This is possibly the single worst company I have ever worked with. My wife and I walked through our house with a nice woman and we explained what we would like to have cleaned: carpet, floors, countertops, blinds, windows and bathrooms. Pretty standard stuff. Several days later when the team arrived to do the actual cleaning, they all showed up separately and each one was later than the last. One woman spent 40 minutes dusting one small window's blinds, something I could have done with a swiffer in 5 minutes. She left every other set of blinds in the house untouched. Every faucet on every sink was full of streaks and water spots. They shampooed the carpeting in our upstairs, but didn't touch the actual carpeting on the stairs, which is the highest traffic area. My wife and I were moving, so we had some things on part of one countertop in our kitchen. But because of that, they left every single countertop uncleaned. They were all empty aside from one area. They could've cleaned everything except that one area, but they decided they couldn't be bothered.
Now let's look at the toilets. They started to leave without touching an entire bathroom and my wife ran outside to call one lady back to at least clean the toilet in our downstairs bathroom. With a lot of eye-rolling, she returned to give the toilet a quick scrub.
My wife and I left the house that day after the cleaners did. But when I came back a couple days later, I discovered how poorly they had actually done. Please see the photos. Whatever they used to "clean" our toilets left a staining, brown sediment. Every toilet had to be re-scrubbed with bleach to get it clean. Every sink and faucet needed to be re-cleaned. We had asked for windows to be cleaned, but when they arrived, they said, "oh, sorry, the guy who cleans windows couldn't make it today." Also see the picture of my blinds full of dust.
My wife and I have no recourse since they haven't responded to email, but we will take them to small claims court to get a refund. Literally every thing they touched in my house needed to be redone. Total waste of time and money.
Also, I wish I was making this up, but one woman kept scratching and scratching herself on her legs, arms, and neck. So much so that she started bleeding. She made some passing comment that it was allergies, but I'm not stupid. I would never ever recommend these people. It was the worst "service" I've ever paid for and we probably should have asked them to leave once the last lady showed up an hour late. Unprofessionalism at its worst. Oh, and they used some chemical on our stove that may have damaged the finish inside. My house was built in 2015 and we never baked once. Not once. Now this is how my stove looks. read more