in my 20yrs going to the east mall life lab I am never seen the service drops drastically. Just…read moreimagine you have to wait 2hrs for service . They need to increase their staff, That is bullshit.Also they should be opening on saturday at 7.30am not 9am like the other lifelab. I hope the next time I go in they would improve

The reception staff were warm, friendly and efficient. My wait time was displayed clearly to me and…read morethe wait wasn't too long! The woman who drew my blood was also kind and professional. I would recommend this service to anyone and thank you.

Checked the Dynacare website and this location was showing 0 wait time while all other locations…read morewere 40+ minutes. Check in took the longest but it was nice and quick. Total time 15-20 minutes. Street parking is avail. via Green P parking

I've been here twice now and both times they were overbooked. They get folks through fairly quickly…read moreand efficiently but their scheduling results in the clients waiting outside on the street. First time the wait was annoying but a little more tolerable due to warm weather. Second visit, just like the first, I arrived 10 minutes early as instructed. After 25 min waiting outside I finally got in out of the cold and was able to sit down. I'm a left leg amputee and standing for long periods is harder for me than most. There are no chairs or anything to sit on outside their office. Most disappointing is that the staff couldn't have cared less. I'm not looking for 5 star concierge service at a blood lab but I would have thought someone would have been concerned about the issue I raised. I just got silence and a too bad so sad look. It's conveniently located but for me that's all it has going for it. And be prepared that they will be well behind in their schedule.

I've been using Dynacare Labs. near my home for decades and they've always been TERRIFIC…read more Had to go to this (different) location today to hand in a routine medical specimen: 1. Was told that my doctor had not given me the correct paperwork. Had to call my doctor's office, only to find out that the paperwork I submitted was accurate (AFTER the lady on the desk checked with her colleagues). WTF. 2. I asked if I had to pay for the test. She said "no", then asked a colleague who said "yes". Okaaaaay. 3. I handed her my card, assumed she was swiping it (couldn't see beneath the counter top), she handed me back my card and said I needed to pay. WHAT. I thought I just did. No, that's done by someone else. 4. Constant, incessant interruptions by her colleagues left me waiting and waiting and waiting. Finally, I had enough and suggested she focus on completing my transaction to which I received a mouthful and to which I responded accordingly. They need to train their front-line staff AND they need an additional person on the front desk. All I wanted to do was hand in a specimen and it took waaaaaay longer than it should have with a lot of aggro. Go to another Dynacare if you can. This place is atypical of Dynacare's usual high standards.

2401 Yonge Street, Toronto…read more I avoid getting blood work done at all costs. I'm a fainter, and have "blood from a stone" veins. However - EVERY time I have gone to Dynacare and had my blood taken by Cristina, the Lab Technician, whatever magic or needle sorcery she does - it's painless and over in seconds. And she has consistently taken it quickly and painlessly over the couple years I have gone, is always calm and pleasant, and puts me at ease telling me stories or jokes. Thank you Cristina for making my worst nightmare actually MORE than tolerable now : ) Lisa P

If I could review less, I absolutely would without hesitation…read more I had to get some bloodwork done, and unfortunately because of my past experience's with my veins being terrible and normal technicians missing the mark, I get panic attacks each and every time I get blood drawn. because of my on-going health issues, I had three requisitions to complete, so at least I was making the most of my visit, or so I thought. when I got to the counter I was told I had to pick which tests were most important to get done, because of the worlds issues they were only doing two requisitions each visit. i tried asking for more clarification, and the lady behind the desk absolutely exploded in a stern turn, raised her voice and said "I DON'T MAKE THE RULES" pretty terrible experience to go through. so I had to pick two of my tests and didn't go back to do the third one. I tried to find this on the public website where this ruling was, nothing online, and nothing was shown in the office/waiting room either. it was explained in long format when I followed up with life labs, but no apology was given for the snobby technician for the bloodwork being drawn. absolutely no satisfaction. parking is a bit of a crap shoot as its street parking for this four story medical building plus other stores in the neighborhood. transit option is the 501 queen bus/streetcar directly with no other close by option absolutely felt insulting to come here, had a panic attack, was degraded, and worse still, if I need to do bloodwork, this is the closest location to where I live and I don't have a close option. come here if you want to be treated terribly!

The website is extremely user unfriendly. Impossible to set up an account and without an account…read moreit's impossible to book an online appointment. Totally frustrating experience. I'm going elsewhere.

Efficient, prompt and professional staff. Highly recommend…read morethis location. Best to book time online.

Came to turn something in with my partner and was met with rude behavior and tone before we could…read moreget the question out. Extremely unhelpful. Could not take 1 out of the 2 samples and said they could take it just not today and to come back tomorrow and turn it in, which makes zero sense. There were about 15 people behind the desk laughing and chitchatting but when asked questions about things that were serious to us they were confused. One person said one thing and another person said the opposite. Just extremely unprofessional. Would give zero stars if possible.

Very busy but well organized and prompt care. Con isn't with reasonably priced parking.read more

I don't think laboratories are the kind of place that you read a yelp review about. This one just…read morehappens to be a convenient location for me. In the last few months (unfortunately) I've had to to several tests and can say I've got to know the staff more than the average Joe. They take care of you here, not the "in-your-face" kind of help you get from a salesperson at you clothing store. But they try to make the needle process as painless as possible. And this is what makes me happy here, they're not rushing. I've found out the best time to go is 4-5pm as most people try to go early in the morning as some tests require fasting.

I have always made an appoinntment on line. Everytime I have arrived within 5 minutes of my appt,…read moreand have never waited more than 1-2 minutes beyond. The staff has always been friendly. The nurses are amazing. Since coming to this location (years), I have never walked out with a bruise!

The good thing is they open early. They also take walk ins. They move fast and try to deal with…read morepeople and their personalities at best. I was a bit annoying - showed my health card on my phone. It's just easier for me but not them. This post is somber ...it rains outside....pathetic fallacy. Is the air being purified here? So many ppl waiting in the hallway and in any corner. I don't see my name on the screen yet...gotta wait Omg I see my name now !! Jai ho

This location is small but the staff is very caring and competent. Even though they were…read moreunexpectedly short-staffed, they kept their spirits up and moved as efficiently as possible. I always get lightheaded when I get blood drawn, and when I told this to my nurse Christine she made time for me to lay down so that I didn't faint, and finished the process so quickly that I was affected less that usual. While I was waiting several regular patients came in that the staff had a friendly report with, which was nice to see. Thanks for being kind and taking care of the neighbourhood!