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    Level99 Natick

    4.3 (174 reviews)
    Closed 12:00 am - 1:00 AM, 10:00 AM - 10:00 pm
    Updated 2 weeks ago

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    Services - Level99 Natick

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    Recommended Reviews - Level99 Natick

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    Mary R.

    Great place for adults and kids. The games are unique and it's literally a level up from Dave & Buster's something different for the kids to do literally could spend the whole day there.

    Nicole S.

    We are from out of town but this is our second time trying Level 99 and once again it was a hit. We tend to come into town every few years for family events and level 99 has been our go to for the past 2 times to spend with my nieces and in-laws. The first time we came it was during the week so not very busy, this past time it was during a weekend and it was crazy busy. It didn't matter though, it was extremely fun and my nieces and I enjoyed our time. Both times we did the 2hr, honestly I believe on busy days 4hr slots are the best option. You have a longer wait time to get into the rooms so we didn't have enough time to try everything. There were a few rooms that were closed as well for maintenance as well. They offer free water in the center of the building, close to the bar area. Food and drinks are also available but we tend to skip this to keep playing. The service there was top notch though, every employee was super kind and helpful. If we had an issue they fixed it without complaint. They offer military discount but you need to check out at the front desk for this. The facility was clean, clean enough that it was noticeable and I was impressed. Overall a great experience, wish we had one closer to our hometown.

    Lobby entrance
    Landy G.

    Absolutely loved this spot. First time going to one of these game room places and I definitely want to go back. Very reasonably priced and you get to play for a long time. I went during the week so it was empty and we played over 30 rooms in 2 hours. They gave a very convenient water station in the center cause after every room we were exhausted. This was my favorite experience in Boston.

    Fun rooms
    Caity G.

    I cannot stress this enough. Best time I've had in a long time! We flew over from Washington state to spend the whole day here. We were busy from 11am-9pm. We ate lunch and dinner here, both delicious. The variety of food and quality of food has us gushing about it long after we ate. Only bummer was their soda, which wasn't Diet Coke, it was Mexi cola. The rooms were well planned out, and we loved the digital aspect that tracked us along the way. Also the art hunt was pretty fun! Well done level 99. Please come to the west coast!

    Beca B.

    Had such a fun time here! Came here for the first time on Valentine's Day, and although the ticket costs are a little steep (imo), the experience was great! All different, unique themed rooms with different obstacles, objectives, and methods of escape. This place is definitely good for any group type; family, friends, couples, etc.

    Shanghai cold noodles
    Gloria L.

    I think this is a really great place to go with a group of friends or even just on a date. However each game is 2-6 people so you can't go by yourself unless you join other people's games. I've been here a couple of times and I feel like I still haven't gotten to all the rooms, there's just so many. I definitely have my favorites though. As for the food, it's surprisingly good, I honestly wasn't expecting much. The birria french dip was flavorful and they came with fries. The cold Shanghai noodles were okay, not a huge fan because of how much cilantro there was along with random crunchy bits. My favorite thing were the fries, they're the good ones They have a great range of games so everyone can play!

    entrance on the 2nd floor by the food court
    Stephanie T.

    I went to Level99 for the first time on Saturday, May 10, 2025 with my husband and another couple. Level99 located in the Natick Mall and is easily accessible on the 2nd floor by the food court or through a separate outdoor entrance. Our GPS led us to the separate outdoor entrance and we were able to find a parking spot in the small lot right in front. I had made reservations online for 11:00AM, but our friends were running a little late so we waited for them. The game time starts when you activate your ticket. On Friday, weekends, and holidays, the 2-Hour passes are $35.99 so 4 × 2-Hour passes came to a total of $143.96. When our friends arrived, we joined the reservation queue and the staff member asked for my name, gave us each wristbands called "Veloband," and told us to each check in at a self-serve kiosk using the same reservation code. After activating our ticket, we went into the arena and put our personal belongings in a free locker. Then, it was time to play! Level99 consists of 3 different activities: Rooms, Arenas, and Hunts. Each member of our group taps their Veloband at Level99's logo to be added to the queue. The screen tells you how long until you get to play, hints, and very brief instructions. When the room is ready, a play button will light up. After you click it, the door unlocks and you can begin the challenge. Once you enter a room, a timer starts and a screen shows your team's progress. Each room has their own different and unique theme and can take anywhere from 30 seconds to 3 minutes. Physical rooms will test strength, balance, and flexibility. Skill rooms will test accuracy, timing, reflexes. Mental rooms will test memory, problem-solving, spatial thinking. The rooms are cooperative games by teams of 2-6 players. Some of the rooms we played multiple times to try to get more stars. Definitely some rooms were easier/harder compared to others, but all really engaging. On the screen while you wait for the room to be ready, you can see how much your game time is left, change your player name, and change your icon, color, and shape. The veloband wirelessly communicates with Level99's game rooms and keeps track of players' progress as you collect virtual coins and gems along the way. The more coins and gems you collect, you will receive more privileges. Throughout the arena, there were also head-to-head challenges like in Lighting where you and your opponent race to hit the buttons as they light up and first to tap scores the point. Art Hunts are a scavenger hunt involving the playful art found all throughout the space. The 2 hours went by very quickly and we definitely maximized our time playing. What was really cool is you have an option to pause your gameplay to go eat or if you need to just pause. We started to play about 11:20am and were able to get in a few games before it got more crowded. Definitely earlier the better to avoid crowds. Level99 was a really fun place to checkout with our friends. If you are a fan of escape rooms, then I definitely recommend checking Level99 out.

    Albert K.

    Much better not on a holiday break. It was packed but not overly packed. Games were very strenuous on the body but they do warn you. It's a workout and this venue is not designed for people who aren't willing to burn calories.

    Shawnie P.

    What a blast! This was my first time visiting Level 99 and I had an amazing time. They are located in Natick, MA (Boston) inside Natick Mall. Very inviting entrance that makes you want to enter. I was invited to participate in a team event at Level99. This was a great decision by my manager because we all had a great time. I loved the fact that they had so many different rooms each interesting and fun. Each room gives you a two-minute timer to complete your task as a team. Bring your mental and physical skills. There were rooms I thought I couldn't complete...so I felt pretty good about myself when I did. There is free water in the center of the facility, which is nice. There is a bar which includes a pretty nice food menu. I ordered the nachos which were good and everyone at the table made positive comments about their food choices. The entire staff was pretty cool and very helpful. I hope I get the opportunity to come here again.

    Hanna H.

    Love this place!! It's such a unique concept, it's difficult to find anything like it in the area! Great for group events and friend get togethers since you can have up to 6 people in a game room. I love how there is such a great variety in games. At the game pad where you scan your bracelet, it tells you the general skills that the game requires and small hints if needed. The sign up process is also very easy! You select to play for either a 2 hr period, 4 hr period, or all day. Make sure to also log in with an account that you remember your email and password for! Since it follows you during consecutive visits to level 99. Although this is a bit aways from the city, there is plenty of parking at the Natick Mall and it is easy to find once you find the food court at the Natick Mall. Overall, definitely recommend for groups 3+! Can't wait to go back again.

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    9 months ago

    We had the best time here. All of the family thought it was worth the hour drive. Get there early before crowds come

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    2 years ago

    So much fun and the food and beers are great too! Make sure you bring comfortable clothes, athletic shoes, and lots of mental energy!

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    Ask the Community - Level99 Natick

    Is this place suitable for 10-year-olds? Thanks!

    Most of the challenges would be too difficult physically and/or mentally. Also, there's a tap room inside so it's more of a bar-type scene. From the website, it is "more suited for adults" and "not designed for children".

    Would this place suit a 4 and 7 yrs old?

    I think that's a bit too young - their website says: "Level99 is designed for adults. The games… Read more

    How much are tickets?

    Hi Diana, Thank you for the message and thinking of us.… Read more

    View All 5 Questions

    Review Highlights - Level99 Natick

    Wasn't sure what to expect when I heard my office was going to an escape room, but everyone had a blast.

    Mentioned in 18 reviews

    Read more highlights

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    Wow--this was such a fun experience! The game box is fully interactive, with walls that respond to…read moregameplay, and each box fits up to six people. You wear these silly-looking helmets that tracks your movements (which end up being part of the fun). The new Mini Game Box Party was a blast--super competitive, quick to pick up, and great for almost all ages. We had 2 teenagers and 4 adults where we had the most unforgettable experience together. They also offer the infamous Squid Game experience, which is more challenging and features fewer games, but they're true to the originals from the show. While fun, I definitely preferred the Box Party for the variety and fast-paced energy. Games range from two 30 or one 60 minutes. It is a bit pricey at $35 per player for an hour, but the $100-per-box holiday deal is a much better value for up to 6 players. Overall, a really entertaining group activity inside the Natick Mall amongst other entertainment such as Level 99 and Dave & Busters.

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    Lobby seating

    Level99 Natick - challengecourses - Updated June 2026

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