Went to get my jacket waxed! They did a great job, called me as soon as the jacket was ready the…read morenext morning (about 1 or 2 business hours) and gave me back my jacket in the same condition but much better waxed. Staff was kind and attentive, service was fast.

Walked into this store August 20, 2024 in the early afternoon. Walked around the store three times…read more During this time, the two young female dingbats behind the counter were more interested in talking than helping anyone. A few more people came in and they just stood there taking. Never again will I shop here. I went nextdoor to Patagonia and gave them $600 for the items I needed. Get a clue Fjällräven. In order to sell your overpriced garbage, it might help if you hired people who can interact with potential customers. These two were flat out pathetic.

Great staff and extremely well run. Not my local store but I treat them like they are, shipping is…read moreexcellent and when I get the chance to visit it's a pleasure.

I am a huge supporter of any business in my hood, but they really need to work more on…read moresales/service. I have had two experiences with them...this is how they rolled. Neill: Hi, I have always owned and ran in (insert shoe) but have heard that the new (insert shoe) is out and is getting great reviews. SEAC: We don't carry that shoe Neill: Oh, well...I'm past my due on new shoes and was looking for a change. SEAC: We won't get that shoe for months. *end of conversation* (this would have been a great time to talk with me about what I like in a running shoe and help me understand that one of your models would be a great change!) Neill: Hi, what do you guys have for running hats/sweatbands? SEAC: We don't carry any. Neill: Nothing? SEAC: What do you need one for...? Neill: To keep the sweat from running down my forehead and burning my eyesight out that would send me running into traffic. SEAC: Yea, we don't carry anything. (Really...maybe I could wrap one of your numerous 'SEAC' T-shirts around my head, there were plenty of them) This would have been a great time to explore options such as; taking down my email and putting me on an update list when new products arrive or even going so far as to order a couple items in for me? I'm not sure what your business model is...but without more focus on service you are not going to win my loyalty. You can have pretty windows and a nice logo, but I can't imagine that pushing me over to city sports can be very good for your bottom line. I like to run and I like to do business in my neighborhood. Even though I love the idea of this business I can not give over two stars until they mature a little in their 'retail senses'.

If I could leave zero stars I would. I've never left a store quicker in my life. Vintage Taste…read moremakes you ring a bell to get in and allows only five people in the store at a time. Apparently that still isn't enough for the owner to let three customers browse without hovering over them. She looked us up and down, seemed to judge the consignment-store bags we were carrying, and kept insisting on taking them even after I said I was fine. When I declined again, she laughed and said she was "trying to be nice." It felt like we were being watched because she thought we might steal something, while also being pressured to buy something to prove we belonged there. Then she asked where we were from. When we said California, she replied, "Oh, that explains it." The contempt was hard to miss. If you're going to judge people for where they're from and what bags they walk in with, at least spare them the fake friendliness. The attitude in this store was uglier than anything on the racks. I wouldn't spend a dollar here.

I went into this shop last year and felt super lucky to have found it. I bought a couple of really…read morewonderful pieces and started following on Instagram keeping an eye out for other great things. The girls in the store were super friendly and helpful. The owner is clearly picky about what she accepts into her well curated shop. I'll be in the Boston are next week and will make sure to visit the store. Super cute area and street that it is located.

This is a unique concept store in the arcade adjacent to the Prudential Center…read more They have a lock on the branded sports gear for Red Sox, Celtics, Bruins & Patriots. A little pricey but a great selection. Two levels of sports gear & clothing. Great staff & very helpful.

Very nice, HUGE store! Lots of Boston men's sports merch, only one teeny tiny rack for Boston Fleet…read morePWHL merch. The kid at the register was more interested in the socks his co worker was wearing than his actual customers.

Great selection of sneakers! A ton of variety here you would see at a typical department store or…read moreshoe store. I myself am a newbie shoe collector and have been searching around for a pair of NMDs. And wow, Sneaker Junkies had more varieties than I ever could have imagined. Don't let the small storefront fool you- they're stocked!

I tried a pair and it fit. They could not find the other pair. They have a nice selection thoughread more

Typical Army & Navy Surplus Store. If you have been to an Army & Navy Surplus Store before you…read morewill know what to expect. There are no surprises here. Wide selection of items that fit this genre. Store is packed with merchandise. Prices seem to be in line with the industry. Employees were responsive if you needed help otherwise, they let you shop without constantly bothering you.

Tightly packed with the sort of clothes you want for winter and outdoors if you're not planning on…read morebeing fashionable but you want to be warm. Prices were reasonable and you could find a bargain if you looked. Military style, law enforcement duty, camping and outdoors.

April2023: 5: I would recommend this store location and these workers. I was visiting my parents in…read morethis area at the hospital. I decided to walk around the immediate area but came upon this location. Each of the individuals I encountered on this visit were friendly and capable. I decided to check out the new arrivals and the clearance area since they had a sign posted online about the deals. I also need two or three new shirts since my old ones were pretty stinky and old. I selected a pair of shoes and four shirts while I was in the store.

I hate going to athletic stores. While I love athletic gear, going to a retail store is about as…read moremuch fun as exfoliating with cactus needles. I swear, every store in Boston feels like the staff are doing you a favor, and walk around like lethargic former crack addicts on the last leg of withdrawal. You do get the occasional happy girl behind the counter at Nike on Newbury, but everyone else is pure molasses. Then I walked into Under Armour at the Pru, and everything changed. First, that ginormous torso with the Patriots t-shirt is just plain cool, but it gets better. I honestly felt like I was in Lululemon or Kit & Ace, where staff really engage you. I walked in there originally looking for sweatpants, but staff were so engaging that I walked out with 4 different types, and to this day, love every one of them. I'm hoping this isn't just new store enthusiasm, and really want to enjoy coming back in the future. For now though, this is the only sports retail store I look forward to on future shopping trips, and as always, their products are top notch. Keep it up!

I do not live here, but was traveling for a wedding and in need of clogs for my surgery rotations…read more The owner was so kind and patient! She brought tons of shoes for me to try on and ultimately I ended up with a lovely pair of maroon Sanita clogs. I have worn these clogs every day for the semester and I was able to stand long hours even while pregnant. They are truly water proof, very comfortable and anti-slip. I highly recommend shopping here to support a local business and to ensure you are purchasing a high quality shoe.

I regret to say I share in some of the past visitors' terrible experiences. I used to shop here…read moreregularly (for the last decade), and it was a seasonal treat to go there. This year, after orchestrating a rare visit to town from my mother (who has dementia): I thought I would take her there and get her stocked up on Fall socks. Because she has memory issues, she can get a bit confused, so I had to model a pair of socks for her, and had gathered the ones we'd chosen to buy in a pile near the cash register, when suddenly I heard the owner (who I thought knew me as a valued customer) start shouting at us. She called my startled (elegant, fragile) mother "Gross!" and said "Get out of here! You disgust me!" (this was in front of 5 customers, who were also trying on socks and shoes). I informed her that I had intended to buy the socks and that my mother was ill, but she continued shouting and humiliating her and insisting we leave. I told her her behavior was unethical and shocking, and that I would never shop there again. And I would urge any future customers to do the same.