At about 7:50AM this morning I realized my garage wasn't working. I went to find quotes online,…read moremessaged Same Day, and was able to set up an appointment for 12PM. They ended up calling and asking if I wanted it even earlier at 10AM. They ended up having to replace a broken spring plus the other spring that was about ready to go along with bearings and the wheels. Everything was done and fixed by 10:45AM, so it was less than 3 total hours from noticing the problem to having a solution. I can't say enough about how quick and professional they were. Jason was able to diagnose the issues in literally seconds and he kept me aware of the process and I didn't feel in the dark about anything. Pricing was consistent with what you'd expect from competitors as well. Just an all around great experience and I couldn't recommend them more.

They came out the next day when I was available and did great work. The staff was friendly and…read morethe prices were within normal range for such fast service. I will use them again

After being jerked around by the company that installed it, I spoke to Melissa about my options for…read morea newish opener that had stopped working. My tech, Evan, arrived on-time and got right to work. He only needed to replace the circuit board in the unit. So, I asked him why he was removing the metal bars that anchor it to the ceiling. "Because it wasn't done right when it was installed & it bugs me". He did that, at no charge, because he has pride in his work & the company he works for. Appreciated that so much because how else would I have known? Then Evan took the time to help us program the new remotes, apply lubricant, & look over everything to ensure both of our doors are working properly. Thank you, Apex, for treating us like family.

​I hired this company based on their supposedly stellar reviews, but choosing them was a huge…read moremistake. The entire installation process was incredibly disappointing, and the final result is completely unacceptable. ​Here is exactly what went wrong: ​Unprofessional Timing: The installer showed up late, setting a poor tone for the appointment right from the start. ​Rushed and Careless Work: The installer was clearly in a massive hurry to leave and did not take the time to do even the most basic functional checks to ensure things worked as expected. ​Dismissive Attitude: They barely spent any time looking at my existing garage door opener before outright declaring it was "broken" and wouldn't work. Ironically, after they left, I was able to get it working perfectly fine myself after just a few tries. ​Improper and Unsafe Installation: The new door is completely unbalanced. If you manually open a properly installed door halfway, it is supposed to stay in place. Mine does not--it aggressively shoots all the way up. This clearly shows that the springs are not balanced or tensioned correctly. ​If you are looking for careful, competent work from someone who won't rush through the job, look elsewhere. I strongly regret trusting the reviews for this business and would not recommend them to anyone.

We ordered our New garage door thru them. The removal and install of the door went Great. The…read morepersonal were very helpful with any questions. Please give them a chance to earn your trust and business.

Garage door wouldn't open (with opener or manually) and both vehicles stuck in the garage. This…read morecompany answered phone right away (Summer), she understood issue, dispatched a driver and broken spring issue repaired all within 2-1/2 hours. Very reasonable priced as well.

I called Doug to come out and inspect our garage door and opener and provide maintenance. He was on…read moretime, professional, and did a good job. I will definitely call him again.

Doug was on time, and very knowledgeable with garage door repair. He understood the problem and…read morefixed it quickly. He explained what he was doing and why it was broken. He also fixed a problem that only happened intermittently. His price was reasonable and fair. I would recommend Doug to anyone!!

arrived on time, did a through assessment, made necessary adjustments, answered all my questions.read more

I called and left my name and phone # and described the issue. NO CALL from anyone at this company…read morein 2 days so I think the reviews are filtered since there is NO CUSTOMER SERVICE AT ALL and a ZERO recommendation from me Completely ignored great going Lindquist,,,NOT!!!. This company is as bad as it gets.

Tried opening my garage door with no success and noticed that the spring at the top of the door was…read morebroken. I prefer using local contractors. There are a number of companies from Phoenix and Prescott who include Flagstaff in their service area but they only come up here a few days a week and what do you do if you have to call them back? I called BK before they opened and left a message and George called back. He told me they were completely booked but he'd swing by and get the door open so I could move my cars out and then come back over the weekend to fix the door. That worked for me. When he showed up he said he had a cancellation so he'd be able to fix the door after all. And that he did. About 45 minutes later the new spring was installed, the door and the opener were inspected, serviced, and adjusted. Very good experience.

We asked for an estimate, he questioned our choice when we went with someone else, and his…read moreresponses came across unprofessional and dismissive.

Bill was absolutely fantastic! He responded quickly to every question and made the entire process…read moreincredibly easy. He let me know that my garage door belt had a lifetime warranty, which meant I was able to get the replacement completely free. He then installed it for a very reasonable price. I had another company give me an estimate that was five times higher, so finding Bill was a huge relief. I honestly wish I had contacted him from the beginning! The best part was the service was once the belt came in, Bill showed up within 24 hours and got everything taken care of. Fast, honest, affordable, and professional. I couldn't have asked for a better experience. If you need garage door service, call Bill! I highly recommend him and will absolutely use him again.

Bill and affordable garage door service are professional and practical. I needed a new opener and…read moreseals for my garage and Bill got back to me after I sent an inquiry on Friday afternoon to schedule for Monday morning. I had another company come out also that was significantly more than affordable for very similar products. Use the cable on the door and wait, you'll get great products and service for a lot less than others. I also believe this may be a veteran owned business. Either way you'll be glad you called these guys!

I was having issues syncing the garage door opener to a new vehicle. Kyler was diligent in getting…read morethe job done. Prompt, courteous and reasonable fee. I highly recommend.

These people are awesome and they dont try to overcharge you! I highly recommend them!.read more

I called Yoav on Friday night because it appeared my Garage spring was broken. He was able to get…read moreme scheduled for Sunday morning. His technician Adam came out to repair the springs. He also recommended the metal end plates since they typically last 15 years and he said mine needed replacing. I accepted that repair and he suggested replacing the rollers but i declined that as it would have made it a higher cost than I was comfortable paying. I was happy they were able to schedule me on Sunday morning. The technician that came out worked under Ultimate garage door but affiliated with Olympus. Overall positive experience and very responsive owner. 5 years warranty on the springs.

On Monday I called Olympus to come out & see why the unit they installed in Nov. 2024 for $762.13…read morestopped working. Spoke to 3 people that day, each time I had to explain what happened. Tuesday, nothing. Wednesday, I talked to 3 more people. Each time I'm told someone is on the way. The last one of them said I'd approved $600 in repairs. I asked him how I could have done that as no one has yet come over to diagnose the problem. He got huffy & hung up on me. Minutes later a woman called, said there'd been a mistake. Someone is coming "right now" to help you. Later, another call from her, no one can come until Thursday. On Thursday morning I get a call at 8:45 am from a guy saying he will be leaving a job soon & he is an hour away. 4 hours later I decide to give up on Olympus since they seem to be little more than a dispatch service & I'm tired of waiting. Based on what I told another company I called, it was likely the circuit board that had failed. Most manufacturers only warranty the board for 1 year. I was given an appt for early Friday & reassured the techs carry the boards on their truck so I wouldn't have to wait any longer. Then, another call from Olympus. This man says he's 1/2 hour away. When he arrived, I explain the issue AGAIN. Told him I think it's the circuit board. This garage door "expert" looks me in the eye & lies. Says a circuit board cannot be replaced "no one does that". Then he lies again & says I need a new opener. It normally costs $1,200, but since I'm a "repeat customer", he'll do it for $600, LOL! The tech from Apex not only replaced the circuit board, he removed and replaced the stabilizing bars for the opener (for free) because "it's like he didn't know what he was doing" when it was installed. It's important to have a door that operates safely. Olympus wasted my time, my money, compromised our safety & lied to me.

Gavin was quick to respond to my request and could fit me in same day. He efficiently repaired…read morethe door problem and made suggestions for improvements I would recommend him and his company because they call back, they do the job right and prices are reasonable. Its a win.

Estimate to completion was easy and seamless. We were provided with different door options and…read moreoptions on adding a dog door in a different part our home. The job was done very well and the new door looks great, and best of all the job was on time. Pricing for services was very reasonable and well worth the cost, with quality materials and workmanship. We would recommend this business to others.