amazing creative artist--I bought 2 ceramic pieces: a birch & lavender colored floral embossed…read morecoffee mug with a unique sculpted stem handle plus an exquisite vase which was bursting blue bulbs with (as you look down into it---) a dark orange stamen center. Just lovely--a work of art! Thank you Karina!

My Husband and I looked at lots, and lots, of wedding bands, it was getting kind of stressful, but…read morewe stopped looking when we found the perfect rings made by Karina Mattei. Karina was able to alter one of her existing designs to exactly suit what we were looking for. The whole experience was great, and really took the stress out of it! One of Karina's specialties is wedding and engagement rings, but she has such a variety of jewelry and fine craft items in her gallery, I'm sure you'll find perfect gifts there for friends and family - and probably a few things for yourself too

My husband and I shopped for an *ethical* engagement ring at Laura Preshong in October, 2017…read more Shopping for such a pricey and special item can be very overwhelming, but we felt very comfortable at Laura Preshong. We never felt pressured to buy before we were ready, and the sales associates and Laura herself answered any and all questions we had. My husband thinks that most engagement rings look like ring pops.. They are too high up. Prior to us starting the search for the right ring, I assumed my options were going to be high settings. But when we arrived at Laura Preshong, we quickly realized that we were in the right place. The settings are lower but exquisite. And there are many beautifully handcrafted designs to chose from. We found our favorite and then went back this spring to look at wedding bands. Ultimately, my husband went for a chain store wedding band since he wanted something very simple that was cheaper elsewhere. But my wedding band if from Laura Preshong and it's beautiful and fits perfectly with my engagement ring. I've been married for a month and a half now, but I still look at my rings and think they are SO beautiful. Laura Preshong is an upbeat, fun person. You get to know her and her staff personally while you work with them. I highly recommend. Overview: -Local business -Female owned/operated -Ethical -Conflict free diamonds -Personal experience -Adheres to their timeline

I bought both my engagement ring and my wedding band from Laura Preshong. Both of my rings have…read morelost diamonds. I had to have both rings reset by a different jeweler as Laura was rude and dismissive the first time I brought it to her attention that my setting was loose - when I nearly lost my center stone within a year of receiving the ring. I lost two of my grandmother's diamonds...it's devastating! I am kind of relieved to read that other reviewers had a similar experience as me because Laura was so dismissive and made me feel like it was my fault that I wear my rings too hard. I have other diamond rings that have never had this happen!

Twice I've come to this store wanting to support a South End small business and twice I've been met…read morewith dismissive, rude service. The first time I wrote off as a fluke, maybe the shop owner was having a bad day. The second time I went in with a very reasonable request (advice on the sizing of a ring) and before I even had the sentence out of my mouth I was being told they do not work on jewelry that was not their own while simultaneously being walked away from. Sure, a very reasonable policy, but it would have been nice to be talked to in a more respectful manner. I ended up walking a block over to Laura Preshong on Tremont and they welcomed me in and enthusiastically helped me out and I was on my way in under 5 minutes! That's all it took! So just beware that unless you walk in with a commitment to buy and only work exclusively with them, you're better off elsewhere!

I can't even begin to tell you how amazing this store is. I stumbled upon this store in the South…read moreEnd years ago and was always mesmerized by the window displays. One day i decided to walk in and let me just say say WOW. This jewelry is so stunningly beautiful and well crafted it blew my mind. The owner is truly a skilled/unique artist with a keen eye for beauty in all objects. The pieces are sleek, sexy-looking, sophisticated, I could go on forever. I ended up getting a black diamond pendant, which was set in 22kt gold, and a unique garnet pendant that was set in 22kt gold as well. These pieces are stunning and I have been complemented numerous times on how beautiful/unique the piece was. So if you guys want to look sleek,sexy, and sophisticated by all means go here. Trust me when I tell you, you will not regret it, in the least! Oh and the owner is amazing to work with. She(Michelle) is very thoughtful and gives a lot of insight on each piece, even when trying things own, she helped sorting out what essentially would be the best fit for oneself. So five stars to amazing customer service as well, but seriously go check this place out!!!

Doug recently assisted me in buying my first really expensive watch. The whole experience was…read morefantastic! Exceptional expertise, remarkable customer service, and an extraordinary collection of watches make this store a true hidden gem. Whether you're a seasoned collector or purchasing your very first fine timepiece, this is the place to visit. I cannot recommend them highly enough and will happily return for my next watch.

My husband purchased my engagement ring from this jeweler about 10 years ago. Unfortunately, I have…read morerepeatedly lost small diamonds from the setting over the years. After the first repair, we were advised to remove some of the small diamonds and replace them with gold, which changed the look of the ring. Despite that, I continue to have issues with stones falling out. I reached out to the store recently to share my concerns and received no response. An engagement ring should be built to last, and this experience has been very disappointing.

Review from my fiancé :)…read more Let me start off this review by saying if you've been to this place and are hesitant if you should go with them, you need to greatly reconsider your position - because we went to several different places (both local & chain), and BDC is absolutely the best and a cut above the rest. My girlfriend (now fiancé, of course ) were in Boston for July 4th and we decided to check out a couple jewelry places. We didn't seek out this place in particular - we just happened upon while walking around the area (we even looked at a place next door that was not even a maybe after going in). We were greeted by a very nice & smiling Stephanie. She and her family own this business, so right off the bat, you know you're going to get the best (local) service - versus being just another "number" at a chain jeweler. Stephanie was a no-pressure, VERY knowledgeable, down-to-earth salesperson. She first congratulated us both on the future engagement (the first sign of her easy to approach, personable nature). She then asked if we were looking for anything in particular, so my finance showed her a picture of a ring she saw on Instagram, and Stephanie instantly found one very similar to it (an example of her no pressure, non-upselling nature). She answered all of our questions about the different qualities of a diamond (caret, cut, color & clarity). She is both a certified Gemologist and Diamontologist, so you know you're getting the best information from her. Another thing that really stood out to us is when Stephanie told us that not only will do they do free life-time cleanings, but they'll also do a complimentary repair/replacement of the stone if it's lost, damaged or even stolen. That in itself is rare, because most places (and all the other ones we checked out required this) make you submit a claim through your insurance. So that right here sold us, and put them on the top of our list. We finished the visit by Stephanie writing down all the information on the ring for us on a business card, in case we did decide to go with it. After visiting BDC, we went to several other places (local & chain) in Maine (where we both met, and I'm from). However, after weighing all the options and how the other places were, we knew the obvious answer was BDC. Stephanie's no pressure, approachable, knowledgeable personality and their obvious commitment to customer service made it an easy choice. Over the next several months I worked with Stephanie directly since I knew what my finance liked. We emailed back and forth over different options based on the information from the card (the ring we originally looked at) and on my budget. She even went as far as to not only send me pictures of al lthe different rings we talked about, she also sent me videos of them so I could see them in greater detail. If that isn't superior customer service, then I don't know what is. She even suggested a ring (that I ended up picking as the one for our engagement ) that was several thousand cheaper than the original ring we looked at - that is an obvious commitment in showing that she genuinely cares about what the client wants, and not just trying to up-sell you on something you don't want nor need. When I finally did pick out the ring of choice, Stephanie made it so easy to make a deposit over the phone, and get the ring started in production (she was even willing to do this on just a small deposit put down, because she knew I was on a deadline of wanting to propose on a certain day). When I came in to pick up the ring, she already had it ready for me - in a gift box & all. That just goes to show you that not only does she care about what you truly want, she also values your time. We finished by her congratulating me on my pending engagement, and truly showed a sincere interest in our special day (she even asked where and how I was going to do it - so she obviously genuinely cared about our special moment). In concluding, BDC is absolutely the best jeweler not only in the Boston area (which obviously says a lot, because there's MANY to choose from in the city), but also out of any we went to. Stephanie is by far the best in service (no pressure, approachable), knowledge (certified Diamonologist/Gemologist who answers all your questions in the best detail - explaining everything), and quality, local business (even replacing damanged/lost/stolen stones as a courtesy to its customers). Do yourself a favor and go here - you will not regret it (but you will if you don't go here). Thank you, Stephanie & the rest of the staff at Boston Diamond Company for making this one of the best and easiest decisions of our lives! You have truly earned two customers for life, and we won't hesitate for a second to recommend you to all of our friends and family.

Stephanie was a pleasure to work with & she was able to create the perfect ring for my fiancé,…read moreafter showing her some sample ideas. She brought my vision to life perfectly. My fiancé is absolutely in love with her dream ring. Would highly recommend Boston Diamond Company for any of your jewelry needs.

My fiance and I could not have asked for a better experience than working with Harout. We designed…read morea custom engagement ring and wedding band using some existing diamonds from old family pieces. He was incredibly patient answering all of our questions along the way, and we felt absolutely no pressure at any step of the process. He was also very helpful and willing to be honest in discussing which potential design ideas we had would and wouldn't work. When we moved out of the area, Harout was incredibly responsive and continued to help with minor alterations to our pieces. We would recommend him to anyone in the Boston area looking for a great jewelry experience!

We had such a wonderful and stress-free experience with Harout. My now fiance and I went to Harout…read moreto design our engagement ring. My fiance already had a family ring that had a diamond he wanted to use, and Harout worked with us to find the setting and band we liked the most. We originally wanted to "add" a halo to the existing ring, but he suggested we put it in a new setting because it would make the profile of the ring look odd. He was so honest and thoughtful with his recommendations, and really pushed me to try on every band until I found "the one". He also cleaned my fiance's family ring and took out the diamond for us to look at. He told us everything he could see about the diamond (it was an older, European cut) and let us look at it through the magnifying glass. The entire time I didn't feel pressured and all of his recommendations seem to be sincere and helpful ones. My fiance had previously gone to another jeweler on his own, and was a little confused after he left that jeweler. They didn't give many suggestions with what to do to his ring (maybe because he wasn't purchasing a diamond from them?) and didn't seem entirely helpful or inclined to. With Harout, we ended up choosing a band and setting I absolutely loved. He sent over renderings and completed the ring within the time frame he gave. I can't wait for us to return for our wedding bands!

I'm fortunate to have Mr. Artinian as my local jeweler. I always have a pleasant and positive…read moreexperience at Artinian Jewelers. Alicia creates a warm and inviting environment, welcoming everyone who walks into the store. She is knowledgeable about different stones, settings, style trends and is happy to help you explore the many treasures of the store! She will work within your budget to find just what you are looking for. Mr. Artinian is an exceptional jeweler and creates beautiful works of art. You can always count on the high caliber of materials and to be given honest feedback on the differences between different types of stones. I've purchased a number of pieces of jewelry over the years, all of which I love! Whether it's something simple or more extravagant, I've always gotten a beautiful piece of jewelry at a reasonable value. Recently Alicia worked with me to custom design a special occasion ring. I was able to see a selection of unique stones and select the perfect one for me! We custom designed the ring and it's absolutely beautiful!! I will treasure it for many years to come. Thank you Artinian Jewelers!

Great service! Nice people! Always my go to jeweler! Good value! Had my ears pierced there!…read more Went really well!

I have only good things to say about Rebekah Brooks. We went on a whim, but from the minute we…read morewalked into the store both my fiancé and I knew this was our place. It has none of the pretentiousness of the Newbury spots we visited, and the Harvard Square store is cozy and intimate. But the best part is the superb staff--in particular Emily, who helped us design a custom engagement ring that exceeded my expectations. Emily was able to translate my rambling vision into something tangible. She is truly adept at balancing when to offer helpful context and guidance, when to share her opinion, and when to let you come to your own decision. All this allowed me to sort through my thoughts and wants, while ensuring my decisions were well vetted! She is endlessly patient (we went multiple times and asked a LOT of questions), and best of all, she listens to what you say and helps you understand what it really is you're looking for. She was also honest about what tradeoffs matter and when you can cut corners. The other notable thing about Rebekah Brooks--besides being a female-owned local business--is the aesthetic and style of the jewelry itself. If you are looking for something dainty and delicate with hints of vintage quality in a modern application, this is your place. (They can do less dainty too, but I found it hard to find other jewelers who achieved this quality.) And if you're on the fence, go in to look firsthand at the jewelry; it was a much different experience seeing it in person versus online, especially as their metals have a really beautiful and unique tone. It's no surprise that we also got our wedding bands from Rebekah Brooks, and we received the same great customer service. It was so special to have the Rebekah Brooks team on our side throughout this whole journey, and we feel so fortunate to have a place we were able to form a relationship with. If it's not obvious from this glowing review, I highly recommend Rebekah Brooks.

I bought an engagement ring at RB in Northampton. They promised one free re-sizing of the ring…read more When the time came to deliver on that promise, they wouldn't. This is a business without integrity. It's a nice ring, but many places sell nice rings. You would be best served taking your business elsewhere.