Review from my fiancé :)…read more Let me start off this review by saying if you've been to this place and are hesitant if you should go with them, you need to greatly reconsider your position - because we went to several different places (both local & chain), and BDC is absolutely the best and a cut above the rest. My girlfriend (now fiancé, of course ) were in Boston for July 4th and we decided to check out a couple jewelry places. We didn't seek out this place in particular - we just happened upon while walking around the area (we even looked at a place next door that was not even a maybe after going in). We were greeted by a very nice & smiling Stephanie. She and her family own this business, so right off the bat, you know you're going to get the best (local) service - versus being just another "number" at a chain jeweler. Stephanie was a no-pressure, VERY knowledgeable, down-to-earth salesperson. She first congratulated us both on the future engagement (the first sign of her easy to approach, personable nature). She then asked if we were looking for anything in particular, so my finance showed her a picture of a ring she saw on Instagram, and Stephanie instantly found one very similar to it (an example of her no pressure, non-upselling nature). She answered all of our questions about the different qualities of a diamond (caret, cut, color & clarity). She is both a certified Gemologist and Diamontologist, so you know you're getting the best information from her. Another thing that really stood out to us is when Stephanie told us that not only will do they do free life-time cleanings, but they'll also do a complimentary repair/replacement of the stone if it's lost, damaged or even stolen. That in itself is rare, because most places (and all the other ones we checked out required this) make you submit a claim through your insurance. So that right here sold us, and put them on the top of our list. We finished the visit by Stephanie writing down all the information on the ring for us on a business card, in case we did decide to go with it. After visiting BDC, we went to several other places (local & chain) in Maine (where we both met, and I'm from). However, after weighing all the options and how the other places were, we knew the obvious answer was BDC. Stephanie's no pressure, approachable, knowledgeable personality and their obvious commitment to customer service made it an easy choice. Over the next several months I worked with Stephanie directly since I knew what my finance liked. We emailed back and forth over different options based on the information from the card (the ring we originally looked at) and on my budget. She even went as far as to not only send me pictures of al lthe different rings we talked about, she also sent me videos of them so I could see them in greater detail. If that isn't superior customer service, then I don't know what is. She even suggested a ring (that I ended up picking as the one for our engagement ) that was several thousand cheaper than the original ring we looked at - that is an obvious commitment in showing that she genuinely cares about what the client wants, and not just trying to up-sell you on something you don't want nor need. When I finally did pick out the ring of choice, Stephanie made it so easy to make a deposit over the phone, and get the ring started in production (she was even willing to do this on just a small deposit put down, because she knew I was on a deadline of wanting to propose on a certain day). When I came in to pick up the ring, she already had it ready for me - in a gift box & all. That just goes to show you that not only does she care about what you truly want, she also values your time. We finished by her congratulating me on my pending engagement, and truly showed a sincere interest in our special day (she even asked where and how I was going to do it - so she obviously genuinely cared about our special moment). In concluding, BDC is absolutely the best jeweler not only in the Boston area (which obviously says a lot, because there's MANY to choose from in the city), but also out of any we went to. Stephanie is by far the best in service (no pressure, approachable), knowledge (certified Diamonologist/Gemologist who answers all your questions in the best detail - explaining everything), and quality, local business (even replacing damanged/lost/stolen stones as a courtesy to its customers). Do yourself a favor and go here - you will not regret it (but you will if you don't go here). Thank you, Stephanie & the rest of the staff at Boston Diamond Company for making this one of the best and easiest decisions of our lives! You have truly earned two customers for life, and we won't hesitate for a second to recommend you to all of our friends and family.

Stephanie was a pleasure to work with & she was able to create the perfect ring for my fiancé,…read moreafter showing her some sample ideas. She brought my vision to life perfectly. My fiancé is absolutely in love with her dream ring. Would highly recommend Boston Diamond Company for any of your jewelry needs.

I bought both my engagement ring and my wedding band from Laura Preshong. Both of my rings have…read morelost diamonds. I had to have both rings reset by a different jeweler as Laura was rude and dismissive the first time I brought it to her attention that my setting was loose - when I nearly lost my center stone within a year of receiving the ring. I lost two of my grandmother's diamonds...it's devastating! I am kind of relieved to read that other reviewers had a similar experience as me because Laura was so dismissive and made me feel like it was my fault that I wear my rings too hard. I have other diamond rings that have never had this happen!

I am rather confused about all of these positive reviews and want to make sure everyone is paying…read moreattention to the reviews not shown (scroll down and you'll see: "23 other reviews that are not currently recommended") - Laura must be doing something to hide those reviews from you all. Laura Preshong designed 2 rings for me from my deceased grandmothers sapphires and diamonds. One was all sapphires, one was all diamonds. One week after receiving the sapphire ring, one of the sapphires fell out and when I reached out to them I got the most dismissive, rude, and curt response from a business owner that I've ever received. Five years later I just lost a diamond from the diamond ring she made. This is a DEVASTATING loss for me, these diamonds have been in my family for over 100 years and now that diamond is gone because of Laura Preshong's poor design. PLEASE PLEASE PLEASE don't make the same mistake I did. For reference, my engagement ring and wedding band were made from Longs jewelers and are over 10 years old and i've never lost a single stone. I'm so sad for all of you who have received jewelry from her, please make sure you go to a better more reputable place to have the stones checked and ensure they are tightened. PLEASE don't make the same mistakes I did. I'll never get that diamond back and I am positively distraught over it.

Any jewelry my fiance owns that's worth anything comes from Adco Diamond…read more Aline designed my then girlfriend now fiance's promise ring 8 years ago back when we were just in high school. I was completely clueless before I walked in! Last year I knew to call Aline for my girlfriend's birthday. I sent her a picture of diamond earrings I saw at a popular chain store, Aline doubled the size of the diamonds, topped the clarity and color, and halved the price! This year I felt it was time to come in for an engagement ring. I brought my fiance in to meet Aline. Aline greeted us and immediately prompted my fiance to take her earrings off so she can get them cleaned for us while we were meeting with her. We picked the perfect setting and then we were educated on diamond clarity, color, cuts, and weights. Aline picked a line up of comparable diamonds slightly varying in size, color, and quality without telling us which was which and let me fiance's heart do the picking. Since I have proposed, my fiance has been over the moon. The quality of the setting and diamond are above par especially for the price! With all the stresses of planning a wedding coming up, we know we won't have to worry about who to get the bands from. We will definitely be visiting Adco Diamond! Aline has been there for every major step in our relationship. We intend to keep it that way for many years to come. I will discourage all my friends and family from visiting the big box stores. You're paying for just that; the name on the box! If you're wanting a gem expert who will take time and consult with you, visit Adco Diamond. The chains just don't give you the same level of service. Thank you Aline and family!

These two are amazing!! I was in the market for an engagement ring and I shopped around the diamond…read moredistrict for a while. As soon as I landed in ADCO I knew I was going to buy the ring here. Aline sat me down and gave me a full tutorial filled with honesty, relatability and professionalism- I bought the right ring on the spot. I am so happy I found this place and I will be coming back for bands and any other diamonds I buy, always.

The best place to go if you're looking for engagement rings. Definitely go to these guys first…read morebecause they offered the best prices and amazing, quality diamonds. They are very knowledgeable about the diamond industry and can answer any question with ease. They also do a free resizing for you if you get the ring size to small or large.

If you're in Boston searching for a Diamond Engagement ring, don't look any further than…read moreInternational Exchange. Kevin absolutely takes out the stress and hassle of finding the perfect piece at the fairest price. He's transparent, and very easy to communicate with. You won't have to worry about the red tape that comes with shopping at a large retailer. After my initial visit to their shop, Kevin was always available via text or phone call with any questions or modifications that I requested. Thanks International Exchange for creating the perfect ring for us. My Fiancee loves it!

I loved working with Deb to custom create an engagement ring! Deb was kind, knowledgeable,…read moreaccommodating, thoughtful, and clearly well connected to other diamond providers in the building to come up with the absolute best stones for my price range. She was not pushy at all, and helped me create the most beautiful ring. Even better, she scheduled my fiancé for a same day size adjustment to get a perfect fit. She loves it, and I'm already working with Deb for my next gift! Highly recommend Deb!

Deb was wonderful to work with and made beautiful engagement wedding bands for us! We would…read morerecommend working with Keezing Kreations. Deb had lots of ideas for our wedding bands after we sent her initial thoughts and was really helpful when we went into her shop to try on options. Deb even worked with us and re-made my wedding band when using some existing diamonds of my grandmothers made the ring bigger than I wanted. We love working with Deb and are so happy with our wedding bands.

I had a very small costume jewelry repair and I called the store to see if they were willing to do…read moreit. It was taken care of promptly and at an extremely reasonable cost. The gentleman who waited on me was cooperative and knowledgeable. I would recommend them in a heartbeat.

The jewelry seems beautiful, but the attitude of the staff is decidedly not. I walked in and the…read morewoman owner looked at me, did not say a word, and begrudgingly acknowledged me when I said hello. Perhaps one has to wear clothes as expensive as the jewelry in the store to be treated respectfully.

BUYER BEWARE: Do not buy anything from Sophie Hughes website, as the photos do no accurately…read morerepresent what the jewelry looks like! Do not buy without going into the store and seeing the item in person. I made that mistake last week when I ordered a silver link bracelet from their sale items. The bracelet looked beautiful in photos and since I'm in Los Angeles I had no way of going to see the bracelet in Boston. So I bought based on the photos. Big mistake! The bracelet arrived and it is small, sad, and cheap-looking. It looks like a child's bracelet you might buy in a dime store. And it certainly looks terrible on a grown woman's wrist. It is incredibly lightweight - probably has about $3 worth of silver in it. I feel cheated and disappointed. I paid $200 - that was the sale price, the original price was $400 - can you believe it? I was dumb enough to buy this bracelet online without seeing it in person - OK, my mistake. I trusted Sophie, having bought an expensive gold bangle from her in the past. I thought the bracelet would be as pretty as the photo. Alas, Sophie refuses to stand behind her merchandise and will not let me exchange the bracelet for something else, something that might look good on a middle aged woman's wrist. I didn't ask for a refund - I asked for an exchange. So I'm out $200 - plus $20 postage - for a pathetic piece of jewelry I can't wear. Don't make the same mistake I did! Do NOT buy from Sophie Hughes' website. Items appear larger in photos than they are in real life ... and Sophie does not stand behind her merchandise.

I worked directly with Sophie to design a custom engagement ring for my fiancée and could not be…read moremore pleased with the process of working with her and how the final ring turned out. I knew that my fiancée wanted a ring that was more unique and creative than your average off-the-shelf ring from Kay, and I didn't want to bust the bank on a "custom" jeweler who essentially lets you choose the components (shank, head, and stone) then hurries you out the door. I also didn't want to buy a more unique ring from an established boutique jeweler elsewhere in the country that seemed overpriced and impersonal, limiting my design interaction to phone conversations with an assistant and minimal customization at best. Sophie was recommended to me by several other local small-scale, creative jewelers who didn't have experience with precious stones for wedding rings. From the outset she was open to discussing and sketching various nontraditional design possibilities with me, rather than limiting the conversation to her previously established designs. She then proceeded methodically with providing images for conversation, producing a mockup, providing samples of a wide range of options for all components, and discussing the nuances of each decision that was made along the way. The final price tag for the ring was incredibly affordable given the level of craft and attention to detail that Sophie provided. My fiancée is ecstatic about the character and quality of the ring, and we are eagerly planning to return to Sophie to make both of our wedding bands. I cannot imagine a wedding jeweler scenario more perfectly suited to our tastes and budget, and recommend her services wholeheartedly.

I am very excited Cynthia Britt has opened an office in NY. My fiancé and I visited her Boston…read moreoffice and could not be happier with the ring customization experience and the product we received from Cynthia. We were looking for someone we felt comfortable with to guide us through the process without overselling us on anything. From the moment we started working with her, Cynthia was nothing but helpful, thoughtful, and innovative. Her process involves examining the client's hand and then developing ideas and sketches to arrive at a concept for the ring. We then went in for multiple selections, during which she brought us stones to choose from. Every stone she brought was exactly what we were envisioning, which made choosing hard in the best way possible. After we discussed what we wanted, she brought our vision to life and exceeded our expectations. I highly recommend Cynthia Britt if you are looking for a flexible custom experience to get a high-quality product from someone who really understands the industry and her craft.

Cynthia is a miracle worker. I gave her an essentially impossible deadline when it came to getting…read morethe type of engagement ring I wanted. But she sourced a brilliant diamond and made a custom ring for it faster than I thought would be possible. Plus she communicated the progress she was making every step of the way. Cynthia is easy and fun to work with when designing the perfect ring for your significant other. I would trust her again 10 times out of 10.