfellow! I called on a Friday morning, and the woman who handled the intake was incredibly friendly and helpful. She was able to get us scheduled for service that same day, which was amazing. Darren called before arriving to let me know he needed to stop at the gas station and even offered to pick me up a drink while he was there. How thoughtful is that? From the moment he arrived, he was professional, polite, and extremely knowledgeable. He carefully explained everything in an easy-to-understand way, answered all my questions, and made sure I felt completely comfortable with the work being done. You can tell Darren genuinely cares about his customers and takes tremendous pride in his work. We previously used Bullfrog before A1 took over, and I could not be more pleased with the transition or the entire experience. The service was prompt, professional, and friendly from beginning to end. Darren truly went above and beyond and is an outstanding representative of the company. If you need garage door service, ask for Darren Stringfellow. You will be in excellent hands!

Just purchased a new home in NE Mesa, AZ. Began doing new homeowners repairs including fixing the…read moresqueaky noisy garage door. Hence why we contacted A1 garage Doors. Our technician was Lynn Craft. What seemed like an easy fix, soon led to an aggressive up sale for a 80,000 cycle spring at a wicked cost of $1600, followed by new cable leads and other accessories for another $1400, and a new LED belt driven Lift Master garage door opener at $2600. A $5600 expense in total! Scare tactics ensued involving springs bursting and how the garage door can spontaneously crush our cars, and how it will happen at any moment. A higher level of hard selling then any car dealership has ever inflicted on me. I said I had to think it over and get back to A1 Garage door, which only flamed his anger. I paid Lynn Craft our technician for the door tuneup which was a few squirts of oil on the rollers and parted our separate ways. My intuition told me I was being scammed. This past October of 2025, I had far greater work done on my Vancouver, WA home which cost me a total of $1600 for a new Liftmaster 6690L, two80,000 cycle springs, two cables, torsion rollers, new guide rails, and 10 new nylon rollers. Ironically the cost of the Lift-master opener we purchased 1 year ago was $675.. plus upgraded outdoor keypad at $100. in Contrast A1 wanted $2600 for the exact same unit! I went back to my online research and found several reputable companies who have quoted me 60% less than A1 Garage Door service. Beware people! * Let this serve as a warning to all Garage repair consumers. Do your homework or get financially extorted!

Bill was absolutely fantastic! He responded quickly to every question and made the entire process…read moreincredibly easy. He let me know that my garage door belt had a lifetime warranty, which meant I was able to get the replacement completely free. He then installed it for a very reasonable price. I had another company give me an estimate that was five times higher, so finding Bill was a huge relief. I honestly wish I had contacted him from the beginning! The best part was the service was once the belt came in, Bill showed up within 24 hours and got everything taken care of. Fast, honest, affordable, and professional. I couldn't have asked for a better experience. If you need garage door service, call Bill! I highly recommend him and will absolutely use him again.

Bill and affordable garage door service are professional and practical. I needed a new opener and…read moreseals for my garage and Bill got back to me after I sent an inquiry on Friday afternoon to schedule for Monday morning. I had another company come out also that was significantly more than affordable for very similar products. Use the cable on the door and wait, you'll get great products and service for a lot less than others. I also believe this may be a veteran owned business. Either way you'll be glad you called these guys!

I called Yoav on Friday night because it appeared my Garage spring was broken. He was able to get…read moreme scheduled for Sunday morning. His technician Adam came out to repair the springs. He also recommended the metal end plates since they typically last 15 years and he said mine needed replacing. I accepted that repair and he suggested replacing the rollers but i declined that as it would have made it a higher cost than I was comfortable paying. I was happy they were able to schedule me on Sunday morning. The technician that came out worked under Ultimate garage door but affiliated with Olympus. Overall positive experience and very responsive owner. 5 years warranty on the springs.

On Monday I called Olympus to come out & see why the unit they installed in Nov. 2024 for $762.13…read morestopped working. Spoke to 3 people that day, each time I had to explain what happened. Tuesday, nothing. Wednesday, I talked to 3 more people. Each time I'm told someone is on the way. The last one of them said I'd approved $600 in repairs. I asked him how I could have done that as no one has yet come over to diagnose the problem. He got huffy & hung up on me. Minutes later a woman called, said there'd been a mistake. Someone is coming "right now" to help you. Later, another call from her, no one can come until Thursday. On Thursday morning I get a call at 8:45 am from a guy saying he will be leaving a job soon & he is an hour away. 4 hours later I decide to give up on Olympus since they seem to be little more than a dispatch service & I'm tired of waiting. Based on what I told another company I called, it was likely the circuit board that had failed. Most manufacturers only warranty the board for 1 year. I was given an appt for early Friday & reassured the techs carry the boards on their truck so I wouldn't have to wait any longer. Then, another call from Olympus. This man says he's 1/2 hour away. When he arrived, I explain the issue AGAIN. Told him I think it's the circuit board. This garage door "expert" looks me in the eye & lies. Says a circuit board cannot be replaced "no one does that". Then he lies again & says I need a new opener. It normally costs $1,200, but since I'm a "repeat customer", he'll do it for $600, LOL! The tech from Apex not only replaced the circuit board, he removed and replaced the stabilizing bars for the opener (for free) because "it's like he didn't know what he was doing" when it was installed. It's important to have a door that operates safely. Olympus wasted my time, my money, compromised our safety & lied to me.