Quality of Tumi products is obvious, but have to give major props to this store for their amazing…read morecustomer service. Matt and Ed both helped me with a couple of repairs and they could not have been more helpful, courteous, and diligent in terms of following up, setting and beating my expectations. Highly recommend this location, their products, and incredible staff.

Grace leathers no longer exists. Grace died in 2022. But her leather handbags can still be bought…read moreonline and are beautiful; a testament to her craftmanship and design. Beware of any company who claims to be her.

Beware !! There is no Grace…read more(so she's not going out of business) Not made on Vancouver Island Not Leather Made in China There is Zero Value, as the product is not as advertised. Don't know about the Service yet - although it is reported to be non-existent. May come back and update after I try to return or dispute charges.

Who knew that furniture disassembly and reassembly was a thing? I certainly didn't until I treated…read moremyself to an extra cozy Boston Interiors sectional and the sofa portion wouldn't fit up my front or back staircase. Whoops! I had already been waiting two months for delivery, so to say I was disappointed is an understatement. Then the panic kicked in. Since it was a custom sectional, I would get majorly dinged if I returned it. But what other options were there? That's where Melo and Sons came in. The delivery guy put me on the phone with his manager to talk it over. Yes, returning the sectional was an option, as was taking out my dining room window to bring the sofa portion in that way (hell no!) Or... I could have some pros disassemble it at their warehouse then reassemble it in my living room. Of my three options, the third was the winner by a longshot. As I was the first delivery of the day, I patiently waited until Melo and Sons opened then gave them a ring. Joanne immediately answered and put my nerves at ease. It was obvious I wasn't the first numpty to purchase a too big piece of furniture that needed saving by them. After providing her all the requested information, I had a delivery date for about three weeks out. By the time my Boston Interiors salesperson called to discuss the failed delivery, everything was already tucked and tied with Melo and Sons. When the big day finally arrived, Mike and George showed up right on time and quickly got to work. They laid down moving blankets to protect the floor then brought up the disassembled sofa in several carefully wrapped pieces. Aside from being the consummate professionals, they were funny to boot. It took them less than two hours to reassemble the sofa and at long last reunite it with its other half. That evening, after three long months, I finally got to relax on and enjoy my sectional in its full glory. All thanks to Melo and Sons and their niche specialty.

This review is long over due! Melo & Sons saved the day by helping us move a large couch into our…read moresmall third floor apartment in October 2024. The team was able to take it apart in Ipswich, bring the pieces to my new apartment in Beverly, and rebuild it in my living room. The two gentlemen who helped us were kind, professional, and a blast to hang out with while they worked. They saved me from spending thousands on a new couch. HIGHLY recommend Melo & Sons.

Went in there asked a couple of questions - rude rude rude. Customer service sucks…read more They have a good selection of stuff but RUDE as can be.

Well, I can say I have been in a couple of times to try and sell some clothes. Clothes thrown on…read morethe floor and then said sorry. I know I'll never try that again. Seems they only want the high end stuff. I know I will not be gong back and do not recommend going here. Well I guess leather and suede pants do go out of style. Glad to see I'm not he only one that has had such experiences here.

I have been bringing my footwear here for over 30 years. He does an excellent job and makes…read moreeverything look brand new! I would never go anywhere else. I wish I had taken before and after photos of my beat up Frye boots. The soles and heels needed replacing and the toes had holes. Voila! They look brand new.

I've been taking my shoes and bags here for over 30 years. He's wonderful and does amazing work. I…read moremoved away from Wakefield but I still come back to the Town Cobbler.

Last week I dropped off a pair of motorcycle boots that desperately needed new heels. Because of…read morethe rave reviews (and a location of which I was familiar), I went to Completely Heeled. Today I picked up my boots. WOW! They are BEAUTIFUL! The work is exceptional. They look new! I am really, really pleased. I will bring all my shoe repair to Sam now. What marvelous work! The location is easy to get to -- just off Rte 97 in Salem (maybe 100 yards from it) on Lawrence Road, across from Suppa's Pizza. Big parking lot along side. I'm SO impressed!

He does good work but you must be patient long wait time for finished work. I had a Kate spade…read morepurse repaired very professionally done. Like I said be patient