Fjällräven Boston

I do love this REI! It's in the heart of Fenway and is a great place to find any of the outdoor…read moregear, gifts, and fun finds! I love getting to explore the store and always find something new. Although it's on the smaller side for an REI, it is bigger than it seems. They have decent selection of gear and brands - definitely all the essentials. You can order online as well to pick up at or ship to the store if a specific item is not available. I tend to utilize this if there is something specific (brand/color, etc) that I know I want and then it's super efficient to pick up. The staff is super nice and always happy to guide to the section you are looking for. They are also helpful if you are returning an item or exchanging and I love their commitment to sustainability in the community as well. I always see people down in the bike/repair area so that seems to be a super convenient option to have for a the cyclists in Boston. If you have an active lifestyle, this is the place for you to come on this side of the Charles River.

" Huge selection and store in general " They have a huge…read moreselection and the store in itself is big . Especially compared to other stores of this brand ; around Boston ma . REÍ is known and represents value , love it. The vibe is welcoming and service is helpful. I had a great time shopping in this store today .

The landmark tower, you can see it

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Hilton's Tent City

3.6(92 reviews)

1.4 mi•Central Square

Well, you can't call them on the phone to ask questions…read more They have nice pictures on their website. That's about it.

Remarkably unhelpful and clueless staff. Unfriendly. Just the opposite of my experience at REI…read morethe day before. Also, maybe they would do more business if they made it more obvious with big signs at the entrance that they have more inventory than what customers see on the ground floor (if that's the case?). Like a store directory of where to find what items in the store, like Sports Basement or even Target. Good luck to them.

1.6 mi•Financial District

3rd floor

Benchmade

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True definition of 'bagging 'em'

The Ski Monster

4.5(161 reviews)

Definitely not the cheapest place around but so far I've had a great experience with them. The…read morestaff are super knowledgable about ski equipment and are willing to talk to you in details about how gear before you buy it. They aren't pushy and won't try to talk you into buying gear you don't need, but they aren't the cheapest. You pay a bit extra here for service and expertise, but it can be with it unless you know exactly what you want. One thing that I found was nice was when I finally decided on the skis I wanted, they helped me get them set up with bindings and got me out the door in 15 minutes. I had called a few other shops out in the suburbs that said their turnaround time was a week to install bindings on new skis and they were farther away too. You can't beat these guys for convenience, expertise, and speed and a generally great shopping experience. On the downside, you need to book an appointment in advance. You can't just walk in. Somebody told me they plan to stay appointment only, even after COVID.

Excellent service. Only to of the line equipment, so prices match. I was looking for a ski bag…read morebackpack for a last minute Christmas present. Wanted to buy local. I called ahead and made an appointment, which keeps the number of people manageable, and they had what I wanted in stock. I had three choices of styles and prices, some in different colors. Success!

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5.11 Tactical

4.6(9 reviews)

10.0 mi

Store itself is expensive but they do sell good products. I typically buy online but have…read morepurchased from the Saugus store when I needed something quickly. Website has great sales!

So I am in love with the shorts and pants sold by 5.11. Functional, crafted well with long lasting…read morematerials t a relatively decent price is always a win for me., I'm one of those guys that carries all my stuff with me so having extra pockets is always a bonus. So normally, I shop online, but 5.11 has opened retail locations antionwide. On this recent trip I needed a light jacket since I did not realize the weather was going to be a bit too cool for my Florida blood. I happened to run across this location on my travels and decided to make a quick stop. Store layout is like most with everything sorted by type of product and gender so it made it easy for me to find what I was looking for. Since it isn't fall or winter yet the selection was a little lighter, but that was to be expected. Found what I wanted within 10 minutes, was able to test fit the jacket and was happy with it. The only thing I have to ding the retail store for is that they do not accept or honor online coupons or deals, which is not consumer friendly. If I wasn't prepped for time I would have purchased this online. Either way, I was happy with the experience. As a side note, if you need a potty break, no public restrooms here! But if you are in need of some tactical style gear or just something comfrotable that will last, this is a great place to shop.

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DICK'S House of Sport

3.0(25 reviews)

0.3 mi•Back Bay

This is a unique concept store in the arcade adjacent to the Prudential Center…read more They have a lock on the branded sports gear for Red Sox, Celtics, Bruins & Patriots. A little pricey but a great selection. Two levels of sports gear & clothing. Great staff & very helpful.

Very nice, HUGE store! Lots of Boston men's sports merch, only one teeny tiny rack for Boston Fleet…read morePWHL merch. The kid at the register was more interested in the socks his co worker was wearing than his actual customers.

Mall entrance

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Eastern Mountain Sports

3.3(3 reviews)

11.2 mi

Poor experience with staff here. No care given. I was embarrassed when it was insinuated that I…read moremay be a theif. I asked to exchange smartwool socks in original packaging with original store sku label on there. I wanted a mid height not low ankle but had no receipt. No help there just insulted when it was explained as it may be stolen. Im sorry....no receipt no exchange. For the record to staff there Sku's are an inventory control system and point of sale pricing tool and its insulting to be told otherwise. They know if it sold from that store. Inventory is what I do as part of my business.

Samantha the manager was AWESOME! My kids hate trying things on and my 9yr old needs new snow…read moreboots. I bet him $5 they could find his size within a specific amount of time. She ran around the store with us and joined in on it running to the back getting sizes and laughing at our silliness. Now he ONLY wants clothes & footwear from EMS!!! Ty for making it fun!

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Patagonia Boston

3.9(75 reviews)

0.0 mi•Back Bay

Good selection, kind staff. Nice space. Very easy to find the men's section and browse around…read more Staff was not too forceful, attentive and helpful. Got a good tip on where to go climbing. Enjoy the Patagonia brand and what it represents.

It's nice and spacious and in a historic building, so I have to give 5-star credit. I had the…read moreunrealistic expectation of browsing clearance items -- but there were just a handful of items in this flagship store. Great for a browse of new seasonal styles, maybe less-so for discounts/deals.

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Arc'teryx

4.3(22 reviews)

0.0 mi•Back Bay

•$$$$

Bought my Alpha SV Jacket here from the used section, and it looks brand new! Thankful for the…read morehelpful staff and clean environment this store provided

Staff were welcoming and knowledgeable of the products. They ran back a couple times to get us…read moredifferent sizes/styles so that we could pick the right winter coat. I feel like I'm ready for the Boston cold with my new jacket!

2.0 mi•Waterfront, South Boston

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L.L.Bean

5.0(6 reviews)

A very good brand of quality outdoor wear, I always try to come here when I am traveling NorthEast…read more(Maine or Boston). An understanding and generous return policy means that they stand by their product and I am generally satisfied with every service I've received. Luck would have it, they had a Dunkin Donut collab today and boy were there fans! Looking forward to wearing my gear.

Always love to stop at LL Bean wherever I am at. They have great quality clothing and you never…read moreknow when you are going to find something you just need to get.

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Get outside with pride

Boston All Stars

4.0(3 reviews)

1.9 mi

I was looking for a Boston Celtics hat for someone, which is not easy to find in downtown Boston…read more The store was clean, uncluttered, and I was greeted when entering the store. I saw New England Patriots gear, the Celtics, Red Sox, and Bruins gear to name a few. The store has hats, jerseys, and other items for purchase related to the teams. Pay them a visit, you may just find what you are looking for.

We were on a quest for a new Boston Red Sox visor for my husband. It makes no sense we couldn' t…read morefind one even in this store. The one he currently has is 5 years old and we purchased it in the Spring Training location for the Boston Red Sox in Ft. Myers, Florida. Without even looking for it while going through the Patriots gear my husband spotted a great ladies tank for me. This had been a constant online search for years and we gave up. It is hard going to a Pats game in Miami and enjoy watching them beat the Dolphins in a long sleeve shirt. The tank was $28.00 but the good news no tax on clothing in Massachusetts according to the guy that rang me up at the register. I look forward to wearing it while watching the games. Great store but you lose a star no Red Sox visor for hubby.

Needed new shirt and cooler for the heat.

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2 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Telli D.

9 years ago

I went to the store this morning to exchange a bag my boyfriend had gotten for me yesterday. I had carried the bag over the store to get a different color and that was the extent to which I had "used" the bag (for a 15 min. walk I was carrying the bag in my hand). I got to the store and a young lady who claimed she is the store manager looked at the bag, asked when I had gotten the bag, and after I told her I got it as a gift the night before, she blatantly went ahead and said, "no, this bag has marks on it and looks like it's been used", implying that I was lying to her and interestingly, also implying that the store sells bags that to the store manager look used (since I had not used the bag). I explained to her a few times that I had gotten it the night before and she kept refusing to accept my word. I had all the tags, but not the receipt and she even went as far as saying to me, "you haven't paid for this bag"! just because I didn't have the receipt on me and was just asking to get a different color. I think when you are paying $150 for a bag, you should at least be allowed to just exchange it for a different color the next day and not being accused of not having paid for the bag if you don't have a receipt. She refused to look it up in the system with the credit card which was used to purchased the bag and when I went over to take a look at the other colors, she went ahead and simply assumed that I will take a bag and leave the store. She came up to me aggressively and said, "I swear if you take a bag and leave the store, I'll call the cops on you". I said I won't leave the store until she addresses the problem and she said she will call the cops and pretended to have done so (although I don't think she did since I called 911 myself and filed a complaint against her accusations). She was also very inconsistent in her explanations about why she wouldn't let me have a different color. First, she said the bag has marks, then she said it's store policy that won't take returns without a receipt (although I had asked for an exchange and not a return). She then stopped talking to me and wouldn't answer any of my questions about the product, its price, or whether or not she had actually called the cops. I am very sorry that both I and she had to go through all of this just because I was taking a bag that I had gotten the night before and asking for a different color! I would not recommend this specific store to anyone, given the horrible service. Update: After a few calls and emails to their customer service department, the corporate office (the sales and retail manager for the U.S.) as well as the store manager (note that the lady I described in my previous review was the assistant manager, and not the manager, although she had identified as the manager) contacted me and tried to resolve the issue. They have offered to issue a full refund and address the problem with the assistant manager directly. The sales and retail manager was a very understanding and nice lady and listened to everything I had to say about what happened. She was very understanding and sympathetic. read more

David T.

9 years ago

I first drove two hours from Norwich, Ct. to come to the store and actually touch and feel the products. Yes.., some of the pricing is in the range where I would feel better to see it in person and not just purchase online. Acquiring top of the line hiking / outdoor equipment and clothing is an investment and the money spent there will be justified once you realize the product is designed to last close to a lifetime. All employees were very kind and there was no pressure in the sales aspect. One hour later I walked away with the Stubben Backpack. This pack will outlast me and will also take a beating due to its heavy duty G-1000 material. After waxing the product my hike in the rain proved how water just beads up and rolls off the product!!! My next visit.., yes.., another two hour drive, was just as pleasant. The store manager on that day ( 02/19/2018) knows and understand exceptional customer service. Left with a wool shirt with G-1000 elbow and shoulder re-enforcements as well as a pair of the Keb Pants. OOOOH.., CRAVIN THE FJALLRAVEN!!!! My Australian Cattle dog was graciously invited into the store and received love from all!!! Happy Trails to the crew at Fjall Raven, Boston. Thanks for helping me in my foreover quest to "Think Outside" Dave Choctaw Tatro.., also known as "Canterbury Dave" read more

Fjällräven Boston - sportswear - Updated October 2026

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I think this is a great location. Right in the heart of Harvard Square and a pretty spacious layout…read morethat is easy to navigate and see what they have in stock. Employees were super nice from giving recommendations for items based on what you're looking for to checking stock for other sizes or colors options. They do have a pretty solid variety here across their inventory for men, women, and children. If they don't have a particular item that you're looking for, size, or color, they can help you order it to have it be delivered to the store for pick-up. With the Patagonia brand, returns and exchanges are also easy. They want you to be satisfied with what you are getting, which I love about the brand. Good quality and especially during seasonal sales, would recommend exploring!

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South End Athletic Company

4.3

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Great staff and extremely well run. Not my local store but I treat them like they are, shipping is…read moreexcellent and when I get the chance to visit it's a pleasure.

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Sneaker Junkies

3.7

(19 reviews)

Great selection of sneakers! A ton of variety here you would see at a typical department store or…read moreshoe store. I myself am a newbie shoe collector and have been searching around for a pair of NMDs. And wow, Sneaker Junkies had more varieties than I ever could have imagined. Don't let the small storefront fool you- they're stocked!

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Crown Legends

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(3 reviews)

Had a great experience picking up some Boston Red Sox hats. Marquis helped us and gave us great…read moreservice and attention. They do fitted hats, too! Look for the CL logo on the outside of the shop next to the insurance agency.

Great hats but customer service is trash. It dont exist. Placed order online last week and it still…read morehasn't left the establishment. Emailed them a couple of times and haven't got a reply back. I have UPS telling me hat is out for delivery one day. Then the next day the delivery is being rescheduled. The day after that it says. Seller created label. I have no idea whats going on and the business won't give me any answers. Always pay with PayPal to protect yourself as well as file a claim when things like this happen. If I dont hear anything from crown legends tomorrow I will be contacting PayPal to file a claim. As a first time purchaser customer service means everything and with there being no customer service unfortunately this will be my first and last purchase.

Fjällräven Cambridge

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First time in a Kanken store, although my daughters have been living their backpacks and products…read morefor years. Large assortment of styles, colors and products. The staff was incredibly helpful and friendly. Ended up getting my daughter a clip on water bottle holder and pencil case. They also reminded me of their guarantee if my daughter has any issues with her current backpack or accessories. Love this place!

incred rude staff, seemed anno that I entered (empty of customers) store. the young woman…read morebegrudgingly ahowed me the gear I asked about, while the man stared at me in the most unnerving manner. was too creeped out to try anything on.

Centre Fashion

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I have to give appreciation to the service I received today. I should have asked the name of the…read moreolder associate who helped me w a helmet for my son. Unfortunately the shop didn't have the size we needed but he gave me very helpful knowledge on brands, safety and other places I could buy one. He didn't have to that. I would have preferred to give him my business but I was able to buy a helmet he recommended at a local bike shop. I am not skater but my observation of the clothing and shoe selection is that it's stylish and well curated. We will be back to buy some clothing another time. Thank you again!

Love this place such a vibe good prices but sad they moved locations :( the workers were super…read morehelpful so service was great and they had an amazing selection def recommend going !

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