We were interested in buying an exercise bike. We had been to the Dick's in Medford, but they…read morecouldn't be bothered to help us. We called this one and they said that they had the model we were interested in on the floor. When we walked in, someone asked if they could help us and directed us to the right area. In the area, someone came and helped us. They let us try the bike that they had. We bought one and they loaded it in the car. We were very happy with the experience.

If you're ever in the market for new sporting gear, make sure to check out Dick's Sporting Goods…read more The gentleman in the shoe section was incredibly helpful in finding a foot-shaped and natural shoe that was both really comfortable and stylish. I was in the market for a new pair of shoes and I found the perfect pair in a very short time. The staff was very helpful and made the transaction very easy. The employee quickly found the perfect shoes for me. He was very informative and helpful. I highly recommend this store to anyone in need of some sporting goods!

I have a hard to fit foot and I needed waterproof hiking boots. One foot is a 10 1/2 and the other…read moreis an 11... Darleen found me exactly what I was looking for and took the time to teach me how to make sure I had the right size and fit! She was awesome! Yes, REI isn't cheap but with service like I received and the selections available, it's worth it!

This place is a shopping mecca for the best of sporty clothes. The prices are good and they have a…read morevast assortment of all the brands you want. I got a pair of flashy Nikes & some great hiking boots today. My daughter bought a lot more including some Patagonia. If you're sick of shopping online & want to buy things in person this is a great place to go!

This is not your typical review. I have about 6 North Face coats at home and was totally crushed…read moreto see one of my favorite coats has a seam that came apart in the shoulder area. I called North Face corporate to see what hoops I have to jump through for the so called life time warranty. They told me just bring it to the North Face Store and they will ship it back to get repaired free if it's a defect from normal wear and tear. I go the store I was warmly and sympathetically greeted. They helped me fill out the return sheet and I was done. They will have it shipped to my home in 6-8 weeks just in time . Just before the harsh New England winter. It's refreshing to see a company stand behind their products. No they are not the cheapest and I don't want a cheap product. I want a great product that the company has that much faith in that they stand behind it.

While shopping at Northshore Mall we stopped at this North Face store to buy some clothing for a…read morefamily member. When we entered the store we were warmly greeted by the employees who told us about the current sales as well as their new merchandise. The store was well stocked with items, and we appreciate the fact that their children's section was filled with clearance items. In the end we bought a sweater and the price was reasonable. Usually North Face items are expensive because of their durability, but the sales here made our purchase possible.

The only thing better than the quality of LL Bean products, is the quality of staff at this…read moreparticular location. I was in today, with a unique issue on a recently purchased jacket. Robin, and especially Tara, went well above and beyond the call of duty to help resolve my issue. Which, in fact, she did. A truly wonderful experience that is rarely found in the world of retail these days. I highly recommend this brand and location!

Everyone at this location is fantastic except KIM. Kim just pushed a credit card on someone that…read moredidn't speak English and filled the form out FOR HER. There was clearly a language barrier and when I reluctantly butted in, Kim snapped at me that she "explained it to her". Considering she never said "credit card" and the woman had to turn to her teenage daughters for everything Kim was asking for (license, income, etc), this was extremely predatory and shameful. Hire less people like KIM. Goodbye Kim.

This place is wonderful. The staff are attentive and knowledgeable. And great prices! We stumbled…read moreon it and are so glad we did.

Great experience visiting for the first time a few weeks ago. Konrad (might be the owner?) was kind…read moreenough to let me into the store an hour early, as there was a discrepancy between the opening time on the website and the store. I got a fantastic price on a year old model of ski boots which included a half off servicing of my skis. He was also very helpful in putting my ski bag and poles, which I had accidentally left behind, aside for safekeeping. Clearly a thoughtful business with great consideration for the customer. Plan your trip accordingly as the store can get very busy! Well worth the stop.

Wonderful service! Very helpful. They go the extra mile to help you find the bike for you. I…read moretraveled all the way from Western Mass to go to their store.

I'd caution anyone against buying a bike here…read more I went in fully intending to leave with a mountain bike. I had narrowed it down to two models, and the sales associate (Eric) was great. He helped me find the exact bikes for my needs and offered to build my top choice so I could test it out (it was a difference size than what they had on the floor). Everything was great until the owner, Charles, came over. He totally tanked the sale. He forbid his employee from taking the bike out of the box and told me I had to drop $1,000 to buy it before I could even sit on it. Unbelievable way to do business. Charles didn't just lose a sale, he lost a local customer who was planning to bring three bikes (including an e-bike) there for service. After meeting the owner I wouldn't trust them not to rip me off. We went to Landry's instead and had a much better experience. Avoid Casa/Amped.

This is a great shop, very impressive. With EMS gone now we have fewer choices when looking for…read moreoutdoor wear. I really liked what they had for men's and women's outdoor clothing. Interestingly enough, they also carry a decent selection of used gear: backpacks/sleeping bags, etc.. Great experience in this wonderful shop.

Some friends and I went tubing down the river and it was incredible! Our transporter, Lucas, was…read moresuper helpful!