I selected a bag online for pick up in this store. Placed my order after hours one evening. At exactly the opening time of the shop the following day, I got a call from an employee telling me that my bag was ready for pickup. Also, the message gave the hours of the store and alerted me that the shop would be closed for Patriots Day in a couple of days, so just FYI. Great customer service even before I stepped foot into the store!
When I picked up the bag, I was treated well in the store. The bag was ready upon arrival. It's a black small easy zipper tote and I love it!
This will likely be my go-to brand for bags from now on. Thank you! read more