I was looking for a Boston Celtics hat for someone, which is not easy to find in downtown Boston…read more The store was clean, uncluttered, and I was greeted when entering the store. I saw New England Patriots gear, the Celtics, Red Sox, and Bruins gear to name a few. The store has hats, jerseys, and other items for purchase related to the teams. Pay them a visit, you may just find what you are looking for.

We were on a quest for a new Boston Red Sox visor for my husband. It makes no sense we couldn' t…read morefind one even in this store. The one he currently has is 5 years old and we purchased it in the Spring Training location for the Boston Red Sox in Ft. Myers, Florida. Without even looking for it while going through the Patriots gear my husband spotted a great ladies tank for me. This had been a constant online search for years and we gave up. It is hard going to a Pats game in Miami and enjoy watching them beat the Dolphins in a long sleeve shirt. The tank was $28.00 but the good news no tax on clothing in Massachusetts according to the guy that rang me up at the register. I look forward to wearing it while watching the games. Great store but you lose a star no Red Sox visor for hubby.

Did a quick pop in on our Tuesday adventure and my lady scooped me a nice new color drop pink mens…read moreshorts 5" pace breaker! We moved fast, the shop was busy on a beautiful day. Our sales associate that rang us out was super nice. No sales today, but the shorts to match her fits made me happy. The shop has a lot of space and fitting rooms. Would go back.

Workers here are super helpful. They helped me find the pieces I was looking for. This store has a…read morewide selection as well!

Very friendly staff and love that I can always find lots of great jeans on sale! Very clean and…read moreattentive service.

This place is completely understaffed! I mean. The person literally said that to someone who was…read morewaiting to check out. I went in to check out what they were offering and it was quite disappointing. The prices were way over expected and the selection was sparse. They mainly had sizes that were more targeted for bigger boys and girls. Overall it wasn't really worth my time.

I bought a grey Harvard sweatshirt for my brother; he didn't like it, and I didn't buy a red…read moreHarvard sweatshirt at the Harvard store since I didn't have time, so the next day I discovered this store. Thank God, I found it. I ended up buying both the red Harvard hoodie and the Harvard cap. This place was also cheap compared to the actual store. I didn't buy the appropriate size for my brother and ended up giving it to my mother. Also, the individual working there was friendly and pleasant. I also like how clean and organised it was; my mother liked the sweatshirt, and my friend liked his cap.

Average souvenir shop. College sweatshirts caps scarves and golf balls for MIT and Harvard, 'cause…read morethey're in Boston. Nothing notable or impressive really. My family bought some pens. It is owned by a huge corporation so I don't expect it to change much and it is literally just the standard items at any game or any state just with a different university name.

This review is related to my interaction with Chifunilo, SA inside the Saks store. I had a pleasant…read moreexperience and she educated me with the history of some items I took interest in. She also informed me that the Jackie buckle was going to be phased out so I guess that is my next acquisition! She was kind of enough to show me the different styles of Jackie- some I've never even seen before. I was not in the market to purchase anythng that day but I will definitely going back to purchase my Jackie from Chifunilo.

Hands down one of the most unprofessional stores i have ever dealt with. Unfortunately i had to…read moreuse them in order to get 2 Gucci bags repaired, as there is no other way to get them to the repair facility from MA. First off the sales person Jen who took my information gives you a cell phone number to communicate through to give you updates. She barely replied when I asked for status. She also under delivered on her promise. I was told the bags would be looked at within 2 weeks to diagnose what needs to be repaired. After having my bags for 2 weeks and hearing nothing, and not responding to me, she finally replied after repeated texts. She told me the person who looks at the bags was out for 2 weeks. And it would be another 2 weeks before they could get back to me. When they were finally looked at, no one called me to tell me that. I also repeatedly tried to call customer service. The store has no phone. Customer service only emails them when you call in. And tries to get them to call you. After i repeatedly did this, and started to drive there, they called me. To which i didn't answer as i was already 1 hour into my Friday afternoon drive into Boston. I spoke to who i assume was the store manager. He was awful. Had a terrible attitude. Zero apologies after i explained my treatment. I was at their mercy to get my Bags repaired. I paid for the repairs and they were sent off. The wouldn't even pay for my copley mall parking. When they were finally ready a month later i picked them up. This time still no one offered to pay for my parking. And the sales associate made a joke about buying another bag. This store is the reason people now purchase online. I will never give my commission to any sales people that work in that store! I tried to report it to HQ in NJ, and they sent some admin to call me back, who also had an attitude. It's amazing that they treat people that way and get away with it. I hope it closes in Copley and they all end up working at TJMAXX.

The place is very well organized and the displays are stunning to entice you to try and buy these…read morebeautiful clothing at this location! Lots of great selections and great service to assist you in your choice and you can expect great value in your choices! Lots of parking truly a wonderful location and a spend time browsing cause you will find the perfect outfit!

Pop up store in Seaport area with great selection including unique items, quality, and exquisite…read moredetails. Easy to shop with additional stock in the back. New items every week or so. Nakia (sp?) was incredibly helpful and is a tremendous salesperson. She showed me blouses I would not have initially considered and I ended up buying all three! Nicki and Kamilla were also very gracious and helpful. This is my new favorite store in Seaport!

Had a great experience picking up some Boston Red Sox hats. Marquis helped us and gave us great…read moreservice and attention. They do fitted hats, too! Look for the CL logo on the outside of the shop next to the insurance agency.

Great hats but customer service is trash. It dont exist. Placed order online last week and it still…read morehasn't left the establishment. Emailed them a couple of times and haven't got a reply back. I have UPS telling me hat is out for delivery one day. Then the next day the delivery is being rescheduled. The day after that it says. Seller created label. I have no idea whats going on and the business won't give me any answers. Always pay with PayPal to protect yourself as well as file a claim when things like this happen. If I dont hear anything from crown legends tomorrow I will be contacting PayPal to file a claim. As a first time purchaser customer service means everything and with there being no customer service unfortunately this will be my first and last purchase.

I really love Ferragamo products. From shoes, belts to handbags and great other little assersiors,…read moreFerragmo is all about class and grace. I've shopped at the Copley and also the Natick stores and both I have received great customer service without the snobbish look and stalkerish feeling as you sometimes get in other high end stores. They all are very helpful and the make you feel at ease. I also do like the hand written thank you note sent to my house a few days later telling me about future product lines and stuff. It just adds a great feeling to your purchase. I just always have a great experience with them.

Quality product but bad service. My wife sometimes buy stuff from here and some decent styles…read more However, whenever we try to return something or get service, it's always hassle. They are just not willing or not trained to help customers.