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    Boston Diamond Studio

    4.8 (63 reviews)
    ModerateJewelry
    Closed 10:00 am - 5:00 pm

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    So incredibly disappointed and disheartened by our experience shopping for an engagement ring with Arvik and Zeki at Boston Diamond Studio. My boyfriend and I first visited their store on 12/30/2023 to shop for engagement rings. We were shown two diamonds - one of which was nearly double our budget. We were also shown examples of ring settings, that did not have center diamonds in them. We ultimately chose a 2 ct radiant diamond and a 14 kt gold band with a hidden halo. After selecting the diamond, I was having second thoughts. I went back to the studio on 1/13, and had asked to see a few other options with similar specs (and specified that I was okay with smaller diamonds) that were within our budget. I was shown ONE other diamond, that was again, outside of our budget. I decided to move forward with the original diamond as we had already paid a deposit. What we received on 2/2 was not a hidden halo - the accent stones on the gallery rail were very much visible when viewing the ring from above, as the gallery rail was constructed on the outside of the prongs. It also was too big, despite me being fitted at our consultation. We again met with Arvik and Zeki on 2/17 to discuss our concerns. We were told over and over again that they had delivered exactly what we had asked for. I was told that I should have specified that I did not want to see the hidden halo from above - though this was not something they asked me about or educated us on during our consultation. At the end of the day, they are the professionals and should know to ask these important questions. If they had done their job it would have saved us a lot of time, money, and stress. When asked what they could do to fix it - Zeki said that they could give me what I wanted (with the gallery rail inside of the prongs), however they would not stand by the integrity of the ring, stating "if it breaks, it is not our problem." This is obviously not a solution. I asked (out of genuine curiosity) how the gallery rail supports the integrity of the ring and Zeki responded "I have over 30 years experience, I think I would know." Arvik then joined us and offered a different setting but said that the hidden halo may also be somewhat visible from above - which, again, does not solve the issue. We were told we would need to pay for any corrections to the ring. We asked if they would refund the cost of the band so that we could have the diamond reset elsewhere - Zeki refused. Lastly, during our consultation I was sized and ordered a 5 1/4. And I did indeed recieve a 5 1/4, however the band easily slid right off my finger. Arvik insisted that the ring was the correct size as it is what I ordered. She offered to put small beads inside the band to help it fit better - I declined, because at this point I had lost all trust in them. During this ordeal, I was told that I am "too detail oriented." They were so cold and completely lacked empathy - Zeki especially. All they cared about was proving that they gave us what was on our order form. They did not care that I was unhappy with the product nor did they care about reaching a feasible solution. I left their studio in tears. We then brought the ring to another jeweler to be reset. After dropping the ring off, we received a call informing us that the setting had been constructed with recycled gold and solder, and was so porous that it could not be used to reset the ring. We again called Boston Diamond Studio as this was not something that we had agreed to, and their response was that they would "never in a million years" use recycled metal. We were shown by our new jeweler the areas of porosity under a microscope. We eventually were able to return the diamond and the setting for a full refund. We had such a horrible experience and are filled with so much regret that we put our trust into Boston Diamond Studio. I would not recommend shopping here for an engagement ring. EDIT: They responded to my Google review claiming that this review is not genuine and that there is a conflict of interest - we bought our new diamond at Grono & Christie and had it set at Toodie's, so I don't even know what that means. There is zero conflict of interest here. The only conflict is that you do terrible work and have awful customer service and can't even muster up an apology for it.

    Boston Diamond Studio was the first and last stop on my journey to purchase an engagement ring, and it was the best decision I could have made. From the moment I walked into the studio at the beginning of my search, Zeki and Arvik were wonderful to work with. They knew I was new to this process and they were so patient and informative as I asked all sorts of questions. I wasn't ready to make a purchase right away and they were very understanding, in fact they even suggested I go out and explore other options to make sure I was making the right decision - not many folks would recommend shopping the competition! When I was ready to purchase a few months after my first visit, I knew they were who I wanted to work with. They immediately remembered me when I came back into the studio and laid out all of the options as if I was in there just a few days prior. When the ring arrived (with a very quick turnaround, by the way), I was blown away with its beauty and I knew it was exactly what my (now) fiancé wanted. I was planning to propose abroad and they even offered me all sorts of tips and tricks for how to travel with the ring, keep it discrete, etc. The engagement went off without a hitch and my fiancé absolutely loves the ring - no surprise, look at that beauty! All in all, I can't recommend Boston Diamond Studio enough - I have a few friends in the market for rings and I have already recommended they pay Zeki and Arvik a visit! Thank you, Zeki and Arvik, for contributing to this special life event and making it so stress free and easy!

    If you are looking for an engagement ring- you've come to the right place. Arvik and Zeki are the absolute best in the business! My fiance and I went in with ideas of what I wanted and within minutes they made it happen. Showing me a collection of diamonds, bands etc. Together we crafted the most perfect gorgeous engagement ring. They were extremely thoughtful, patient and talented. They don't rush you or push anything on you and give you the time and space to make sure you are making the right decision. I came back 3 days in a row and they were so accommodating welcoming me with open arms and a smile everytime. I never felt like a bother wanting to try all different things on or coming back just to see what I chose again to make sure it was perfect. We got a gorgeous ring for a great price. Every day I get compliments on how my diamond is sparkling from across the room. They had the ring done extremely quickly. I went back in to size the ring after our engagement and they got me the ring back same day!! In a few hours! That's unheard of. I dropped it off at 1 and it was ready for pickup at 4. That is how professional and amazing they are. We will be back to get our wedding bands in the future and we will be lifelong customers of Boston Diamond Studio. I typically don't write reviews but my experience was so special here I had to let others know, as buying a piece of jewelry is such a large decision.

    The ring box is from Amazon, but these are the 3 rings that we LOVE.

    I bought my fiancé's engagement ring here a year ago and we couldn't be happier with the result. When I first visited their shop, I had no knowledge or experience with diamonds. Zeki walked me through the process of how to pick a diamond properly, but did not overwhelm with information. When selecting the band, he actually steered me toward gold band with platinum setting, to make sure that the diamond stayed more secure - something I hadn't thought of. After discussing the design (simple gold band, platinum prongs), setting (4-prong with hidden halo), and diamond (2ct diamond), Zeki worked with me to stay in my budget and create a ring she would love. When I went to pick it up, I thought the band was a little thin. So, I asked to make a change. Zeki swapped out the band quickly and for no extra charge. Now my fiancé has a ring she loves and I can't tell you how often people compliment it. The best part: it was all for a GREAT deal. Once I saw her reaction to the engagement ring, I knew we would go back for our wedding bands. Fast forward a year, we just picked up our wedding bands and they hit it out of the park AGAIN! This time we worked with Arvik. I don't wear rings, so she helped guide me to something that looks both classic, but with a modern feel. Additionally, the ring is so comfortable that it basically feels like its part of my hand. For my fiancé's band, we weren't sure what to do for style, but wanted to make sure that her band stacked well with the engagement ring. Arvik showed us a few different options and helped us narrow down to a style that is classic-looking, but has a subtle braid design to make it unique. When she saw the final product for the first time, her eyes light up like the 4th of July. Then she put it on and her jaw just hit the floor with excitement. Again, we got a great value for the rings. We have a had two amazing experiences with them. Arvik and Zeki do unbelievable work and clearly take pride in their craft. They have shown that they are willing to work with you based on budget, can provide advice about both structural style, and make quick adjustments when needed. Lastly, they are just good, kind people. I highly highly recommend going to them for jewelry. Don't let anyone tell you otherwise.

    Junko T.

    I visited multiple jewelers during my search for an engagement ring. Among all the experiences, Zeki and Arvik are the best! They are so professional, and at the same time kind and patient enough to give me various suggestions while going with one setting over another with different diamond options. Although it was a very tight schedule between the day I purchased the ring and the day I planned to propose, they accommodated the schedule and created the engagement ring in such a short time! I couldn't be more satisfied with all the experiences I had at Boston Diamond Studio including the quality. My fiancee and I are so happy with the beautiful ring, and we will surely recommend them to my friends when it comes to their turn.

    Platinum 0.9 ct engagement ring, ~1ct diamond

    My [now, thanks in part to this amazing ring] fiance, as well as all her friends, family, and just about everyone she meets in a given day, is blown away by our 0.9 ct platinum engagement ring by Boston Diamond Studios. Zeki was the first person I met over a very long day visiting nearly 15 different jewelers. He provided the best education of the day, along with the least amount of pushy salesmanship, and his patient advice had by far the greatest impact on my decision to purchase invariably the most beautiful ring and diamond I had come across. Even more impressively, they were able to size it perfectly based on poor criteria I had provided. From the day of purchase, to the quick turnaround two weeks later, I couldn't be more satisfied with their work. I will always remember Z and his charismatic wife, who played such an important role in such an important time in our family's lives. They made the buying experience relaxed and simple, and also gave us a great price.

    Kristina C.

    I cannot put into words how wonderful Platinum by Z is. Because of their generosity, excellence, and expertise, I will without a doubt remain a lifelong customer and friend. My boyfriend and I had originally seen Erik back in December at Platinum. We got a .5 carat solitaire set in a classic Tiffany 6-prong setting. It was absolutely stunning. After the relationship failed, I wanted to upgrade the diamond and make the ring my own again. When I went back, I had the pleasure of working with Arvik and her husband. I was able to upgrade my diamond and keep my setting. They had my ring ready in just a few days. I was amazed and blown away at how beautiful the ring came out. I cannot stop looking at it. It is now .75 carats. I get so many compliments on it. I would recommend Platinum by Z to anyone who is looking for quality and excellent customer service. They go above and beyond your expectations. Their diamonds are one of a kind. Go check them out. You won't be disappointed!

    Some photo editing but still as pretty in real life

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    26 days ago

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    2 years ago

    Highly recommend this business for your jewelry needs. Fantastic experience. Will be back!

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    Page 1 of 2

    Ask the Community - Boston Diamond Studio

    Review Highlights - Boston Diamond Studio

    I bought my fiancee's engagement ring from Arvik and Zeki, the lovely couple that runs Boston Diamond Studio.

    Mentioned in 31 reviews

    Read more highlights

    Mejuri Newbury

    Mejuri Newbury

    (10 reviews)

    Back Bay

    I understand that it was a busy Saturday, but this location was downright unhelpful. I already knew…read morewhat I wanted to get from a prior trip to the Seaport Mejuri location and just needed to come in to check sizing. I looked up my items online, which was difficult given that (with no labels on any of the jewelry) I didn't know what to search on their website. So I was ready to purchase items, just needed to check sizes (which is what an in-person jewelry showroom is for). We waited in line due to store occupancy limits (understandable, it's a small location) and once we got in were immediately accosted by an associate who asked if we were finding everything ok. She disappeared once I said that I knew what I wanted and needed help with sizing. When I had to go ask someone from the back desk area for help, they rolled their eyes and scoffed at me for...asking them to do their job and help me understand the (unlabeled) sizing for the bracelet. If you're going to have no labels on your display for what the sample sizes are (20/22 inches for a chain necklace, a very slight difference, plus no idea which sample bracelet was for the M/L/XL sizes) at least have helpful staff! Then, when checkout time came I was told that the price was going to be more than I had originally budgeted for since we had picked out the necklace with a slightly larger diameter. I asked for clarification and the girl helping me gave the most convoluted explanation about the bracelet already being upsized. She expected me to already be knowledgeable about the different finishes too. I had to advocate for my 10% signup discount to be applied. And when we got home, one of the boxes was missing the storage pouch and polishing cloth. Overall a really scummy experience all around that I felt like I was being tricked and upsold with unclear explanations even when I knew what I was purchasing. I'm used to buying fine jewelry and having nice laid out options sheets that this business model was clearly lacking. Or even transparent pricing! I'm betting that they treat their staff poorly because they are so unenthusiastic to even help out people who know what they want! Such an unnecessarily stressful experience. The gals next door at Glossier are so much nicer and more helpful, and their price point for makeup is far less than the consideration for buying what is ostensibly marketed as fine jewelry. Most things are extremely marked up and of variable quality as compared to standard jewelers. I only came because I liked one particular design and had felt it before as solid. TL;DR Even if you already know what you want, don't go to the Mejuri on Newbury, maybe the one in Seaport instead. Very unhelpful layout and staff.

    Lied about there jewelry being 14k when in fact the whole thing isn't just the piece that's platted…read more. Over places like this where it markets itself as being one thing when in fact it's the complete opposite. Feel is cheap and tacky price is luxury. Let me save my buck for a while and get something real and longer last

    BRAG - Boston Ring And Gem

    BRAG - Boston Ring And Gem

    (155 reviews)

    $$

    Downtown

    I found the rave reviews and checked out BRAG when I was first picking out an engagement ring for…read moremy wife. I didn't want to go online or to a big box store for a luxury item like this. I wanted a real person I could work with to get something done just right while helping me through the process. Best decision ever! The care and attention to detail in every interaction with Ani, and in every piece the shop makes, was exactly what I was looking for. They custom-made a beautiful platinum ring with a cool twisting band that my wife adores. We came back for our wedding rings a few months later and they continued to exceed our expectations! Ani was super accommodating as we talked for a while about different styles and what would complement the engagement ring. When we walked out of the shop with the finished rings about a week before the wedding, we realized that we had a few too many stones set on the band and it didn't look quite right. We called shortly after, met with Ani, dropped off the ring, and they had it looking perfect less than a week later, in time for the wedding. I couldn't believe it! They really understood how important these details were to my wife and I. Their commitment to making sure you get exactly the ring you want is unmatched. Overall they did fantastic work, and I'd highly recommend them to anyone!

    My wife was well aware that I was going to propose, and we both loved the idea of "designing" the…read moreengagement ring together. After scouring the web for jewelers in the Boston area, we decided to reach out to BRAG to make the ring, which turned out to be a wonderful decision! We had already gotten a diamond online, and wanted to incorporate some leaf motifs in the engagement ring setting. Ani was very attentive to jot down notes on the style that we were looking for, and made some drawings on the spot. She was able to show us a couple of wax prototypes at our subsequent meeting for us to choose from. When I finally went to pick up the finished engagement ring, I was absolutely stunned by how beautiful it was. My wife, of course, had to wait until the moment of proposal, but she loved it beyond words, and so did every friend and colleague who saw it. After this fantastic experience, we decided to go back to BRAG for our wedding bands, again with leaf motifs. They designed a band that perfectly complements the engagement ring for my wife, as well as a matching band for me. The end products are again absolutely stunning! If you are looking for a jeweler to make your special ring, look no further. The design skills and craftmanship of this 7th-generation jeweler is of the highest caliber. We couldn't recommend them enough!

    Boston Diamond Studio - jewelry - Updated May 2026

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