I want to begin by saying I run a successful business that is well known in the Boston area. I was…read morenominated as the Boston Celtics' "Small Business of the Game" and my whole career has been based on "customer service." I also worked at the front desk of a hotel for two years while I attended Wellesley College and after that I worked as a paralegal at prominent firms in Boston before starting my business. I *deeply* understand customer service, professionalism, and the weight of negative Yelp reviews which is why I have quite literally never written one. I originally wrote a negative review (and it was the first negative review I have ever written on Yelp) because I had a negative experience with one of the front desk agents at first. But one of the things I also understand working in customer service is that if you give a business the feedback they need to make changes and to "make things right" and they are receptive to that feedback, a business should not be judged because of a one off experience. I was able to communicate my issues and I am updating my review to reflect that the hotel handled my feedback professionally and for that I am very grateful.

Front parking reserved for Hilton members NOT for handicapped placard parking Rooms cheaply done…read more Beds too low and too soft. That is a room with accommodations! Food in bar mediocre. The staff on the other hand were great. The decor in the main entrance area was fun and cool.

Wow, what a hidden gem in Boston. possibly the best pub/ bar in the city. Cheep cover and great…read moreatmosphere

Horrible service and appalling management. Between AMC Dine In and MacGuffins Bar all I can say is…read morethat I have been disappointed multiple times and I have been going to this theater since I was a child. First of all, everything is way overpriced for what you could get at a fast food restaurant (not suprising from a movie theater I know). But also, they are constantly understaffed and the servers end up with multiple theaters to wait on at the same time. The poor service is understandable with the stress of having to take orders, run drinks, run food, and making sure checks are dropped off and paid for before guests get mad and leave. What is REALLY aggravating is the fact that the management is severely lacking in their commitment to properly perform their job obligations! They are rude to customers and treat their employees extremely poorly. All of the servers seem to be stressed out and I have never seen a manager help to run food or drop off checks to help them out. As someone with lots of experience in restaurant service and management, I can honestly say that this place is being very poorly run. If a server is overwhelmed with guests and there is no other servers to help, it is the job of a Manager to step in and ease the load by taking some tables themselves until things calm down. Obviously, a large company like AMC is not concerned with customer satisfaction regarding their new Dine In. They make enough money on the movies to care about that.

My girlfriend and I wanted to try a new place and we decided on here. I'm glad we did! The food was…read moregreat, I got the heavy hitter pizza and it was cooked perfectly, my girlfriend got the on fire smash and she said it was really good. Jeff was our server and he was excellent, friendly, easy to talk to and attentive. The atmosphere was nice with good music, loud but not too loud where you need to stress your voice. Music choice was top notch. Looking forward to coming back!

Underrated gem alert!! The Buffalo wings were crispy AND saucy (my fav), the fried pickles were…read morechips (the best way) with an amazing sauce, and the nachos were truly delectable. Don't judge me when I get an entire tray of them and just walk around the bar with it. If you need a local spot to post up for a game, host an event, or just grab a drink with cool people - this is your new go to spot.

You don't have to play today to have a great experience at this friendly, clean, full-service…read morebar/restaurant. Popped in doing errands and what a joy to grab lunch surrounded by activity, variety of sports on the many monitors, drinks and bites. So good. Special call-out to the exceptional team: Millie and Harold at the upstairs bar are welcoming, charming, and super friendly. Can't wait to return!

We really came here for casual dining, and the food was decent. Had the sticky wings and a Bosse…read moreburger. Food was good. Place is ideal for members who want to play pickle ball so the place is big enough to entertain large parties for casual dining with some games like darts or virtual golf. Our server was attentive considering there was really no one else eating .

Great spot for food, beers in low key environment. Husband…read moreand wife team excellent operation French onion soup excellent, some of best around Steak special with mushrooms was good Enjoyed a nice mellow dinner with nephew and wife

Just had a wonderful steak dinner at Burnam's. They only have seating at the bar but OMG was that…read moresteak good. We'll be back. Soon!

Good food at a good price, great atmosphere. A go to restaurant! Meal selections are plentiful, the…read morechili is awesome!

There is a significant service and management problem at this restaurant. My family and I went for…read moreSt Patrick's Day, as we have before. We asked the manager for some napkins to prop up the wobbly table and he said (quote) "Why don't you tell your kid not to stand on his chair" and walked away. The kid in question was literally sitting in his chair with one foot against the table. We explained to the manager the impact of what he said, and gave him multiple opportunities to apologize. We get it: its St Patrick's Day in an Irish bar and it's stressful. But instead of recognizing that he snapped: he doubled down and tried to convince us that his language fine, and that we were in the wrong for calling him out. I even talked with him an hour later, after it had cooled off, and he continued to be aggressive and dismissive. A bad manager is one thing. But our server didn't acknowledge the awkwardness (even as other families watched in shock), just trying to rush us out. The food was probably the worst it's ever been at Stone's, which raises questions of why. It's understandable to have a bad day, it's *not* ok to set the tone for your staff and establishment that berating your customers, unprompted, is acceptable.

Absolutely excellent Margs location!!! Really good food and very nice service :-) I love their Tex…read moreMex options. I've been going to the Waltham location for many years now so was excited to try their Framingham location. I've driven by it for the last 15 years or so and never got around to trying it until recently. This one is awesome as well! I usually get their Famous Taster which comes with a beef taco, chicken burrito, and beef enchilada. I love it so much. I also tried their tequila lime chicken and hector's quesadilla which were both really good. Love their frozen drinks too. They have a spacious outdoor patio which was really nice to sit on during a nice summer day. Highly recommend this place!!!

Oh Wow. What an AWFUL experience. Father's day nontheless. Not MEXICAN FOOD…read more Service was just OK, never asked why I didn't eat 3/4 of my meal. The Steak in the Chimichanga tasted like the entire bottle of cumin dumped on it. My daughter and wife's Birria Quesadillas were more like Pork Jerky with bits of grilled pineapple. Disgusting. Then the waitress stands over me for the tip for a $101 bill for some fake Mexican food. My wife and daughters MADE me stay calmand not anything bad, but put it in a YELP review. So here it is.....Wouldn't recommend to my worst enemy!!!

My first time and I ordered the Salmon Lovers Sushi box. It…read morewas exceptional! Nice service, clean and close to my house! I can't believe I never went in before! Going to eat in the restaurant the next time I go!

I purposely called the restaurant and asked them for duck sauce and hot mustard and the person…read moreassured me that it would be included. Plate arrived with neither. The chicken teriyaki is burnt, black and not edible. Do better Samba!