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    Liam Brex

    5.0 (2 reviews)
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    Services - Liam Brex

    Home interior design

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    4 years ago

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    11 years ago

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    Sterling Studio Kitchen & Bath Showroom

    Sterling Studio Kitchen & Bath Showroom

    4.6
    (5 reviews)

    We had a so-so experience working with Sterling on a new solid surface double vanity top for our…read morebathroom. The showroom offered an array of setups and samples to choose from, and we had a shorter turnaround on the completion and delivery of our top than anticipated. Things started heading south once we opened up the top and prepped it for install. Despite allowing the top to lay flat for a week to settle, it showed a significant bow on the underside of the middle of the top, a very noticeable warp that could be seen in the backsplash and along the front edge of the counter. We had it installed to see if allowing it to settle further would help, but nothing changed. We then spent several weeks going back and forth with Sterling (and their parent company Americraft) who insisted that the issue must be with the cabinet (which was level) or the wall (which was square). They agreed to make it right with a new top, but initially refused to help cover the install fee which originally cost us $800. Once we agreed they wouldn't have considered replacement without knowing we tried to install it in the first place, they said they would send someone out to install as well. Sterling outsources the manufacture of their tops to Carstin Kitchen & Bath in Arthur, IL and they clearly have an issue with their molds. Even the Americraft installers were taken aback by the noticeable bow in our original top and noticed a minor bowing in the second replacement top. In the end, we got a top that sits level and looks nice in our bathroom, but it was an unnecessarily exhaustive process to get there. I wouldn't recommend working with Sterling unless they commit to working with a different manufacturer.

    Home Owners & Interior Designers Sterling Studio is Top Notch to bring your clients to and shop for…read moreKitchen, Bath, Basement cabinetry, flooring, countertops & hardware! They also do Excellent Residential Remodeling! The Staff is Friendly, Knowledgeable and Easy to Work with, all the way 5 Stars!!

    Kitchen Bath & Beyond

    Kitchen Bath & Beyond

    4.1
    (12 reviews)

    We have been putting off redoing our bathroom for four years after getting several quotes that were…read moreall over the place ranging from $11,000 to $28,000. A friend heard good things about KB&B so I made an appointment and met with Kim. I cannot say enough positive comments about her. She took the time to listen to what we wanted, looked at pics of our current bathroom, and was very direct with what could and could not be done given our dimensions and budget. She was very professional and we left the store confident we were headed in the right direction. Mario (owner) came out a few days later to measure and take pics. He was professional and also straight to the point. The quote was a bit higher than we had hoped, but we felt good about the design and items we selected. Items were ordered and Kim kept us updated on their status since it was several months before they could even start constructions. Once they started, we realized why they cost a little more than the average Joe contractor. Every contractor (4 different guys) were each phenomenal. They treated our home like it was theirs. They were all very clean, very detailed, and they ended up doing a few extra repairs outside of the contract (with my permission). Kris was the main contractor and was here the most and I would give him more than 5 stars. The painter is expertly skilled and I can't tell where the drywall repairs were done. The crew also was very careful around our dogs and didn't leave any doors open. The final project exceeded our expectations. We noticed a few paint touch ups that were needed and Mario sent someone out - a week after the job was done and the check was cashed. They all take pride in their work and I feel really wanted to do whatever they could to have me as a satisfied customer. Make an appointment, rather than just walking in - Kim is busy. Bring in pics and measurements if you can to help her out. They won't be the cheapest, but you get what you pay for. I would hire KB&B again and encourage everyone reading this to check them out.

    Best crew ever for my new kitchen and bathroom! Kim was extremely helpful when it came to designing…read moremy kitchen and bathroom. They had so many samples and options to choose from, which were also amazingly priced. I had a budget and they were able to keep me under it while I still got everything I wanted! Couldn't have asked for a better company to make my new kitchen and bathroom dreams come true!

    Liam Brex - interiordesign - Updated June 2026

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