I want to begin by saying I run a successful business that is well known in the Boston area. I was…read morenominated as the Boston Celtics' "Small Business of the Game" and my whole career has been based on "customer service." I also worked at the front desk of a hotel for two years while I attended Wellesley College and after that I worked as a paralegal at prominent firms in Boston before starting my business. I *deeply* understand customer service, professionalism, and the weight of negative Yelp reviews which is why I have quite literally never written one. I originally wrote a negative review (and it was the first negative review I have ever written on Yelp) because I had a negative experience with one of the front desk agents at first. But one of the things I also understand working in customer service is that if you give a business the feedback they need to make changes and to "make things right" and they are receptive to that feedback, a business should not be judged because of a one off experience. I was able to communicate my issues and I am updating my review to reflect that the hotel handled my feedback professionally and for that I am very grateful.

What a fun surprise. The Verve has such a great vibe and really delivers everything I love about…read morethe Tapestry Collection. You still get the quality, comfort, and reliability of Hilton while also getting a hotel that actually has personality and charm that reflects the area instead of feeling like a generic chain. The decor is incredible. So much cool nostalgic artwork, bright pops of color, music references, and fun themed touches like old-school phone booths and a vintage motorcycle display. It feels lively, stylish, and upbeat while still being relaxed and comfortable. The music, lighting, and overall atmosphere instantly put you in a good mood. I got one of the newly renovated rooms which was clean, comfortable, and quiet. The bed was great and I slept really well. The gym is simple but completely serviceable. Staff was friendly and welcoming. The location is also excellent. It is very easy to access from the freeway and it is close to great food, shopping, and anything else you might need. Overall this is a hotel that is actually enjoyable to stay in. Clean, comfortable, full of character, and just fun to be in. I loved it and would absolutely stay here again.

Wow, what a hidden gem in Boston. possibly the best pub/ bar in the city. Cheep cover and great…read moreatmosphere

Horrible service and appalling management. Between AMC Dine In and MacGuffins Bar all I can say is…read morethat I have been disappointed multiple times and I have been going to this theater since I was a child. First of all, everything is way overpriced for what you could get at a fast food restaurant (not suprising from a movie theater I know). But also, they are constantly understaffed and the servers end up with multiple theaters to wait on at the same time. The poor service is understandable with the stress of having to take orders, run drinks, run food, and making sure checks are dropped off and paid for before guests get mad and leave. What is REALLY aggravating is the fact that the management is severely lacking in their commitment to properly perform their job obligations! They are rude to customers and treat their employees extremely poorly. All of the servers seem to be stressed out and I have never seen a manager help to run food or drop off checks to help them out. As someone with lots of experience in restaurant service and management, I can honestly say that this place is being very poorly run. If a server is overwhelmed with guests and there is no other servers to help, it is the job of a Manager to step in and ease the load by taking some tables themselves until things calm down. Obviously, a large company like AMC is not concerned with customer satisfaction regarding their new Dine In. They make enough money on the movies to care about that.

My girlfriend and I wanted to try a new place and we decided on here. I'm glad we did! The food was…read moregreat, I got the heavy hitter pizza and it was cooked perfectly, my girlfriend got the on fire smash and she said it was really good. Jeff was our server and he was excellent, friendly, easy to talk to and attentive. The atmosphere was nice with good music, loud but not too loud where you need to stress your voice. Music choice was top notch. Looking forward to coming back!

Underrated gem alert!! The Buffalo wings were crispy AND saucy (my fav), the fried pickles were…read morechips (the best way) with an amazing sauce, and the nachos were truly delectable. Don't judge me when I get an entire tray of them and just walk around the bar with it. If you need a local spot to post up for a game, host an event, or just grab a drink with cool people - this is your new go to spot.

We really came here for casual dining, and the food was decent. Had the sticky wings and a Bosse…read moreburger. Food was good. Place is ideal for members who want to play pickle ball so the place is big enough to entertain large parties for casual dining with some games like darts or virtual golf. Our server was attentive considering there was really no one else eating .

I could not have imagined how nice this venue would be! Over 20 pickle ball courts over two floors…read morewith a bar and restaurant inside - great place to hang out with a group. The interior is impeccable with tons of modern pickle ball decor.

Great spot for food, beers in low key environment. Husband…read moreand wife team excellent operation French onion soup excellent, some of best around Steak special with mushrooms was good Enjoyed a nice mellow dinner with nephew and wife

Just had a wonderful steak dinner at Burnam's. They only have seating at the bar but OMG was that…read moresteak good. We'll be back. Soon!

Loved this one! Colcannon soup was so different and delicious I am going to try to make it at…read morehome! The roast chicken was special and big enough to share. The Rueben was excellent. My husband had a walnut fruit salad as a starter and it was very good. In Ashland NY 6/4/26

There is a significant service and management problem at this restaurant. My family and I went for…read moreSt Patrick's Day, as we have before. We asked the manager for some napkins to prop up the wobbly table and he said (quote) "Why don't you tell your kid not to stand on his chair" and walked away. The kid in question was literally sitting in his chair with one foot against the table. We explained to the manager the impact of what he said, and gave him multiple opportunities to apologize. We get it: its St Patrick's Day in an Irish bar and it's stressful. But instead of recognizing that he snapped: he doubled down and tried to convince us that his language fine, and that we were in the wrong for calling him out. I even talked with him an hour later, after it had cooled off, and he continued to be aggressive and dismissive. A bad manager is one thing. But our server didn't acknowledge the awkwardness (even as other families watched in shock), just trying to rush us out. The food was probably the worst it's ever been at Stone's, which raises questions of why. It's understandable to have a bad day, it's *not* ok to set the tone for your staff and establishment that berating your customers, unprompted, is acceptable.

Love the food and drinks here. Be prepared to wait a while if you go Cinco de Mayo as I do every…read moreyear. We go about 3-4 times a year; sometimes with 6 people. No one has ever been disappointed.

We were looking for a relatively quick bite west of Boston and picked Margaritas as a "staple" of…read moreMassachusetts. Rolling through the parking lot, there were plenty of spots but they were chock full on a Friday night. Upon entering though, there were plenty of seats. We were definitely swayed by the $6 margarita specials, and the bright pink drinks arrived quickly, alongside the chips and salsa. On the other hand, we had to wait a very long time for the food, even the appetizer. We ordered the street corn (off the cob), and while it was tasty, it was much, much smaller than I would've expected for the price. I would have liked to think that it'd be the equivalent of 2 to 3 cobs of corn, and I can't imagine that was the case. The rest of the meal came a bit after that. I ordered the grilled baja tacos on the recommendation of the waitress, and our party also got the Mexican flag enchiladas. I was glad to see a decent-sized chunk of fish in each taco, since I had seen reviews of the fish tacos (possibly a separate option) with only a half-piece per taco. I enjoyed the other toppings as well, but each taco was too dry - I want the sauce to be dripping off the taco, or at least to be soaked up by all the ingredients and the tortilla. These just didn't get there for me. It helped slightly to top a taco off with a bit of guacamole (borrowed from another entree). I taste-tested some bites from the Mexican flag dish, but the comments came back pretty negative (especially so when considering they were from someone generally not picky with their food!). The enchiladas were marketed as cheese stuffed with steak and chicken, but there wasn't any meat to be found (or tasted). One of our biggest complaints was probably the service. A member of our party was out of water and had to go out of their way to ask for a refill, and the server literally brought a new glass of water for that person only - ignoring all of the other empty water glasses on the table. Similarly, after we asked for a to-go box for leftovers, she brought a container but waited until we specifically asked for the bill. Given the size of the restaurant, it took a lot longer than we would have liked. It was hard to view much of anything at Margaritas as "authentic" - I would compare it to an Olive Garden for Mexican cuisine. But they go far beyond the other chain in terms of trying to "rep" the culture through the extensive décor on the walls, the music, etc. Yet there weren't many (if any) Mexican or Latino staff working in service-facing roles.

My first time having a sushi boat did not disappoint. It was filling, fresh, and aesthetically…read morepleasing. The hibachi was also a good experience, though it was on the pricier side. I got scallops with fried rice, and both were cooked to a good tenderness. The sauce was a bit too strong, though, and not as flavorful as other hibachi places I've been before. I would come back again if suggested by others for the experience and quality ingredients, but probably not for the flavors. Overall, I would recommend this restaurant as a place to come with both small and large groups. It has two levels of seating areas and is very spacious and not cramped at all. Service is good and attentive.

I purposely called the restaurant and asked them for duck sauce and hot mustard and the person…read moreassured me that it would be included. Plate arrived with neither. The chicken teriyaki is burnt, black and not edible. Do better Samba!