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    PoolSpaMart

    4.7 (12 reviews)
    Closed Closed
    Updated 1 week ago

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    8 months ago

    Helpful 3
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    10 months ago

    Business owner information

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    San A.

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    9 months ago

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    10 months ago

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    1 year ago

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    10 months ago

    very knowledgeable and helpful with everything! Great store and great pricing!! Great people!

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    8 months ago

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    9 months ago

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    1 year ago

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    3 years ago

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    5 years ago

    Bert professional, courteous and helpful. Fair prices. Explained the system after setting it up. Pool is looking great.

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    4 years ago

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    Ask the Community - PoolSpaMart

    Review Highlights - PoolSpaMart

    San Andell answered all our questions and even offered to go on site to make sure we were getting the right equipment.

    Mentioned in 2 reviews

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    Custom Spas Direct - 14' swim spa

    Custom Spas Direct

    4.8(49 reviews)
    14.8 mi
    $

    We worked with Jim from Custom Spas Direct a few years ago to get a brand new, 6 seater hot tub for…read moreour new house and we were super happy with our purchase! Not only did they give us a fair price on a Vita Spas Envie but they also financed it for us at 0% interest. We've now had this tub now for many years and have made so many memories with our friends in the backyard and gained relief for our sore muscles since our purchase in 2022! Thank you! Highly recommend Custom Spas Direct in Upland! Check them out!

    During my research process, I read numerous online postings advising that a nearby, trustworthy…read moredealer is the most important aspect when buying a hot tub. Although I was about to purchase a hot tub from a large, well known dealer in Corona, I decided to look at Custom Spas Direct, which has good online reviews and happens to be very close to our house. I'm glad I did. I was not familiar with the Vita spa brand that Custom Spas Direct sells. There's very little information available online. After doing some digging, I determined that Vita is a decent, mid-range spa with competitive pricing. Nothing fancy, but it's built with good components from companies like Balboa Water Group. Dealing with Custom Spas Direct has been fantastic. It's a small company and we interacted directly with Jim Galpin, the owner. Jim is a straightforward guy and he was very helpful in choosing a spa. Since I was unfamiliar with Vita, I had a lot of questions and he patiently answered all of them. He quickly responded whenever I sent him a text with a question or request. After the purchase, he was super flexible with regard to delivery, setup timing, coordinating with the electrician's schedule, etc. The delivery and setup was quick and well done. The installer did a good job answering all of my questions. We've had the spa six months and have had a couple of minor issues. One was probably due to user error on my part and the other was not. In both cases, Jim responded to my texts immediately and quickly resolved my issue, even during a holiday week. I'm so glad I purchased from a local dealer that provides such fantastic service after the sale. I'm sure a larger dealer would not have given us the same treatment. Thanks Jim! Five stars!

    Photos
    Custom Spas Direct - Spa with Covana cover

    Spa with Covana cover

    Custom Spas Direct - Deck wrapped around spa

    Deck wrapped around spa

    Custom Spas Direct - Outside surround, stairs, cover and lift.

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    Outside surround, stairs, cover and lift.

    San Andell Swimming Pools

    San Andell Swimming Pools

    1.5(15 reviews)
    0.3 mi

    Run, don't walk, away from this firm. Sonny, the owner, is a true HotHead, and does not listen to…read moreany of the needs of his customers. They will call you and make you feel like a deadbeat demanding payment for work before they even tell you how much you owe them. They were servicing my Father-in-law's pool, and when he took ill and was gone for an extended period of time, they figured they could get away without cleaning the pool, but still billing us. I had to go weekly to see the work was done, and caught them several times not doing the job. There are a lot of reputable pool services out there, especially in So. California. Do yourself a favor, and stay away from this one. My experience with them is over 20 years, and everything went down the tubes when the current owner took over. Took a great firm and turned it into trash.

    The owner's name is Sunny and I cannot recommend his services. Questionable business ethics and…read morepractices. I am on the board of directors for a condominium complex and we need a spa cover. Sunny, gave our secretary a quote for a spa cover for $700. I wanted to do a review of the product, but he had no samples. So I asked for the website of the manufacturer. He told me he didn't think the manufacturer had a website but he would call and ask if they did. He told me he called and confirmed there was no website. I became suspicious, because what real business doesn't have a website? Sunny then gave us gave me a brochure for the spa cover. I got the manufacturer's name and looked them up online myself. They do indeed have a website. This is called lying. Their spa covers can be ordered online. He was attempting to charge us a 61% markup. No wonder he didn't want to give me the website. Other issues: My calls always went to an answering machine and we're not returned promptly - sometimes for days. His store was closed on a day I tried to visit durring regular business hours. He is flat out rude on the phone - to the point that I actually asked him if he knew how to talk to a customer. My recommendation is that you look elsewhere.

    Chris D Pool And Spa - Looks amazing!

    Chris D Pool And Spa

    5.0(15 reviews)
    1.4 mi

    5-Star Review for Chris D- The Pool Guy Who Brought My Pool Back From the Dead…read more I've been my own pool guy for the last 10 years, and for the most part, I've handled everything just fine. Skimming, brushing, balancing chemicals--none of it ever scared me. But recently, my pool took a turn for the worse. It went from slightly cloudy to full-on swamp green almost overnight, and no matter what I tried, I just couldn't bring it back. I threw every trick I knew at it--shock treatments, algaecide, filter deep cleans, brushing sessions that felt like workouts--and still nothing. It was frustrating, embarrassing, and honestly, I was ready to give up. That's when I called Chris. From the moment he showed up, I knew I was dealing with a real professional. He took one look at the pool and immediately knew the game plan. He explained everything clearly, told me step-by-step what he was going to do, and actually followed through exactly the way he said he would. He emptied the pool, cleaned it out, refilled it, rebalanced everything, and transformed it from what looked like a pond into crystal-clear, perfect water. My pool has never looked this good--not even back when it was new. One of the things I appreciate most about Chris is how communicative he is. He checks in, keeps me updated, tells me what he's doing and why, and he actually shows up on time. That alone puts him in a league above most service people I've dealt with. After a decade of doing the work myself, I am officially retiring as my own pool guy. Chris is now my guy moving forward, and I couldn't be happier about it. If you want someone reliable, knowledgeable, and honest, do yourself a favor and call Chris. Highly, highly recommend.

    Chris D has always been consistent an communicative with his pool services and by far the best pool…read moreservice Ive had. Always left my pool pristine and I never had to tell him anything about not showing up or overlooking anything. He has always brought to my attention when things come up. I highly recommend him to anyone in need of pool service, very reliable and does a great job!

    Photos
    Chris D Pool And Spa
    Chris D Pool And Spa - Day before thanksgiving kids having a ball!

    Day before thanksgiving kids having a ball!

    Chris D Pool And Spa - Vacuuming a clients pool. This is about 2 weeks after the Eaton Canyon fire. Pool looks amazing now!

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    Vacuuming a clients pool. This is about 2 weeks after the Eaton Canyon fire. Pool looks amazing now!

    PoolSpaMart - hottubandpool - Updated May 2026

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