I was so very happy to find JPratt. I've used other companies and was very very unhappy. The urgency, the communication, expertise and rates were all something you'd expect from a family-owned local small business - one that cares. They went over and beyond to help make sure the pipes were safe and checked around to let me know what they found. No bs. No hidden fees. These are your guys. Trust me and call them next time you need HVAC work. Thank you Jerry and Collin! Cheers to you. read more

Jeremy came out to service our A/C system and gave exceptional customer service! He was very pleasant, professional and knowledgeable. We look forward to using J Pratt Heating and Cooling for our A/C and Heating needs and services in the future! read more

Just had Jake and his crew installing 2 complete units at our house. Great business to deal with. I would highly recommend this biz. They are punctual, and work was done on time if not sooner. Give them a chance to earn your trust . Dino read more

Arrived on time, was respectful and efficient. They resolved my issue quickly. I highly recommend J Pratt Heating and Air.

Collin and Mike were great! They were very knowledgeable and explained everything they were replacing! My AC unit runs great! I'm very pleased! They are the only AC company that I will use! Jerry, the owner, returned my call promptly and was informative and the techs were at my house when he said they would be. I'm very happy with Pratts heating and cooling!!!! 5 stars!!! read more

Jpratt was referred to me by my neighbor. I had my old A/c unit replaced and had a mini split system installed. I also had a duct relocated for efficiency. The crew from JPratt, did a amazing job, paid attention to detail and ensured all components were installed correctly. Great customer service and kept the job sight cleaned. I highly recommend JPratt services. read more

J Pratt did a great job in installing a new mini-split system in our cabin at Kohl's Ranch. They answered our phone calls almost immediately and were very pleasant. They worked with us to schedule a time for an estimate and installation since we are not up there all the time. The installation crew was great - friendly, knowledgeable and quick. They did a great job. The Durastar system they installed works great - very quiet inside and outside and just fills the cabin with cool air without being noticed. We highly recommend J Pratt. They're a great company. read more

So far, so good. J Pratt made the installation easy. """"""""""""""""""""""""""""""""""

Great service. I had this company install new HVAC system for my place in Pine. They call prior to the installation date with approximate time that they will arrive. They showed up in between the time window they gave me. Their price was reasonable. They used my existing ducts. They took 1/2 a day to install my new HVAC. I had to have them come out the following week to add an additional vent in one of my rooms. Everyone was very friendly and professional. I would highly recommend them. I used Facebook messenger for first contact which Jeremy responded and gave me his dad's number, Jerry. I tried using the "Contact us" from their website but I didn't receive any response. Other than that, they did an awesome job. Thank you. read more

Had J Pratt and his team out to my second home in Strawberry, AZ to replace my existing furnace with an HVAC split unit. It was a fairly custom setup due to the location of the unit and existing ductwork. The quality of the work was superb, the price was fair, and I can't say enough good things about how they operate. They communicate well, the guys are timely, and everyone was super friendly and professional. All the guys were great, and Jake was especially detailed in his work, clearly making quality a top priority. Really appreciate everyone. Highly recommend J Pratt! read more

This company has amazing customer service and their work is top notch. We had a difficult roof but this company literally went over and above to get our air/heat unit installed. They made a way when there appeared to be no way. Use this company! Great service! Great product! Great value! read more

JPratt recently converted my propane heating system to an electric heat pump. They provded the most economical proposal for my heating solution. They showed up on time, were very respectful of me and my house, and very clean with their work. I am extremely happy with the work they completed and my new system. Kathy L read more

I used this family-owned company 3 times and I trust them 100%! Jeremy and his father Jerry are really great, knowledgeable, and efficient!!!! read more

We decided after last winter that we need an HVAC system that's not going to cost a small fortune to heat & cool our home in Pine, AZ. After hearing nothing but great things about Jerry Pratt of Pratt Heating & Cooling, I contacted the number I had . Mr. Pratt himself contacted me quickly and we set up a time to have his technicians come out and evaluate our needs . Technicians Collin and Jake arrived right on time and were two of the nicest and most professional people I have met in a very long time. Within 20 minutes of taking measurements and studying my electrical needs we landed on a system that would be perfect for our needs. Jeremy, Jerry's son composed the estimate and it arrived via email promptly. We called and arranged the install date and time. Collin and Jake arrived precisely on time and prepared, went straight to work. The install was awesome, clean and the workmanship excellent. They left the job as clean as it was when they began work and took time to explain the workings of the system, operation of the remote control and all pertinent info. They were genuinely happy we were getting an efficient great system. Bottom line; Great people all around, very honest and caring. excellent workmanship, fair prices and the follow ups afterward were impressive, very knowledgeable and efficient. I won't use any other HVAC outfit but this great contractor. read more

Outstanding service and extremely helpful. We had the heat go out in the evening. Called Jeremy and he squeezed us in to a full schedule the very next day! He made sure it was fixed and working. We are now so warm and happy. Thank you for Jeremy! Love the way you run your business!! read more

The exhaust blower motor on our furnace quit working. We called two other places that do work in our area. One didn't bother to return our call, the other said they would come, but never showed up. JPratt Heating and Cooling Company came when they said they would be here. The technician was knowledgeable, professional, and friendly. I would recommend this company to anyone needing their services. read more

Great service on short notice when our air conditioner tripped off due to excess freoon. I especially appreciated the follow up the next day to confirm that all was well. read more

Jerry and his team truly are the BEST! Their work ethic, friendliness and professionalism are top notch! Without hesitation they were on our problem making sure a solution was found as soon as possible. There is no one better! read more