Well, you can't call them on the phone to ask questions…read more They have nice pictures on their website. That's about it.

Remarkably unhelpful and clueless staff. Unfriendly. Just the opposite of my experience at REI…read morethe day before. Also, maybe they would do more business if they made it more obvious with big signs at the entrance that they have more inventory than what customers see on the ground floor (if that's the case?). Like a store directory of where to find what items in the store, like Sports Basement or even Target. Good luck to them.

I think this is a great location. Right in the heart of Harvard Square and a pretty spacious layout…read morethat is easy to navigate and see what they have in stock. Employees were super nice from giving recommendations for items based on what you're looking for to checking stock for other sizes or colors options. They do have a pretty solid variety here across their inventory for men, women, and children. If they don't have a particular item that you're looking for, size, or color, they can help you order it to have it be delivered to the store for pick-up. With the Patagonia brand, returns and exchanges are also easy. They want you to be satisfied with what you are getting, which I love about the brand. Good quality and especially during seasonal sales, would recommend exploring!

This place is awesome. Quick service, good value. Patagonia is the best brand out there. It's…read moresustainable. And this store has great selection and is uniquely located.

I walked in because I needed a pair of swim goggles. They are probably cheaper on Amazon, but I…read moredon't like supporting Bezos & Trump. There were no greeters and no directory at the front door of the enormous store. I asked a young woman at the cashiers' desk. She said floor 2 on the left. I went up there. No goggles on the entire floor and no one else to ask. I left disgusted.

We went in to buy an exercise bike because they were supposed to have the one we were interested in…read moreon display. But they only had an old model on display and it was broken and unusable. We waited for almost 15 minutes in that section of the store, but there was no one to help us. But there were more staff than customers in the store; they were just standing around. We gave up. We went to the Dicks in Saugus the next weekend where people were very helpful and we bought just what we wanted.

This is a great shop, very impressive. With EMS gone now we have fewer choices when looking for…read moreoutdoor wear. I really liked what they had for men's and women's outdoor clothing. Interestingly enough, they also carry a decent selection of used gear: backpacks/sleeping bags, etc.. Great experience in this wonderful shop.

Some friends and I went tubing down the river and it was incredible! Our transporter, Lucas, was…read moresuper helpful!

Tai was very helpful with helping me find the right shoe! Highly recommend for anyone looking for…read moregreat guidance.

Excellent consultative sale to help me find my first pair of running shoes! Also quick to help me…read moreout when my first pair had a cosmetic defect.

Friendly and helpful to young fosherman. Products run a full range of prices…read more Don't hesitate to shop at this local haunt.

Hello there. Arlington bait and tackle has been there for as long as I can remember. Chet, Dick and…read morenow Rodney. Rodney is a great guy. Quiet , kind , with a wealth of knowledge! Don't be afraid to pick his brain. I hope Rodney stays there forever! I really do! GO FISH !

WHAT AN ADVENTURE!!! Booked this tour the night prior thinking it sounded fun. Once there I…read morerealized I had NOT rode a bicycle in YEARS (like a lot of years!)!! Lucky for me, Bob and Michelle were the best tour guides and assisted me with my tantrum. 2 bikes and about 10 "I give ups" later... we were onto one of the best experiences (on a bike) I've ever had. We enjoyed the city, it's beautiful architecture, along with detailed historical facts! Ken was our third guide who recommended we take the harbor tours to have a different experience. All 3 guides were fun, helpful, and accommodating! Highly recommend this tour when in Boston. From here on no more bus tours for us! ***I also got the most improved rider sticker. Yes everyone knew I was going to potentially crash, fall off my bike, or run over someone. Glad to say none of that happened, whoever I did almost run over two geese and an elderly lady. They thought we were an experienced group of riders... but they didn't count on me peddling away lol! Don't worry, by that time I had learned to use my breaks and WE all SURVIVED! Haha

The owners of this place is extremely rude and has an attitude with everyone I've seen it with my…read moreown eyes I couldn't believe it and I had a big rental booked for 25 people and he wouldn't even give me a deal then come to find out the day I was supposed to pick up the bikes with everyone it was torrential Rain storm and it was going to be all day long so I spoke with them and they said that there is nothin that they could do to reimburse a rain check for another day he said nope all rentals and sales are final no matter what the weather is and I did not know that so we lost out on several thousands of dollars and they're not care to even show any kind of remorse that was my experience so if you're considering booking a trip with a bunch of people and renting bikes from his store please think twice overpriced and the very rude.

Great assortment of equipment and friendly staff! Kayak, Paddle-board, Canoe or Paddle…read moreBoats....prices are reasonable as well!

I recently went to Charles River to look at their kayaks. I told Marc, the salesperson, what I was…read morelooking for, type of kayaking I do and my budget. Marc was very helpful, knowledgeable and took his time showing me different kayaks and explaining their features. He was outstanding. I purchased a kayak, car carrier and PFD and Marc made the buying experience very enjoyable. If you looking to buy kayak or accessories I would highly recommend visiting their store. Their staff is professional and their prices are competitive to any other retailers.

Great spot and good dude who runs the place . Would recommend checking them out if you're around.read more

wonderful local owned firearm store. HIGHLY recommended…read more Purchased Ammo, and a nice semi auto. Go see them!

Most baseball shirts- blah! The Red Seat to the rescue…read moreStylishly Sox Fan http://www.theredseat.com/index.php Be part of the Nation in style! Honestly the coolest t-shirts for any team around (ha! read it and weep Yankees fans!) I especially love the new Big in Japan shirt- I am buying them to give as omiyage when I visit Japan in the fall.

Ahhhh...it's so refreshing to find a site that sells quality Red Sox -related merchandise!…read more I'll admit, when I first saw those "Yankees youknowwhat" Tshirts I laughed, and bought one....and never wear it in public. And yeah, I have a few jerseys and official MLB shirts/sweatshirts that cost an arm and a leg. Then I was introduced to the Red Seat. They have creative merchandise at an affordable price! Check them out at www.theredeat.com or on myspace at www.myspace.com/theredseat