in my 20yrs going to the east mall life lab I am never seen the service drops drastically. Just…read moreimagine you have to wait 2hrs for service . They need to increase their staff, That is bullshit.Also they should be opening on saturday at 7.30am not 9am like the other lifelab. I hope the next time I go in they would improve

The reception staff were warm, friendly and efficient. My wait time was displayed clearly to me and…read morethe wait wasn't too long! The woman who drew my blood was also kind and professional. I would recommend this service to anyone and thank you.

I'm not sure if I want to write a review of this place as it seems to be a hidden gem. It's right…read moreby Islington Station in the office building behind it. You can make an appointment directly on their site, but they also take walk ins. I used to go to Sunnybrook for blood tests, but coordinating this with a baby was hard. They open right at 7:30 on weekdays (closed on weekends). The staff are extremely efficient. This morning I went at 7:20 and was out the door by 7:40. This is my go to lab now. Good for: medical tests

This location is small but the staff is very caring and competent. Even though they were…read moreunexpectedly short-staffed, they kept their spirits up and moved as efficiently as possible. I always get lightheaded when I get blood drawn, and when I told this to my nurse Christine she made time for me to lay down so that I didn't faint, and finished the process so quickly that I was affected less that usual. While I was waiting several regular patients came in that the staff had a friendly report with, which was nice to see. Thanks for being kind and taking care of the neighbourhood!

Efficient, prompt and professional staff. Highly recommend…read morethis location. Best to book time online.

I came here on a Saturday as I managed to get a last minute appointment having booked online…read more Weekend appointments, in general, are hard to get so I consider myself lucky. It was my first time at this LifeLabs location. There is plenty of onsite parking that is free, which is a nice change from some of the other LifeLabs locations in the west Toronto area. The LifeLabs is located in the basement. There are elevators for people with mobility issues, or you can use a short flight of stairs. The receptionists were efficient at checking people in. They have a board showing wait times and whether people have pre-booked appointments. When I arrived a few minutes before my appointment, the wait time was 14 minutes. There is a small waiting room within the office, and a handful chairs outside in the hallway. I can see how it would get crowded very fast. The cubicles are pretty open and people in the waiting area can definitely see into them, so keep that in mind. I was called quickly and the person taking my blood was quick at her job. I was in and out in a few minutes.

I say this here is a hidden gem! There were no line ups on a working day. The service was quick to…read moreget the blood drawn. It was quick in and out on a working day and good to get this done during lunch on a working day.