After 6 years of service with my previous pool provider, I needed a change. The pool had turned…read moregreen even with weekly service and was definitely not being taken care of. I made several calls to different pool service providers and James really made impression. James was very knowledgeable and honest about the work that needed to take place and what needed to happen on an ongoing basis to prevent my pool from becoming green again again.

Jim and his crew are the best pool service technicians ever. Almost 20 years of service to our pool…read morein North San Gabriel shows he is! Attentive to detail and always shows up like clockwork! He's not the cheapest but he is the best! Thanks Jim and team.

We worked with Jim from Custom Spas Direct a few years ago to get a brand new, 6 seater hot tub for…read moreour new house and we were super happy with our purchase! Not only did they give us a fair price on a Vita Spas Envie but they also financed it for us at 0% interest. We've now had this tub now for many years and have made so many memories with our friends in the backyard and gained relief for our sore muscles since our purchase in 2022! Thank you! Highly recommend Custom Spas Direct in Upland! Check them out!

During my research process, I read numerous online postings advising that a nearby, trustworthy…read moredealer is the most important aspect when buying a hot tub. Although I was about to purchase a hot tub from a large, well known dealer in Corona, I decided to look at Custom Spas Direct, which has good online reviews and happens to be very close to our house. I'm glad I did. I was not familiar with the Vita spa brand that Custom Spas Direct sells. There's very little information available online. After doing some digging, I determined that Vita is a decent, mid-range spa with competitive pricing. Nothing fancy, but it's built with good components from companies like Balboa Water Group. Dealing with Custom Spas Direct has been fantastic. It's a small company and we interacted directly with Jim Galpin, the owner. Jim is a straightforward guy and he was very helpful in choosing a spa. Since I was unfamiliar with Vita, I had a lot of questions and he patiently answered all of them. He quickly responded whenever I sent him a text with a question or request. After the purchase, he was super flexible with regard to delivery, setup timing, coordinating with the electrician's schedule, etc. The delivery and setup was quick and well done. The installer did a good job answering all of my questions. We've had the spa six months and have had a couple of minor issues. One was probably due to user error on my part and the other was not. In both cases, Jim responded to my texts immediately and quickly resolved my issue, even during a holiday week. I'm so glad I purchased from a local dealer that provides such fantastic service after the sale. I'm sure a larger dealer would not have given us the same treatment. Thanks Jim! Five stars!

I called Daniel Sr. (the owner) and requested if he can take a look at my old pool pump, which had…read morestopped working. I told him I needed their consultation service ASAP, 'coz I'm afraid my pool will turn green if there is no water circulation. He told me that he would call me back in 30 minutes, and in less than 30 minutes, he called me right back and informed me that his son Daniel Jr. would be in my place within 15 minutes. After I hung up the phone, his son Daniel was already knocking on my door. Daniel Jr. is polite and respectful, checked my pool pump and timer, and he told me that my pool pump had already given up and needed a replacement. He gave me a quote for a replacement, and his price is within the price range (I already checked how much it will cost to replace it). Daniel Jr. told me that he would come the following day around 7 a.m., and the next day, he was already at my place before 7 am. He got the job done in less than two hours; he cleaned his work area and helped me set up the new pool pump. Overall, my experience with this company is top-notch, with 100% customer service in mind. I highly recommend them, and you will not be disappointed.

They did an excellent job replacing my spa pump and filters quickly. They were friendly and…read moreinformative.

Mike is the Man He did a wonderful job of repair work on our…read morejacuzzi. I would recommend him to anyone!!

Bought a Jacuzzi spa from this place of business years ago. Spa has been good. Not good is the…read morerepair person that this business contracts with. Chad Taylor, owner / operator of two businesses, "Cali Spa" and "Chads Spa and Pool Services". It's beyond me why any reputable spa store would do business with someone like Chad. Read the many reviews for yourself on Chad and his operation. Mission Valley Spas were of zero help when I contacted them regarding his unethical practices (taking money up front then ghosting you). If you are in the market for a spa, I would recommend steering clear of Mission Valley Spas just for this reason if no other.

Ben & team at Living Water have been capable, helpful, and honest from day 1. They're always…read morepunctual and professional, and have taken great care to diagnose and fix any problems while keeping our budget in mind. Our pool is always sparkling! Genuinely good people, I can't recommend them enough.

We came to Ben after 3 other pool guys. We needed someone who knew our equipment, knew our pool and…read morewas courteous at our property. Ben was all of those things. After chronic pool issues he spent the time and fixed everything with us. Really grateful for his work.

We are absolutely thrilled with the transformation of our backyard by Garden View. From start to…read morefinish, their team demonstrated exceptional vision, especially given the unique challenges of our site. They truly listened to our preferences and integrated our personal style into the design, creating a beautiful pool, hot tub area and backyard area that even exceeded our expectations. Working with them was a pleasure. They were easy to communicate with, always patient in answering our questions, and incredibly responsive. Any minor issue that arose was addressed immediately and effectively. We recommend calling Garden View if you're planning to put in a pool, especially if you have a challenging space that requires creative solutions.

Several of our friends in the Pasadena area who had beautiful backyards told us that Garden View…read morehad done the design and work. We first met with them in 2021 and they created several proposals, with and without a swimming pool, for different budget levels. We also got a few other bids from other companies, but their designs were so much less impressive and attractive that they weren't worth doing at all. We finally decided to move forward with a scaled-back version in late 2023. Garden View replaced our curved, multilevel brick patio with a modern paver one that is much larger and nicer. They also squared out our driveway and replaced most of our plants and trees with nicer versions. In the process, we also discovered that there were a number of foundation problems with our garage and office and they did all of that work too. Their electricians, plumbers, framers, concrete workers, and landscapers are all friendly and proficient and they make sure you are happy with the work, even years later.

We finally have our backyard oasis!…read more Thanks to YPS Pool Construction for making our dream a reality. We have struggled for years to make it happen. Given the backyard restrictions, having too many trees and living in the city with the most restricted regulations, multiple pool contractors told us that it was impossible to have a pool in our backyard. I saw YSP on Yelp with very good ratings, I decided to consult with them. They immediately work on the engineering plan to secure city permit. It took two months to be approved. After that, they went ahead and immediately started the project. I told them my budget and they worked with me to stay within that amount. Now, we finally have our dream backyard oasis. It is what I have envisioned and it really turned out beautifully. Brian was on top of everything and his workers are all very kind and hard workers . We look forward to having many more great outdoor experience within the comfort of our own backyard, making more wonderful memories for the future. Thank you YPS Pool Constructions!

Great customer service, professional employees, very clean, quick and seamless. Quick responses to…read moreany questions. Beautiful tiles,plaster and all new top notch equipment, we couldn't be happier. Brian and employees go above and beyond. Do not hesitate to hire YPS Pools.

I can't say enough great things about Steve! Our previous pool company left our pool green and…read morecloudy right before an upcoming party. I called Steve, and he responded immediately. He came out right away and had our pool crystal clear and sparkling by the very next day. Since then, Steve and his team have been incredibly reliable, responsive, and proactive. They're always helpful, easy to communicate with, and truly stay on top of everything our pool needs. It's such a relief knowing our pool is in good hands. I highly recommend Steve and his team!

My mom saw his number on his truck and she called for her above ground pool. Steve is such a…read moresweetheart. He really helped my mom out. He responded right away and came out to look at the pool. He followed up with my mom a week later and offered to come by and check the chemicals in the pool. He offered suggestions on how to maintain the pool for the future. His customer service is off the charts and he is customer service oriented. Wish there were more people like this gentleman in this world. Thank you Steve!!

We hired Way To Go Builders to do a backyard and pool remodel -- new pavers, pool resurfacing with…read moremini-pebble, new coping and tile, a curved stucco seat wall to hide our pool shed, pathway makeover with stepping stones and turf, and landscape lighting throughout. Couldn't be happier with how it turned out. Our project manager Tamir was exceptional -- responsive, organized, and clearly invested in the quality of the work. He kept the job moving at a surprisingly fast pace and promptly resolved issues as they arose. Pricing was competitive -- we got multiple estimates and Way To Go came in reasonable without cutting corners. You can see it in the finish quality: the stonework is clean, the tile on the curved bench is precise, and the side yard pathway turned out better than we imagined. Our pool cleaner gave high praise on the resurfacing work when he arrived for the first cleaning! Highly recommend for anyone looking to transform their outdoor space -- quality work, fair pricing, and a timeline that'll surprise you.

I recently had my pool remodeled by Way To Go Builders and worked mainly with the project manager…read moreTamir. Overall it was a really good experience and the process went smoothly. The remodel included changing the old plaster to mini pebble, installing new tile, adding a new LED pool light, and doing the deco seal around the pool. The finish came out great and it completely refreshed the look of the pool. Once all the materials were ordered and ready, the actual work was completed in about a week, which I was really happy about. Tamir kept everything organized and the crew stayed on schedule. I also appreciated that he was able to accommodate a couple of last-minute additions I requested during the project and made sure everything was taken care of. The crew did solid work and the pool looks great now. I'm happy with how everything turned out and would recommend Way To Go Builders if you're planning a pool remodel.

Over the years, Arman serviced the in-ground pool, the above-ground spa, and the backyard fountain,…read moreand always does a beautiful job. He's also helped us take advantage of rebates to upgrade pool equipment. He is always there when I call his number. I get an answer to my question immediately over the phone, via text, or Arman himself calls me back promptly. Out of all of my previous pool service contractors, Arman has been the only one to let me know ahead of schedule when he cannot make it. He's also happy to give an extra service for the occasional weekend pool party or special event. You can tell immediately that he takes pride in his work and cares for his customers.

Arman the owner was great. Fast response came out gave me a estimate on my pool re plastering, re…read moreplumbing etc and broke everything down for me. He walked me through the process and gave me time to get quotes from a few other companies. When I was ready he drafted up the official proposal and contract then everything flew by after that. I would recommend him to anyone in the SFV that needs any pool remodel services.