My son had a rare form of facial cellulitis and they got him in quickly despite being really busy…read moreand two of the wonderful doctors there conferred and immediately sent him to Saint Mike's where he was put on intervenous antibiotics for three days. Had hey sent him home with oral antibiotics I don't think he would've made it. They saved his life. I will forever be grateful to these doctors. Oh and did I mention the lovely ladies at the front desk? Their voices always sound like singing birds. I love listening to them in the background. They obviously love their jobs and are all friends. I have yet to see them in grumpy moods

This is disappointing! I would never leave negative reviews! Never! But this has to be documented…read moresomewhere. Before anything, let me be fully clear, Doctors/ Physicians in the clinic are amazing, I am with my family doctor from a long time, however the admin team has been a nightmare. I underwent surgery in March 2026, which lead me to be bed ridden for recovery till May 2026. I lost my job, my OSAP went into overpayment, I am under extreme financial hardship and I was attacked racially on the streets of Toronto. I was recovering, hence could not make it to the appointments, when asked about it, I was told about "policies" and "fees" I must pay before I see my doctor. I gently asked to waive it OR allow me to delay the payment till I am capable of giving it / do it in instalments. It was relayed to my doctor as I am asking to waive fees and I was informed it cannot be done. The email had issues lines up, I was looking to get my doc to fill in some forms, insurance/ hardship related, I was told how much that would "COST". I had to leave it on the side. I received an email saying I am no more on ROSTER because I missed appointments! I was genuinely taken aback. My psychiatrist had stopped the practice, so my files was being transferred to family doctor. Admin team at UHN did it, honestly, multiple times. It never reached my doctor. During my current hard time, facing depression, anxiety, adhd and an attack because I am a different race, with no money, poor credit fighting to get a job, I started overcoming my issues. I asked again for an appointment, because UHN confirmed that I was still with this clinic, they replied with "policy rules", "admin fees"! I have an entire email chain! The admin from UHN helped me with getting the records, and I PERSONALLY SENT THEM! My doctor understandably could not read everything because there were more than 200 visits to be read! So from whatever time I was a patient of this clinic, UHN did send the records, and they NEVER reached my doctor, until I had to find a way to provide it to them! Finally after asking for an appointment I finally got one last week, I finally saw my doctor and we had a plan, from the conversation I noticed he was relayed with selective information, and when he said he supports the admin team, I reassured him I understand policies and why you are supporting them, however, my MAIN CONCERNS have not reached you! Me and my doctor had a plan, I requested for one of my forms to be signed on Friday, according to clinic "policy" I was late with the email so they were going to answer me next business day. Monday has passed by, Tuesday is almost coming to an end, and I am ghosted yet again! It is extremely hard not to take this personally, I have been clarifying asking giving feedbacks in a real positive light whenever possible. BUT THE ADMIN TEAM HAS ABSOLUTELY NO EMPATHY! WORST EXPERIENCE OF MY LIFE DURING MY OWN ROCK BOTTOM! I have a steady rapport with my doctor, so I cannot even go anywhere else, but to get to him, THIS HUGE HURDLE is just an impossible task! And get it right, they are VERY RUDE with their responses too! I am extremely disappointed! Isnt this the care team I can rely on when I need support? Apparently not! Very very displeased with the EXPERIENCE!!!!! I wish I could give NO star or a half STAR, and again, THE DOCTORS ARE GENUINELY GREAT! Also, I myself am an internationally trained DENTIST with 5 years of experience, now pursuing healthcare research! Never in my life I would have imagined a team who cares nothing about the people in need! I really feel sad that I had to approach them time and again, making my hardship/struggle feel like an inconvenience!

Very courteous service and very well organized compared to the Dynacare I've been to at Boxgrove in…read morethe east end. It was just a 30 minute wait on a Saturday morning at around 8 AM. That ain't bad considering that I was just a 'walk-in'. I couldn't make an appointment online since they were booked up for online registry on that particular day. This will be my 'go to' Dynacare from now on for blood extraction.

if you do the appoints on line then your amazing.. your in and out very fast…read more it like all the other labs out their. go in with your health card and your paper and you get it done. If i had a container i could have done my Urine sample at home and came in.- next time. The washroom was normal only have 1 i think and if they do a lot of clients in one time or someone takes a long time to collect then it may be better to get it from home.. I would go back and get my blood done. NOTE to get the results on line i think you need to pay. other lad do not. IF you're ok to wait then who cares. but if you want the information i think you can pay a yearly fee! ask the staff they can tell you the price.

Always on time in terms of appointments. Staff is very…read morefriendly and extremely professional in doing their job. They work by appointments and accept walkins. Open early and it's always better to go early in order to get an early spot in

Not a good experience......third time here, wait time always long…read more No online appointment so we were told it would be a 45 minute wait....will be advised by texts. Advised nine minute to go....arrived back at clinic....waited over an hour for a two minute blood test. Terrible... not efficient , slow slow service. Cant handle the appointment schedule? .....don't accept so many appointments! Must be a money thing. Never again here...!

Horrible clinic! The staff service is inconsiderate. They really highlight the "free" in our…read moremedical system.

visited this clinic close to home on Monday. Good atmosphere, friendly front staff and the doctor I…read moresaw was thorough and patient. Would definitely use this clinic again when my regular GP isn' available. Claire Scott

Please don't use the pharmacy. I was checked by the doctor at 10:30. Good turn around. The…read morepharmacist took 1 1/2 hour to make the prescription despite the fact the there were only me and 1 other patien. it's very shamefu. I approached them 3 times to find out wha was taking so long. Finally after 1 1/2 hour later I git my medicine and this was after I had submitted my insurance detalis in advance to speed up the process. It was simply shameful to make a patient in pain wil for a full hour and a half for the medicine. I dont equate it to good patient care.

Below was my experience and why I'm giving them only 2.5/5 stars. This time I'm rounding down…read more I called here before I came as a walk-in asking about a price for TB testing. The reception told me that it's $20 for with reading for each step. I even repeated on the phone if "$20 including reading?" She said yes! Other locations are $30 for each step. I need the 2-Step test so a $40 payment for work sounds good to me instead of $60. I come in, it was busy so reception told me it will be about 40mins wait (which is probably longer anyway) so to come around 1:30pm since I had my baby with me. So I did. I waited an hour for the dr anyway... how convenient to be seen for not even 5mins. 3 days later I come in but only waited 10mins (so nice even though my baby wasn't with me this time). I was seen for 5mins again to do the reading and the Dr (a different one) told me that I had to pay $40. I told him what I was told over the phone and he apologized. Said that it's $20 for the injection, then $20 for reading since it's usually different Drs each time. I could've just went to a different location.. How could they mess this up? I do like how they have pillows in all their rooms and the sliding doors.

in my 20yrs going to the east mall life lab I am never seen the service drops drastically. Just…read moreimagine you have to wait 2hrs for service . They need to increase their staff, That is bullshit.Also they should be opening on saturday at 7.30am not 9am like the other lifelab. I hope the next time I go in they would improve

The reception staff were warm, friendly and efficient. My wait time was displayed clearly to me and…read morethe wait wasn't too long! The woman who drew my blood was also kind and professional. I would recommend this service to anyone and thank you.

I visited the urgent care centre at copper creek after accidentally cutting my finger very badly…read morewhile making dinner in the evening.Even though it was almost closing time and Dr Sharifian was about to leave,he kindly stayed back to properly treat my wound.He was extremely patient,professional and reassuring throughout the whole process. What I really appreciated was that he also prescribed the necessary medication and had it faxed directly to my pharmacy so I didn't have to wait.His expertise,kindness and dedication to patient care truly stood out.I'm very grateful for the excellent care I received and would highly recommend Dr Sharifian at the markham stouffville urgent care centre in Markham

Highly recommend coming here if you need urgent care. The doctors and nurses are kind and friendly…read more They take time to listen to your concerns. They provide quick resolutions. I was suffering with pink eye and didn't want to drive that far to my family doctor so I came here instead. They were able to help and prescribed me with antibiotics. The only downside I would say is it's always super busy with very long line ups out the door. Sometimes you may need to wait more than an hour - it's insane.

This is a terrific walk in after hours clinic…read more There's a very large free parking lot, which is great! There's a pharmacy in the building on the same floor, which is convenient if you end up having to fill an Rx! It's physically a very small clinic, 8 chairs in the clinic, and a bench just outside the door. It wasn't too busy when I was there, relatively speaking, so everyone got a seat, with 2 to spare! I only had to wait 45 minutes, also great. Doc was very good too. This is definitely where I'm coming from now on when I don't feel like dragging my XL butt to west Oakville to visit my GP! Goddess of grammar signing off...!

Great clinic. Waiting room was packed when I arrived and it was slated to be about an hour wait (as…read moreper the kind/patient receptionist). 45 minutes later, I was seen and the visit was swift. You can tell the staff and the doctors respect patient's waiting times and want to ensure everyone is swiftly seen. Dr. Shelly was fantastic. She too was patient, did not rush me out, as I was the last patient of the day. The reason why I gave 4 stars instead of 5 because the clinic looks a little dated. Walls could use a paint job. All in all, recommended.