The new store is open and AWESOME!! We were visiting Boston and decided to hop in an Uber to…read moreWaltham to check out the store...hoping that it would be open. We got there and were so excited to see it was open. Tyler and Matthew were there to give us a tour and all the information we needed. The store is awesome. Such a cool vibe and feel. It totally fits the Boston Scally style. It was nice to be able to try on all the styles that we have seen online and weren't sure if they would look right on. After trying several styles on, my husband chose 4 to purchase. It was so hard to choose, they all looked great! Thank you Matthew and Tyler for being so friendly and engaging. We really enjoyed our time at Boston Scally. Good luck with your grand opening. We are sad that we will be back on the West Coast and will miss it.

I had a very disappointing experience with this company's return process. I purchased two baker boy…read morehats using both an e-gift card and my personal credit card. I kept one hat and returned the other for a different size. When the replacement still did not fit, I requested a refund. Not only was I charged shipping and handling when I originally placed the order, but I was charged again through the return process. To make matters worse, instead of refunding the money back to my credit card, the company issued the refund to the e-gift card balance. After deducting additional shipping costs, they essentially forced me into store credit with a company I no longer wish to do business with. This feels extremely unfair and misleading. Customers should not be penalized multiple times for returns, especially when requesting a legitimate refund. A fair resolution would have been refunding the original out-of-pocket expense back to my credit card. Unfortunately, the entire experience left me frustrated and dissatisfied, and I would think twice before purchasing from this company again.

Mitch, took very good care of my issues. I was picking shirts for his birthday. So I order them…read moreall, but different sizes so I could see which ones correct. Well after I got the shirts and decided that the 2 2xl was too big. So I get I touch with Mitch and he scored through his inventory until he found the perfect shirts. The quality is nice and very comfortable.

Love the employees! They're always so nice and kind when I am there. Came last fall with a request…read morefor something to "relax" on a long flight + long travel day. I was recommended some gummies and they were so perfect! Ever since, I've been a few times to restock. Honestly ... why bother going to a dispensary when you can come here?! Better quality and without that extra high tax. Even brought my mom by, she loved it too :)

Riccardi has one of the best clothing selections in Boston, hands down. They carry heavy hitters…read morelike Chrome Hearts, Good Art Hlywd, Saint Michael, and Readymade, along with other hard to find pieces that you won't see anywhere else in the city. The staff is knowledgeable and always willing to help without being pushy. Whether you're just browsing or looking for something specific, they make the experience easy and comfortable. Definitely a go to if you're into high end, curated fashion.

You walk in here , you're going to want to spend your money. Service was decent this time. On other…read moreoccasions not so much. I'm almost sure if you are into street wear or high end fashion, you will find an item here that you will want to purchase. Celine, Dries Van Noten, Off x White, Christian Dior, Chrome Hearts, Readymade, so many more. Take your time and see what they have to offer for pieces. Places like these are appreciated Bc they cut the hassle of certain hard to get releases, and much more. It's also a more personal shopping experience.

This is my favorite boutique in Boston. Sure, the clothes aren't designer brands or anything, but…read morethey are very cute and better quality (for the price) than most of the other boutiques on Newbury. I love designer clothes, but sometimes you don't want to spend $100 on a top that you're going to get sick of after wearing once anyways. I live in California now and make sure to visit every time I'm back.

Literally the cutest store! Everything is a o affordable compared to most of the area and staff is…read moreso helpful!

Went to get my jacket waxed! They did a great job, called me as soon as the jacket was ready the…read morenext morning (about 1 or 2 business hours) and gave me back my jacket in the same condition but much better waxed. Staff was kind and attentive, service was fast.

Walked into this store August 20, 2024 in the early afternoon. Walked around the store three times…read more During this time, the two young female dingbats behind the counter were more interested in talking than helping anyone. A few more people came in and they just stood there taking. Never again will I shop here. I went nextdoor to Patagonia and gave them $600 for the items I needed. Get a clue Fjällräven. In order to sell your overpriced garbage, it might help if you hired people who can interact with potential customers. These two were flat out pathetic.

Incredible shop! The store feels like it's been perfectly curated. Every item seems intentional and…read morestylish. The clothing selection is *so* good. Beyond the apparel, the candles were amazing, and the overall atmosphere was warm and inviting. You can tell the owner has a sharp eye for detail and design and they created a shopping experience that feels thoughtful and elevated. Easily one of the best boutique stores I visited in the city.

Every time we're in the South End on a gifting mission, we hit the triumvirate: Olives & Grace,…read moreGifted & Sault. O&G for foodies and misplaced Brooklynites, Gifted for baby showers, and Sault for man things. It's our system and it works. From beard balms and pocket combs to Kennedy fashion and wooden iPhone accessories ( yes, a log that charges; yes, a case made of maple), Sault plays right in to modern gentleman's slim wallet - a statement on minimalism, mind you, and not on the amount of coin necessary to play. (Spoiler alert: it's high. This is the South End after all.) Easy to browse and impossible to resist, Sault makes me feel like I did when I was a kid in the mall, and my parents let me have five minutes in a Kaybee Toys. Which may fall on deaf eyes to many, but let's just say it's an abundance of joyous zeal and Christmas list making.

I'm a bit surprised by the negative reviews, I've had only positive experiences. Having bought…read moreshirts, sweaters, and sport coats from Andover Shop, all are of outstanding quality. Furthermore, I've always received highly knowledgeable, precise service. For example, one shirt I wanted to purchase was full cut and they advised me not to buy the item because the fit wasn't right. Few shops today are so high integrity, most prefer the quick sale. The prices are not that high when you factor in the quality of the items and the expected number of uses: the value proposition shouldn't be compared against fast fashion.

I was in the Andover store in August and found the quality of the shirts…read more not up to other high quality outlets such as David Donahue. I expect better cotton shirts to be thicker material and finely trimmed. Also while there I checked out the woolen material for suits - just not quality. I did buy a winter shirt on sale which was nice in fairness.

I was excited to finally visit one of my favorite brands/online stores in person…read more Unsuspecting shop, looks basically like a Bodega (duh) on a side street from the outside but inside is a small ish boutique shop with a small selection of clothes and sneakers. I got lucky and was able to grab a Carhartt x Bodega tee for myself and another Bodega tee for a friend as well. The staff here is nice but it can get busy in here.

JUST RUN! * HORRIBLE CUSTOMER SERVICE…read more* RUDE OWNER & STAFF * UNREASONABLE RETURN POLICY I wanted to return the jacket when I found it was too small for me. But Bodega refused to do that since they told me that it was a final-sale product. I checked up, no obvious sign on the item page to show it's a final sale item, and no obvious sign on the cart page and check-out page. They told me there is a warning on the sale page: https://bdgastore.com/collections/sale, it's true, but I don't think it's enough to let the customer know well about our rights and help us to make the decision. If I knew the jacket could not be returned I might not buy it since it's a Japanese brand and the sizing usually is weird. I tried to sort it out by emailing them, but the result is not what I expect. Also, you can see from the emails attached, the online customer support manager is extremely rude and proud which makes me feel uncomfortable as a customer. An online support manager supports me nothing. -- To Billy B. below, claimed owner, No Offense, but are you serious? The manager, Nick, was being very rude and savage to me. I used to work as a PR manager for an international fashion brand, I know how it works to please the customers and provide the best service. I also shop from almost all the hype websites including HBX, END, Supreme, DSM,  ssense, ALD, NOAH NY, Mr. Porter, matches, LN-CC, farfetch, etc. It's truly my first time being treated this way. Firstly of all, It's obvious that your website and system are not clear enough for the customers to know about the all the on-sale pieces are the final-sale pieces which is very uncommon from other shipping retailers. The same situation happens all the time according to yelp comments and you have known about it but you do nothing. Your staff should have to apologize to the customers for all the inconvenience first because of your difficult policy. Always comfort the customer, then find the best solution. And then, go to improve your website and system. But now I only see that they use "the independent company" as an excuse to get rid of my reasonable request. By the way, most of the websites I mentioned above do mark the final-sale pieces very obviously for their customers. For sure that it's very easy for your IT guys to insert a final-sale sign on every on-sale page. Secondly, if the order confirmation is a commitment between us as you said to make me obey that I can't return the products, how you could be free to just cancel 4 items of the order without my permission? It's exactly to break our commitment and agreement, isn't it?  So, you can see what you did is totally unfair to the customers. As I said to your staff, I know how hard to run an independent hype retailer, and I want to support the business. I did shop with your website multiple times. But the customer service you provide is humiliating the people who pay money to support your business. If you, as a business owner, still feel it's nothing wrong with your service and staff, that could be a disaster.