in my 20yrs going to the east mall life lab I am never seen the service drops drastically. Just…read moreimagine you have to wait 2hrs for service . They need to increase their staff, That is bullshit.Also they should be opening on saturday at 7.30am not 9am like the other lifelab. I hope the next time I go in they would improve

The reception staff were warm, friendly and efficient. My wait time was displayed clearly to me and…read morethe wait wasn't too long! The woman who drew my blood was also kind and professional. I would recommend this service to anyone and thank you.

I'm not sure if I want to write a review of this place as it seems to be a hidden gem. It's right…read moreby Islington Station in the office building behind it. You can make an appointment directly on their site, but they also take walk ins. I used to go to Sunnybrook for blood tests, but coordinating this with a baby was hard. They open right at 7:30 on weekdays (closed on weekends). The staff are extremely efficient. This morning I went at 7:20 and was out the door by 7:40. This is my go to lab now. Good for: medical tests

This location is small but the staff is very caring and competent. Even though they were…read moreunexpectedly short-staffed, they kept their spirits up and moved as efficiently as possible. I always get lightheaded when I get blood drawn, and when I told this to my nurse Christine she made time for me to lay down so that I didn't faint, and finished the process so quickly that I was affected less that usual. While I was waiting several regular patients came in that the staff had a friendly report with, which was nice to see. Thanks for being kind and taking care of the neighbourhood!

Efficient, prompt and professional staff. Highly recommend…read morethis location. Best to book time online.

I completely agree with the earlier review. It took FOREVER to be taken. A miserable waiting…read moreroom. The only positive (and this is important) is that the woman who did my blood work was very efficient, friendly and polite. But ... it'll take lots of your time to be seen ... be prepared for a very lengthy, lengthy wait. It is a never-ending line up of people coming in ... and no one is in a hurry. If you don't have the luxury of time to sit around and wait ... go somewhere else.

Extremely rude and abrupt staff, and they were like that with every person that walked in the door…read more Waited 45 minute for blood work, and during that time only 1 patient got done, and her test took 5 minutes. The rest of the time I sat there the staff was doing absolutely nothing. I eventually had to leave, couldn't wait any longer, and decided to come back later in the day. Posted hours said they were open til 7:00. I arrived back at 6:35 p.m and they had already closed. Please do not allow a dime of taxpayers money to go to this business. Boycott them please. it's the best way for taxpayers to ensure that companies who treat patients like this never get to profit from taxpayers.