Typical Army & Navy Surplus Store. If you have been to an Army & Navy Surplus Store before you…read morewill know what to expect. There are no surprises here. Wide selection of items that fit this genre. Store is packed with merchandise. Prices seem to be in line with the industry. Employees were responsive if you needed help otherwise, they let you shop without constantly bothering you.

Tightly packed with the sort of clothes you want for winter and outdoors if you're not planning on…read morebeing fashionable but you want to be warm. Prices were reasonable and you could find a bargain if you looked. Military style, law enforcement duty, camping and outdoors.

Excellent! Ordered items during the sale and delivery was within 1 day! Wow service is absolutely…read moreremarkable. Been shopping at Susanna's for many years and service has always been focused on you having a pleasant experience. Thank you Amy I appreciate all the changes you made during these trying times.

Great customer service and really colorful well curated clothing accessories and gift items by…read morefriendly warm employees. They do great Facebook lives showing their products. They have a lot of really great gifts like really colorful decorative mugs, bowls, gloves etc all at very good price points and very good quality! Recently, I bought a few pairs of gloves (fun prints, embroidered) there for myself and for gifts and a beautiful mug for my morning green tea:)

The fakest custom tailor of all time…read more These guys take your measurements then send them to china. What you get back is a suit cut like a burlap sack and WAY off on every measurement. They then start to hack away at that to try and make it fit you. The single worst suit purchase I've ever made and it was unfortunately for my wedding day. Suit is awful quality material and threads constantly coming out of it. The local laundromat commented that no matter what they do it just bleeds threads and seems to be very cheap fabric. Basically you will spend thousands for the equivalent of a poor fitting indochino suit.

My husband and I went to 9Tailors for our wedding suits after receiving a glowing recommendation…read morefrom a friend who worked with them for their wedding. We went in knowing little about what we wanted other than a general idea of the colors. Alex was more than happy to be our guide through the whole process. He pulled out loads of swatches and laid them out, explaining the nuances of each fabric type and texture so we could make the most informed decisions possible. But, it was also important to him that we were making suits that were custom to our individual tastes and personalities. He helped us figure out which colors would work together while still fitting our budget. Alex and his coworkers were genuinely excited each time we came in for a fitting. You can tell they take pride in their work and that they strive to make something that is special and perfect for you. I could not believe the level of thought and care that went into crafting the perfect fit. We received so many compliments on our suits and I can't wait for the next opportunity to wear mine again!

Great place for western and rock'n'roll clothing and accessories. Owner was super cool and very…read moreinformative. You must stop here if you're shopping on Newbury St.

Funky little place. Nice people and helpful staff. Got a great cowboy hat and a pair of gloves…read more Lots of other cool stuff here. Worth checking out if you're on Newburyport Street.

What an amazingly positive experience. I was happy with the selection and pricing when shopping,…read morebut what was truly amazing was after the purchase. I had bought a suit coat and pants for a wedding. I went to the wedding in the suit and realized upon getting home that I had sat on something that had caught and created rips in the seat of the pants. (Don't ask how I did not know what I had done when I did it, but yes, the wedding party was great FUN.) I took them back to see if they could be fixed. Nothing could be done. Knowing that this was my fault, they gave me another set of the pants. Seriously??? In this day and age??? It is really nice to feel like you are dealing with real people going the extra mile to be kind. Thank you.

good styles and affordable prices.ample service . usually the first I shop at when I need dressy…read moreclothing

I'm a bit surprised by the negative reviews, I've had only positive experiences. Having bought…read moreshirts, sweaters, and sport coats from Andover Shop, all are of outstanding quality. Furthermore, I've always received highly knowledgeable, precise service. For example, one shirt I wanted to purchase was full cut and they advised me not to buy the item because the fit wasn't right. Few shops today are so high integrity, most prefer the quick sale. The prices are not that high when you factor in the quality of the items and the expected number of uses: the value proposition shouldn't be compared against fast fashion.

I was in the Andover store in August and found the quality of the shirts…read more not up to other high quality outlets such as David Donahue. I expect better cotton shirts to be thicker material and finely trimmed. Also while there I checked out the woolen material for suits - just not quality. I did buy a winter shirt on sale which was nice in fairness.

tough to fit but after multiple fittings the suit was perfect. The next suit was simply picking a…read morefabric and again fit perfectly.Joe s

Before I get into this, I want to say that in the end, everyone looked fine, and no one really…read morenoticed any issues (since then, we have in photos) That said, I was looking for quality tuxedos for my wedding--for myself and my groomsmen--and I didn't want to go the mail-order box route. After searching around the city, my fiancée and I came across Cuffs & Collars. We had a brief meeting with one of the two brothers who run the shop, and afterward, we decided to go with them. The plan was simple: I'd collect the measurements from my groomsmen, who were scattered around the country, and the shop would handle the sizing, claiming the tuxedos were "custom from Italy." While technically rentals, I was told the tuxes were new, could be tailored to fit each guy, and Italian-made--exactly what they advertise. This is where things started to go downhill. Communication was difficult from the start, and out of everything involved in planning the wedding, the tuxedos turned out to be the most stressful part. I paid for half of them upfront. When I went to pick them up a while later, the jackets were correct--but the pants were completely wrong. They looked like basic suit pants, not the formal tuxedo style we had discussed. I immediately asked for them to be swapped out, as the wedding was getting close and I needed to ship everything to the groomsmen so they could tailor them as needed. Eventually, I received the "new" pants--only to realize they were the same pants with the strip of satin added. Worse, they were absurdly long--clearly designed for someone who is in the NBA. This required significant alterations. A few of the tuxedos were completely mismatched. Instead of using the measurements I provided, the shop had simply matched jacket sizes to corresponding pants sizes--ignoring the fact that everyone's build is different. When we asked for replacements due to these errors, we were charged full price again, despite the fact that the mistakes were theirs. It was during one of these exchanges that I discovered the tuxedos weren't made in Italy at all--they were made in China. I felt misled. I was sold on high-quality, Italian-made tuxedos, and that's not what we received. Ultimately, we made it work. The tailor we used did an ok job with what he had, and my wife said I looked great. But if you're considering using this shop, I'd strongly recommend double-checking exactly what you're getting--especially if you're being promised something "custom" or "Italian."

Thinking and wondering if my friend still has all of those free bird shoes. She really did look…read morenice in them. Thanks for the service and for allowing me to make my friend k happy. She loved shoes.

I've been drooling over these leather beauties for several years now on social media and when I saw…read morea store on Newbury I had to come in and browse. They have SO many shoes and boots inside. Freebird has a distinctive style and their shoes and boots are like leather works of art... it was fun to browse and see what was available in store and have the chance to see and try on some items in person. It's not cheap - but most quality leather goods aren't.... so as long as you are realistic on price, you'll be fine. Def. worth a browse and you might find a new beauty to add to the collection.