Gentleman was extremely nice and helpful. Left within 20 minutes with shoe totally repairedread more

My favorite Ugg boots tore along the back, took them to a cobbler in Salem, he used a suede strip…read moreof the same color, which blended in great and looked almost factory perfect. The price was a bit high but it was worth it, the turn around was a bit over a week which I thought was not bad since I won't be wearing them for several more weeks. Plenty of parking. Will be using this Cobbler for a long time to come.

The items are over priced, It's lacking in customer service & selection. It's jammed packed with…read moremissed matched items. I stopped in on a visit to friends in Salem I was disappointed on the selection and came out empty handed. Buyers skip this place choose a smaller shop that is dedicated to specializing on quality not quantity.

A great shop catch what's new and be pleasantly surprised! I found a near new Thomasville custom…read moresofa in caramel colored velvet at bargain price! Amazing quality!

Such an amazing store…read more Parking Off street parking available or if you plan to walk around there's a metered parking lot behind the plaza mall Service All staff were so nice and welcoming even after the holiday month (October) Selection I love the fact that you can find the same fabrics in different patterns/style dresses so you can choose. Plenty of denim selections as well as holiday fits, such as one stop shop Value Worth the price. The styles and fabrics are unique, very difficult to find elsewhere. Such a find!!!

I had forgotten about this cute shop from my last Salem trip in 2018. I'm so glad it's around…read morebecause they have the best clothing in town. Everything is perfectly curated and styled. Pieces that feel unique. I immediately gravitated to a ghost collar top. I was going to just grab my size and pay but an employee suggested I try on because sometimes the sizing is tricky on the brand. I'm glad I did! The prices are high but you really are getting pieces that you won't find in every other store. The window displays are darling. I'd love it if my whole wardrobe could be from here.

Who knew that furniture disassembly and reassembly was a thing? I certainly didn't until I treated…read moremyself to an extra cozy Boston Interiors sectional and the sofa portion wouldn't fit up my front or back staircase. Whoops! I had already been waiting two months for delivery, so to say I was disappointed is an understatement. Then the panic kicked in. Since it was a custom sectional, I would get majorly dinged if I returned it. But what other options were there? That's where Melo and Sons came in. The delivery guy put me on the phone with his manager to talk it over. Yes, returning the sectional was an option, as was taking out my dining room window to bring the sofa portion in that way (hell no!) Or... I could have some pros disassemble it at their warehouse then reassemble it in my living room. Of my three options, the third was the winner by a longshot. As I was the first delivery of the day, I patiently waited until Melo and Sons opened then gave them a ring. Joanne immediately answered and put my nerves at ease. It was obvious I wasn't the first numpty to purchase a too big piece of furniture that needed saving by them. After providing her all the requested information, I had a delivery date for about three weeks out. By the time my Boston Interiors salesperson called to discuss the failed delivery, everything was already tucked and tied with Melo and Sons. When the big day finally arrived, Mike and George showed up right on time and quickly got to work. They laid down moving blankets to protect the floor then brought up the disassembled sofa in several carefully wrapped pieces. Aside from being the consummate professionals, they were funny to boot. It took them less than two hours to reassemble the sofa and at long last reunite it with its other half. That evening, after three long months, I finally got to relax on and enjoy my sectional in its full glory. All thanks to Melo and Sons and their niche specialty.

I recently purchased a leather section couch, that would not fit up the stairs to my 2nd floor…read moreapartment. I emailed Melo & Sons and quickly received a response with a quote from Joanne, who was extremely nice and helpful. An appointment was scheduled on 1/16/26 between 10-12. However, they came early, which was greatly appreciated. The two men that showed up were two for the nicest people. Both men had that leather sectional disassembled, brought up the stairs and reassembled in a few hours. After all their hard work, you can't even tell that the sectional was taken apart and put back together. NO scratches, dents, or rips. There work was impeccable. I sincerely want to Thank them for everything, because my couch would still be sitting in my hallway if it wasn't for their help.

Went in there asked a couple of questions - rude rude rude. Customer service sucks…read more They have a good selection of stuff but RUDE as can be.

Don't know who posted that she was rude. One of the nicest persons on the face of the earth !…read more Shop is impeccable and merchandise the same...