After 6 years of service with my previous pool provider, I needed a change. The pool had turned…read moregreen even with weekly service and was definitely not being taken care of. I made several calls to different pool service providers and James really made impression. James was very knowledgeable and honest about the work that needed to take place and what needed to happen on an ongoing basis to prevent my pool from becoming green again again.

Jim and his crew are the best pool service technicians ever. Almost 20 years of service to our pool…read morein North San Gabriel shows he is! Attentive to detail and always shows up like clockwork! He's not the cheapest but he is the best! Thanks Jim and team.

I called Daniel Sr. (the owner) and requested if he can take a look at my old pool pump, which had…read morestopped working. I told him I needed their consultation service ASAP, 'coz I'm afraid my pool will turn green if there is no water circulation. He told me that he would call me back in 30 minutes, and in less than 30 minutes, he called me right back and informed me that his son Daniel Jr. would be in my place within 15 minutes. After I hung up the phone, his son Daniel was already knocking on my door. Daniel Jr. is polite and respectful, checked my pool pump and timer, and he told me that my pool pump had already given up and needed a replacement. He gave me a quote for a replacement, and his price is within the price range (I already checked how much it will cost to replace it). Daniel Jr. told me that he would come the following day around 7 a.m., and the next day, he was already at my place before 7 am. He got the job done in less than two hours; he cleaned his work area and helped me set up the new pool pump. Overall, my experience with this company is top-notch, with 100% customer service in mind. I highly recommend them, and you will not be disappointed.

I had a very disappointing experience with this pool service. The pool guy left the water running,…read morewhich caused my property to flood. Although he eventually canceled his service bill, I was still left with an additional balance on my water bill, and he never reimbursed me for it. No one was sent to inspect my home for moisture or possible water damage. Canceling the service bill did not address the stress, inconvenience, extra water charges, or potential damage caused by this mistake. I expected him to take full responsibility, reimburse the additional water costs, and arrange a proper moisture inspection. Unfortunately, that never happened. Based on how this situation was handled, I cannot recommend this company. Did I mention the water was left on more than 48 hrs!!!

The shop looks in poor condition…read more First time in there...was looking for some accesories to my above ground pool. Pool noodles were like $7. They have these at Dollar Tree for $1.25 each. The counter help was nice very friendly. The store looked faded and dusty. I wanted to support long standing Leslie's but they didnt have what I needed for a decent price.

Went in to check my water levels and the employee said he was about to shut down the testing…read moresystem. Really it's only would take you a few minutes to help me... waste of time at the Glendora store.. always something with that location, worst customer service or just laziness Just read some of the reviews, not surprised !

Back before COVID, Tito and his crew replaced a front fence with a masonry one, and revamped all of…read morethe hardscaping in the front and back as well. From replacing retaining walls to paver walkways, was able to handle it all - and best of all its all holding up nearly a decade later.

Working with Ruiz Construction & Landscaping was one of the best decisions we made for our pool…read morerenovation. I met Tito the owner once but I was in constant contact with Chris project manager. Chris and his team were very responsive and professional. Chris met with me and showed me the estimate which was very fair and within my budget. The project took a little longer than expected, but the final result was great. Their attention to detail was awesome and the workers were easy to work with. I highly recommend RCL, very fair and easy to work with and the results are amazing. Thanks Chris for all your hard work in getting our dream pool completed.

We worked with Jim from Custom Spas Direct a few years ago to get a brand new, 6 seater hot tub for…read moreour new house and we were super happy with our purchase! Not only did they give us a fair price on a Vita Spas Envie but they also financed it for us at 0% interest. We've now had this tub now for many years and have made so many memories with our friends in the backyard and gained relief for our sore muscles since our purchase in 2022! Thank you! Highly recommend Custom Spas Direct in Upland! Check them out!

During my research process, I read numerous online postings advising that a nearby, trustworthy…read moredealer is the most important aspect when buying a hot tub. Although I was about to purchase a hot tub from a large, well known dealer in Corona, I decided to look at Custom Spas Direct, which has good online reviews and happens to be very close to our house. I'm glad I did. I was not familiar with the Vita spa brand that Custom Spas Direct sells. There's very little information available online. After doing some digging, I determined that Vita is a decent, mid-range spa with competitive pricing. Nothing fancy, but it's built with good components from companies like Balboa Water Group. Dealing with Custom Spas Direct has been fantastic. It's a small company and we interacted directly with Jim Galpin, the owner. Jim is a straightforward guy and he was very helpful in choosing a spa. Since I was unfamiliar with Vita, I had a lot of questions and he patiently answered all of them. He quickly responded whenever I sent him a text with a question or request. After the purchase, he was super flexible with regard to delivery, setup timing, coordinating with the electrician's schedule, etc. The delivery and setup was quick and well done. The installer did a good job answering all of my questions. We've had the spa six months and have had a couple of minor issues. One was probably due to user error on my part and the other was not. In both cases, Jim responded to my texts immediately and quickly resolved my issue, even during a holiday week. I'm so glad I purchased from a local dealer that provides such fantastic service after the sale. I'm sure a larger dealer would not have given us the same treatment. Thanks Jim! Five stars!

From the minute we decided to buy our outdoor kitchen, the team at Tropicana was amazing! I had so…read moremany questions and they were always happy to answer promptly. I highly recommend going to their showroom to select your colors. They were very patient with me (and helpful) when I went with my daughter. The installation went beautifully, they were on time and so respectful of our property. They even worked with our electrician when he was installing the ground lines. Since the install, the team continues to answer our questions about little things. The structure is super high quality and beautifully crafted. We couldn't be happier with our decision and highly recommend Tropicana.

Tropicana corrected the issues and made things right. We had some things that were not worked out…read morein advance but they came out and fixed the problem. Communication is very important!

After reading ALL the 5 star reviews, I am extremely confident that Foothill pool & spa is the…read morecompany to build our zero entry pool. I appreciate and love to read happy customers reviews, this really helps determine who is the right company to build our pool. 2022 I had someone come out; He measured, I described what we wanted etc. He was to come back to show me his idea. 3 hrs later I text him. He forgot about the appointment and gave me a plan that was nothing like we talked about. It was someone else's bid not ours. After reading how this company handles customers, business and is honest this is the company for us. We are not ready yet. I hope in a year we will be ready to break ground. I grew up having a pool and oh how I miss a pool.! our dogs love the water, beach. My husband has never had a pool growing up. We always book a swim up room and we will go in the pool at midnight. A pool is so enjoyable and the best form of exercise for humans and dogs.!!! I cannot wait to have our pool built. To everyone who wrote honest 5 star reviews "Thank You" so very much.!!!! Sincerely.

Joe came out on a Saturday to help me take a look at my pool pump that wasn't functioning. He ended…read moreup fixing the problem (cap wasn't screwed on properly) and refused to charge me for the trip and the service. What a nice business owner. I so appreciate you Joe for being honest in not telling me I have to replace my pump instead and also fixing it for free for me. Will look forward to your heater replacement quote. Thanks

The tech quickly detected the leak in our plumbing going to the in-ground spa. He came out the next…read moreweek and made the repair with minimal disruption to the concrete over the plumbing. Highly recommended their services!

Prompt, courteous, and very accommodating with last minute request. Kelly and Tim were great and we…read morewill be using them again! The irrigation leak was identified within 48 hours of contacting them to schedule.

The owner and his crew are very knowledgeable. They kept our yard clean throughout the whole…read moreprocess. Our pool turned out just how we wanted.

Johnny and his team provided a competitive quote to replace my pool light. I had requested several…read morequotes and every vendor said I needed to replace the pool light completely, and I went with Just Pools because they seemed very honest and helpful. Upon arrival, Johnny was able to fix my light by just screwing it back in vs replacing it altogether. I appreciated his honesty in fixing my pool, whereas I felt some other vendors just tried to quote me highest repair prices. I would hire Johnny and his team again.

We hired Way To Go Builders to do a backyard and pool remodel -- new pavers, pool resurfacing with…read moremini-pebble, new coping and tile, a curved stucco seat wall to hide our pool shed, pathway makeover with stepping stones and turf, and landscape lighting throughout. Couldn't be happier with how it turned out. Our project manager Tamir was exceptional -- responsive, organized, and clearly invested in the quality of the work. He kept the job moving at a surprisingly fast pace and promptly resolved issues as they arose. Pricing was competitive -- we got multiple estimates and Way To Go came in reasonable without cutting corners. You can see it in the finish quality: the stonework is clean, the tile on the curved bench is precise, and the side yard pathway turned out better than we imagined. Our pool cleaner gave high praise on the resurfacing work when he arrived for the first cleaning! Highly recommend for anyone looking to transform their outdoor space -- quality work, fair pricing, and a timeline that'll surprise you.

Way to Go Builders revamped our driveway, replastered our pool and built for us a stunning bench…read moreand fire pit. We enjoyed working with their creative team to design a space for us; Gadi and his crew were professional, knowledgable, kind and available. Way to go brought our vision to life in a timely fashion and for that we are very grateful.