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    Ed Kellum & Son

    3.4 (8 reviews)
    Open 10:00 am - 6:00 pm

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    1 month ago

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    David P.

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    1 year ago

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    David P.

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    4 years ago

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    8 years ago

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    8 years ago

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    Our refrigerator was making an odd sound, when I did some research, on YouTube, it said it could be…read morethe coils needed cleaning. I called Elite had some good reviews and I find repair people from Sachse do great work. Willy from Elite came over next day and cleaned the coils but the drain tubes were clogged and had to be replaced. The price was very reasonable. I am telling my friends and neighbors about them now too!

    CUSTOMER SERVICE NONEXISTENT!!!Unfortunately, our experience has been far from satisfactory. We…read morepurchased a complete kitchen package for our remodel. Brian, the salesperson, was aware of our time constraints and assured us that there would be no problem. However, once he received our payment, communication stopped completely. No one seems to know when our appliances will be shipped, let alone when they will arrive. We have been trying to get in touch with the manager (Corey Trent) for over a week, but to no avail. He seems to never be found. How difficult is it to find a manager in a 15,000 sqft showroom?? How do you have the inability to obtain a tracking number for products YOU sell in order to find out when they will be delivered? All we have gotten is the runaround. We now have people on standby, whom we have to continue to pay, because Brian and management can't seem to get it together. This is a total lack of professionalism! We urge you to take your money elsewhere-total lack of work ethic!!

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    1.0(2 reviews)
    1.4 mi

    I would never use this guy he's terrible and rude. I bought a 42 inch refrigerator from this…read moreperson, had it delivered, it was missing the drip pan, kick-board and a drawer. Went back to pick these items up. He came out with a used disgusting drip pan that I don't even think went to my refrigerator along with the kick board. He had no drawer then tried to charge me $252 extra for those items that should've been with purchase. The

    HI! I worked in this store for about 10 years, the last 5 years, she left me practically alone to…read morerun the store,sales, AD'S, purchase of merchandise(when I had cash obviously) selecting it, looking for offers, since when I told her that There was already a lack of merchandise, he sent me to go find and select, (I live 40 minutes from where you bought it and he 5 minutes and even so I had to go!!!) etc etc... I was in charge of buying the parts that were needed, pick up the parts at the store that got them, even if it was in Dallas, Fort Worth, I had to go pick them up, many times change and assemble the appliances that had parts changed, when I sold the built-in ones the Most of the time I had to upload them to the client's truck only between the client and me or get someone to come help me, because the owner did not come to help us even though I told him that I was occupying it, I ended up hurting my spine because of that , in the office I did not have a/c or heating, I got to be there in temperatures of more than 115* and less than 30* in winter with snow in the street, many times even on Sunday(my day off) I went to attend clients (without payment) ohhh also, in the storage I had merchandise for sale (in Dallas) I have the same, he lived 8 minutes away and I 40 and if there was a client for something that was there, I also had to GO, even a couple of times I had to take my husband to accompany me for safety...in the time it lasted, he never gave me vacations, I do not deny that sometimes I asked for 1-2 days for some outing for events for my children and if he gave them to me, but obviously he deducted them from my salary and according to the law they corresponded to me I already had 2 weeks of paid vacations (which never happened), when I had sales that were paid in cash, I took my salary from there, but if I had only received card payments, sometimes I had to wait up to a week for them to pay me ( even though I told him that no cash had come in), last year, sales were very low but there were, unfortunately most of them on card, the last 3 months I worked there, I DID NOT PAY ME , I was also in charge of making utility payments (electricity, internet, storage) sometimes if you gave me your card information so that I could enter the payments and other times I had to enter them with mine if I had cash from any sale, well, the last 3-4 months I was there, there was NO cash, he told me that he had no money and well, the power and internet were already being cut off and I had to pay from my pocket to be able to continue operating the store, cash was still not coming in (incidentally when a sale came in of built-in, so if he stopped at the warehouse to pick up the $$$ and if I was owed salary, he told me that as soon as I deposited it, he would send it to me and sometimes it wasn't there until 3-6 days later... and obviously I didn't buy merchandise...) and so, seeing that he didn't care about the store and I was already owed a considerable amount, I talked to him and told him that I couldn't be working like that, without salary, with a debt, without help and that he offered to go only by appointment and so that he would not worry about covering full salary, he told me and I quote: If the warehouse is like this, without merchandise, without money in the box, it is SOLELY BECAUSE OF YOUR FAULT, You practically brought MY STORE TO RUIN, and well, 8 months after these words, HE DID NOT WANT TO PAY ME, HE BLOCKED ME EVERYWHERE, IF we have a family reunion and he knows that I am going, he DOES NOT GO and says that he is not comfortable, yes. I am here because I charge him, I am very sorry to give him lol and by the way, when I resign for the reasons mentioned; He began to tell his mutual acquaintances that he kicked me out because, according to him, I was stealing from him... me!! to put up with him, to help him, to always be at the foot of the canon with him, he began to say that about me, even to people I found who got us merchandise... that was the only thing I got from the owner from this store..

    Ed Kellum & Son - electronics - Updated May 2026

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