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Boston, MA

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Small Pleasures

4.2 (42 reviews)
Closed • 11:00 am - 4:30 pm

Services - Small Pleasures

Jewelry repair

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Seamless resizing of my ring
Stephanie N.

TLDR; Came back here to have a ring that I bought elsewhere resized (made smaller), and had the same fantastic experience I had 7 years ago. The gentleman at the front who helped me was extremely understanding, professional and knowledgeable, and he was able to quickly and confidently resize me and help me understand some next steps (1 week for their jeweler to resize the ring, which resizing process I wanted and how that might change the finish). He was also very clear about explaining how we would select the right size for me (considering how my hands might change in different temperatures, that it would not slip past the knuckle, etc). Still, I realized as I was a block away after leaving the store that I wanted to take one more look at another size and I really wanted to be 100% sure before I committed. I came back 5 min later and he was completely understanding about my trying some different sizes again and making sure I had all the information to make the right choice, letting me make the decision I felt most comfortable with. After getting to re-try the fit, I ended up feeling confident that the size he had originally selected was the right fit for me. I came back a week later and everything went smoothly when I picked up the resized ring (again, a pleasant experience). It's been a month now, and I've been so happy with the new fit! I'm very grateful that they were able to provide me with such a pleasant experience when dealing with jewelry that has so much sentimental value to me, and I can't recommend them enough.

Alexandra S.

Tiny, easy to miss but lovely shop on Newbury selling gorgeous antique jewelry. If there are more than 3 or 4 people in here things get tight but it's well worth stopping in if you're like me and go gaga over estate pieces. You'll find luscious rings, brooches, necklaces and the like harking back to a variety of glorious eras. My engagement ring belonged to my husband's great-grandmother. I learned more about it here finding out that it's what's called an Old Mine cut diamond favored in 18th and early 19th century Georgian and Victorian styled rings. Indeed if someone coveted an antique engagement ring this would be a place to look. But there is plenty for anyone searching for something antique, beautiful and with a gravitas not obtained in lots of newer pieces. The inventory does change so repeat visits always turn up surprises. The staff is helpful and knowledgeable and the prices seem fair.

Nicole O.

So after many years of enjoying my beautiful ring, it needed a minor repair, and so I contacted Kelly @ Small Pleasures for advice on best next steps. She is the ultimate professional, knowledgeable, and really cares. Kelly arranged for my ring to be repaired and when it came back not up to her standards, she immediately contacted me informing me it would be a little longer and sent it back out to be fixed to her standards! I can honestly say I've never had a better retail experience from beginning to end- I can't thank Kelly & Small Pleasures enough.

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Review Highlights - Small Pleasures

“You'd think that an antique jewelry shop on Newbury Street would be pretty stuffy, but that was NOT the case for this girl.”

Mentioned in 6 reviews

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Mejuri Newbury

Mejuri Newbury

(11 reviews)

Back Bay

I came in looking for a gift for my two maid of honors for my wedding. Carina was so helpful and…read morekind. She answered any questions I had and was respectful of my budget. I'm very happy with the pieces I picked. Carina also went out of her way to package them up so beautifully! Truly appreciate the great experience!

I understand that it was a busy Saturday, but this location was downright unhelpful. I already knew…read morewhat I wanted to get from a prior trip to the Seaport Mejuri location and just needed to come in to check sizing. I looked up my items online, which was difficult given that (with no labels on any of the jewelry) I didn't know what to search on their website. So I was ready to purchase items, just needed to check sizes (which is what an in-person jewelry showroom is for). We waited in line due to store occupancy limits (understandable, it's a small location) and once we got in were immediately accosted by an associate who asked if we were finding everything ok. She disappeared once I said that I knew what I wanted and needed help with sizing. When I had to go ask someone from the back desk area for help, they rolled their eyes and scoffed at me for...asking them to do their job and help me understand the (unlabeled) sizing for the bracelet. If you're going to have no labels on your display for what the sample sizes are (20/22 inches for a chain necklace, a very slight difference, plus no idea which sample bracelet was for the M/L/XL sizes) at least have helpful staff! Then, when checkout time came I was told that the price was going to be more than I had originally budgeted for since we had picked out the necklace with a slightly larger diameter. I asked for clarification and the girl helping me gave the most convoluted explanation about the bracelet already being upsized. She expected me to already be knowledgeable about the different finishes too. I had to advocate for my 10% signup discount to be applied. And when we got home, one of the boxes was missing the storage pouch and polishing cloth. Overall a really scummy experience all around that I felt like I was being tricked and upsold with unclear explanations even when I knew what I was purchasing. I'm used to buying fine jewelry and having nice laid out options sheets that this business model was clearly lacking. Or even transparent pricing! I'm betting that they treat their staff poorly because they are so unenthusiastic to even help out people who know what they want! Such an unnecessarily stressful experience. The gals next door at Glossier are so much nicer and more helpful, and their price point for makeup is far less than the consideration for buying what is ostensibly marketed as fine jewelry. Most things are extremely marked up and of variable quality as compared to standard jewelers. I only came because I liked one particular design and had felt it before as solid. TL;DR Even if you already know what you want, don't go to the Mejuri on Newbury, maybe the one in Seaport instead. Very unhelpful layout and staff.

Cynthia Britt Custom Jewelry - Inside of our lovely showroom!

Cynthia Britt Custom Jewelry

(50 reviews)

$$

Back Bay

I am very excited Cynthia Britt has opened an office in NY. My fiancé and I visited her Boston…read moreoffice and could not be happier with the ring customization experience and the product we received from Cynthia. We were looking for someone we felt comfortable with to guide us through the process without overselling us on anything. From the moment we started working with her, Cynthia was nothing but helpful, thoughtful, and innovative. Her process involves examining the client's hand and then developing ideas and sketches to arrive at a concept for the ring. We then went in for multiple selections, during which she brought us stones to choose from. Every stone she brought was exactly what we were envisioning, which made choosing hard in the best way possible. After we discussed what we wanted, she brought our vision to life and exceeded our expectations. I highly recommend Cynthia Britt if you are looking for a flexible custom experience to get a high-quality product from someone who really understands the industry and her craft.

Cynthia is a miracle worker. I gave her an essentially impossible deadline when it came to getting…read morethe type of engagement ring I wanted. But she sourced a brilliant diamond and made a custom ring for it faster than I thought would be possible. Plus she communicated the progress she was making every step of the way. Cynthia is easy and fun to work with when designing the perfect ring for your significant other. I would trust her again 10 times out of 10.

Small Pleasures - jewelry - Updated November 2026

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