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    Lifeway Mobility

    5.0 (2 reviews)
    Closed • 9:00 am - 5:00 pm
    Updated 1 week ago

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    3 hours

    Response rate

    100%

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    3 months ago

    Doug was very knowledgeable and helpful. He identified and noted that the problem was solved.

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    Lifeway M.

    Thank you for the positive feedback and for choosing Lifeway Mobility!

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    4 months ago

    Bryan and Doug were great. Fixed my chair in short time and were very cordial and professional. I definitely recommend them.

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    Lifeway M.

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    Ask the Community - Lifeway Mobility

    Ascend Accessibility - logo

    Ascend Accessibility

    (1 review)

    I am writing this review to relate my experiences for not only identifying a suitable stairlift for…read moremy purpose but choosing a company who could deliver and install this product. My quest began in attempting to determine which specific manufacturer along with which model would fulfill my needs. Given the multitude of manufacturers this by itself was a daunting task. I reached out to multiple suppliers representing different product lines for an in-home evaluation and subsequent quotes. This provided valuable insight as to which companies I felt were capable of delivering not only quality but had the resources to service the product in the future. After considerable due diligence and numerous consolations, I settled on the Bruno Elan SRE-3050 straight stair lift to be supplied and installed by Ascend based in Carrollton TX. The first indication that this company was truly customer centric was the response to my initial inquiry by their representative Christina Gurvin. Her introductory letter along with its pertinent questions gave credence that she understood the need to gather the correct information prior to quoting. Other responders simply provided boilerplate responses and numbers based on little or no factual information. Ascend's Regional Service Manager, Kirk Albrecht, made a personal visit during which I learned not only a tremendous amout about Bruno, but gained valuable insight into this company. I felt that this business was built on three principals being integrity, transparency and excellence. Kirk conveyed that excellent customer service is the number one job in the company, that customer service should not be a department; it should be the entire company. This message was further communicated when the owner of the company Jay Lambert, called me directly to reinforce the same. Just having satisfied customers isn't good enough anymore. The customer experience is the next competitive battleground. It's where business is going to be won or lost. Building a good customer experience does not happen by accident. It happens by design. Selling solely on price is an antiquated tactic. In this day of "customer service" one can only hope that the experience will meet expectations. Unfortunately, most often I have found this not to be the case. It certainly was not so in this experience. The entire Ascend team exceeded any expectations I had from initial communication through scheduling and the final installation. As a result I can without reservation recommend ASCEND as the premier company when seeking a stair lift.

    From the owner: Ascend Residential Elevators & Lifts proudly supplies, installs, and services affordable home…read moreelevators, stairlifts, and dumbwaiters throughout Dallas, Fort Worth, and across Texas. We believe in elevating your home experience by adding comfort and convenience at the push of a button, enhancing the overall enjoyment of your residence. Every project is approached with elegance, timelessness, accessibility, and safety at the forefront, ensuring not only a quality product but also exceptional customer service. Alongside installations, we also provide reliable servicing for residential elevators and lifts. Take your home to new heights with Ascend--your trusted Dallas and Fort Worth elevator company. Contact us today for your installation and service needs!

    Ed Kellum & Son

    Ed Kellum & Son

    (8 reviews)

    This was a spectacular transaction from start to finish. Edron took very good care of me. I was…read morerecovering from pneumonia and our fridge went completely out. I spoke with Edron, ordered a new SubZero over the phone in a relatively short process. The fridge was delivered today and installed and is working perfectly. I am still recovering, so this was a great help! Well done, Edron!

    We went to Ed Kellum based on a recommendation from a friend and also because we wanted better…read moreservice than we could expect from a big box store like Home Depot/Lowe's. On January 4th, we purchased a KitchenAid double oven from Mark Pritchard. It was expected to arrive in late January, so he gave us an approximate installation date of February 1. Since we hadn't heard from him during the first week of February, we called him several days after the promised installation date to check on the status. He seemed surprised to get our call. He called us back and told us that the KitchenAid was on backorder for several more weeks. So, he offered us a more expensive oven (at a discount, but still more money than we planned to spend) and we paid the difference ONLY because it was available to be installed immediately. The Fulgor Milano was installed the following Saturday. But, Kellum's installer failed to test both ovens before he left. After he left, we discovered that only one of them worked. We contacted Mark who sent an electrician to our house. The electrician determined nothing was wrong at our house. We contacted Mark again. Mark then arranged (through Kellum's distributor) to send Apex (a repair company) to our house. Apex replaced two parts on the oven, and it still didn't work. Our request for a new (WORKING) oven was declined by both Mark and the distributor, and Apex came back out more than a week later on Feb 24 and replaced a third part on the oven. So, as of February 24, we now have a "brand new" oven (for which we paid several thousands of dollars) that has already been repaired twice (three parts replaced) in less than a month after waiting more than 3 weeks beyond the delivery time promised, and at a cost of several hundred dollars more than we planned to spend. Not once has Kellum reached out to see if the oven now works. We are planning to replace our dishwasher and two refrigerators. Based on our experience, we will shop elsewhere when we are ready to make those replacements. Needless to say, we are not happy with the service we received or the condition of the oven. We should have gone to Home Depot or Lowe's instead. Kellum's service has been awful.

    MAA Addison Circle

    MAA Addison Circle

    (127 reviews)

    I've lived in this apartments community for a total of five years of my life: 2015-16 and 2021-25…read more Across those times, I lived in three different-sized apartments in three different buildings. I can thus vouch for MAA Addison Circle from multiple vantage points. First, the neighborhood around Addison Circle is awesome with multiple nice cafés & restaurants, a convenience store, two pubs, and a half-dozen nice, green parks including the large Addison Circle Park. (I was sorry to see the closure od New York Pizza & Pints.) The big park hosts monthly community events, including Oktoberfest and Kaboom! The office management team was always friendly and highly competent, with just a couple of rare exceptions. Probably the strongest component of the overall staff at this community are the people who maintain the grounds and the facilities. Choose your building carefully. This complex consists of ten to twelve buildings. Two or three of the buildings are just a smidgeon on the dicey side. They are all along the community's western boundaries, both south and north of Morris Ave. They seem to have more litter, telltale skunky aromas, & propped-open security gates. Just do your due diligence before selecting your apartment because, overall, this apartment community is great!

    Don't move here , they really do not care for your well being they want you to die an lose your…read morehearing and need a hearing aide due to the lack of poor management and maintenance they are terrible

    Lifeway Mobility - mobilityequipment - Updated September 2026

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