Serjeo was recommended to me by a family who used them for their wedding bands years back -- I was not disappointed! Serjeo designed a stunning platinum solitaire engagement ring for a diamond I had purchased. We, of course, went back to Serjeo for our platinum wedding bands. I highly recommend Serjeo for your engagement/wedding needs! read more

Everything everyone says about Serjeo is true. He's a talented guy with a great attitude towards his customers. My fiancé bought my engagement ring here, and we also got both our wedding bands here too. My ring is incredible and I get compliments on it all the time. Huge thanks to Serjeo for creating a piece of art I will wear proudly for the rest of my life! read more

My husband and I went to him to have our wedding rings adjusted. Mine had to be sized down. Serjeo sized my finger, but wanted to make sure there was enough room to go over my knuckle. It ended up being a little larger than I preferred when I picked it up, so he fixed it at no charge, right then and there! My husband's ring needed to be stretched. Because of the material, size, and adjustment needed, Serjeo recommended an annealing process (carefully heating and cooling to slowly stretch the ring without damage). Because of my husband's finger shape (larger base than knuckle), Serjeo not only ensured a perfect and comfortable fit, but gave advice for avoiding swelling or situations that might cause problems. He also designs and creates custom jewelry. Talking with him, my husband and I got the impression that he has a thorough and truly professional understanding the materials he works with. I couldn't recommend him highly enough! read more

My go-to for any jewelry repairs, cleaning etc. Super nice and kind man. Enjoyable experience. Highly recommend.

I previously wrote Serjeo a review after he expertly sized a ring for me, and had said that when my boyfriend and I were ready to get an engagement ring, that we could come straight to Serjeo - and we did! Like I said in my review before, I had alway wanted a vintage ring, but that after meeting Serjeo and seeing his work, I knew I wanted him to make me a custom piece. I have found a vintage ring that I adored years ago, and sent the pictures to Serjeo and asked if he could make something very similar, but with a few minor changes. He immediately said it wouldn't be a problem to create, or to work within our budget. We live in California and would not have the chance to go back to Boston during the process, and though everyone thought I was crazy to design my engagement ring long distance, I never had a single worry or doubt about it coming out perfect. Even from across the country, Serjeo and his team made me feel completely secure and involved during the whole process. He even let my friend who lives in Boston come by his shop to look at the ring before sending it to my fiance, and she can't wait to get her ring made by him someday too! I wanted an Assher cut center diamond, and Serjeo said he knew of the perfect stone for me and tracked it down; and he was right, its stunning! He also found perfectly matched baguettes for the side, and they could not be any more perfect. He also made the ring very sturdy and heavy, which is perfect since I am very hard on jewelry. I was in complete shock when my fiance finally gave me the ring - it is absolutely stunning and beyond what I could have imagined. I have already received so many compliments on it, and have even had strangers stop me to look at it. And on top of creating my dream engagement ring, Serjeo also made two perfect pairs of earrings for me - one pair of small Asscher studs that perfectly match my ring, and one pair of tiny ball studs to replace the pair that I wear everyday but wouldn't match my ring. And of course, both pair of earrings are works of art as well. And aside from creating jewelry for me that I will cherish for the rest of my life, Serjeo's prices are completely unbelievable. Everyone who has seen my ring things that my fiance paid more then twice as much as he did for it, and I would have thought the same thing once I saw it. Knowing that I wanted an Asscher, my fiance had stopped into a few jewelers to get an idea of prices for just the center stone and was quoted up to *eight* times as much for nearly identical center stones to the one Serjeo put in my ring! We are both shocked and grateful that Serjeo was able to create my absolute dream ring (and two amazing pair of earrings!) within our tight budget. He is truly a miracle worker. So after two lengthy reviews, I would like to just say that there is no one better work with then Serjeo. Whether its something as simple as sizing, or as personal as creating the perfect engagement ring, you will never find anyone better to work with. I cannot possibly recommend Serjeo and his team more highly, and will continue to sign his praises to anyone and everyone who will listen. read more

Serjeo - Jewelry Near Me - Boston, Massachusetts

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I worked with Serjeo to make an engagement ring. I came to him with photos of designs that I liked and some thoughts about my aesthetics. When we met, I was pleasantly surprised to find out that Serjeo could make a ring that surpassed the intricacy of the samples I presented, and he contributed some very nice ideas for the final design. Two weeks later he showed me the wax model. And then a month later the actual ring was ready. I was completely satisfied with how the ring turned out. For large, center diamond, I found Serjeo's price to be competitive with diamond prices I saw on pricescope and eBay. I was surprised because almost always physical stores can't compete with online prices for stones. The good price on the stone plus the opportunity of having a custom, unique ring made this purchase a great value. I would recommend this jeweler, and I will return to Serjeo in the future if I am still in the Boston area. I posted a picture of the ring, taken by my photographer friend. read more

Serjeo - Photographer: Rahul Rithe (http://www.flickr.com/photos/rahulrithe/) - Jewelry Near Me - Boston, Massachusetts

I worked with Serjeo in December of '09 to create a ring for my now fiance. After going to several different jewlers, Serjeo had the best personality and the best prices. Also, Serjeo was the ONLY jeweler who wanted me to be involved in every step of the ring making process. Serjeo took the time to meet with me for hours on several occasions just so we could plan exactly what we wanted every aspect of the ring to be. I had a specific idea in mind, and he was 100% supportive and only offered ways to improve my design (not change it). As a result of the relationship we built, my fiance got an amazing ring that's completely unique (that she loves). I'd recommend Serjeo to anyone who wants a fine piece of jewelry that's tailored to you and your personality at a competitive price. We'll be going back for wedding bands for sure. read more

Serjeo - My Fiance's Ring. It looks even better in real life! - Jewelry Near Me - Boston, Massachusetts

5 Stars is not enough to describe Serjeo's work and professionalism! Serjeo worked with my fiance to create the ring of my dreams, a classic oval with a thin-as-can be diamond eternity band. My fiance bought the center stone from an online retailer and met with Serjeo to begin the design process. He took all the elements my fiance knew I wanted and explained which ones would work best to showcase the center stone. The end result is breathtaking! A couple weeks after getting engaged we went back to see Serjeo to get sizing beads added to my ring. He asked questions to best determine my day-to-day activity and where to place the beads to keep my ring secure. During this same appointment he re-sized my fiance's grandmother's wedding band for us, on the spot, despite being swamped by holiday orders! He even polished it and made it look brand new, a special touch that truly shows how he cares about his customers. I cannot say enough wonderful things about Serjeo and his work. You will not be disappointed in working with him! read more

Serjeo - Oval solitaire with eternity band - Jewelry Near Me - Boston, Massachusetts

Shopping for an engagement ring can be incredibly intimidating. You're preparing to spend a lot of money on something that you hope your significant other will like. You're typically talking with salespeople who are trying to downplay the price tag and upsell you on differences unnoticeable to the visual eye. All the while, they're trying every trick in the book to rush you to a decision. Fortunately for me, I found myself in Serjeo's shop in downtown Boston. He was the first jeweler to talk to me like a person and not just a customer. I wanted to make sure I was choosing the right things, so I took a while to shop around, do my research, and decide on the setting and the diamond. I went to his shop multiple times and emailed him back and forth for feedback and advice. He listened to me, understood what I was looking for (and my budget), and helped me create the perfect ring for my bride-to-be. She was thrilled with the ring, and I was thrilled with the process of creating it. Serjeo went beyond making me feel comfortable, he made me feel like a friend. I am not typically one to be "loyal" to any store or brand, but I can confidently say that I have "my jeweler," whom I have already gone back to for our wedding rings. tl;dr Serjeo is an amazingly talented jeweler and a gem of a person. Go see him. You won't regret it. read more

Ok, this review is for everybody...but mainly for my " I don't know what type of ring I want" people. Listen, I am not the traditional bride-y type girl. I did not dream about my wedding since I was 5, I did not fantasize about the day my long time love would pop the question....I was too busy. Ok now that we have that settled, I can go on. I always knew that I wanted to get married and that I wanted an engagement ring that was different. A long time ago, my guy was like "Hey, what type of ring would you like..." My requirements were along the lines of: untraditional, custom, cool design concept and great quality diamonds! That was it, everything else was a blank slate. Luckily, my guy consulted with yelp, and found Serjeo. (Thank you yelpers!) Serjeo understood what I wanted from the info relayed by my fiance and I believe that he nailed it! He was even able to find me a perfect round antique european mined diamond center stone. Serjeo was given full artistic liberties but was always kind enough to consult with my fiancé before making moves. Besides a car, this was my fiance's largest purchase and Serjeo really took care of him. He offered extensive knowledge, came up with great ideas to stay within budget (something that I was more concerned with than my fiancé, surprisingly) and is incredibly talented. I could go on and on but we've had the same great experience as the rest of his yelpers. Thanks Serjeo! Can't wait to see him for our wedding bands....and earrings that my fiance doesn't even know he's getting me yet :-) !!! Bottom Line: Go see him, you won't regret it! P.S. get an appointment very much in advance of your ideal engagement date, hand-crafting dream engagement rings takes time people!!!! read more

Serjeo - My ring created by Serjeo! - Jewelry Near Me - Boston, Massachusetts

Serjeo was amazing, start to finish. First and foremost he is such a nice guy. He listened honestly to what I wanted and was not offended that his suggestions were not accepted. He made a ring for me that was specifically designed not look like an engagement ring. I had two white saphires from a broken necklace and missing earring set and he ordered the third. I showed him a picture of a ring I liked and through emails and conversations we were able to design the ring exactly the way I wanted. The stones are staggered in a wrap around design, off centered. I wanted a non-traditional ring and love it. I have told many of my friends and will return again. I'd like to eventually do something with my diamond ring but didnt want it set in this ring. I would work with Serjeo again in a heart beat! I used the Yelp deal, pay $100 you get $200. The office took it, they were professional and never even made me feel guilty or substandard like some other businesses (Groupon. He also fixed some jewely for me and cleaned up a few peices. I do not buy jewelry often so having something made was a huge treat for me! I'm grateful for Yelp (reviews and discounts) and for Serjeo (rock star kind man with a passion for what he does)! Be dazzled!!!!!!!! read more

If I can give Serjeo 10 stars review, I would. His work quality and service is exceptional. I had my engagement ring made by another Jeweler before I met Serjeo, it was a complete disaster. So! One of my friend recommend Serjeo to me. From the first day I met Serjeo, he is very professional and detail in explaining me. He listen to my past experience with my past jeweler, and all of the thing in that I want in my new ring. We met a few times in between and a few back and forth email. Carolina is also very helpful, sweet and friendly. Finally, the day I went to pick up the ring ( I was super nervous because of what happened before) I was worry that thing wouldn't come out the way I want it to. OMG!!!! Every bit of it, I Love love and love it. My ring was a combination of 3 other rings I found on Pinterest combine. The fact he make every detail to my satisfaction, he is a genius. Thank you Serjeo!!!!!! read more

Serjeo - Thanks Serjeo!!!! - Jewelry Near Me - Boston, Massachusetts

After reading reviews on Yelp, I knew that Serjeo was my best bet to resize my very unique engagement band. Serjeo's studio stands out among the other bland storefronts at the Jewelers Building in DTX. He has a really modern vibe going for him that sets the space apart. I arrived a few minutes before my appointment and the receptionist/assistant/super-star at the front offered me a choice of beverages and seat. I went with water (served in a glass, not in a plastic or paper cup....classy!) and started to relax. Moments later, Serjeo breezed in and brought me into his consultation room. He took a look at the band and we started to discuss resizing. He was very honest with me that it wouldn't be easy due to the pave band (diamonds studded all around) because as he heats the metal and bends it, there is a chance of some of the diamonds coming loose of their settings, falling out, etc. He is willing to resize the ring, but I will have to pay for any diamonds that need to be replaced. Because the diamonds in the band are small, he can replace them for $20 apiece. It sounds reasonable (as long as we only potentially lose a couple because that can add up fast!!) so I tell him to go ahead. Next, Serjeo leads me into another space outside of his showroom. It's his work space. Very cool. He apologizes to me as he ups the volume on his stereo and electronica pumps into the room, telling me that he needs music to work. Then he pulls up a chair for me, tells me to take a seat and let's me watch the entire process. It was so neat! We only lost one diamond which he carefully replaced and he resized the ring in spectacular fashion. My ring is top heavy due to the setting and he resized the ring so that the underside is more oval and my ring doesn't move around anymore. It's fabulous! I will definitely come back to see Serjeo for other pieces in the future. His craftsmanship is amazing (he showed me a pair of $20k earrings he just finished making for a client...wowzah!) and he's so personable and easy to talk to. The total cost for my resizing plus one diamond replacement was around $80.00 ($60 to resize, $20 for the diamond). The cost to resize is completely dependent on the type of band you have. Expect to pay more if you have a pave band or any type of band that has diamonds set in it. read more

I began my search for an engagement ring as many do. I stopped at the local Tiffany's and David Yurman to look at rings and get a feel for what I was getting into. I was immediately turned off. Nothing was special, every design was cliché and overpriced. Tiffany's had a salesmen that literally only was interested in up sell and not my situation or the individual I was buying the ring for. After my initial experiences I was so turned off I didn't look at another ring for a couple of months. An acquaintance referred me to Serjeo and his YELP page helped encourage me to reach out. Our initial meeting was nothing about sales. It was about the process, education on diamonds, and getting to know my now fiancé. Throughout the following meetings Serjeo worked within my budget and helped to create a beautiful, one of kind, ring. He helped me through the entire process from overall design, to materials. When considering a larger diamond of lesser clarity, or going with platinum instead of white gold, Serjeo guided me to what in the end was EXACTLY what I was looking for. Even when he would make more money from a different option, he was concerned with my needs over his and would do what was right for me. My fiancé loves her ring and I couldn't be happier. Another important detail. Serjeo wants his jewelry to be perfect. It is as he says his advertisement. We had a bit of an issue with scratches on the gold part of the ring. He took the ring in right away and fixed every detail. If we ever need anything like this done in the future, we can just stop by and have the ring taken care of. I would definitely recommend Serjeo for ALL of your jewelry needs! read more

Serjeo is simply the best thing that could have happened to me, besides finding my future wife, that is. I came to Serjeo with an impossible task: I needed a custom designed ring and I needed it fast. And to top it off, I'm a poor medical student. Serjeo graciously worked within my budget and time constraints to come up with an elegant solution that was PERFECT. Of course, my girlfriend is now my fiancee. The moment I met Serjeo I trusted him. I could tell that he is a master jeweler and he has a wealth of knowledge, experience and pride in his work. There was no pressure to move me into something that I did not want or need. He took everything into consideration and created a beautiful, unique ring that she loves. Whenever I would come back to his office to talk about the ring, he greeted me and treated me as if we've been old friends. Believe me, there is something to be said for the man who gets his girl something that is completely custom made. These rings are not your typical cookie cutter rings that you find in the mall. Serjeo opened my eyes and I will come back to him forever - no matter where I end up in my life. It is rare to have an encounter like this. If you live anywhere near Boston and you don't go to Serjeo you are seriously making a major mistake. read more

We came here to get our engagement ring sized up. We mainly chose Serjeo because they said on the phone that they would let us watch the resizing process (although they said they don't usually do that). My fiance was paranoid about someone replacing the diamonds with cubic zirconia, so that was a big plus. :) I was surprised to discover that it is only a two-person operation. Serjeo is the name of the jeweller himself, and he has one secretary, and that's it. It felt nice to be in that kind of craftsmanship environment. Serjeo was very thorough in testing different ring sizes on my fiance to make sure we picked the right size. He even inspected the bone structure of my fiance's finger so that he could recommend a size that would best balance comfort with security (i.e., not having it come off easily). It was very interesting to watch Serjeo work and his skill was impressive. The ring was made of platinum 950 which we had heard typically can't be resized without leaving a mark, so we were surprised to find in the end that it was impossible to tell that the ring had ever been a different size. Serjeo explained that many jewellers use less pure platinum with a lower melting point, but he uses the good stuff, so he was able to make the new material blend seamlessly with the old. I was also surprised that the bill was less than I had expected. I had already bought a Yelp deal for a coupon at a discounted price, but the bill was even less than what I had paid for the coupon. Serjeo didn't want me to lose out so he very generously issued me a gift card to make up for it--something that the Yelp Deals terms of service did NOT require him to do (I checked). We will definitely be back for our future ring needs! read more

Serjeo is a true master of his craft. In choosing an engagement ring I wanted a unique and collaborative experience and Serjeo gave me just that. He's passionate about what he does and educates you along the way without pulling any punches. Most importantly, he's honest. If you're looking for a piece of jewelry that's ready out of the box, this is not the place. If you want something custom that you can truly be involved in designing and building, go to Serjeo. read more

Serjeo Serjeo Serjeo... I found you on Yelp, read the exact type of reviews I am just about to write and could not be happier with the decision to meet with you. For the guys that feel a little daring and wish to get a ring without knowing exactly what your fiancé wants but know her type of personality, Serjeo is your man. For the woman who thinks she has her "dream" ring in mind but the ring doesn't quite exist in reality yet, Serjeo is your man. Serjeo helped me create a beautiful engagement ring that perfectly matches my beautiful fiancé. I would like to highlight just a few things. Serjeo made this happen in one month, which is pushing the limits for most Jewelers. Any concerns that popped up, he answered quickly and made magic happen. I truly appreciate all the help, professionalism, and social atmosphere that the entire team at Serjeo's embodies. So there it is, I officially said Serjeo's name 9 times in this review. I think you get the point. Go to him, he is the best. See you soon for our wedding bands! - Jonathan and Kate read more

Bless Serjeo. Professional. Friendly. Genuine. Less than a week after I got my engagement ring sized by another jeweler, I had a bride-to-be's nightmare: a diamond had popped out! I was devastated, convinced it was my fault, and found Serjeo's business through Yelp to get it repaired. First off, he is such a wonderful guy. He not only was genuinely interested in my story, but he was able to clearly explain why the diamond fell out in the first place. When the last jeweler resized it, he didn't tighten the prongs around the stones -- so when Serjeo touched the larger diamond, it moved! (And I wanted to throw up). He replaced the missing diamond and fixed the rest of them. Honestly, my ring repaired by Serjeo looks better than it did in the box! I had to wait a week for an appointment, but it was worth it -- I had my ring back on my hand in two days! And it cost much less than I anticipated. For engagement rings you want the best care, because they're so sentimental, and he gets that. He IS that. 10 out of 10 Chelseas recommend, I've already been raving to my friends. I plan on returning for my fiancee's and my wedding bands, and definitely for any repairs I'll need in the future (but I'm confident that this ring is safe for good!) read more

First off, I normally don't write reviews but I wanted to make sure to give one for Serjeo. After finally deciding to get my wedding ring re sized, I decided to stop by Serjeo's, as he was rated decently on here. Even though I wasn't aware of "by appointment only" he saw me anyways and right away! He was very accommodating, as well as his receptionist. Serjeo made me feel safe and comfortable with leaving my ring there. I figured it would take at least a couple of weeks but was amazed to hear it would be 2 days, at most! It only took one day and when I picked it up I was pleasantly surprised! You really can't go wrong with Serjeo. Excellent customer service, fast and efficient work, and decent pricing. read more

I brought my engagement ring (my mom's), my wedding band (new), and my great grandmother's wedding band in to be resized. I was a little nervous because we only had a couple weeks til our wedding and two of the rings were irreplaceable due to sentimental value. Serjeo was fantastic!! Warm, friendly, genuine, and someone who clearly runs a good and honest business and cares about his customers. We walked out pleasantly surprised, even after expecting it to be a good experience! When we came back, my two bands were a tad on the small side (we had to estimate the size the first time around because I'd been wearing my too-small engagement ring, which distorted my finger). Since they were both plain gold bands, Serjeo took them upstairs right away to size them while we waited on the couch. He and his assistants are all so kind, patient, understanding, and happy to help you. It was truly a fantastic experience. I'm so pleased. We will defini tely be going to him for any future jewelry needs! read more

Outstanding service! My wedding band was badly beaten after 4 years of abuse and I decided it was time to fix it. I happened to be downtown and decided to drop in. The fantastic receptionist informed me I would have to schedule an appointment to meet with Serjeo. At first I was a little hesitant but she assured me that my ring would be easily fixed. So I arrived at the appointment and had an amazing experience with Serjeo. He was very easy going and an excellent listener. He asked me what I did for work and he soon understood why the ring was in tough shape. He told me that he would apply a new brushed finish to the white gold ring and fix the inscription for free! Again I was slightly hesitant but when my wife went to pick it up it was no charge. I would highly recommend Serjeo and I know I will be back for something really nice for my wife in the future. Lastly, it is rare to find mediocre customer service these days. It is even rarer to find outstanding customer serrvice. Serjeo and his staff deserve an additional sixth star for the service they provided me. read more

Do you love your job? Do you wake up in the morning knowing you'll create beauty? If you're Serjeo, the answer to these questions is, "Yes!" I went to Serjeo for a simple ring resizing and was incredibly impressed with his professionalism. He treated me as if I was buying a $30K ring even though I was only using a $100 Yelp deal for an $80 job. His shop was beautiful, clean & modern - Not at all what I was expecting! I could tell that he really cared about his pieces and wanted his customers to feel confident in their investments. If only every business owner could be this good... read more

I needed to have my engagement ring resized and, after scouring Yelp reviews, called to make an appointment with Serjeo. His shop is easily accessible in Downtown Boston in the Jewelry District. His employees are warm and provided great service and the space itself was comfortable and clean. Serjeo is exceptionally kind and patient, even sitting through a phone call with my fiancé as he could not be there to have the work explained. He measured my finger several times to find the best fit and shaped the band to perfectly fit my finger. I was even able to watch him do the work, which only took about 45 minutes. He did such a fantastic job shaping the band and polishing the ring that someone commented on how bright my ring sparkled when I left his shop! He has certainly earned a client for life. read more

Elegant and sophisticated store. Kimberly is on target and always helpful. Serjeo is an expert and trustworthy. We were in an out, thoroughly enjoyed ourselves, and walked away with exactly what we wanted at a great price. I wanted my engagement ring set lower: done for free in 10 minutes. My silver ring I bought years ago: polished by the end of the appointment. Please support this excellent business. Serjeo offers a model experience for what jewelry shopping should be. read more

When it came to my engagement ring, I was incredibly picky. I spent hours looking at pictures and trying to figure out what I wanted. My friend recommended Serjeo. Upon our first meeting, we were highly impressed with his knowledge and professionalism. On top of that, he was one of the nicest people we have ever met. After asking me a few questions, he was able to put together the most beautiful and unique engagement ring. It brought tears to my eyes. I was thrilled to finally wear it once my husband proposed. When it was time to make our wedding bands, we instantly knew who to go to. Serjeo did not disappoint. He created beautiful bands that fit us as a couple. We absolutely love Serjeo and recommend him to anyone looking for the perfect wedding rings! read more

My husband bought my engagement ring from Serjeo, and we got our wedding bands from him as well. Working with him was truly a pleasure. Walking into his shop you won't see wall-to-wall cases - instead of picking something pre-made, you have the opportunity to create something unique. He works by appointment so call ahead! The first time we stopped by we hadn't done so, and he kindly accommodated us despite having a busy schedule that day. Serjeo is a brilliant jeweler and has great people skills - we never felt like he was trying to upsell us or push us to pick any particular ring, stone, design, etc. The feeling that we were working with someone who would give their input but was ultimately there to listen was awesome. Seeing Serjeo finish sizing my husband's wedding band in his shop was an unforgettable experience. If you're worried about price, this experience (which felt VERY Queen of England!) did not cost much more than buying something equivalent from a showroom pre-made. We absolutely love our rings and feel lucky we found Serjeo. We'll be back the next time there's an occasion for a special piece of jewelry! read more

Serjeo has been such a pleasure to work with. My fiancee and I heard about him from a friend that bought his engagement ring there. I had a picture in my head of my wedding band and couldn't find it anywhere. Serjeo immediately accommodated my request and 2 days ago we picked up our two rings for the wedding. My ring is light and comfortable, sparkly and beautiful. My fiancee's ring is sturdy and fits his hand size well (i often thing men's rings are too clunky). Serjeo cleaned my engagement ring (that we got somewhere else) and it sparkles so much now. He said to stop by anytime and he will clean it and my new band. His prices were in line with other jewelers... except he makes everything from scratch and it is custom done. Kudos to Serjeo. He understands the drama of weddings and does his best to make getting the rings a seamless process. read more

My fiance and I found Serjeo through Yelp, and we could not be more pleased that we did. From the first time that we wandered into his office, we felt like we were in sincere and capable hands. He is a true artist, and clearly loves his work. We were not very difficult customers, but he took the time to explain every step of the process, encouraged us to come in, make changes, whatever it took to get the ring exactly as we wanted. He designed both our engagement band and the wedding bands, and we absolutely love them. During the consultation, he asked about our hobbies, wanting to make sure the final ring was a good match for our lifestyle and was perfectly fine with us bringing him a diamond from elsewhere (a friend of the family has a diamond business). Every time we go in, he is accommodating, urges us to drop in at any time, any hour to have our rings cleaned, free of charge. He gives absolutely stellar customer service. I am so glad we found him, and I will be referring people to him for as long as he is in business. read more

Working with Serjeo, from the very beginning, has been an incredibly rewarding experience. When my fiancee and I first sat down with Serjeo to begin discussing what we wanted, he spent over an hour getting to know us so that he would have an idea of our personalities and what we were looking for. Within a short time frame, my fiancee found out that she had a family diamond, and Serjeo was able to quickly adapt the original plan to use this stone instead. Furthermore, Serjeo stayed within our budget and educated us on exactly what we were spending. His prices are the same if not lower than any other jeweler you can find! Despite all of the time and care he spent with us and his countless 5-star reviews, we were still AMAZED at the beauty and quality of the ring he was able to create for us. It perfectly matched my fiancee's taste (particularly considering the fact that her grandmother's original ring was nothing like what she wanted). He was one of the first people we wanted to call and thank after the engagement! We look forward to working with him on wedding bands and any future jewelry. Do yourself a favor and meet with Serjeo. You'll be hooked from the first meeting and will be rewarded with a unique, one-of-a-kind experience and work of art. read more

Serjeo may be hard to get an appointment at first but he is well worth it. (also, once you are a customer, it's way easier to get appointments) Serjeo worked with my fiancee and I to build the perfect wedding bands. He was very flexible with our price range and gave us lots of time and information to be sure we got what we wanted. So far, we have only gotten my fiancees wedding band which he is very fond of. And mine is on hold until we have more time to design what I really want and, frankly, save up for what I really want. Serjeo has been very understanding and did not try to sell us anything he knew we didn't want. As a seasoned customer, I can have my engagement ring sized, cleaned, and repaired essentially for free. He will take any small job and just do it for us. It's been really wonderful it has helped earn our trust. read more

I needed to get my ring resized and found Serjeo on Yelp. He had nothing but five star reviews and I now know why. I contacted Serjeo and he quickly set up an appointment for the following week. Serjeo is very personable and extremely knowledgable about his craft. He let me sit in his workshop to watch him do the resizing. He did a great job and I highly recommend him! I didn't realize the importance of buying jewelry from an actual jeweler rather than online, but I'm happy I found Serjeo and will definitely be back for future jewelry purchases. read more

EVERYONE should do business with Serjeo! If you want great customer service, good prices, dependability, trust and confidence, 100% satisfaction in your purchase or repair, this is the man you should go to! Serjeo is by far the best jeweler I have ever done business with, I mean this sincerely, you will not be sorry!!! Rose D read more

Wow, an amazing experience!! I was looking for something out of the ordinary...modern and some style. Serjeo helped me pick out the perfect stone, loaned me a setting until my fiancee and I could go back and design our matching bands AND he gave her a free Serjeo design bracelet. I would absolutely recommend him in a second. You owe yourself to at least drop by and talk to him to see what I mean. read more

I want to thank Serjeo for putting me at ease with his great craftsmanship! I was very skeptical about bringing my rings to a local jeweler because the type of ring I have is very difficult to size according to a couple of other jewelry repair stores I brought it to. He assured me that the ring would be safe in his hands and explained the whole process. Serjeo was extremely polite and listened to my concerns. The receptionist is also very wonderful. Great customer service! My rings were finished faster than I expected and they were beautiful! I would recommend this place to anyone. read more

Serjeo - Jewelry Near Me - Boston, Massachusetts

I have a feeling this review will never make it to the actual homepage for Serjeo, but after our experience and expecting the 5-star service I read about on all the other reviews, I feel obligated to tell our story. The two stars here are earned for Serjeo being, for the most part, a very nice guy with a very nice office. I'm also glad we had rings that fit for our wedding day, but my satisfaction truly ends there. Each time we were quoted an amount of time for our job (white gold wedding bands. Mine was to fit the curvature of my family heirloom engagement ring.) it took longer than expected. I left my engagement ring in the office first for 5 days, and then again for nearly 3 weeks for Serjeo to make the mold to create my band. In late April, my husband stopped in to pick up his band to find it was at least a size too small. I called the week before our wedding to ask when we might expect the job to be finished (at this point my engagement ring had been there for over a week) and was told we could pick everything up 3 days before the wedding. Eek. Made me nervous, but I was told it was to make sure everything was "sparkling and shining for our wedding day." I picked up our rings, and the office manager (more on her soon) presented our rings to us. Unfortunately, she did not understand how the band was to fit against my ring, so she had to get Serjeo. He, too, had a hard time figuring it out but finally did with the explanation that "there are so many curves." When I brought my husband's wedding band to him to try on, we panicked when we realized it was still too small.. the same size it had been 2 months ago when he visited the first time. Further, when looking closer at my band, it did not sit against my engagement ring. The curves didn't match. When I looked at the invoice, we were mortified to see someone else's name on the order. We were certain we had someone else's bands, but sadly we weren't surprised. In the beginning, our $500 deposit was originally applied to another customer's account. Carolina, the office manager, was supposed to call us to give us our final total due, which she never did. Imagine my surprise when I called back, again, asking for the total and she said it was the full balance; they never received our deposit. (It had been cashed the day prior) While this was sorted out a few days later, I started to lose faith in this business (and was honest about my feelings!) and was assured this wasn't normal for them. Fast Forward to two days before our wedding and neither of our rings were what we'd asked for; We emailed and called immediately when the shop opened, and Carolina said they "couldn't fit us in" until 3pm that day. After further explanation of the timeline we were working with, my husband was able to go in with our rings (and change our pre-wedding plans with friends and family) to get them fixed. Serjeo's response to my wedding band not fitting against my engagement ring was: "If I'd known you wanted precision, I would have charged you significantly more." A much different story we were told when he was making his sales pitch. At any rate, Serjeo did fix my husband's ring immediately to the size he needed, and then took 10 minutes to fix the curvature of my band. Now it sits closer to my ring, but still not as precise as I'd like... apparently precision comes at a higher price. Now, I continue to be confused at how quickly these fixes were made that afternoon. My husband was in and out within 20 minutes... so why did it take two separate lengths of time, holding my engagement ring, to make something that took 10 minutes? Especially since we hadn't "ordered" the "precision". I imagine a mold was never made for my wedding band, as originally promised. An apology wasn't offered, a credit never applied, and Carolina's excuse for our invoice with someone else's name on it is that she'd accidentally printed their template. Now I have another customer's personal contact information and order. The smoke and mirrors you find at Serjeo may lead you to believe all these 5-star reviews are the experience you'll have, but with Carolina's poor customer service and less-than-basic understanding of office management coupled with the fact we are now wearing wedding bands that remind us of the frustration dealt with leading up to our wedding should lead you to bring your business elsewhere. We wish we had. read more

I've been wearing my great-grandmother's wedding band on my right hand for about ten years. It's very small and delicate, so I was heartbroken when I damaged it a while back when I jammed my finger in a door (it was painful, but the misshapen ring was the worst part). I found Serjeo on Yelp and he was able to repair the ring for a very fair price and in only two days. His shop is bright, modern and clean (unlike some of the other shops in the Jeweler's Building). Would definitely recommend him. read more

Serjeo is my new favorite person in Boston. If I won the lottery, I would buy everyone I could a diamond ring just so I could shop in his studio more often. Less than a week ago, I got engaged. Hooray! Very exciting. Even more exciting was the honor of being given my fiance's (that still feels weird ...) grandmother's exquisite sapphire ring. It was like getting gum from Jill Goodacre in a darkened ATM vestibule. Three days later, I was staring at it (as you do) and something seemed off. The stone was catching the light in a weird way. Like jello. Like it was ... moving. My stomach dropped. I immediately took the ring off (what if fast and furious typing sent it flying!?) and hit Yelp. Well huh. Seems Boston has a lot of great jewelers. Crap. I clicked through a few, read through the reviews, but none really grabbed me until I got to Serjeo. Page upon page of glowing reports spanning the past 5 years. One even mentioned what I suspected my problem was-- a resize gone awry. That reviewer described how Serjeo sat her down and explained the mechanics of what had gone wrong and was able to return her ring within short order looking better than ever. I called the next morning and made an appointment for this afternoon. It had only been four days since I'd put this ring on and I already couldn't stand to be without it for long but I sure as hell wasn't walking around with this clinking timebomb of sentimentality on my hand. I needed to get it in right away because I figured it would be a few days until I'd pick it up anyway. Which is why, when filling out the paperwork, I impetuously wrote "as soon as possible :(" on the line asking when I needed the work done. Yes, sad face and all. Soon after, I sat down with Serjeo and he looked at my ring and told me that it was indeed the original stone in the original setting (which I knew, but it was still really cool to hear him say it just from looking at it). He asked how long we'd been together and when I explained our convoluted dating history, he shook his head and said "Only engaged on Sunday after that long? I'm going to do this for you right now." Ten minutes later and for much, much less than I was anticipating, I was shaking Serjeo's hand and promising him I'd be back with my fiance (yep, still weird) soon to talk wedding bands. Bottom line: If you've ever been in the jeweler's exchange building in Downtown Crossing, you know it's filled with an overwhelming array of shops and studios. Walk right by them, go all the way to the end of the 5th floor (if you enter from 333 Washington St, as he's actually closer to the rear entrance on Province St) and talk to Serjeo. But maybe call ahead first. He's pretty popular. read more

When I set out to buy an engagement ring I knew absolutely nothing and was completely overwhelmed. Three months later, I am successfully engaged. My fiance absolutely loves her ring. I made this Yelp account specifically to be able to write this review and pass on what I have learned along the way. CUSTOM v. BRANDNAME v. STANDARD JEWELRY STORE First of all you should realize that anytime you are buying a brand name ring you are paying a substantial mark up just for the brand. If having a specific brand is important to your girlfriend then go for it. If it is not, and you want the best quality product for your money then you will probably be better off going somewhere else. In my case I found a designer ring that I liked a lot but it was way out my price range so I wondered if I could get the same type of ring made for less. In the end, the ring Serjeo made cost about half of the designer one but it actually has a larger and better quality diamond. The reason for this is simple. The cost structure at Serjeo's is much leaner than other places. When you buy at a standard jewelry store, part of your money goes to paying the salesman a commission, part of it goes to the overhead for the large store front, part to the factory worker who made the ring, the wholesale dealer who sold the diamond, the store's advertising budget, etc, etc... At Serjeo's you just pay for the raw materials (diamonds and metal) and for one expert craftsman to put it together (Serjeo). Do the math. Lower costs for him means less of a mark up which means a better price for you. Putting value and price aside, a custom made engagement ring is more special than one you can buy off the rack. My girlfriend really likes the fact that I took the time to make a ring specially for her. The downside of custom is that it takes time. If you choose this route get started early (a few months). Especially if you want Serjeo. Being very good at what you do means that you get very busy. Serjeo books appointments weeks in advance so you need to give yourself time. The other draw back of doing custom is that it is slightly riskier because you have to pay a deposit down before you ever get to see the finished product. Because of this, it is very important to find the right jeweler. SERJEO v. ANYWHERE ELSE If you decide to go the custom route, Serjeo is the best option. Start off by reading his Yelp reviews but do not stop there. Read his google reviews. Then go on to his Citysearch reviews. You will find that they are all glowing and positive. You simply do not get that kind of track record without running a genuinely good business. If you have read his reviews then I do not need to repeat that he is friendly, personable, knowledgeable, and has a true passion for his craft. I just want to add a few more things that are not mentioned in other reviews for you to think about when selecting your custom jeweler. (1) The network. The diamond market is very much based on personal relationships between suppliers, dealers and jewelers. Serjeo has been in the business for over twenty years. This means he has not only developed his skills but his network. I was looking for a very rare canary diamond. Luckily, Serjeo has contacts all over the world and was able to track down the diamond through a friend of his in Belgium. When you work with Serjeo you not only get access to his skill, but his extensive network of suppliers. I was ready to wait months for the right diamond. Serjeo found it in days. (2) Flexibility. I was a nervous wreck throughout the process. Serjeo was extremely flexible. If need be, he would meet me after business hours to show me his progress and talk about details. He would take my calls and answer questions as they came up. He worked with me every step of the way. He even came in to work during his vacation to make sure we got everything done in time for the proposal. (3) Lifetime relationship. There are many custom jewelers. But I have never heard of one that offers to polish your rings for free, for life. Serjeo does. This is just one example of the degree to which he stands behind his work. As he will tell you his business is 100% referral so the relationship with his customer matters to him above all else. You will find as you shop around that this level of commitment to quality and customer satisfaction is what separates a good or even great jeweler from the best custom jeweler in Boston. (4) Conclusion. I started this whole process not knowing anything but I am very glad I chose to get a custom ring and even more glad I worked with Serjeo. Rings are expensive. Do your homework. Read all of the reviews. Go on forums. Review online resources. Talk to friends. Learn about diamonds. Compare custom jewelry to other rings. Meet with various designers. Once you have done all of this I think you will find that if you have the time, and want something unique Serjeo truly is in a class of his own. read more

Serjeo is a jeweler's jeweler. A true artist who take his craft very seriously. Everything is made by hand in his shop by him and he take the utmost care with every client. We have been going to Serjeo for at least the past 20 years now and he is our only jeweler. He loves a challenge and you will not be disappointed. The best! read more